Flo Smart Water Monitor Lithium-Ion Battery Back-Ups

CPSC Recall #23-178 — April 13, 2023

Recall #23-178 Date: April 13, 2023 Remedy: Refund

Product

Flo Smart Water Monitor Lithium-Ion Battery Back-Ups

Description

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen’s Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Hazard

The lithium-ion battery back-up can overheat, posing a fire hazard.

Incidents / Injuries

There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.

Remedy

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Units Affected

About 10,000 (In addition, about 14 units sold in Canada)

Sold At

Lowe’s, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.

Manufacturer

Moen Incorporated, of North Olmsted, Ohio

Manufactured In

China