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PhysiciansCare Allergy, Allergy Plus and Cold and Cough

CPSC Recall #23-203 — May 18, 2023

Recall Summary

Recall Number23-203
Recall DateMay 18, 2023
Remedy TypeRefund
Units AffectedAbout 2,400
ManufacturerAcme United, of Rocky Mount, North Carolina and Acme United, of Vancouver, Washington
Manufactured InUnited States

Where It Was Sold

Online at Amazon.com from January 2021 through August 2022 for between $5 and $19. This is Acme United’s average selling price. It is not known at what price third parties sold the recalled products on Amazon.

Product

PhysiciansCare Allergy, Allergy Plus and Cold and Cough

Description

This recall involves PhysiciansCare brand Allergy caplets with item number 90036, Allergy Plus tablets with item number 90091, and Cold and Cough tablets with item numbers 90092 and 90033. They are packaged in boxes of 50, 100 and 250 tablets/caplets. The item numbers are printed on the top right corner of the box.The recall includes the following: Item NumberDescription90036PhysiciansCare Allergy; 50 caplets 90091PhysiciansCare Allergy Plus; 100 tablets 90092PhysiciansCare Non-Drowsy Cold and Cough; 100 tablets90033PhysiciansCare Cold and Cough; 250 tablets

Hazard

The recalled products contain diphenhydramine hydrochloride and acetaminophen which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately store the recalled products in a safe location out of reach of children and contact Acme United for information on how to dispose of the products and receive a refund of Acme United’s average selling price of between $5 and $19.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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