2011 ZERO S
2 recalls — 3 complaints — 2 TSBs
13V329000 Jul 30, 2013
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
Zero Motorcycles is recalling certain model year 2011 and 2012 S and DS motorcycles. On the affected motorcycles, the front caliper mounting bolts are susceptible to corrosion which could lead to their cracking and possible fracture.
Consequence
If a front caliper bolt fractures, the caliper may come loose and interfere with the rotation of the front wheel. This could cause the front wheel to stop suddenly, increasing the risk of a crash.
Remedy
Zero Motorcycles will notify owners, and dealers will replace the front caliper bolts. The recall BEGAN ON August 16, 2013. Owners may contact Zero Motorcycles at 1-888-841-8085.
12V307000 Jun 29, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 S, XU, AND DS MOTORCYCLES, MODEL YEAR 2011 MXD, AND XD MOTORCYCLES AND 2012 X MOTORCYCLES. THE BRAKE LIGHT SWITCH AT THE FRONT BRAKE LEVER MAY NOT ACTIVATE UNTIL SIGNIFICANT BRAKE LEVER TRAVEL OCCURS.
Consequence
THE BRAKE LIGHT MAY NOT ACTIVATE WHEN A MODERATE AMOUNT OF FRONT BRAKE IS APPLIED. AS SUCH, MOTORISTS TRAVELING BEHIND THE MOTORCYCLE MAY NOT BE ALERTED WHEN AN AFFECTED MOTORCYCLE IS SLOWING DOWN, WHICH COULD LEAD TO A POSSIBLE CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.
Remedy
ZERO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FRONT BRAKE SYSTEM BRAKE-LIGHT SWITCH FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES AT 1-831-438-3500.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
ENGINE
Nov 21, 2014
Incident date: Jan 28, 2013
THIS MOTORCYCLE SHUT OFF WHILE I WAS RIDING IT ON 1.28.14 - IT WAS TOWED TO THE SHOP AND MECHANIC & SHOP OWNER COULD NOT SOLVE THE PROBLEM. THEY WERE ABLE TO GET BIKE RUNNING AND I PICKED IT UP. BIKE DIED AGAIN - SAME THING - SHUT OFF WHILE RIDING ON 3.25.14. THIS TIME BIKE WAS TAKEN TO SHOP AND T... Read more
ELECTRICAL SYSTEM
Nov 21, 2014
Incident date: Jan 28, 2013
THIS MOTORCYCLE SHUT OFF WHILE I WAS RIDING IT ON 1.28.14 - IT WAS TOWED TO THE SHOP AND MECHANIC & SHOP OWNER COULD NOT SOLVE THE PROBLEM. THEY WERE ABLE TO GET BIKE RUNNING AND I PICKED IT UP. BIKE DIED AGAIN - SAME THING - SHUT OFF WHILE RIDING ON 3.25.14. THIS TIME BIKE WAS TAKEN TO SHOP AND T... Read more
VEHICLE SPEED CONTROL
Nov 21, 2014
Incident date: Jan 28, 2013
THIS MOTORCYCLE SHUT OFF WHILE I WAS RIDING IT ON 1.28.14 - IT WAS TOWED TO THE SHOP AND MECHANIC & SHOP OWNER COULD NOT SOLVE THE PROBLEM. THEY WERE ABLE TO GET BIKE RUNNING AND I PICKED IT UP. BIKE DIED AGAIN - SAME THING - SHUT OFF WHILE RIDING ON 3.25.14. THIS TIME BIKE WAS TAKEN TO SHOP AND T... Read more
Technical Service Bulletins — 2011 ZERO S
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
No comms 2021-11
Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12
Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.
ZERO S — All Years Overview
Complete safety history for the ZERO S across all model years (2009–2021).
11
Total Recalls
9
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths