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10 Speed SRAM Bicycle Chains with PowerLock connector links

CPSC Recall #09-342 — September 7, 2009

Recall Summary

Recall Number09-342
Recall DateSeptember 7, 2009
Remedy TypeReplace
Units AffectedAbout 24,000
ManufacturerSRAM LLC, of Chicago, Ill.
Manufactured InPortugal

Where It Was Sold

Specialty bicycle retailer stores nationwide from January 2009 through August 2009. PowerLock connector links were sold separately for about $5 or as part of 10-speed chains for between $35 and $85.

Product

10 Speed SRAM Bicycle Chains with PowerLock connector links

Description

The recall involves SRAM PowerLock connector links, which are sold individually, on 10-speed bicycle chains and as original equipment on some bicycles. The recalled PowerLock connector links are identified by a date code of M or N, which is located on the side of the PowerLock connector link. 10-speed SRAM chains that were equipped with recalled PowerLock connector links include the following chain model numbers: PC-1030, PC-1050, PC-1070, PC-1090 and PC-1090R. The recalled chains were also installed on some Guru, Surly, Salsa, BMC, Serotta, Seven, and Ridley brand complete bicycles. The individual PowerLock connectors and bike chains with these connectors were sold from January 2009 through August 2009; bicycles with affected chains were sold from April 2009 through August 2009.

Hazard

The recalled PowerLock connector links, used on bicycle chains, are brittle and can crack, allowing the chain to separate from the bicycle and posing a fall hazard to the rider.

Incidents & Injuries

One incident has been reported in the United States and three outside. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled PowerLock connectors, chains and bicycles with these connectors and contact their SRAM retailer for a free replacement PowerLock connector link.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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