Shimano PRO Vibe Alloy stems for road bicycles
CPSC Recall #23-757 — May 18, 2023
Recall Summary
| Recall Number | 23-757 |
| Recall Date | May 18, 2023 |
| Remedy Type | Replace |
| Units Affected | About 400 (In addition, about 90 were sold in Canada) |
| Manufacturer | Shimano Europe B.V., of the Netherlands |
| Importer | Shimano North America Bicycle Inc., of Irvine, California |
| Manufactured In | Taiwan |
Where It Was Sold
| Bicycle stores nationwide and online at Backcountry.com from May 2020 through June 2022 for about $130. |
Product
Shimano PRO Vibe Alloy stems for road bicycles
Description
This recall involves PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver ‘V’ logo on the faceplate of the stem and the forward-facing mounting bolts.
Hazard
The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.
Incidents & Injuries
The firm has received two reports of the recalled bicycle stems cracking in the U.S. No injuries have been reported in the United States.
Remedy Instructions
Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.