Model Year 2022-2023 MATRYX RMK KHAOS and PRO Snowmobiles
CPSC Recall #23-751 — May 4, 2023
Recall Summary
| Recall Number | 23-751 |
| Recall Date | May 4, 2023 |
| Remedy Type | Repair |
| Units Affected | About 14,885 (In addition, about 4,555 were sold in Canada) |
| Manufacturer | Polaris Industries Inc., of Medina, Minnesota |
| Manufactured In | United States |
Where It Was Sold
| Polaris dealers nationwide from January 2021 through November 2022 for between $13 |
| 300 and $22 |
| 000. |
Product
Model Year 2022-2023 MATRYX RMK KHAOS and PRO Snowmobiles
Description
This recall involves Polaris Model Year 2022-2023 MATRYX RMK KHAOS and PRO snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. “POLARIS” or “KHAOS” is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame. The following models are being recalled:RECALLED MODEL DESCRIPTIONModel Year 2022 650 RMK KHAOS 146 MATRYX SLASHModel Year 2022 650 RMK PRO 155 MATRYXModel Year 2022 850 RMK KHAOS 146 MATRYX SLASHModel Year 2022 850 RMK KHAOS 155 MATRYXModel Year 2022 850 RMK KHAOS 155 MATRYX SLASHModel Year 2022 850 RMK KHAOS 163 MATRYX SLASHModel Year 2022 850 RMK KHAOS 165 MATRYX SLASHModel Year 2022 850 RMK PRO 155 MATRYXModel Year 2022 850 RMK PRO 155 MATRYX SLASHModel Year 2022 850 RMK PRO 163 MATRYX SLASHModel Year 2022 850 RMK PRO 165 MATRYX SLASHModel Year 2022 850 RMK PRO155 3" MATRYX SLASHModel Year 2022 PATRIOT BOOST RMK KHS155 MATRYX SLASHModel Year 2022 PATRIOT BOOST RMK PRO163 MATRYX SLASHModel Year 2022 PATRIOT BOOST RMK PRO165 MATRYX SLASHModel Year 2023 650 RMK KHAOS 146 SLASHModel Year 2023 650 RMK PRO 155Model Year 2023 850 RMK KHAOS 146 SLASHModel Year 2023 850 RMK KHAOS 155Model Year 2023 850 RMK KHAOS 155 SLASHModel Year 2023 850 RMK KHAOS 163 SLASHModel Year 2023 850 RMK KHAOS 165 SLASHModel Year 2023 850 RMK PRO 155Model Year 2023 850 RMK PRO 155 SLASHModel Year 2023 850 RMK PRO 163 SLASHModel Year 2023 850 RMK PRO 165 SLASHModel Year 2023 9R RMK KHAOS 146 SLASHModel Year 2023 9R RMK KHAOS 155 SLASHModel Year 2023 9R RMK KHAOS 163 SLASHModel Year 2023 9R RMK KHAOS 165 SLASHModel Year 2023 9R RMK PRO 155 SLASHModel Year 2023 9R RMK PRO 165 SLASHModel Year 2023 9R RMK PRO 163 SLASHModel Year 2023 PATRIOT BOOST RMK KHAOS 163 SLASHModel Year 2023 PATRIOT BOOST RMK KHAOS 165 SLASHModel Year 2023 PATRIOT BOOST RMK KHS 155 SLASHModel Year 2023 PATRIOT BOOST RMK PRO 155 SLASHModel Year 2023 PATRIOT BOOST RMK PRO163 SLASH
Hazard
When the rider engages the throttle and brake (including the parking brake) simultaneously on the recalled snowmobiles, the brake system can overheat in the caliper/pad/brake rotor area, posing a fire hazard and risk of burn injuries to the rider.
Incidents & Injuries
The firm has received 164 reports of the brake system overheating, including 22 reports of fires.
Remedy Instructions
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. The dealer will conduct a check of the snowmobile braking system and install a software update. Polaris is notifying all dealers and registered owners directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.