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DynaDrive Fresh Water Well Pumps

CPSC Recall #23-186 — April 20, 2023

Recall Summary

Recall Number23-186
Recall DateApril 20, 2023
Remedy TypeRepair
Units AffectedAbout 1,060
ManufacturerDavey Water Products, of Australia
ImporterEFkay Sales of Somerdale, New Jersey; O’Connor Sales Inc., of Cerritos, California; Preferred Sales Associates, of Cartersville, Georgia; Frontline Sales & Marketing LLC, of Kent, Washington
Manufactured InAustralia

Where It Was Sold

Online
in stores
and via contractors through third-party distribution partners from August 2020 through December 2022. DynaDrive pumps with model number DD60-10NPT were sold for about $2
000 and DynaDrive pumps with model number DD90-11NPT were sold for about $2
100.

Product

DynaDrive Fresh Water Well Pumps

Description

This recall involves the DynaDrive Pumps with model numbers DD60-10NPT and DD90-11NPT and serial numbers between 190791000 and 223365720. The recalled products are water pumps used to stabilize water pressure for fresh water wells. The pumps are constant pressure pumps with an integrated single phase to 3 phase variable speed controller. The pumps have a yellow canister attached to a stainless steel metal casing and aluminum-coated motor. A product identification label sticker is located on the side of the black controller that includes the model and serial number for the unit.

Hazard

The pumps are not adequately grounded and can pose an electric shock hazard to the user.

Incidents & Injuries

Davey has received one report of a consumer in Australia who experienced an electrical shock. No incidents or injuries have been reported in the United States.

Remedy Instructions

Consumers should not attempt to turn the pumps off, change settings on the pumps, inspect or repair the pumps, or otherwise touch the pumps. Consumers should register their pump(s) on Davey’s website to schedule a free inspection to verify that the connections are correctly grounded and, if necessary, repair the grounding. Consumers can register their pump(s) on the firm’s website at https://www.daveywater.com/us/product-service-campaign-dynadrive.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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