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Boost The Mood Ceramic Mugs

CPSC Recall #23-228 — June 22, 2023

Recall Summary

Recall Number23-228
Recall DateJune 22, 2023
Remedy TypeRefund
Units AffectedAbout 26,400
ImporterMichael Giordano International Inc., of Miami, Florida
Manufactured InChina

Where It Was Sold

Exclusively at Ulta Beauty stores nationwide and online at www.ulta.com as part of a promotional set
including socks
hand cream and foot cream from October 2022 through March 2023 for about $16.

Product

Boost The Mood Ceramic Mugs

Description

This recall involves 10-ounce ceramic mugs in navy blue with a gold metallic handle and “Boost The Mood” in gold lettering. A white, round label on the bottom of the mug describes it as “microwave safe.” The recalled mugs were sold as part of a promotional set including socks, hand cream and foot cream. Only the mug is affected by this recall.

Hazard

The ceramic mugs are mislabeled as microwave safe. If microwaved, the metallic print on the mug can spark, posing a fire hazard.

Incidents & Injuries

The firm has received one report of a mug smoking while microwaving.

Remedy Instructions

Consumers should immediately stop using the recalled ceramic mugs and contact Michael Giordano International to receive a $10 cash refund for the value of the ceramic mug. Consumers will be directed to dispose of their mugs after successfully registering for the recall.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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