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2014 ZERO SR

1 recalls — 3 complaints — 3 TSBs

14V119000 Mar 12, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, ... Read more
Consequence
If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.
Remedy
Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).
94 vehicles affected
Manufacturer: Zero Motorcycles Inc.

Complaint Statistics

3 total complaints 3 crashes

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM1
ENGINE1
EXTERIOR LIGHTING1
ELECTRICAL SYSTEM Dec 6, 2019
Incident date: Dec 4, 2019
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE... Read more
Crash
ENGINE Dec 6, 2019
Incident date: Dec 4, 2019
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE... Read more
Crash
EXTERIOR LIGHTING Dec 6, 2019
Incident date: Dec 4, 2019
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE... Read more
Crash

Technical Service Bulletins — 2014 ZERO SR

3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT2
110000 ELECTRICAL SYSTEM1
ZMDN 83022 Aug 30, 2022
110000 ELECTRICAL SYSTEM
Cypher II Firmware Update Notice
No comms 2021-11 Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12 Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.

ZERO SR — All Years Overview

Complete safety history for the ZERO SR across all model years (2014–2022).

6 Total Recalls
7 Total Complaints
0 Investigations
6 Reported Crashes
0 Reported Fires
0 Reported Deaths

ZERO SR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 2 0 View
2021 1 0 View
2018 1 1 View
2015 1 3 View
2014 (current) 1 3

Other ZERO Models

Model Recalls Complaints
DS 0 0 View
DSP 0 0 View
DSR 0 0 View
DSR/X 0 0 View
DSRP 0 0 View
FX 0 0 View
FXE 0 0 View
FXP 0 0 View