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2018 ZERO SR

1 recalls — 1 complaints — 7 TSBs

17V762000 Nov 28, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with t... Read more
Consequence
If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
Remedy
Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
36 vehicles affected
Manufacturer: Zero Motorcycles Inc.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM1
ELECTRICAL SYSTEM Jun 13, 2019
Incident date: Jun 4, 2019
I OWN A ZERO S 2018, WHEN I OFTEN EXPERIENCE PROBLEMS AND THE MOTORCYCLE DOES NOT START. ZERO DOES NOT GIVE SUPPORT EVEN THOUGH I HAVE A 5-YEAR WARRANTY, NO TRAINING, NO INFORMATION. THERE IS NO DEALER IN ISRAEL, I ALSO SENT THEM A FEW EMAILS ON THE SUBJECT. I DID NOT GET AN ANSWER OTHER THAN ADVERT... Read more

Technical Service Bulletins — 2018 ZERO SR

7 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM4
350000 EQUIPMENT3
Chain Kit Recall Oct 24, 2023
350000 EQUIPMENT
Dealer notification of Chain Kit Recall (23E074).
Dealer News Nov 22, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
ZMDN 83022 Aug 30, 2022
110000 ELECTRICAL SYSTEM
Cypher II Firmware Update Notice
CypherIIFirmware Jun 28, 2022
110000 ELECTRICAL SYSTEM
A firmware update will be released tomorrow June 29 at 7am PT for MY17-MY23 Zero Motorcycles that operate on the Cypher II platform.
SV-ZMC-020-423 Jun 22, 2020
110000 ELECTRICAL SYSTEM
Long-Term Storage Mode Firmware Update Service Campaign - Zero Motorcycles has determined that the battery management system (BMS) may not hibernate in model year 2017 and newer Zero SDS and Zero XMX platform motorcycles when they are store
No comms 2021-11 Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12 Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.

ZERO SR — All Years Overview

Complete safety history for the ZERO SR across all model years (2014–2022).

6 Total Recalls
7 Total Complaints
0 Investigations
6 Reported Crashes
0 Reported Fires
0 Reported Deaths

ZERO SR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 2 0 View
2021 1 0 View
2018 (current) 1 1
2015 1 3 View
2014 1 3 View

Other ZERO Models

Model Recalls Complaints
DS 0 0 View
DSP 0 0 View
DSR 0 0 View
DSR/X 0 0 View
DSRP 0 0 View
FX 0 0 View
FXE 0 0 View
FXP 0 0 View