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Severe Weather Doorglass Inserts

CPSC Recall #23-196 — May 4, 2023

Recall Summary

Recall Number23-196
Recall DateMay 4, 2023
Remedy TypeRepair
Units AffectedAbout 39,100
ManufacturerODL Inc., of Zeeland, Michigan
Manufactured InUnited States

Where It Was Sold

Home Depot and Lowe’s stores nationwide
online at HomeDepot.com
Lowes.com and Zabitat.com from May 2022 through February 2023 for between $1
200 and $2
250.

Product

Severe Weather Doorglass Inserts

Description

This recall involves severe weather doorglass inserts designed to protect homes in hurricane prone regions from the risk of wind-borne debris. The recalled glassdoor inserts were sold under the ODL, Western Reflections and Kenyon’s Glass brand names. Date codes for affected products 05/01/2022 through 12/06/2022 are located on the bottom corners of the doors. The recalled doorglass inserts are often purchased by intermediate distributors and placed into completed “door and doorglass” products, such as under the Jeld-Wen brand. Home Depot Model Numbers958012, 958045Lowes Model Numbers2570445, 940039, 940040, 940041, 940042, 940043, 940044, 940045, 940072, 940073, 940074, 940075, 940078, 940079, 940080, 940081, 940117, 940119, 940122, 940123, 940124, 949935, 1076439, 1076440, 1076442 

Hazard

Under severe weather conditions, such as hurricanes, the adhesive bond holding the doorglass inserts can become separated from the door causing a risk of injury and property damage from windborne debris.

Incidents & Injuries

None reported

Remedy Instructions

Consumers need to be aware the recalled severe weather doorglass insert may not function as expected, and should immediately contact ODL to arrange for a free repair by a qualified technician. The doorglass insert will be repaired or replaced free of charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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