2015 VOLKSWAGEN JETTA HYBRID

2 recalls — 1 complaints — 516 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a de... Read more

Consequence

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

2,167 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

POWER TRAIN:CLUTCH ASSEMBLY

Defect Description

Consequence

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Remedy

2,167 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

1 total complaints

Top Reported Components

Component	Complaints
POWER TRAIN:CLUTCH ASSEMBLY	1

Incident date: Sep 13, 2021

The contact owns a 2015 Volkswagen Jetta Hybrid. The contact stated that while accelerating from a stop and attempting to drive 45 MPH, the vehicle failed to accelerate in a timely manner. The contact stated that no warning light was illuminated. The vehicle was taken to the dealer who stated that t... Read more

EPA Fuel Economy — 2015 VOLKSWAGEN JETTA HYBRID

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.4L 4-cyl, Automatic (AM-S7) (Front-Wheel Drive)	41.0	48.0	44.0	Premium	$1,550

CO2 Emissions: 200.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2015 VOLKSWAGEN JETTA HYBRID

516 manufacturer communications from 300 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	77
350000 EQUIPMENT	53
060000 ENGINE AND ENGINE COOLING	52
110000 ELECTRICAL SYSTEM	42
060000 ENGINE (PWS)	32
980000 UNKNOWN OR OTHER	20
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	15
353000 EQUIPMENT:ELECTRICAL	15

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

VW Engine oil quality standards

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH

A/C Compressor leak diagnosis

980000 UNKNOWN OR OTHER

A/C Compressor leak diagnosis

118000 ELECTRICAL SYSTEM:SOFTWARE

Addressing Cybersecurity or Vehicle Hack concerns

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

060000 ENGINE AND ENGINE COOLING

VW Engine oil quality standards

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

060000 ENGINE (PWS)

VW Engine oil quality standards

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

355100 EQUIPMENT:OTHER:LABELS

Battery adaptation procedure when battery label is missing.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery adaptation procedure when battery label is missing.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

160000 STRUCTURE

Strut or Shock leak assessment.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-23-01

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

150000 SEAT BELTS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

140000 AIR BAGS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio knob replacement instead of radio replacement w/ knob part number.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

110000 ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

ACC Calibration Process

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C requirements, update to model year applicability.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C requirements, update to model year applicability.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)

110000 ELECTRICAL SYSTEM

Instruction referral for proper handling. Update to model year applicability and Service instruction.

160000 STRUCTURE

update to required vehicle wash shampoo.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)

102000 POWER TRAIN:MANUAL TRANSMISSION

Manual transmission noise diagnostic assistance

110000 ELECTRICAL SYSTEM

Minimum battery charger requirements during software updates

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Additional instruction before replacing A/C compressor. Updated to include additional model and model year applicability.

350000 EQUIPMENT

Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)

060000 ENGINE AND ENGINE COOLING

Engine oil consumption measurement.

030000 BRAKES (PWS)

Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.

119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.

980000 UNKNOWN OR OTHER

Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.

980000 UNKNOWN OR OTHER

VW engine oil specifications. Update to model year applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW engine oil specifications. Update to model year applicability.

070000 FUEL SYSTEM, GASOLINE

Gasoline quality.

060000 ENGINE AND ENGINE COOLING

Engine misfire diagnostic aid.

100000 POWER TRAIN

Auto Trans fluid requirements.

060000 ENGINE AND ENGINE COOLING

Recommended fuel additive to avoid engine misfires.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Checking engine oil during PDI.

980000 UNKNOWN OR OTHER

Checking engine oil during PDI.

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Battery Testing and Charging using VAS6161 and or GRX3000VAS

980000 UNKNOWN OR OTHER

Battery Testing and Charging using VAS6161 and or GRX3000VAS

060000 ENGINE AND ENGINE COOLING

Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4

980000 UNKNOWN OR OTHER

VW engine oil specifications. Update to attachments.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW engine oil specifications. Update to attachments.

060000 ENGINE AND ENGINE COOLING

Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.

060000 ENGINE (PWS)

Engine oil pressure priming.

060000 ENGINE AND ENGINE COOLING

Engine oil pressure priming.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.

110000 ELECTRICAL SYSTEM

Battery Testing and Charging using recommended VW test equipment.

110000 ELECTRICAL SYSTEM

Battery Tester VAS 6161 introduction.

060000 ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

120000 EXTERIOR LIGHTING

Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.

060000 ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

060000 ENGINE AND ENGINE COOLING

Engine oil consumption measurement. Update procedure and work sheet.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Discharged Battery, Diagnosis for excessive current draw.

060000 ENGINE AND ENGINE COOLING

Update model and model year applicability, introduce new coolant G12Evo.

060000 ENGINE (PWS)

Update engine oil quality standard lists (attachments)

030000 BRAKES (PWS)

Brake Rotor, Vibration / Pulsation Instruction (U.S. Only)

060000 ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

350000 EQUIPMENT

Update engine oil quality standard lists (attachments)

060000 ENGINE (PWS)

Update engine oil quality standard lists (attachments)

110000 ELECTRICAL SYSTEM

VW Car-Net - Letter MY 2014-2016

350000 EQUIPMENT

VW Car-Net - Letter MY 2014-2016

346000 COMMUNICATION:MANUFACTURER TELEMATICS

VW Car-Net - Letter MY 2014-2016

110000 ELECTRICAL SYSTEM

3G Sunset Update - E-mail

114000 ELECTRICAL SYSTEM:WIRING

Customer Notification 3G-Sunset

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Customer Notification 3G-Sunset

110000 ELECTRICAL SYSTEM

3G Sunset Update

118000 ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

060000 ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

110000 ELECTRICAL SYSTEM

Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.

353000 EQUIPMENT:ELECTRICAL

Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.

060000 ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

980000 UNKNOWN OR OTHER

This Document was revised to include 2022 Model Year information

091000 FUEL SYSTEM, OTHER:STORAGE

This Document was revised to include 2022 Model Year information

110000 ELECTRICAL SYSTEM

Update to model year applicability.

060000 ENGINE (PWS)

Update engine oil quality standard lists (attachments)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Additional safety related Inquiry and Reporting instruction.

350000 EQUIPMENT

Update engine oil quality standard lists (attachments)

060000 ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

060000 ENGINE AND ENGINE COOLING

Republication of archived technical tip for water leak testing fixture.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Compressor replacement requirements, updated to include additional model year applicability.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Update engine oil quality standard lists (attachments)

350000 EQUIPMENT

Update engine oil quality standard lists (attachments)

Showing 100 of 516 bulletins.

NHTSA Safety Investigations — VOLKSWAGEN JETTA HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Open — Model Year: 2013

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ul... timately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922Read more

VOLKSWAGEN JETTA HYBRID — All Years Overview

Complete safety history for the VOLKSWAGEN JETTA HYBRID across all model years (2013–2015).

9 Total Recalls

138 Total Complaints

1 Investigations

7 Reported Crashes

0 Reported Fires

0 Reported Deaths

VOLKSWAGEN JETTA HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2016	0	3	View
2015 (current)	2	1
2014	3	27	View
2013	4	107	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View