2023 VOLKSWAGEN ID.4

the car battery is recalled and I am unable to use DC fast charging and must limit charging to 80%. These limitations substantially impair the vehicle’s intended use, value, and practicality—especially for long-distance travel, which was a primary reason for my purchase.

My car failed to connect/stay connected to a charger. When a successful charge started, within 5 minutes , my dash lit up with warning messages to stop moving the car. Place car in park. Battery needs to be replaced. My car was in park at the time. Then the charging session ended and wouldn't reconnect. My car wouldn't start either. Leaving me stranded at the charging station . I called for towing service for which I was charged $122.88 for the tow. Then $479 for a new 12v battery. This didn't fix the issue. My car has been at Hawk since then waiting for a main battery. This is an unreasonable amount of time.

My car failed to connect/stay connected to a charger. When a successful charge started, within 5 minutes , my dash lit up with warning messages to stop moving the car. Place car in park. Battery needs to be replaced. My car was in park at the time. Then the charging session ended and wouldn't reconnect. My car wouldn't start either. Leaving me stranded at the charging station . I called for towing service for which I was charged $122.88 for the tow. Then $479 for a new 12v battery. This didn't fix the issue. My car has been at Hawk since then waiting for a main battery. This is an unreasonable amount of time.

My car failed to connect/stay connected to a charger. When a successful charge started, within 5 minutes , my dash lit up with warning messages to stop moving the car. Place car in park. Battery needs to be replaced. My car was in park at the time. Then the charging session ended and wouldn't reconnect. My car wouldn't start either. Leaving me stranded at the charging station . I called for towing service for which I was charged $122.88 for the tow. Then $479 for a new 12v battery. This didn't fix the issue. My car has been at Hawk since then waiting for a main battery. This is an unreasonable amount of time.

The contact owns a 2023 Volkswagen ID.4. The contact stated that while charging the vehicle at a charging station, the charging port started smoking. Upon removing the charger, the contact became aware of a loose pin and melted plastic. The vehicle was driven to a dealer, but the dealer declined to service the vehicle without providing a reason for declining to service the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.

1. The car accelerates erratically when it is charged to 90 to 100%. This just plain dangerous. 2. The battery is charging to 100% when it set to charge to 80%. I learned that there is a recall for this vehicle due to the battery overheating and possibly catching on fire. However as of yesterday, there are neither diagnostics available to show whether the recall actually applies to my car, nor is their a repair available. Given the nature of the recall, this puts me in the untenable situation of not trusting my car battery - to not overheat and to not catch fire. I brought the car into VW Glenwood Springs and asked them to diagnose the problems. VW Glenwood neither charged the car to 100% nor did they drive it other than around the block. Therefore they did not experience the problem - and of course could not give me any answers. They said that car is safe to drive! I can attest that this car is not safe to drive.

1. The car accelerates erratically when it is charged to 90 to 100%. This just plain dangerous. 2. The battery is charging to 100% when it set to charge to 80%. I learned that there is a recall for this vehicle due to the battery overheating and possibly catching on fire. However as of yesterday, there are neither diagnostics available to show whether the recall actually applies to my car, nor is their a repair available. Given the nature of the recall, this puts me in the untenable situation of not trusting my car battery - to not overheat and to not catch fire. I brought the car into VW Glenwood Springs and asked them to diagnose the problems. VW Glenwood neither charged the car to 100% nor did they drive it other than around the block. Therefore they did not experience the problem - and of course could not give me any answers. They said that car is safe to drive! I can attest that this car is not safe to drive.

Request for Investigation: Volkswagen is intentionally ignoring a widespread GPS/SOS module failure and leaving thousands of battery fire hazards on the road, while its dealers exploit safety service visits to extort customers. I urge the NHTSA to launch a formal investigation into VW’s failure to recall the defective GPS modules and their systemic practice of offering cash settlements to suppress safety defect reporting. Thank you for your attention to this urgent public safety matter. I stand ready to provide all supporting documentation, including the dealer’s fraudulent invoice and VW’s settlement communications, upon your request. I respectfully urge the NHTSA to act swiftly and decisively to prevent another corporate cover-up like Dieselgate, and before these unaddressed safety defects result in a fatal tragedy—as we recently saw with Hyundai's delayed recall following a child's death.

Request for Investigation: Volkswagen is intentionally ignoring a widespread GPS/SOS module failure and leaving thousands of battery fire hazards on the road, while its dealers exploit safety service visits to extort customers. I urge the NHTSA to launch a formal investigation into VW’s failure to recall the defective GPS modules and their systemic practice of offering cash settlements to suppress safety defect reporting. Thank you for your attention to this urgent public safety matter. I stand ready to provide all supporting documentation, including the dealer’s fraudulent invoice and VW’s settlement communications, upon your request. I respectfully urge the NHTSA to act swiftly and decisively to prevent another corporate cover-up like Dieselgate, and before these unaddressed safety defects result in a fatal tragedy—as we recently saw with Hyundai's delayed recall following a child's death.

Request for Investigation: Volkswagen is intentionally ignoring a widespread GPS/SOS module failure and leaving thousands of battery fire hazards on the road, while its dealers exploit safety service visits to extort customers. I urge the NHTSA to launch a formal investigation into VW’s failure to recall the defective GPS modules and their systemic practice of offering cash settlements to suppress safety defect reporting. Thank you for your attention to this urgent public safety matter. I stand ready to provide all supporting documentation, including the dealer’s fraudulent invoice and VW’s settlement communications, upon your request. I respectfully urge the NHTSA to act swiftly and decisively to prevent another corporate cover-up like Dieselgate, and before these unaddressed safety defects result in a fatal tragedy—as we recently saw with Hyundai's delayed recall following a child's death.

Claim submitted to VW Customer Care on March 8, 2026. Current problems cited include: Doors malfunctioning; vehicle difficult to start and power off; steering and braking warnings; complete loss of power steering; compromised performance in significant lag between accelerator depression and vehicle response; electrical malfunction alerts (17+); numerous dashboard warnings; distressing repetitive whining sound (not mechanical); persistent underperformance regarding vehicle range. On March 10, vehicle was towed to commence inspection at Bay Ridge Volkswagen Service & Parts – [XXX] . Further evidence of vehicle issues provided as accompaniment to VW Customer Care Claim via: [XXX] This current March 2026 concern follows on multiple service visits and loss of vehicle usage during April–August 2025 claims process. During this time, Brooklyn Volkswagen Service (now permanently closed) conducted an evaluation of the car, including documented video evidence of issues with the car – even beyond those which were the original cause for my concerns (e.g. they cited degradation of cables and wiring within the car’s hood due to their being made of edible soy wrappings). Link provided: [XXX] . Vehicle was ultimately released back to me with unresolved repairs (citing backorder of parts amongst other concerns that VW would not consent to resolving related to compromised bumper electronics) and interim repair offered to resolve compromise to vehicle airbag systems. The primary use of this vehicle is in transportation of my children. It is patently unsafe to drive. Given that the vehicle is subject to a federal safety recall without an available remedy I have requested a prompt determination of the vehicle repurchase / lease buy‑back and compensation for loss of use and incurred costs to support alternative transportation requirements until resolution under this claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Claim submitted to VW Customer Care on March 8, 2026. Current problems cited include: Doors malfunctioning; vehicle difficult to start and power off; steering and braking warnings; complete loss of power steering; compromised performance in significant lag between accelerator depression and vehicle response; electrical malfunction alerts (17+); numerous dashboard warnings; distressing repetitive whining sound (not mechanical); persistent underperformance regarding vehicle range. On March 10, vehicle was towed to commence inspection at Bay Ridge Volkswagen Service & Parts – [XXX] . Further evidence of vehicle issues provided as accompaniment to VW Customer Care Claim via: [XXX] This current March 2026 concern follows on multiple service visits and loss of vehicle usage during April–August 2025 claims process. During this time, Brooklyn Volkswagen Service (now permanently closed) conducted an evaluation of the car, including documented video evidence of issues with the car – even beyond those which were the original cause for my concerns (e.g. they cited degradation of cables and wiring within the car’s hood due to their being made of edible soy wrappings). Link provided: [XXX] . Vehicle was ultimately released back to me with unresolved repairs (citing backorder of parts amongst other concerns that VW would not consent to resolving related to compromised bumper electronics) and interim repair offered to resolve compromise to vehicle airbag systems. The primary use of this vehicle is in transportation of my children. It is patently unsafe to drive. Given that the vehicle is subject to a federal safety recall without an available remedy I have requested a prompt determination of the vehicle repurchase / lease buy‑back and compensation for loss of use and incurred costs to support alternative transportation requirements until resolution under this claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Claim submitted to VW Customer Care on March 8, 2026. Current problems cited include: Doors malfunctioning; vehicle difficult to start and power off; steering and braking warnings; complete loss of power steering; compromised performance in significant lag between accelerator depression and vehicle response; electrical malfunction alerts (17+); numerous dashboard warnings; distressing repetitive whining sound (not mechanical); persistent underperformance regarding vehicle range. On March 10, vehicle was towed to commence inspection at Bay Ridge Volkswagen Service & Parts – [XXX] . Further evidence of vehicle issues provided as accompaniment to VW Customer Care Claim via: [XXX] This current March 2026 concern follows on multiple service visits and loss of vehicle usage during April–August 2025 claims process. During this time, Brooklyn Volkswagen Service (now permanently closed) conducted an evaluation of the car, including documented video evidence of issues with the car – even beyond those which were the original cause for my concerns (e.g. they cited degradation of cables and wiring within the car’s hood due to their being made of edible soy wrappings). Link provided: [XXX] . Vehicle was ultimately released back to me with unresolved repairs (citing backorder of parts amongst other concerns that VW would not consent to resolving related to compromised bumper electronics) and interim repair offered to resolve compromise to vehicle airbag systems. The primary use of this vehicle is in transportation of my children. It is patently unsafe to drive. Given that the vehicle is subject to a federal safety recall without an available remedy I have requested a prompt determination of the vehicle repurchase / lease buy‑back and compensation for loss of use and incurred costs to support alternative transportation requirements until resolution under this claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am submitting a safety complaint regarding my 2023 Volkswagen ID.4 AWD Pro S, VIN [XXX] , which is subject to Manufacturer Recall No. 93EA / NHTSA Recall No. 26V030, issued on January 21, 2026. According to the recall, in rare circumstances, the high-voltage battery modules may experience thermal propagation, possibly resulting in a vehicle fire. The recall further states that customers may experience loss of range and/or performance if the recall condition exists in the vehicle. The stated safety risk is that the vehicle may catch fire due to battery-related thermal propagation. I brought the vehicle to an authorized Volkswagen dealership for diagnosis and warranty/recall repair after learning of the recall. However, nearly two months after the recall was issued, the remedy is still not available. As a result, I remain in possession of and am expected to continue using a vehicle that is subject to a serious fire-related safety recall, without any available repair to correct the defect. This creates an ongoing safety concern. I do not feel safe continuing to drive or park the vehicle because of the possibility of a battery fire. My concern is heightened as warmer weather approaches, because heat may increase battery-related fire risks. Even if the event is described as rare, a fire risk involving a high-voltage battery is serious and presents an unacceptable safety concern for me as the driver and for others around the vehicle. The manufacturer has acknowledged the defect through the recall, but has not made a timely remedy available. I am asking NHTSA to note that consumers are being left without a repair for a serious recalled safety defect for an extended period of time. Vehicle information: •Year/Make/Model: 2023 Volkswagen ID.4 AWD Pro S •VIN: [XXX] •Purchase/Lease Type: Leased •Delivery Date: December 7, 2023 •Recall Number: Volkswagen 93EA / NHTSA 26V030 I presented the vehicle to for repair, but no remedy is available INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

The vehicle lurched forward as I was parking and hit a parked vehicle in front of me; it accelerated forward even though my foot wasn't on the accelerator. I have contacted VW and was told to take the vehicle to a VW dealer to be inspected; that is happening next week. I did not notice any warning lamps, messages or other symptoms prior to the accident. I had just installed the VW recommended software update 2 days prior.

The vehicle’s GPS/navigation system repeatedly misrepresents the vehicle’s physical location while driving. The defect includes incorrect vehicle positioning on the map display, including instances where the vehicle appears in incorrect geographic locations (including appearing in the middle of a river). While actively navigating, the system has recalculated routes incorrectly and changed estimated travel time from approximately two hours remaining to six hours, despite no change in route or conditions. This occurred during highway driving. The GPS malfunction also affects Apple CarPlay navigation when the phone is connected to the vehicle. When connected, the vehicle’s incorrect GPS data corrupts phone navigation routing. The defect further affects the vehicle’s heads-up display and traffic sign recognition system. The system has displayed incorrect speed limits (including displaying higher speed limits in lower-speed areas), which contributed to receiving a speeding citation. The issue makes reliable route planning and EV charging planning difficult or impossible during longer trips. The vehicle has been presented for repair three times. Dealership documentation verifies that the GPS and compass were incorrect. A technical case was opened with Volkswagen (Case RK-1536905), and I also opened multiple customer care cases on my own, to no avail. The vehicle was returned unrepaired with the statement that the concern is under review and no repair solution is currently available. The defect remains unresolved. This issue affects navigation accuracy, traffic sign recognition accuracy, and safe routing.

The instrument panel in my car went completely dark, leaving me without any knowledge of my speed. This is a massive safety risk. I am taking it to the dealership tomorrow, but there are no issues that came up when this failed, it just failed to boot correctly, and nothing I could do would bring it back.

The instrument panel in my car went completely dark, leaving me without any knowledge of my speed. This is a massive safety risk. I am taking it to the dealership tomorrow, but there are no issues that came up when this failed, it just failed to boot correctly, and nothing I could do would bring it back.

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. In addition, a message to take the vehicle to the dealer was displayed. The contact stated that the failure occurred while the vehicle was charged to 90–100 percent. The contact stated that the vehicle did not drive safely and did not charge properly. The vehicle was taken to the dealer; however, the vehicle had not yet been inspected. The contact received notification of NHTSA Campaign Number: 26V030000 (Electrical System); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. In addition, a message to take the vehicle to the dealer was displayed. The contact stated that the failure occurred while the vehicle was charged to 90–100 percent. The contact stated that the vehicle did not drive safely and did not charge properly. The vehicle was taken to the dealer; however, the vehicle had not yet been inspected. The contact received notification of NHTSA Campaign Number: 26V030000 (Electrical System); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

I am advised by VW to not charge this vehicle using the L3 super chargers along with not to charge it "inside" a garage. However, there is no way to charge the vehicle then without spending thousands to have an electrician move the plug outside. So I am forced to have this vehicle not usable and VW offers zero fix. I have written them a formal demand letter over 3 weeks ago requesting a fix or buy back and they ignore it. They have sold a vehicle which is clearly unsafe, however offer no fix

I am advised by VW to not charge this vehicle using the L3 super chargers along with not to charge it "inside" a garage. However, there is no way to charge the vehicle then without spending thousands to have an electrician move the plug outside. So I am forced to have this vehicle not usable and VW offers zero fix. I have written them a formal demand letter over 3 weeks ago requesting a fix or buy back and they ignore it. They have sold a vehicle which is clearly unsafe, however offer no fix

I am advised by VW to not charge this vehicle using the L3 super chargers along with not to charge it "inside" a garage. However, there is no way to charge the vehicle then without spending thousands to have an electrician move the plug outside. So I am forced to have this vehicle not usable and VW offers zero fix. I have written them a formal demand letter over 3 weeks ago requesting a fix or buy back and they ignore it. They have sold a vehicle which is clearly unsafe, however offer no fix

For the past seven months, my vehicle‘s location settings have been off. It has been to the dealership multiple times and is connected to satellite, but is unable to show the proper location for the car. While I am driving, I am often unable to use my cell phones Apple or Google Maps because the phone’s location services are off. As soon as I exit the car, my phone is able to find the correct location. I am so tired of getting conflicting information from Volkswagen. I’ve also had glitches with the computer system, where the infotainment system will turn off and everything turns black while I’m driving, not allowing me to see my speed or anything else on the dash. This is a known issue with these vehicles, but we are not getting any support.

The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it was because of a recall to do with the door handles, even though the recall didn’t state any of that cause they were able to reproduce the vehicle unlocking itself after the recall so they did a software update once I took the vehicle home was able to reproduce, and the issue of it unlocking itself continued. I returned the vehicle to the same dealer and which they had the vehicle for an additional 26 days with another software update and then they had to call in to the tech line where they had to replace the control module that still didn’t fix the issue then had to replace a key then they released the vehicle back to me as they exhausted all their options and the issue is still present unable to drive the vehicle due to security concerns

The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it was because of a recall to do with the door handles, even though the recall didn’t state any of that cause they were able to reproduce the vehicle unlocking itself after the recall so they did a software update once I took the vehicle home was able to reproduce, and the issue of it unlocking itself continued. I returned the vehicle to the same dealer and which they had the vehicle for an additional 26 days with another software update and then they had to call in to the tech line where they had to replace the control module that still didn’t fix the issue then had to replace a key then they released the vehicle back to me as they exhausted all their options and the issue is still present unable to drive the vehicle due to security concerns

VW has informed me that my 2023 ID4 has a faulty battery that is at risk of catching fire. The VW corporate representative told me not to charge at fast charging stations and to keep it clear from my property because of the risk of it catching fire. VW has not issued the recall yet as they dont have a solution, but warned me about the dangers. They said they don't expect to issue the recall until mid march. I also talked to a VW dealer and they said when the recall comes out that the wait time to fix will be significant. In the meantime, I feel very unsafe driving , charging, parking this car.

This vehicle is a total safety hazard due to two distinct failures: ​1. Unresolved Door Defect (14+ Months): For over 14 months, the vehicle has suffered from 'Self-Opening Door Handles.' Despite 4 repair attempts, the manufacturer has failed to fix this, posing a risk of doors opening while driving. ​2. Fire Risk & Use Restriction (Current Recall 26V-028): Currently, the vehicle is under a 'High-Voltage Battery Fire Risk' recall. The manufacturer has no remedy available and advises to 'Park Outside' and 'Away from Structures,' while also advising against fast charging. ​Conclusion: I am stuck with a car that has doors that open on their own and a battery that might catch fire. The manufacturer refuses to repurchase this unsafe vehicle. I request an immediate investigation.

Abnormal inside tire wear leading to blow outs and flats. TSB 42M6 available for alignment, adjustment bolts and camber adjustments but it was not sent to my car and I've had to replace 2 sets of rear tires due to uneven wear. Mileage currently is at 35k. Dealer states no issues with suspension or alignment but can't explain the uneven wear. First time was in October 2024 and then this time February 2026. Car was newly driven January 2023. Dealer is asking me to pay each time for new tires. Money or tire sales for them over my safety and the safety of others on the freeway shouldn't be the priority. I could've been in an accident or a rollover twice now. Fixing the actual issue is being neglected. The TSB should include my vehicle and should be a safety recall.

Abnormal inside tire wear leading to blow outs and flats. TSB 42M6 available for alignment, adjustment bolts and camber adjustments but it was not sent to my car and I've had to replace 2 sets of rear tires due to uneven wear. Mileage currently is at 35k. Dealer states no issues with suspension or alignment but can't explain the uneven wear. First time was in October 2024 and then this time February 2026. Car was newly driven January 2023. Dealer is asking me to pay each time for new tires. Money or tire sales for them over my safety and the safety of others on the freeway shouldn't be the priority. I could've been in an accident or a rollover twice now. Fixing the actual issue is being neglected. The TSB should include my vehicle and should be a safety recall.

This vehicle is a total safety hazard due to two distinct failures: ​1. Unresolved Door Defect (14+ Months): For over 14 months, the vehicle has suffered from 'Self-Opening Door Handles.' Despite 4 repair attempts, the manufacturer has failed to fix this, posing a risk of doors opening while driving. ​2. Fire Risk & Use Restriction (Current Recall 26V-028): Currently, the vehicle is under a 'High-Voltage Battery Fire Risk' recall. The manufacturer has no remedy available and advises to 'Park Outside' and 'Away from Structures,' while also advising against fast charging. ​Conclusion: I am stuck with a car that has doors that open on their own and a battery that might catch fire. The manufacturer refuses to repurchase this unsafe vehicle. I request an immediate investigation.

Abnormal inside tire wear leading to blow outs and flats. TSB 42M6 available for alignment, adjustment bolts and camber adjustments but it was not sent to my car and I've had to replace 2 sets of rear tires due to uneven wear. Mileage currently is at 35k. Dealer states no issues with suspension or alignment but can't explain the uneven wear. First time was in October 2024 and then this time February 2026. Car was newly driven January 2023. Dealer is asking me to pay each time for new tires. Money or tire sales for them over my safety and the safety of others on the freeway shouldn't be the priority. I could've been in an accident or a rollover twice now. Fixing the actual issue is being neglected. The TSB should include my vehicle and should be a safety recall.

This vehicle is a total safety hazard due to two distinct failures: ​1. Unresolved Door Defect (14+ Months): For over 14 months, the vehicle has suffered from 'Self-Opening Door Handles.' Despite 4 repair attempts, the manufacturer has failed to fix this, posing a risk of doors opening while driving. ​2. Fire Risk & Use Restriction (Current Recall 26V-028): Currently, the vehicle is under a 'High-Voltage Battery Fire Risk' recall. The manufacturer has no remedy available and advises to 'Park Outside' and 'Away from Structures,' while also advising against fast charging. ​Conclusion: I am stuck with a car that has doors that open on their own and a battery that might catch fire. The manufacturer refuses to repurchase this unsafe vehicle. I request an immediate investigation.

Car is inoperable. The display states a number of issues: Display states that: 1. "Error: Drive System. Please service vehicle." 2. "Unable to Start. Please Remove the Charging Cable": Vehicle is unable to start due to the fact that the charger cable is still attached. The vehicle is not plugged in, and cannot be moved because of this. 3.Display states that "Range Cannot Be Calculated" 4."Electrical System Not Working Correctly! Safely Stop The Vehicle." This car has many issues, but these are new and are keeping the vehicle from being able to be operated

Car is inoperable. The display states a number of issues: Display states that: 1. "Error: Drive System. Please service vehicle." 2. "Unable to Start. Please Remove the Charging Cable": Vehicle is unable to start due to the fact that the charger cable is still attached. The vehicle is not plugged in, and cannot be moved because of this. 3.Display states that "Range Cannot Be Calculated" 4."Electrical System Not Working Correctly! Safely Stop The Vehicle." This car has many issues, but these are new and are keeping the vehicle from being able to be operated

My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls, & speedometer failed) beginning in late November 2025. The following is a summary & an approximate timeline: Nov 4, 2025: “OUE7 – Software Update” email; dealer unable to complete (OTA update). Nov 7 & Nov 21, 2025: Weatherstrip repairs; maintenance inspections performed. Nov 30, 2025: Doors randomly unlocked; front, passenger door failed to latch; intermittent door popper issue. Door handles were previously replaced on Apr 2, 2025. Dec 14, 2025: Incorrect dynamic road signs/speed limits; vehicle mis‑positioned on maps; warnings: 1. “No data is available” 2. “Dynamic road sign display unavailable.” Dec 22, 2025: Major failures documented in photographs below: 1. Speedometer incorrect/no speed. 2. Brake/auto‑hold intermittent malfunction. 3. Multifunction display froze. 4. Defrost/climate controls unresponsive. 5. Backup camera failure. Dec 22, 2025 – Jan 15, 2026: Vehicle at dealer for ~24 days; dealer unable to replicate issues above. Dealer documented CarNet/connected vehicle issues. VW requested switching CarNet carriers (from Verizon to T‑Mobile), not possible for 2023 ID4. Jan 14–15, 2026: Dealer stated “safe to drive”; vehicle picked up. Dealer said VW would contact once they have a resolution for the CarNet. Jan 17, 2026: Same failures (display, backup camera, etc.) above reoccurred; documented by service advisor/manager. Jan 27, 2026: Notifications of open recalls: High‑voltage battery fire risk (NHTSA Recall IDs 26V028, 26V030). Jan 17 – Jan 30, 2026: Vehicle at dealer additional ~13 days; 5F modules replaced. CarNet issues & recalls still unresolved. OUE7 update still appears to be incomplete. Jan 30, 2026: Dealer stated “safe to drive” again; vehicle picked up. Today, the CarNet app / connected vehicle issues & open recall remain unresolved. Continues to show doors open, windows down, & incorrect charge, location, & mileage.

My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls, & speedometer failed) beginning in late November 2025. The following is a summary & an approximate timeline: Nov 4, 2025: “OUE7 – Software Update” email; dealer unable to complete (OTA update). Nov 7 & Nov 21, 2025: Weatherstrip repairs; maintenance inspections performed. Nov 30, 2025: Doors randomly unlocked; front, passenger door failed to latch; intermittent door popper issue. Door handles were previously replaced on Apr 2, 2025. Dec 14, 2025: Incorrect dynamic road signs/speed limits; vehicle mis‑positioned on maps; warnings: 1. “No data is available” 2. “Dynamic road sign display unavailable.” Dec 22, 2025: Major failures documented in photographs below: 1. Speedometer incorrect/no speed. 2. Brake/auto‑hold intermittent malfunction. 3. Multifunction display froze. 4. Defrost/climate controls unresponsive. 5. Backup camera failure. Dec 22, 2025 – Jan 15, 2026: Vehicle at dealer for ~24 days; dealer unable to replicate issues above. Dealer documented CarNet/connected vehicle issues. VW requested switching CarNet carriers (from Verizon to T‑Mobile), not possible for 2023 ID4. Jan 14–15, 2026: Dealer stated “safe to drive”; vehicle picked up. Dealer said VW would contact once they have a resolution for the CarNet. Jan 17, 2026: Same failures (display, backup camera, etc.) above reoccurred; documented by service advisor/manager. Jan 27, 2026: Notifications of open recalls: High‑voltage battery fire risk (NHTSA Recall IDs 26V028, 26V030). Jan 17 – Jan 30, 2026: Vehicle at dealer additional ~13 days; 5F modules replaced. CarNet issues & recalls still unresolved. OUE7 update still appears to be incomplete. Jan 30, 2026: Dealer stated “safe to drive” again; vehicle picked up. Today, the CarNet app / connected vehicle issues & open recall remain unresolved. Continues to show doors open, windows down, & incorrect charge, location, & mileage.

My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls, & speedometer failed) beginning in late November 2025. The following is a summary & an approximate timeline: Nov 4, 2025: “OUE7 – Software Update” email; dealer unable to complete (OTA update). Nov 7 & Nov 21, 2025: Weatherstrip repairs; maintenance inspections performed. Nov 30, 2025: Doors randomly unlocked; front, passenger door failed to latch; intermittent door popper issue. Door handles were previously replaced on Apr 2, 2025. Dec 14, 2025: Incorrect dynamic road signs/speed limits; vehicle mis‑positioned on maps; warnings: 1. “No data is available” 2. “Dynamic road sign display unavailable.” Dec 22, 2025: Major failures documented in photographs below: 1. Speedometer incorrect/no speed. 2. Brake/auto‑hold intermittent malfunction. 3. Multifunction display froze. 4. Defrost/climate controls unresponsive. 5. Backup camera failure. Dec 22, 2025 – Jan 15, 2026: Vehicle at dealer for ~24 days; dealer unable to replicate issues above. Dealer documented CarNet/connected vehicle issues. VW requested switching CarNet carriers (from Verizon to T‑Mobile), not possible for 2023 ID4. Jan 14–15, 2026: Dealer stated “safe to drive”; vehicle picked up. Dealer said VW would contact once they have a resolution for the CarNet. Jan 17, 2026: Same failures (display, backup camera, etc.) above reoccurred; documented by service advisor/manager. Jan 27, 2026: Notifications of open recalls: High‑voltage battery fire risk (NHTSA Recall IDs 26V028, 26V030). Jan 17 – Jan 30, 2026: Vehicle at dealer additional ~13 days; 5F modules replaced. CarNet issues & recalls still unresolved. OUE7 update still appears to be incomplete. Jan 30, 2026: Dealer stated “safe to drive” again; vehicle picked up. Today, the CarNet app / connected vehicle issues & open recall remain unresolved. Continues to show doors open, windows down, & incorrect charge, location, & mileage.

Date/Time of Incident: 1/29/36 at approximately 5:44 PM Location: Small school parking lot Vehicle: 2023 Volkswagen ID.4 On 1/29/36 at approximately 5:44 PM, I was pulling out of a parking space at low speed in a small school parking lot in my 2023 Volkswagen ID.4. As I began to move, the vehicle suddenly accelerated on its own, the steering would not turn left, and the car did not respond to braking, moving at an abnormal rate of speed over a very short distance. Prior to this, there had been no warning messages or alerts, except a routine notification to service the car in 1,000 miles. The collision involved three vehicles: my VW, the main car I hit, and a rental car. My car spun and veered sideways, the parked SUV on the right was pushed sideways, forming a rough “H” pattern, and the rental car went up onto a rail ramp where children walk. My grandson observed the car’s tires spinning at impact, and he hit the seat behind me. Without the parked cars, the vehicle would have continued directly toward the school building, creating a very serious risk of fatal injuries to parents, staff, and children. Injuries: Myself — pain and emotional trauma; grandson — soft cast on foot/leg, crutches, pain; his mother — pain. The vehicle is awaiting Volkswagen guidance for inspection. Likely involved systems include Speed Control, Fuel/Propulsion System, and Electrical, but the exact cause is UNKNOWN. The incident has been reported to State Farm (claim #0596B819B), Volkswagen (Case #07294060), and police.

Date/Time of Incident: 1/29/36 at approximately 5:44 PM Location: Small school parking lot Vehicle: 2023 Volkswagen ID.4 On 1/29/36 at approximately 5:44 PM, I was pulling out of a parking space at low speed in a small school parking lot in my 2023 Volkswagen ID.4. As I began to move, the vehicle suddenly accelerated on its own, the steering would not turn left, and the car did not respond to braking, moving at an abnormal rate of speed over a very short distance. Prior to this, there had been no warning messages or alerts, except a routine notification to service the car in 1,000 miles. The collision involved three vehicles: my VW, the main car I hit, and a rental car. My car spun and veered sideways, the parked SUV on the right was pushed sideways, forming a rough “H” pattern, and the rental car went up onto a rail ramp where children walk. My grandson observed the car’s tires spinning at impact, and he hit the seat behind me. Without the parked cars, the vehicle would have continued directly toward the school building, creating a very serious risk of fatal injuries to parents, staff, and children. Injuries: Myself — pain and emotional trauma; grandson — soft cast on foot/leg, crutches, pain; his mother — pain. The vehicle is awaiting Volkswagen guidance for inspection. Likely involved systems include Speed Control, Fuel/Propulsion System, and Electrical, but the exact cause is UNKNOWN. The incident has been reported to State Farm (claim #0596B819B), Volkswagen (Case #07294060), and police.

Date/Time of Incident: 1/29/36 at approximately 5:44 PM Location: Small school parking lot Vehicle: 2023 Volkswagen ID.4 On 1/29/36 at approximately 5:44 PM, I was pulling out of a parking space at low speed in a small school parking lot in my 2023 Volkswagen ID.4. As I began to move, the vehicle suddenly accelerated on its own, the steering would not turn left, and the car did not respond to braking, moving at an abnormal rate of speed over a very short distance. Prior to this, there had been no warning messages or alerts, except a routine notification to service the car in 1,000 miles. The collision involved three vehicles: my VW, the main car I hit, and a rental car. My car spun and veered sideways, the parked SUV on the right was pushed sideways, forming a rough “H” pattern, and the rental car went up onto a rail ramp where children walk. My grandson observed the car’s tires spinning at impact, and he hit the seat behind me. Without the parked cars, the vehicle would have continued directly toward the school building, creating a very serious risk of fatal injuries to parents, staff, and children. Injuries: Myself — pain and emotional trauma; grandson — soft cast on foot/leg, crutches, pain; his mother — pain. The vehicle is awaiting Volkswagen guidance for inspection. Likely involved systems include Speed Control, Fuel/Propulsion System, and Electrical, but the exact cause is UNKNOWN. The incident has been reported to State Farm (claim #0596B819B), Volkswagen (Case #07294060), and police.

Vehicle has widespread software/electronic failures affecting driving and safety systems. Failures cause erratic, loss of information while driving, unintended systems activation, and loss of emergency services. While operating the vehicle during routine driving, multiple safety-related electronic systems malfunction. The instrument panel and center display intermittently go completely blank while driving, removing speed and warning information. The vehicle has shifted into Park on its own while stopped at traffic lights (with the driver seated and seat belt fastened). Cruise control activates without driver input. Voice control activates repeatedly without pressing the steering-wheel button. Intermittent, but significant loss of propulsion power has occurred while driving. The backup camera intermittently remains on while driving forward and backup sensors intermittently fail. GPS location is severely inaccurate, the dynamic road sign display does not function, and the Emergency Call (SOS) system does not function. Car will not connect to the app, leaving many functions unavailable, including the ability to condition the battery before driving in cold conditions. Many of these issues have occurred multiple times over the course of the vehicle's history, but Volkswagen was able to fix many of these issues for a time. The date I have input below represents the approximate time the issues started to reoccur. I have made multiple attempts to resolve these issues with both the dealership and directly with Volkswagen.

The navigation and GPS shows the car is hundreds of miles from where it actually is. In the event of an accident, the automatic emergency call will not show the proper location of the vehicle making any first responder assistance impossible. This is not a new problem for VW as several models including the ID.4 have had this problem as documented on several on-line owner groups. eg. https://www.vwidtalk.com/threads/navigation-and-sign-errors.13194/ The problem, as verified by my local VW dealer on Dec 30 2025, is the 5F module which controls the navigation and other functions that appear on the main screen (eg backup camera). This problem first happened in early December 2025. The navigation screen shows the car miles from where it actually is. The vehicle info screen will not display speed limit signs, or any gps related items (accidents, charging stations, etc). The car has been to the dealer twice to fix this problem. First time for 3 days and it is still there the second time, 4 days and counting. They seem to be either unable or unwilling to fix this problem.

The mobile app will not connect, preventing charging monitoring or battery pre-conditioning in cold weather. Charging frequently fails to initiate or stops prematurely. Level 2 (slow) charging often stops after only 5–10% of charge is added but is unpredictable. Even when charging on a level 3 charger, the vehicle often charges to random levels below 80% (the level to which the vehicle is supposed to charge). DC fast charging is slow and often struggles to reach 40%-50% within a reasonable time. Charging equipment often reports significantly more energy delivered than vehicle displays. This has occurred at multiple charging locations (and multiple chargers). The vehicle’s range has been severely reduced. The vehicle’s range is dramatically less than it used to be. The battery is often drained and needs to be recharged in less than 100 miles. The vehicle often loses power. This is inconsistent, but when it happens, I am only able to get the vehicle moving at a very slow pace, which was not the case previously. I have contacted the selling dealer multiple times and Volkswagen directly. Charging-related issues have continued to worsen.

The mobile app will not connect, preventing charging monitoring or battery pre-conditioning in cold weather. Charging frequently fails to initiate or stops prematurely. Level 2 (slow) charging often stops after only 5–10% of charge is added but is unpredictable. Even when charging on a level 3 charger, the vehicle often charges to random levels below 80% (the level to which the vehicle is supposed to charge). DC fast charging is slow and often struggles to reach 40%-50% within a reasonable time. Charging equipment often reports significantly more energy delivered than vehicle displays. This has occurred at multiple charging locations (and multiple chargers). The vehicle’s range has been severely reduced. The vehicle’s range is dramatically less than it used to be. The battery is often drained and needs to be recharged in less than 100 miles. The vehicle often loses power. This is inconsistent, but when it happens, I am only able to get the vehicle moving at a very slow pace, which was not the case previously. I have contacted the selling dealer multiple times and Volkswagen directly. Charging-related issues have continued to worsen.

Vehicle has widespread software/electronic failures affecting driving and safety systems. Failures cause erratic, loss of information while driving, unintended systems activation, and loss of emergency services. While operating the vehicle during routine driving, multiple safety-related electronic systems malfunction. The instrument panel and center display intermittently go completely blank while driving, removing speed and warning information. The vehicle has shifted into Park on its own while stopped at traffic lights (with the driver seated and seat belt fastened). Cruise control activates without driver input. Voice control activates repeatedly without pressing the steering-wheel button. Intermittent, but significant loss of propulsion power has occurred while driving. The backup camera intermittently remains on while driving forward and backup sensors intermittently fail. GPS location is severely inaccurate, the dynamic road sign display does not function, and the Emergency Call (SOS) system does not function. Car will not connect to the app, leaving many functions unavailable, including the ability to condition the battery before driving in cold conditions. Many of these issues have occurred multiple times over the course of the vehicle's history, but Volkswagen was able to fix many of these issues for a time. The date I have input below represents the approximate time the issues started to reoccur. I have made multiple attempts to resolve these issues with both the dealership and directly with Volkswagen.

My 2023 VW ID.4 AWD Pro S is subject to Recall 93EA (NHTSA 26V030) for battery fire risk. I must: park outside only (no garage), avoid all DC fast charging, and limit charge to 80%. These restrictions substantially impair use: Cannot park in my garage due to fire risk. Cannot travel beyond ~100 miles (no DC fast charging for longer trips). Reduced range from 80% charge limit. On 1/29/26, I contacted VW Customer CARE requesting repair timeline and accommodations since my lease ends 5/26/26. VW responded: "No fixed timeline for parts availability or repair" "No special lease-end accommodations" "Not processing buybacks at this time" I am paying $750.77/month for a vehicle I cannot fully use, with no repair timeline. My confidence in timely repair is further diminished because this vehicle also has an unfulfilled door handle recall (VW 57J9 / NHTSA 24V651, dated 9/4/24)—over 16 months without resolution. If VW cannot source door handles in 16 months, battery modules will not be available before my lease ends. Filing to document: Substantial impairment from recall restrictions. VW's inability to provide repair timeline. VW's refusal to accommodate affected customers. Pattern of unfulfilled recalls (door handle 16+ months). Request NHTSA monitor VW's recall remedy timeline and ensure affected owners receive timely repairs or appropriate alternatives.

The high-voltage battery in my two leased Volkswagen ID.4 vehicles are subject to NHTSA recall 26V030 (VW campaign 93EA, Jan 2026) for potential overheating and fire risk due to missing Self-Discharge Detection (SDD) software updates. This can cause thermal propagation even when parked. No failure or fire has happened in my vehicles yet; the battery remains available for inspection. However we do have warning lights, messages, range loss, and other electrical symptoms that have appeared before the recall notice. The defect creates a serious safety risk for my family. Both vehicles normally charge indoors in the garage directly under my toddler's bedroom. A fire during charging could endanger my young child and home. Recall guidance requires parking outdoors, no indoor/overnight charging, 80% max charge, and no Level 3 (DC fast) chargers until fixed (remedy starts ~March 2026). These restrictions make safe, practical use impossible: outdoor charging in Philly winter is impractical and risky (damage/theft), and no fast charging limits daily family mobility severely. The issue hasn't been reproduced or inspected by a dealer in my case—it's precautionary based on other vehicles' incidents. No manufacturer, police, or insurance inspection has occurred for my cars. VW denied buyback or relief, saying it's covered under warranty. Combined with prior recalls (door handles, software glitches needing repeated visits), this substantially impairs safe use. The fire risk forces unsustainable charging changes with young kids at home.

The high-voltage battery in my two leased Volkswagen ID.4 vehicles are subject to NHTSA recall 26V030 (VW campaign 93EA, Jan 2026) for potential overheating and fire risk due to missing Self-Discharge Detection (SDD) software updates. This can cause thermal propagation even when parked. No failure or fire has happened in my vehicles yet; the battery remains available for inspection. However we do have warning lights, messages, range loss, and other electrical symptoms that have appeared before the recall notice. The defect creates a serious safety risk for my family. Both vehicles normally charge indoors in the garage directly under my toddler's bedroom. A fire during charging could endanger my young child and home. Recall guidance requires parking outdoors, no indoor/overnight charging, 80% max charge, and no Level 3 (DC fast) chargers until fixed (remedy starts ~March 2026). These restrictions make safe, practical use impossible: outdoor charging in Philly winter is impractical and risky (damage/theft), and no fast charging limits daily family mobility severely. The issue hasn't been reproduced or inspected by a dealer in my case—it's precautionary based on other vehicles' incidents. No manufacturer, police, or insurance inspection has occurred for my cars. VW denied buyback or relief, saying it's covered under warranty. Combined with prior recalls (door handles, software glitches needing repeated visits), this substantially impairs safe use. The fire risk forces unsustainable charging changes with young kids at home.

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 26V030000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.