2013 VOLKSWAGEN JETTA HYBRID
3 recalls — 107 complaints — 813 TSBs
19V866000 Dec 6, 2019
POWER TRAIN:CLUTCH ASSEMBLY
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a de... Read more
Consequence
A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.
19V679000 Sep 25, 2019
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2... Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
13V568000 Nov 14, 2013
POWER TRAIN
Defect Description
Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposi... Read more
Consequence
This sudden loss of power while driving increases the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.
Complaint Statistics
107 total complaints
5 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 52 |
| ENGINE | 15 |
| SERVICE BRAKES | 8 |
| ELECTRICAL SYSTEM | 8 |
| VEHICLE SPEED CONTROL | 6 |
| FUEL/PROPULSION SYSTEM | 4 |
| AIR BAGS | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| VISIBILITY | 1 |
| STRUCTURE | 1 |
ENGINE
Jan 29, 2024
Incident date: Jan 15, 2024
On Dec 27, I was told my water pump was leaking after an oil change. I brought my car to the dealership for extended warranty repairs on January 18. After an expection it was confirmed the water pump was leaking but also there were other possible leaks of the coolant into the cylindars. And the enti... Read more
AIR BAGS
Oct 27, 2023
Incident date: Oct 14, 2023
The driver side air bag did not deploy, however, the passenger side air bag ceployed when we hit a deer at 70 mph! Both air bags should have deployed since we hit the deer in the center of the car! My wife an I are very lucky to be alive! The insurance company inspected the car and considered it to ... Read more
Crash
VEHICLE SPEED CONTROL
Apr 6, 2023
Incident date: Mar 31, 2023
This problem started 3 o 4 day after I got the car from the dealer, I was driven to my work in highway 70 lonoke Arkansas and suddenly my car started to shift back and started to lose velocity and others cars started to pass me, was very scary ,I took the car to the dealer and they told me, they d... Read more
POWER TRAIN
Dec 21, 2022
Incident date: Dec 1, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be re... Read more
POWER TRAIN
Dec 2, 2022
Incident date: Oct 1, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was illum... Read more
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Oct 21, 2022
Incident date: Sep 28, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon starting the vehicle, the air bag warning light illuminated, and the horn was inoperable. The failure was constant. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the clock s... Read more
POWER TRAIN
Sep 19, 2022
Incident date: Sep 2, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at slow speeds, the vehicle failed to shift into drive or reverse. The vehicle was stuck in neutral and failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer where it... Read more
POWER TRAIN
Sep 16, 2022
Incident date: Jul 5, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon exiting his driveway, the vehicle stalled without warning. The contact then stated that he attempted to restart the vehicle however, the engine revved but failed to operate as needed. No warning light was illuminated. The ... Read more
POWER TRAIN
Sep 15, 2022
Incident date: Sep 1, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The vehicle was previously serviced under NHTSA Campaign Number: 19V866000 (Power Train) however, the failure recurred while his father was driving at an undisclosed speed, and the vehicle went into Limp Mode. The vehicle was not diagnosed nor repaire... Read more
POWER TRAIN
Aug 24, 2022
Incident date: Jun 24, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that after shifting to drive(D), the vehicle would not accelerate or respond as needed. The contact attempted to shift into another gear however, the vehicle failed to respond. The vehicle was towed to the dealer and the contact was... Read more
POWER TRAIN
Jul 5, 2022
Incident date: Mar 7, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 MPH, the vehicle started losing motive power. The contact was able to pull over and restart the vehicle and the vehicle continued to operate normally. The vehicle was taken to the dealer to be diagnosed. While at th... Read more
POWER TRAIN
Jul 5, 2022
Incident date: Jun 5, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the transmission disengaged causing the vehicle to lose motive power. The contact coasted to the side of the roadway. The vehicle was restarted and regained power and proper transmission functio... Read more
POWER TRAIN
May 4, 2022
Incident date: Mar 30, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated after starting his vehicle, he was unable to move the gear shifter into a desired gear. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it w... Read more
POWER TRAIN
Mar 1, 2022
Incident date: Jan 1, 2022
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the clutch failed to engage. The contact received a recall notification for NHTSA Campaign Number: 19V866000 (Power Train) and the vehicle was taken to the dealer who informed the contact that t... Read more
POWER TRAIN
Feb 23, 2022
Incident date: Dec 23, 2021
The contact's son owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while his son was driving from a complete stop uphill, the vehicle failed to go into gear and started rolling backward. There were no warning lights illuminated. The contact's son depressed the accelerator pedal harder an... Read more
POWER TRAIN
Jan 18, 2022
Incident date: Dec 15, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon coming to a complete stop, the vehicle inadvertently stalled. The contact turned off the vehicle and as he restarted the vehicle, the check engine warning light and the warning message "Hybrid System Failure" illuminated. ... Read more
POWER TRAIN
Dec 27, 2021
Incident date: Dec 20, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that she was at work when she went to start her vehicle and the vehicle was unable to shift into reverse. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle several times before... Read more
POWER TRAIN
Nov 2, 2021
Incident date: Oct 21, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact received notification of NHTSA Campaign Number: 19V866000 (Power Train). The contact took the vehicle to a local dealer for the recall repair however, when the dealer inspected the vehicle the dealer informed the contact they would not be ... Read more
POWER TRAIN
Aug 27, 2021
Incident date: Jun 8, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while attempting to start the vehicle, the vehicle would not start. The vehicle was towed to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of failure and informed the contact that the vehicle ... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 13, 2021
Incident date: Jul 2, 2021
2013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO MECHATRONIC ACCUMULATOR HOUSING SAFETY RECALL. THE CONSUMER STATED THE VEHICLE COULD NOT BE TAKEN OUT OF PARK AND THE TRANSMISSION WAS REPLACED.
ENGINE
Aug 11, 2021
Incident date: Aug 10, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 70 mph, the "Pull Your Vehicle Over Immediately" message appeared on the instrument panel and the vehicle inadvertently stalled. The check engine warning light, the battery warning light, and the ABS warning light illu... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 2, 2021
Incident date: Aug 2, 2021
2013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO MECHATRONIC ACCUMULATOR HOUSING SAFETY RECALL. THE CONSUMER STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED IN DECEMBER 2019. THE MECHATRONIC ACCUMULATOR HOUSING WAS FAULTY CAUSING THE VEHICLE T... Read more
HYBRID PROPULSION SYSTEM
Jul 12, 2021
Incident date: May 2, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 mph, the vehicle loss motive power and stalled. The contact shifted the vehicle into PARK and restarted the vehicle however, while driving, the failure recurred. The hybrid system failure warning light was illuminat... Read more
POWER TRAIN
Jul 12, 2021
Incident date: May 2, 2021
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 mph, the vehicle loss motive power and stalled. The contact shifted the vehicle into PARK and restarted the vehicle however, while driving, the failure recurred. The hybrid system failure warning light was illuminat... Read more
ENGINE
Apr 29, 2021
Incident date: Apr 22, 2021
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE AND WAS JERKING. THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO JIM ELLIS VOLKSWAGEN ... Read more
STEERING
Dec 16, 2020
Incident date: May 20, 2020
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING CEASED AND THE VEHICLE DECELERATED AND STALLED WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNI... Read more
ENGINE
Dec 16, 2020
Incident date: May 20, 2020
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING CEASED AND THE VEHICLE DECELERATED AND STALLED WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNI... Read more
POWER TRAIN
Dec 16, 2020
Incident date: May 20, 2020
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING CEASED AND THE VEHICLE DECELERATED AND STALLED WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNI... Read more
POWER TRAIN
Nov 25, 2019
Incident date: Jul 31, 2019
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, IT STOPPED AND STARTED RANDOMLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF NORTH ATTLEBOROUGH (LOCATED AT 563 KELLEY BLVD ,ROUTE 152, NORTH ATTLEBOROUGH,... Read more
POWER TRAIN
Jul 19, 2019
Incident date: Jun 12, 2019
I AM A 74 YEAR OLD RETIRED MAN, THE OWNER OF A 2013 VOLKSWAGEN JETTA HYBRID WITH 34,000 MILES PURCHASED NEW IN NOVEMBER 2013. THE CHECK-ENGINE LIGHT LIT UP ON MY DASHBOARD LAST MONTH AND I PROMPTLY BROUGHT THE CAR TO MY LOCAL VW DEALER. I WAS INFORMED THAT THE CLUTCH WAS SLIPPING IN FIRST GEAR (THIS... Read more
ELECTRICAL SYSTEM
Jun 19, 2019
Incident date: Jun 18, 2019
I DROVE HOME FROM WORK AND THE CAR WAS PERFECTLY FINE. I PULLED INTO MY GARAGE PARKED AND TURNED THE CAR OFF. THE NEXT MORNING I GOT INTO MY CAR TO GO TO WORK. I STARTED THE VEHICLE AND PUT IT IN REVERSE AND THE VEHICLE DID NOT MOVE AFTER I LET OFF THE BRAKE. SO I SHIFTED THE CAR BACK INTO PARK AND ... Read more
POWER TRAIN
Jun 19, 2019
Incident date: Jun 18, 2019
I DROVE HOME FROM WORK AND THE CAR WAS PERFECTLY FINE. I PULLED INTO MY GARAGE PARKED AND TURNED THE CAR OFF. THE NEXT MORNING I GOT INTO MY CAR TO GO TO WORK. I STARTED THE VEHICLE AND PUT IT IN REVERSE AND THE VEHICLE DID NOT MOVE AFTER I LET OFF THE BRAKE. SO I SHIFTED THE CAR BACK INTO PARK AND ... Read more
ENGINE
Jun 5, 2019
Incident date: Jun 2, 2019
I PULLED OFF THE HIGHWAY AND WAS TURNING AROUND. THE CAR SUDDENLY STALLED WHILE DRIVING, BUCKED AND THEN WOULD NOT GO INTO GEAR. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED. MY HYBRID HAS A DSQ TRANSMISSION THAT IS SO FAULTY, VW HAS EXTENDED THE WARRANTY ON THI... Read more
POWER TRAIN
May 22, 2019
Incident date: May 17, 2019
VEHICLE STARTED EXPERIENCING FAILURE WITH THE AUTOMATIC START/STOP UNIT IN THE CAR. AT STOP LIGHTS CAR WOULD CYCLE BETWEEN BATTERY AND GAS ENGINES CONTINUOUSLY. DIAGNOSTIC TEST BY DEALERSHIP INDICATED THAT THE TRANSMISSION NEEDED TO BE REPLACED . CAR IS ONLY HAS 82000 MILES, DRIVEN IN NORMAL COND... Read more
POWER TRAIN
Feb 15, 2019
Incident date: Feb 12, 2019
VEHICLE BEGAN EXPERIENCING FAILURE WITH THE AUTOMATIC START STOP UNIT IN THE CAR. AT STOP LIGHTS CAR WOULD CYCLE BETWEEN BATTERY AND GAS ENGINES CONTINUOUSLY. TAKEN TO DEALERSHIP WHERE THEY SAID THE TRANSMISSION IS OUT. CAR IS ONLY AT 86000 MILES DRIVEN IN NORMAL CONDITIONS. SEEING RECALLS OF VEH... Read more
FUEL/PROPULSION SYSTEM
Feb 9, 2019
Incident date: May 10, 2017
GASOLINE SMELL WHEN ENGINE STARTS. MORE OFTEN WHEN VERY COLD. ALSO WHEN CAR SHIFTS FROM ELECTRIC MOTOR TO GASOLINE POWER WHEN CAR IS MOVING OR STOPPED. AUTHORIZED VOLKSWAGEN DEALER COULD FIND NO FUEL LEAK WHEN THE CAR WAS SERVICE IN MAY 2018. THIS HAS PROBABLY HAPPENED 12 TIMES SINCE 1/1/2019.
POWER TRAIN
Feb 8, 2019
Incident date: Jan 31, 2019
COMPLETE LOSS OF POWER WHILE DRIVING STRAIGHT AT HIGH SPEED (50MPH). VEHICLE ENGINE REMAINED ON BUT NO POWER TO WHEELS. VEHICLE HAD TO BE MANEUVERED WHILE "COASTING" TO SIDE OF ROADWAY AND SUBSEQUENTLY TOWED TO SAFETY. DQ200 DSG MECHANTRONIC UNIT FAILURE. VEHICLE HAS 30,203 MILES ON ODO. VOLKSWAG... Read more
ENGINE
Feb 4, 2019
Incident date: Jul 15, 2018
WHEN DRIVING CAR IT JUST STOPS OUT OF NOWHERE,ON HIGHWAY AND ON STREET. VERY DANGEROUS. THEN IT DOESN'T START UP RIGHT AWAY ,AND I HAVE TO WAIT BETWEEN 5 AND 20 MINUTES. THIS HAPPENS IN MOTION
POWER TRAIN
Feb 4, 2019
Incident date: Jul 15, 2018
WHEN DRIVING CAR IT JUST STOPS OUT OF NOWHERE,ON HIGHWAY AND ON STREET. VERY DANGEROUS. THEN IT DOESN'T START UP RIGHT AWAY ,AND I HAVE TO WAIT BETWEEN 5 AND 20 MINUTES. THIS HAPPENS IN MOTION
VEHICLE SPEED CONTROL
Dec 21, 2018
Incident date: Dec 12, 2018
UPON ACCELERATION ONTO A HIGHWAY OR FROM A LIGHT, THE CAR WILL ONLY ACCELERATE SLIGHTLY, THEN LOSES POWER AND JUST COASTS. IT REQUIRES SHUTTING OFF THE CAR AND RESTARTING. THIS IS INTERMITTENT. I WAS ALMOST REAR-ENDED ON THE HIGHWAY DUE TO THIS ISSUE
POWER TRAIN
Dec 7, 2018
Incident date: Nov 28, 2018
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SER... Read more
VEHICLE SPEED CONTROL
Dec 7, 2018
Incident date: Nov 28, 2018
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SER... Read more
POWER TRAIN
Nov 27, 2018
Incident date: Nov 5, 2018
AFTER LEAVING WORK, I WENT ABOUT TWO BLOCKS, TURNED THE CORNER AND MY CAR STALLED OUT ON ME, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND OUT THE WAY OF TRAFFIC. I SHUT THE VEHICLE OFF AND BACK ON AND IT WOULD NOT GO INTO GEAR, DRIVE OR REVERSE. I TOWED IT TO NEAREST VW DEALERSHIP WHICH WAS 4 HOU... Read more
FUEL/PROPULSION SYSTEM
Nov 17, 2018
Incident date: Nov 16, 2018
TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD.
ENGINE
Nov 17, 2018
Incident date: Nov 16, 2018
TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD.
POWER TRAIN
Nov 14, 2018
Incident date: Jul 13, 2017
COMING TO HOME AND WAS ABOUT TO TURN ONTO ANOTHER STREET WHEN CAR SUDDENLY JERKED AND WOULDN'T GO IN DRIVE. HAD TO STOP PUT IN PARK AND WAIT FOR A FEW MINUTES AND THEN IT BEGAN TO MOVE. DEALERSHIP SAID IT IS TRANSMISSION BUT THE CAR ISN'T OVER 130,000 MILES
ENGINE
Nov 8, 2018
Incident date: Aug 22, 2018
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEAL... Read more
POWER TRAIN
Nov 3, 2018
Incident date: Dec 12, 2017
I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR I... Read more
VEHICLE SPEED CONTROL
Nov 3, 2018
Incident date: Dec 12, 2017
I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR I... Read more
ENGINE
Nov 3, 2018
Incident date: Dec 12, 2017
I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR I... Read more
Showing 50 of 107 complaints.
EPA Fuel Economy — 2013 VOLKSWAGEN JETTA HYBRID
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.4L 4-cyl, Automatic (AM-S7) (Front-Wheel Drive) | 41.0 | 48.0 | 44.0 | Premium | $1,850 |
CO2 Emissions: 200.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2013 VOLKSWAGEN JETTA HYBRID
813 manufacturer communications from 445 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 119 |
| 350000 EQUIPMENT | 79 |
| 060000 ENGINE AND ENGINE COOLING | 72 |
| 110000 ELECTRICAL SYSTEM | 70 |
| 060000 ENGINE (PWS) | 42 |
| 980000 UNKNOWN OR OTHER | 31 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 31 |
| 100000 POWER TRAIN | 24 |
V171905201285571
Apr 10, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V171901201285570
Feb 22, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
V171901201285569
Jan 25, 2024
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285569
Jan 25, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V691901201047916
Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568
Nov 22, 2023
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
V171901201285568
Nov 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V871810204370421
Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
Oct 30, 2023
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285565
Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
V171901201285562
May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
May 22, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V171901201285559
Mar 21, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
V4016012043146_2
Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
V171901201285558
Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V691901201047915
Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915
Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Jan 12, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285556
Dec 12, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Dec 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
V271901201189422
Dec 6, 2022
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417
Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V871810204370417
Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
V171901201285555
Nov 1, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285554
Oct 18, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
V9319022041691_5
Oct 17, 2022
110000 ELECTRICAL SYSTEM
Instruction referral for proper handling. Update to model year applicability and Service instruction.
V0017062033708_8
Sep 6, 2022
160000 STRUCTURE
update to required vehicle wash shampoo.
V171901201285553
Aug 30, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V3416022034406_5
Aug 25, 2022
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
CT_batt_charger
Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
V171901201285551
Aug 3, 2022
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171901201285551
Aug 3, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171901201285550
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
V171806201781317
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
V011812201460318
Jun 22, 2022
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V011812201460318
Jun 22, 2022
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V171901201285548
Jun 15, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
V171901201285548
Jun 15, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
V011615201481514
Jun 15, 2022
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
V0116132033805_6
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
V3718022033975_8
Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
V001713203384615
Jun 14, 2022
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
V271901201189420
Jun 8, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V271901201189420
Jun 8, 2022
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Jun 8, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
Jun 6, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
V171901201285547
Jun 6, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
V8720022061094_5
Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
TT 13 20 01_2
May 26, 2022
060000 ENGINE (PWS)
Engine oil pressure priming.
V871812200556627
May 18, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
May 16, 2022
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
May 12, 2022
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
V171901201285546
Apr 26, 2022
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V941901201152118
Apr 7, 2022
120000 EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
V171901201285545
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V171806201781316
Mar 14, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement. Update procedure and work sheet.
V271503201607611
Mar 2, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Discharged Battery, Diagnosis for excessive current draw.
V1917012022548_9
Feb 24, 2022
060000 ENGINE AND ENGINE COOLING
Update model and model year applicability, introduce new coolant G12Evo.
V171901201285544
Feb 21, 2022
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
A002155201173212
Dec 15, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
V171901201285542
Dec 13, 2021
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V271901201189417
Dec 6, 2021
110000 ELECTRICAL SYSTEM
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Dec 3, 2021
353000 EQUIPMENT:ELECTRICAL
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Dec 1, 2021
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V691901201047914
Nov 8, 2021
110000 ELECTRICAL SYSTEM
Update to model year applicability.
V171901201285540
Oct 28, 2021
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
V0018092053065_3
Oct 26, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Additional safety related Inquiry and Reporting instruction.
V171901201285539
Sep 28, 2021
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
V171901201285539
Sep 28, 2021
350000 EQUIPMENT
Update engine oil quality standard lists (attachments)
TT 61 21 01
Sep 3, 2021
060000 ENGINE AND ENGINE COOLING
Republication of archived technical tip for water leak testing fixture.
V871810204370416
Aug 4, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Compressor replacement requirements, updated to include additional model year applicability.
V171901201285537
Jul 28, 2021
350000 EQUIPMENT
Update engine oil quality standard lists (attachments)
V171901201285537
Jul 28, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Update engine oil quality standard lists (attachments)
V171901201285536
Jun 29, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Update engine oil quality standard lists (attachments)
V001713203384614
Jun 22, 2021
060000 ENGINE (PWS)
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Jun 22, 2021
350000 EQUIPMENT
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V0116132033805_5
Jun 22, 2021
060000 ENGINE AND ENGINE COOLING
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Jun 22, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil consumption measurement.
V001713203384614
Jun 22, 2021
070000 FUEL SYSTEM, GASOLINE
Fuel Additive to Help Prevent Sporadic Misfire Faults
V011812201460317
Jun 21, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM)
V011615201481513
Jun 21, 2021
090000 FUEL SYSTEM, OTHER
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011615201481513
Jun 21, 2021
060000 ENGINE (PWS)
VW approved gasoline fuel additive, update to include additional models and model year applicability.
TT 00 16 01_5
Jun 18, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Navigation for addressing incorrect Part direction.
V171901201285535
Jun 3, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Update engine oil quality standard lists (attachments)
V871812200556626
May 18, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
V171901201285534
May 11, 2021
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
ELSAallignVW
Apr 30, 2021
350000 EQUIPMENT
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time w
CustomerLetter
Apr 23, 2021
070000 FUEL SYSTEM, GASOLINE
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
RNS510
Apr 23, 2021
274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
Updated Navigation System Software to Enhance Radio Stability
RNS510
Apr 23, 2021
980000 UNKNOWN OR OTHER
Updated Navigation System Software to Enhance Radio Stability
CustomerLetter
Apr 23, 2021
080000 FUEL SYSTEM, DIESEL
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Apr 9, 2021
350000 EQUIPMENT
Parts ordering information
V171901201285533
Apr 5, 2021
350000 EQUIPMENT
Update engine oil quality standard lists (attachments)
V171901201285533
Apr 5, 2021
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
V3718022033975_7
Mar 3, 2021
100000 POWER TRAIN
Transmission Fluid requirements updated to include additional model year applicability.
Showing 100 of 813 bulletins.
VOLKSWAGEN JETTA HYBRID — All Years Overview
Complete safety history for the VOLKSWAGEN JETTA HYBRID across all model years (2013–2015).
6
Total Recalls
138
Total Complaints
0
Investigations
8
Reported Crashes
0
Reported Fires
0
Reported Deaths