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2013 ZERO S

1 recalls — 2 complaints — 3 TSBs

13V635000 Dec 18, 2013
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Consequence
A sudden loss of power to the motor may increase the risk of a crash.
Remedy
Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
667 vehicles affected
Manufacturer: Zero Motorcycles Inc.

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
SERVICE BRAKES1
EXTERIOR LIGHTING1
SERVICE BRAKES Apr 25, 2016
Incident date: Mar 27, 2016
I WAS BREAKING SIGNIFICANTLY (USING THE MAXIMUM SETTING FOR THE REGENERATIVE BREAKING FEATURE) AND THE BRAKE LIGHT DID NOT COME ON. THIS IS NOT A FAULT, MERELY A DESIGN FLAW OR OVERSIGHT. TO MY KNOWLEDGE IT AFFECTS ALL OF ZERO'S MODELS FOR EVERY YEAR. I WAS IN MOTION ON CITY STREETS AND HIGHWAYS.
EXTERIOR LIGHTING Apr 25, 2016
Incident date: Mar 27, 2016
I WAS BREAKING SIGNIFICANTLY (USING THE MAXIMUM SETTING FOR THE REGENERATIVE BREAKING FEATURE) AND THE BRAKE LIGHT DID NOT COME ON. THIS IS NOT A FAULT, MERELY A DESIGN FLAW OR OVERSIGHT. TO MY KNOWLEDGE IT AFFECTS ALL OF ZERO'S MODELS FOR EVERY YEAR. I WAS IN MOTION ON CITY STREETS AND HIGHWAYS.

Technical Service Bulletins — 2013 ZERO S

3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT2
110000 ELECTRICAL SYSTEM1
ZMDN 83022 Aug 30, 2022
110000 ELECTRICAL SYSTEM
Cypher II Firmware Update Notice
No comms 2021-11 Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12 Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.

ZERO S — All Years Overview

Complete safety history for the ZERO S across all model years (2009–2021).

11 Total Recalls
9 Total Complaints
0 Investigations
1 Reported Crashes
0 Reported Fires
0 Reported Deaths

ZERO S — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2021 1 0 View
2018 1 1 View
2017 2 0 View
2015 1 0 View
2014 1 0 View
2013 (current) 1 2
2012 0 1 View
2011 2 3 View
2010 1 2 View
2009 1 0 View

Other ZERO Models

Model Recalls Complaints
DS 0 0 View
DSP 0 0 View
DSR 0 0 View
DSR/X 0 0 View
DSRP 0 0 View
FX 0 0 View
FXE 0 0 View
FXP 0 0 View