2012 VOLKSWAGEN EOS
4 recalls, 114 complaints - 1,296 TSBs
18V329000 May 16, 2018
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma... Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
18V148000 Mar 6, 2018
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This r... Read more
16V078000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are av... Read more
15V483000 Aug 4, 2015
AIR BAGS:FRONTAL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou... Read more
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs wil... Read more
Complaint Statistics
114 total complaints
1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 62 |
| ENGINE | 14 |
| ELECTRICAL SYSTEM | 7 |
| UNKNOWN OR OTHER | 6 |
| POWER TRAIN | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| STEERING | 4 |
| EXTERIOR LIGHTING | 3 |
| VISIBILITY/WIPER | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
ELECTRICAL SYSTEM
Mar 20, 2026
Incident date: Mar 14, 2026
The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, i... Read more
VISIBILITY/WIPER
Mar 20, 2026
Incident date: Mar 14, 2026
The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, i... Read more
EXTERIOR LIGHTING
Mar 20, 2026
Incident date: Mar 14, 2026
The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, i... Read more
ENGINE
Mar 2, 2025
Incident date: Feb 21, 2025
Driving on the highway and the vehicle began making a strange noise. Went immediately to a dealership and they identified a bearing had come loose in the engine and the engine has to be completed replaced. Cost of almost $11k and the engine is on back order with no definite availability date. Veh... Read more
ELECTRICAL SYSTEM
Mar 2, 2025
Incident date: Feb 21, 2025
I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack ... Read more
EXTERIOR LIGHTING
Mar 2, 2025
Incident date: Feb 21, 2025
I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack ... Read more
UNKNOWN OR OTHER
Feb 1, 2025
Incident date: Jan 30, 2025
There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though ... Read more
UNKNOWN OR OTHER
Jan 15, 2025
Incident date: Jan 14, 2025
It's been a year that this situation is still under a recall and there is no remedy. Keep receiving constant notices and every time I call its something new and yet they still don't have a remedy. I was told last year not to have anyone sit in my passenger seat until a remedy is found. I feel unsafe... Read more
SERVICE BRAKES
May 29, 2024
Incident date: May 28, 2024
Breaks are not working properly, once the car sits for a few hours, then once I start it and put it into gear (reverse/drive) as I press the breaks(new break pads) the car continues to roll. This could be the abs module or the calipers but these should be good for the life of the vehicle. No deale... Read more
SUSPENSION
Sep 6, 2022
Incident date: Sep 3, 2022
The vehicle has 37444 miles on it and the front driver side coil spring was laying broken off partially by the front wheel well when I went to move vehicles around (The vehicle was sitting, not driving when the coil broke, which really is curious). I reported the issue to VW customer care tonight (9... Read more
STRUCTURE:BODY
Feb 2, 2022
Incident date: Feb 1, 2022
While my wife was exiting off of I-75 approaching the traffic light to turn left, the sun roof exploded into pieces. Large and small pieces of glass were scattered throughout the car. The approximate speed was 40 MPH. Luckily she was not hurt or got any glass in her eyes. My name is [XXX] (Hus... Read more
ENGINE
Jan 15, 2022
Incident date: Jan 14, 2022
The motor abruptly shut off while driving. Within 20 seconds the inside of the car filled with smoke and shortly thereafter there were visible flames seen through the front grill. Fire spread and fully engulfed the car. Flames extended 20 feet. Fire dept and police responded. The vehicle was a tota... Read more
Fire
EXTERIOR LIGHTING
Aug 19, 2021
Incident date: Aug 1, 2021
00927 - Terminal 30 (Right) 011 - Open Circuit 01516 - Terminal 30; Left 011 - Open Circuit - Intermittent I believe this is a major fire hazard and also will leave you stranded. Based on the codes and physical condition of the issue apparently m... Read more
ENGINE
Aug 19, 2021
Incident date: Aug 1, 2021
00927 - Terminal 30 (Right) 011 - Open Circuit 01516 - Terminal 30; Left 011 - Open Circuit - Intermittent I believe this is a major fire hazard and also will leave you stranded. Based on the codes and physical condition of the issue apparently m... Read more
ELECTRICAL SYSTEM
Aug 19, 2021
Incident date: Aug 1, 2021
00927 - Terminal 30 (Right) 011 - Open Circuit 01516 - Terminal 30; Left 011 - Open Circuit - Intermittent I believe this is a major fire hazard and also will leave you stranded. Based on the codes and physical condition of the issue apparently m... Read more
SUSPENSION
May 17, 2021
Incident date: May 15, 2021
Broken front coil spring. It is available for inspection Broken spring can dislodge potentially causing a tire rupture and steering issue Also occurred on my other previously owned 2012 VW Eos where both front coil springs broke within 6 mo. of each other. That vehicle had around 60K miles. No No
STEERING
Mar 22, 2021
Incident date: Feb 16, 2021
VW RECALL69L2 AIRBAG -CLOCK SPRING FAILURE NHRSA CAMPAIN #15V483000
AIR BAGS
Mar 22, 2021
Incident date: Feb 16, 2021
VW RECALL69L2 AIRBAG -CLOCK SPRING FAILURE NHRSA CAMPAIN #15V483000
ENGINE
Nov 13, 2019
Incident date: May 23, 2019
TIMING BELT ADJUSTER FAILED, LOST OIL PRESSURE AND AND DAMAGED VALVES. THE ENGINE NEEDS TO BE REPLACED. 69664 MILES.
ELECTRICAL SYSTEM
Oct 31, 2019
Incident date: Jul 1, 2016
I BOUGHT THE VEHICLE ON 02/15/2013 IT ONLY HAVE 10,000 MILES ON IT. THEN AS SOON AS IT HIT 68,500 MILES AND WENT OUT OF WARRANTY. I HAD JUST HAD IT SERVICED FOR THE LAST TIME UNDER WARRANTY ON 6/21/2019 AT 67,996 MILES. THE TIMING CHAIN SNAPPED AND BENT ALL THE VALVES. I HAD TO REBUILD THE ENGINE. ... Read more
ENGINE
Oct 31, 2019
Incident date: Jul 1, 2016
I BOUGHT THE VEHICLE ON 02/15/2013 IT ONLY HAVE 10,000 MILES ON IT. THEN AS SOON AS IT HIT 68,500 MILES AND WENT OUT OF WARRANTY. I HAD JUST HAD IT SERVICED FOR THE LAST TIME UNDER WARRANTY ON 6/21/2019 AT 67,996 MILES. THE TIMING CHAIN SNAPPED AND BENT ALL THE VALVES. I HAD TO REBUILD THE ENGINE. ... Read more
UNKNOWN OR OTHER
Oct 31, 2019
Incident date: Jul 1, 2016
I BOUGHT THE VEHICLE ON 02/15/2013 IT ONLY HAVE 10,000 MILES ON IT. THEN AS SOON AS IT HIT 68,500 MILES AND WENT OUT OF WARRANTY. I HAD JUST HAD IT SERVICED FOR THE LAST TIME UNDER WARRANTY ON 6/21/2019 AT 67,996 MILES. THE TIMING CHAIN SNAPPED AND BENT ALL THE VALVES. I HAD TO REBUILD THE ENGINE. ... Read more
FUEL/PROPULSION SYSTEM
Oct 30, 2019
Incident date: Oct 13, 2019
WHILE DRIVING A 2012 VW EOS, THE ENGINE STUMBLED AND UNLOADED TONS OF SMOKE OUT OF THE REAR OF THE CAR. THIS INCIDENT OCCURRED WHILE DRIVING THE CAR AT A HIGH RATE OF SPEED AND CAUSED A DANGEROUS SITUATION. THE DEALERSHIP REPLACED THE DEFECTIVE FUEL INJECTOR, WHICH HAPPENS TO BE UNDER WARRANTY F... Read more
AIR BAGS
Oct 30, 2019
Incident date: Oct 13, 2019
WHILE DRIVING A 2012 VW EOS, THE ENGINE STUMBLED AND UNLOADED TONS OF SMOKE OUT OF THE REAR OF THE CAR. THIS INCIDENT OCCURRED WHILE DRIVING THE CAR AT A HIGH RATE OF SPEED AND CAUSED A DANGEROUS SITUATION. THE DEALERSHIP REPLACED THE DEFECTIVE FUEL INJECTOR, WHICH HAPPENS TO BE UNDER WARRANTY F... Read more
AIR BAGS
Jan 16, 2019
Incident date: Jan 15, 2019
TAKATA RECALL. RECALLED OCTOBER 2018 FOR REPLACING THE AIRBAG UNIT, RECALL COMPLETED. IN NOV. DEC. 2018 RECEIVED PHONE CALLS TELLING US THE WRONG PART HAD BEEN FITTED AND WE SHOULD RETURN TO THE DEALER JOSEPH VW 3813 MONTGOMERY ROAD, CINCINNATI OHIO 45212. RETURNED CAR TO DEALER WHO AFTER 2 1/2 HOUR... Read more
AIR BAGS
Jan 3, 2019
Incident date: Aug 17, 2018
TAKATA RECALL - WE WENT TO VW DEALER OF VAN NUYS ON AUG 17, 2018 AND THEY STATED THAT PART HAVE BEEN SPECIAL ORDER. I HAVE FOLLOWED UP WITH PHONE CALLS TO DEALER ON DEC 26, 2018 AND THEY STATED TO CALL BACK IN 2 WEEK, SO WE FOLLOWED UP ON 1/3/19 AND STILL ON NATIONAL BACK ORDER WITH NO ESTIMATE DATE... Read more
ELECTRICAL SYSTEM
Nov 24, 2018
Incident date: Dec 29, 2017
AS I WAS BACKING OUT OF A PARKING SPOT ON 12/29/17, NOT QUITE 3 MONTHS AFTER I BOUGHT THE CAR, THE CLOCK SPRING FAILED, WHICH MEANT NO AIRBAGS. SINCE I KNEW THIS WAS PREVIOUSLY AN ISSUE, I CONTACTED VW DIRECTLY SINCE THE RECALL WAS NOT COMING UP AT THE DEALERSHIP. THEY TOLD ME THAT THE PART HAD BEEN... Read more
AIR BAGS
Nov 24, 2018
Incident date: Dec 29, 2017
AS I WAS BACKING OUT OF A PARKING SPOT ON 12/29/17, NOT QUITE 3 MONTHS AFTER I BOUGHT THE CAR, THE CLOCK SPRING FAILED, WHICH MEANT NO AIRBAGS. SINCE I KNEW THIS WAS PREVIOUSLY AN ISSUE, I CONTACTED VW DIRECTLY SINCE THE RECALL WAS NOT COMING UP AT THE DEALERSHIP. THEY TOLD ME THAT THE PART HAD BEEN... Read more
AIR BAGS
Oct 25, 2018
Incident date: Oct 25, 2018
2012 VOLKSWAGEN EOS KOMFORT. CONSUMER WRITES IN REGARD TO VEHICLE AIRBAG SAFETY RECALL. *AS THE CONSUMER STATED SINCE THE AIRBAG RECALL WAS COMPLETED, THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. *JS
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sep 27, 2018
Incident date: Sep 27, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE SUN ROOF SPONTANEOUSLY SHATTERED WITHOUT WARNING. THE CONTACT RECEIVED MINOR CUTS AND GLASS WAS EMBEDDED INTO HER SKIN DUE TO THE FAILURE, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE ... Read more
1 injured
FUEL/PROPULSION SYSTEM
Sep 21, 2018
Incident date: Sep 21, 2018
VEHICLE CONTINUES TO STALL WHILE AT LOW IDLE OR STOPPED. SEVERAL ATTEMPTS OF FIXING THIS ISSUE AT THE DEALERSHIP HAS FAILED TO IDENTIFY AND CORRECT THE ISSUE. THE DEALERSHIP FIRST REPLACED THE SPARK PLUGS AND COIL PACKS, TWO MOTHS LATER WHEN THE SAME ISSUE OCCURRED THEY REPLACED THE HIGH PRESSURE ... Read more
ENGINE
Sep 8, 2018
Incident date: Sep 4, 2018
MY 2012 VW EOS SHUT OFF WHILE DRIVING ON THE HIGHWAY. THE CAR NEEDED TO BE TOWED TO THE REPAIR SHOP. THE TIMING CHANGE COMPLETELY MALFUCTION BY MECHANICAL FAILURE. THE CAR HAS HAD ALL SERVICES, GREAT CONDITION AND ONLY 55,000 MILES. COST TO REPAIR THE CAR IS OVER $3,000.
AIR BAGS
Aug 31, 2018
Incident date: Aug 1, 2018
TAKATA RECALL I HAVE CONTACTED TOM BUSH VOLKSWAGEN IN JACKSONVILLE FL TWICE REGARDING THE REPAIR FOR THE RECALL ON MY VEHICLE. I WAS TOLD PARTS WOULD BE AVAILABLE AFTER AUGUST 5 2018. TO DATE, I STILL AM UNABLE TO HAVE THIS RECALL REPAIR COMPLETED AS I AM TOLD PARTS ARE NOT AVAILABLE.
AIR BAGS
Aug 22, 2018
Incident date: Jul 2, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBARN VOLKSWAGEN... Read more
AIR BAGS
Aug 16, 2018
Incident date: Jul 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECA... Read more
UNKNOWN OR OTHER
Jul 18, 2018
Incident date: Jul 18, 2018
KEY IS BINDING IN THE IGNITION CYLINDER AND WON'T COME OUT.
AIR BAGS
Jul 18, 2018
Incident date: Jul 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (NAPLETON'S VOLKSWAGEN OF SANFORD, 4175 S ORLANDO DRIVE, SANFORD, FL 32773, 1-855-517-8... Read more
AIR BAGS
Jul 17, 2018
Incident date: Jul 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (SHEARER VOLKSWAGEN OF SOUTH BURLINGTON, 1030 SHELBURNE RD, SOUTH BURLINGTON, VT 05403,... Read more
FUEL SYSTEM, GASOLINE
Jul 9, 2018
Incident date: Jun 2, 2018
THE 'ENGINE' LIGHT COMES ON. CODE P025C COMES UP. INDICATING FUEL PUMP MODULE CONTROL CIRCUIT LOW " VEHICLE IS RUNNING WELL . MECHANIC 'SAYS' THE FUEL SENSOR AT THE GAS CAP MAY BE MALFUNCTIONING. IS THE GAS CAP SENSOR PART OF THE FUEL PUMP? CAN THE GAS CAP SENSOR BE REPLACED WITHOUT REPLACING THE... Read more
POWER TRAIN
Jun 11, 2018
Incident date: Jun 2, 2018
DRIVING ON THE HIGHWAY AT 50+ AND THE TRANSMISSION QUIT( LIKE WE WERE IN NEUTRAL ). HAD TO MANEUVER ACROSS TRAFFIC TO THE SHOULDER. RESTARTED AND VEHICLE DROVE FINE TIL NEXT DAY AND IT HAPPENED AGAIN.CODE WAS CHECKED AND IT SAID NO COMMUNICATION WITH TRANSMISSION MODULE I'M THE SECOND OWNER AND THE ... Read more
UNKNOWN OR OTHER
Mar 10, 2018
Incident date: Mar 6, 2018
I TOOK MY 2012 VW EOS TO THEM FOR A CLOCK SPRING FAILURE WHICH IS UNDER A RECALL. THEY TOLD ME THAT IT DID NOT FALL UNDER THE RECALL BECAUSE THEY PUT A DUST COVER OVER THE CLOCK SPRING IN 2015. I TOLD THE THAT THERE IS NO WAY THE MECHANIC WHO DID THE WORK COULD GUARANTEE THAT NO DEBRIS GOT INTO THE ... Read more
AIR BAGS
Mar 10, 2018
Incident date: Mar 6, 2018
I TOOK MY 2012 VW EOS TO THEM FOR A CLOCK SPRING FAILURE WHICH IS UNDER A RECALL. THEY TOLD ME THAT IT DID NOT FALL UNDER THE RECALL BECAUSE THEY PUT A DUST COVER OVER THE CLOCK SPRING IN 2015. I TOLD THE THAT THERE IS NO WAY THE MECHANIC WHO DID THE WORK COULD GUARANTEE THAT NO DEBRIS GOT INTO THE ... Read more
ELECTRICAL SYSTEM
Mar 10, 2018
Incident date: Mar 6, 2018
I TOOK MY 2012 VW EOS TO THEM FOR A CLOCK SPRING FAILURE WHICH IS UNDER A RECALL. THEY TOLD ME THAT IT DID NOT FALL UNDER THE RECALL BECAUSE THEY PUT A DUST COVER OVER THE CLOCK SPRING IN 2015. I TOLD THE THAT THERE IS NO WAY THE MECHANIC WHO DID THE WORK COULD GUARANTEE THAT NO DEBRIS GOT INTO THE ... Read more
STEERING
Mar 7, 2018
Incident date: Nov 8, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. IN ADDITION, THE HORN FAILED TO SOUND. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SUNNYVALE... Read more
AIR BAGS
Mar 7, 2018
Incident date: Nov 8, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. IN ADDITION, THE HORN FAILED TO SOUND. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SUNNYVALE... Read more
STEERING
Feb 24, 2018
Incident date: Feb 14, 2018
THE VW SAFETY RECALL 15V483 - SAFETY RECALL 69L2 ON THE CLOCK SPRING- VW DID THEIR "FIX" WHEN I TOOK IT IN 2016, HOWEVER THE STEERING WHEEL CLOCK SPRING WENT BAD (LOSS OF STEERING CONTROL WHEN BACKING UP- ALSO CONTROLS STEERING WHEEL CONTROLS SUCH AS CRUISE CONTROL) STILL- WHEN I CONTACTED VW SERVI... Read more
ELECTRICAL SYSTEM
Feb 24, 2018
Incident date: Feb 14, 2018
THE VW SAFETY RECALL 15V483 - SAFETY RECALL 69L2 ON THE CLOCK SPRING- VW DID THEIR "FIX" WHEN I TOOK IT IN 2016, HOWEVER THE STEERING WHEEL CLOCK SPRING WENT BAD (LOSS OF STEERING CONTROL WHEN BACKING UP- ALSO CONTROLS STEERING WHEEL CONTROLS SUCH AS CRUISE CONTROL) STILL- WHEN I CONTACTED VW SERVI... Read more
AIR BAGS
Feb 24, 2018
Incident date: Feb 14, 2018
THE VW SAFETY RECALL 15V483 - SAFETY RECALL 69L2 ON THE CLOCK SPRING- VW DID THEIR "FIX" WHEN I TOOK IT IN 2016, HOWEVER THE STEERING WHEEL CLOCK SPRING WENT BAD (LOSS OF STEERING CONTROL WHEN BACKING UP- ALSO CONTROLS STEERING WHEEL CONTROLS SUCH AS CRUISE CONTROL) STILL- WHEN I CONTACTED VW SERVI... Read more
ENGINE
Oct 8, 2017
Incident date: Sep 11, 2017
I HAVE A 2012 VW EOS WITH 75,000 MILES, MAINTAINED REGULARLY. LAST MONTH THE TIMING CHAIN TENSIONER FAILED AND FELL INTO THE ENGINE WHILE IT WAS MOVING, DESTROYING THE REMAINDER OF THE ENGINE (LOST COMPRESSION ON 3 OF 4 CYLINDERS, ENGINE REPLACEMENT WAS $6,980 WITH MY PRIVATE MECHANIC-NO USED ENGINE... Read more
ENGINE
Sep 25, 2017
Incident date: Sep 11, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S HUSBAND COASTED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONE... Read more
Showing 50 of 114 complaints.
NHTSA Safety Ratings, 2012 VOLKSWAGEN EOS
2012 Volkswagen EOS C FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2012 VOLKSWAGEN EOS
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (S6) (Front-Wheel Drive) | 22.0 | 30.0 | 25.0 | Premium | $3,100 |
CO2 Emissions: -1.0 g/mile (Subcompact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2012 VOLKSWAGEN EOS
1,296 manufacturer communications from 725 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 148 |
| 110000 ELECTRICAL SYSTEM | 118 |
| 350000 EQUIPMENT | 116 |
| 060000 ENGINE AND ENGINE COOLING | 91 |
| 060000 ENGINE (PWS) | 68 |
| 100000 POWER TRAIN | 64 |
| 140000 AIR BAGS | 63 |
| 070000 FUEL SYSTEM, GASOLINE | 37 |
V171905201285571
Apr 10, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V171901201285570
Feb 22, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
V171901201285569
Jan 25, 2024
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285569
Jan 25, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V691901201047916
Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568
Nov 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V171901201285568
Nov 22, 2023
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
V871810204370421
Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
Oct 30, 2023
060000 ENGINE (PWS)
VW Engine oil quality standards
V171905201285566
Sep 28, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V271901201189425
Sep 7, 2023
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
V171901201285565
Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
TT 001601_6
Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V271503201607612
Jul 13, 2023
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
V171901201285564
Jul 10, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
V271901201189424
Jun 28, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Jun 28, 2023
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Jun 27, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
V371802203397511
Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171806201781318
Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
V171806201781318
Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
V171901201285563
Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
V3416022034406_6
Jun 15, 2023
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
V3416022034406_6
Jun 15, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
V0116132033805_8
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
V001713203384619
Jun 15, 2023
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
V011615201481517
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
V011615201481517
Jun 15, 2023
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
V171901201285562
May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
May 22, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
VWP-18-11
Apr 27, 2023
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V171901201285559
Mar 21, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
V271902203397810
Mar 16, 2023
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
TRMDMV_MA_VW
Mar 13, 2023
140000 AIR BAGS
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
TRMDMV_NM_VW
Mar 13, 2023
140000 AIR BAGS
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
V4016012043146_2
Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
TRMDMV_CO_VW
Feb 13, 2023
140000 AIR BAGS
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
V171901201285558
Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V691901201047915
Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915
Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Jan 12, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Dec 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
V171901201285556
Dec 12, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V271901201189422
Dec 6, 2022
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417
Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V871810204370417
Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
V171901201285555
Nov 1, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285554
Oct 18, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
TRMDMV_NY_VW
Oct 17, 2022
140000 AIR BAGS
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022.
TRMDPS_SC_VW
Sep 19, 2022
140000 AIR BAGS
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
V241801204513812
Sep 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
V0017062033708_8
Sep 6, 2022
160000 STRUCTURE
update to required vehicle wash shampoo.
V171901201285553
Aug 30, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V241801204513811
Aug 25, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
V3416022034406_5
Aug 25, 2022
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
CT_batt_charger
Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
V171901201285551
Aug 3, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171901201285551
Aug 3, 2022
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
TRMDMV_PR_VW
Jul 25, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on
TRMDMV_PR_VW
Jul 25, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on Ju
TRMDMV_VA_VW
Jul 21, 2022
140000 AIR BAGS
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022
V171806201781317
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
V171901201285550
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TRMDMV_GA_VW
Jun 23, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June
TT 20 09 01_5
Jun 23, 2022
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
TT 20 09 01_5
Jun 23, 2022
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
TT 20 09 01_5
Jun 23, 2022
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Jun 22, 2022
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V011812201460318
Jun 22, 2022
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
SM 48-2022
Jun 15, 2022
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V0116132033805_6
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
V011615201481514
Jun 15, 2022
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
V171901201285548
Jun 15, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
V171901201285548
Jun 15, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
V001713203384615
Jun 14, 2022
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
V3718022033975_8
Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
V8720022061094_7
Jun 8, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V271901201189420
Jun 8, 2022
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V271901201189420
Jun 8, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_5
Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
V171901201285547
Jun 6, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
V171901201285547
Jun 6, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
TT 13 20 01_2
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
TT 13 20 01_2
May 26, 2022
060000 ENGINE (PWS)
Engine oil pressure priming.
V871812200556627
May 18, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
May 16, 2022
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
May 12, 2022
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
TRMDMV_CA_VW
May 4, 2022
140000 AIR BAGS
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.
V171901201285546
Apr 26, 2022
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
VWP-22-03
Apr 25, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-22-03
Circular24EFREV1
Apr 8, 2022
060000 ENGINE AND ENGINE COOLING
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emiss
V941901201152118
Apr 7, 2022
120000 EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
TRMALEA_AL_VW
Mar 23, 2022
140000 AIR BAGS
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.
V171901201285545
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
Showing 100 of 1,296 bulletins.
VOLKSWAGEN EOS - All Years Overview
Complete safety history for the VOLKSWAGEN EOS across all model years (2009, 2016).
21
Total Recalls
550
Total Complaints
0
Investigations
22
Reported Crashes
5
Reported Fires
0
Reported Deaths