2009 VOLKSWAGEN BEETLE Recalls, Complaints & Safety

Heated seat is so hot it burned holes in the seat and my pants.

Headlamps do not stay illuminated regardless of speed. This issue occurs each time the car is used. This is a hazard when driving in low light conditions as others cannot see the vehicle and lack of lighting impairs ones ability to see the road. This issue has not been investigated by a service center. There are no warning indicators that the lights are not functioning. The issue was present when the used vehicle was purchased in 2020.

The airbag warning light is constantly lit up on the dashboard. It has been determined that it is a malfunction of the airbag control module and can’t be reset. There has been a recall on previous models of the car, and it should be extended to this model’s year. It poses a risk to safety as if there were to be an issue with the airbags where the light would warn me, I wouldn’t know because the light is already on and it would be impossible to determine if there was a problem. If there is an airbag issue, in case of an accident it would be a huge safety risk. Since this part has already been recalled previously, there is no reason the recall shouldn’t be extended.

headlamp connecters fail to connect at this time passenger side headlamp is not working, headlamp assy, fall out of their buckets in fenders.

AT ~50K MILES THE FRONT DRIVER'S SIDE WINDOW REGULATOR STOPPED WORKING. DETERMINED IT WAS THE CABLE STARTING TO SHED STRANDS THAT WOULD BIND THE MOTOR. REPLACED CABLES AND TRIMMED OUT REGULATOR WHICH TOOK ME A WEEKEND TO COMPLETE THE JOB. NOW AT ~63K MILES THE DRIVER SIDE REAR WINDOW REGULATOR IS STUCK HALF WAY CLOSED AND ASSUMING IT'S THE SAME ISSUE WITH A POOR DESIGNED CABLE SYSTEM THAT ROUTINELY FAILS. VERY ANNOYING WITH CABLE SYSTEMS NOT ONLY USED FOR THE WINDOW REGULATORS BUT FOR THE RETRACTABLE CONVERTIBLE TOP AND DOOR LATCHES. NEEDS TO BE RECALLED IMMEDIATELY.

JUST PURCHASE A USED 2009 VW CONVERTIBLE BEETLE FOR OUR 16 YEAR OLD DAUGHTER. THIS IS HER DREAM CAR AND SO EXCITED. THE DRIVER'S SIDE HEADLIGHT FELL OUT WHILE DRIVING ON THE HIGHWAY ON OUR WAY HOME FROM THE CAR LOT. THE ENTIRE HOUSING UNIT JUST GONE. WE PURCHASED THE CAR AS IS, SO WE ORDERED 2 NEW HEADLIGHTS HOUSING UNITS AND HAD THEM INSTALLED YESTERDAY. TODAY, THE FIRST TIME DRIVING SINCE GETTING BACK FROM SHOP, THE PASSENGER HEAD LIGHT HOUSING FELL OUT WHILE DRIVING ON A MAJOR THOROUGHFARE ONLY 3 MILES FROM LEAVING OUR HOUSE CRASHING ALL OVER THE ROAD BEHIND US WHERE OTHER VEHICLES HAD TO SWERVE OUT OF THE WAY. WE DID NOT EVEN HIT A BUMP. THIS IS A MAJOR SAFETY PROBLEM FOR ANYONE AND ESPECIALLY A NEW TEEN DRIVER. IT IS NOT SAFE! OUR MECHANIC TOLD US IT WAS A KNOWN PROBLEM. RESEARCHING SEVERAL THREADS HAVE CONCURRED HIS STATEMENT OF LIGHTS FALLING OUT OR CONNECTIONS FREQUENTLY COMING LOOSE SO THE LIGHTS GO OUT AT THE SLIGHTEST BUMP WHILE DRIVING. VW BEETLE LIGHTS ARE GARBAGE. SO VERY DISAPPOINTING VW HAS NOT ISSUED A RECALL ON THE HEADLIGHT ISSUES FOR THE MORE SAFETY CONCERN AS WELL AS THE CONTINUOUS EXPENSE OWNERS INCUR HAVING TO REPLACE ENTIRE UNITS, OR BULBS, OR CONNECTIONS AND THE LABOR COSTS THAT GO ALONG WITH IT. THIS IS RIDICULOUS, WE'VE HAD THE CAR A WEEK AND HAVE ALREADY SPENT $500 REPLACING LIGHTS AND THE LABOR AND THEN THE DANG THING FALLS OUT AGAIN. I CERTAINLY DON'T FEEL MY DAUGHTER IS SAFE IF THE HEADLIGHTS FALL OUT EVERY TIME SHE DRIVES IT. *TR

THE HEADLIGHTS ARE FREQUENTLY OUT. THEY BECOME DISCONNECTED EASILY AND THEN DON'T WORK. I HAVE GONE IN MULTIPLE TIMES TO GET THEM FIXED AND I AM ALWAYS TOLD IT IS A PROBLEM WITH THE MODEL. MY HEADLIGHT EVEN FELL OUT WHEN I WAS DRIVING ONCE! THE BULBS SEEM TO DIES QUICKLY AS A RESULT AND I HAVE SPENT A LOT OF TIME AND MONEY TRYING TO FIX THEM.

THE EXTERIOR HEADLIGHTS WILL QUIT WORKING AFTER HITTING BUMPS IN THE ROAD. THE HEADLIGHT (DRIVER AND PASSENGER HAVE THIS ISSUE) WILL LOOSEN FROM THE PIN MECHANISM INSIDE THE CAR. I REPLACED BULBS 3 TIMES BEFORE REALIZING THE BULBS WERE FINE AND IT WAS A DESIGN FLAW. THE "HOOK" THAT TURNS AND HOLDS THE HEADLIGHT TIGHT WILL JAR AND COME LOOSE WHEN THE CAR HITS A BUMP IN THE ROAD. DRIVING HOME LAST WEEK AND MY PASSENGER SIDE LIGHT GOES OUT WHILE DRIVING DOWN THE INTERSTATE. EVERY MORNING I HAVE TO PUSH THE HEADLIGHTS BACK INTO TURN THE NUT TO SECURE THE LIGHT. BY THE TIME I GET TO WORK AT LEAST ONE OF THE HEADLIGHTS HAVE GONE OUT AGAIN. THIS IS DANGEROUS. THIS HAS BEEN HAPPENING FOR OVER 2 YEARS.

AIR BAG LIGHT CAME ON LAST SPRING TOOK IT DEALERSHIP NEXT DAY AND THEY CHARGED ME 110 TO TELL ME MY AIR BAG LIGHT WAS ON 900 TO HAVE FAULTY AIR BAG CONTROL MODULE REPLACED.. I AM WAITING ON A RECALL BUT WANTED TO REPORT THE ISSUE. I STARTED THE VEHICLE AND THAT'S WHEN THE LIGHT CAME ON

THE WINDOWS ON THIS MODEL OF VM BEETLE IS DEFECTIVE I RESEARCHED IT AND FOUND MANY COMPLAINTS THAT ARE DOCUMENTED AS AN ISSUE WITH THE VEHICLE.

THE STEERING COLUMN LOCKS AND THE KEY WILL NOT TURN IN THE IGNITION TO START THE VEHICLE SOMETIMES. AFTER A CURSORY GOOGLE SEARCH AND SPEAKING WITH THE DEALERSHIP MECHANIC, IT APPEARS THIS IS A COMMON PROBLEM FOR VW BEETLES AND JETTAS. IT IS HIGHLY UNSAFE TO HAVE A CAR WITH AN UNRELIABLE IGNITION, PARTICULARLY WHEN TRAVELING ALONE AT NIGHT. VW HAS PLACED AN EXTENDED WARRANTY AND ACKNOWLEDGED A FAULTY DESIGN FOR THE 2012-2013 BEETLES, BUT NOTHING HAS BEEN DONE TO ADDRESS THE DESIGN FLAW IN EARLIER MODELS TO MY KNOWLEDGE.

ENGINE STALLIG USUALLY WHEN TURNING, AFTER A STOP, WHEN GOING SLOW... WE HAVE TRIED TO FIX THIS ISSUE BY TAKING THE CAR TO MECHANICS AND THEY CAN'T RULE OUT A SOLUTION BECAUSE IT HAPPENS RANDOMLY AND IT SEEMS TO BE WHEN THE CAR HAS BEEN WARMED UP. NO CHECK ENGINE LIGHT. VERY SCARY BECAUSE THERE'S LOSS OF STEERING WHEEL POWER AND IT HAPPENS INTERMITTENTLY. WE HAVE CHANGED NUMEROUS THINGS AND IT KEEPS GIVING US THIS ISSUE. SOMETIMES IT IDLES ROUGH. SOMETIMES THE NEEDLE WHERE THE RPMS ARE DROPS BUT COMES BACK UP. WE HAVE EXHAUSTED OUR OPTIONS AND WE CAN'T FIND A SOLUTION

A YEAR AGO I HAD THE DRIVERS SIDE WINDOW FIXED, AND SINCE THEN, THE WINDOW HAS BEEN FAULTY. I OWN A CONVERTIBLE, SO THE WINDOWS ARE SUPPOSED TO GO DOWN HALF AN INCH AND MINE DOES NOT. MOST TIMES WHEN I CLOSE THE DOOR, THE WINDOW IS OVER THE TOP OF THE CAR, LEAVING A CRACK BETWEEN THE WINDOW AND MY CAR DOOR. LAST NIGHT, JULY 30TH OF 2017, I HAD ROLLED DOWN MY BACK WINDOW WHILE IDLE AND HEARD SOMETHING COMPAREABLE TO A FORK IN A GARBAGE DISPOSAL. I IMMEDIATELY STOPPED ROLLING THE WINDOW DOWN BECAUSE I KNEW IT WOULD NOT COME BACK UP, SEEING AS I HAD JUST FIXED THIS PROBLEM LESS THAN A YEAR AGO WITH THE FRONT WINDOW WHEN I WAS DRIVING AND THE SAME EXACT THING HAPPENED AND MY CAR WAS IN THE SHOP FOR A WEEK AND A HALF. I PROCEEDED TO LOOK ONLINE TO LOOK FOR A RECALL WITH NO LUCK. ALTHOUGH I DID FIND THAT I AM NOT THE ONLY ONE WHO HAS HAD THIS ISSUE. NOT ONLY IS THIS FIX QUITE COSTLY, BUT IT'S A SAFETY HAZARD. NOT TO MENTION THAT IT'S NOT DUE TO THE CARELESSNESS OF THE OWNER, BUT SIMPLY FAULT OF THE MANUFACTURER. I PROCEEDED TO CALL VW WITH NO LUCK BUT TO BE DIRECTED HERE TO YOU. I'M ASKING FOR A RECALL TO BE PUT INTO ACTION. THANK YOU.

THREE OUT OF FOUR WINDOWS WILL NOT WORK. THIS IS A CONVERTIBLE.

MY 2009 VOLKSWAGEN BEETLE WINDOWS STOPPED WORKING. FIRST IS WAS ON THE TWO BACK PASSENGER WINDOW. SEVERAL MONTHS LATER THE DRIVER WINDOW FAILED TO WORK. A FEW MONTHS LATER, THE FRONT PASSENGER WINDOW STOPPED WORKING. EACH TIME THE DEALERSHIP REPORTED THAT IT WAS THE REGULATOR THAT NEEDED REPLACING. I BELIEVE THIS IS A MANUFACTURER DEFECT AND THAT VW SHOULD PAY FOR THESE REPAIRS. EACH WINDOW COST 500 TO 600 DOLLARS.

ALL 4 WIDOW REGULATORS AND/OR CABLES HAVE FAILED, REQUIRING REPLACEMENT. WITHOUT FIXING, THE WINDOWS WILL NOT GO UP AND DOWN. THE COST WILL EXCEED $1000.

AFTER A BUSINESS TRIP INTO AUSTIN MY VEHICLE STARTED JERKING WHEN I WOULD BRAKE OR ACCELERATE. AT FIRST I THOUGHT IT WAS NOTHING JUST MY CAR ACTING DIFFERENT BECAUSE THE THE IMMEDIATE CHANGE IN SPEED GOING FROM 85 TO ABOUT 40 TO EXIT OFF THE INTERSTATE. ON THE WAY TO HOUSTON THERE WAS NO TROUBLE UNTIL THE NEXT DAY. THE FOLLOWING EVENING BEING MY FIRST TIME DRIVING IT ALL DAY, I WAS PULLING OUT OF MY NEIGHBORHOOD AND WHEN TRYING TO STOP AT A STOP SIGN MY VEHICLE JERKED 4 OR 5 TIMES THEN STOPPED WHEN THE WHEEL LOCKED UP AND THE BATTERY AND ENGINE LIGHT CAME ON AS I WAS AT A STOP SIGN. I TURNED OFF MY CAR THEN TURNED IT BACK ON AND THE WHEEL WAS UNLOCKED AND THE BATTERY LIGHT WAS OFF, BUT THE ENGINE LIGHT WAS STILL ON. I PROCEEDED TO DRIVE IT BECAUSE I WANTED TO SEE IF IT WOULD DO IT AGAIN AND IT DIDN'T, BUT I STILL REFUSE TO DRIVE IT UNTIL I KNOW WHAT'S WRONG.

DRIVER AND PASSANGER SEAT BELT CATCHES AND LATER RELEASES RESULTING IN A LOOSE SEATBELT. ON THE LOWER PORTION OF THE SEAT BELT WHERE IT ATTATCHES TO THE VEHICLE ITSELF IS ALLOWED TO SLIDE BACK AND FORTH ACCORDING TO THE SEATS ADJUSTMENTS. HOWEVER, ON THE BACK SIDE OF THE OF THE SLIDING BAR RESPONSIBLE TO HOLD THE BELT HAS A 90 DEGREE NOTCH WHERE THE BAR ATTACHES TO THE FRAME. WHEN THE USER USES RESTRAINS THEMSELF MORE OFTEN THEN NOT THE BELT CATCHES IN THIS NOTCH AREA. NOT ALLOWING THE BELT TO PROPERLY SLIDE FORWARD INTO THE USERS CURRENTS POSITION. THUS DURING SOME POINT OF DRIVING THE VEHICLE THE BELT FREES ITSELFS FROM THE BACK 90 DEGREE PORTIONS OF THE BAR SLIDING FORWARD. THIS RESULTS IN A LOSE BELT.

WHILE SLOWLY APPROACHING A PARKING SPACE IN A SHOPPING CENTER MY 2009 VW BEETLE SUDDENLY ACCELERATED, JUMPING OVER THE CURB AND SIDEWALK, AND CRASHING INTO THE SIDE OF THE BUILDING. IT THEN REBOUNDED ABOUT 6-8 FEET. THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER SIDE AIRBAG DIDN'T.

Crash

WHILE SLOWLY APPROACHING A PARKING SPACE IN A SHOPPING CENTER MY 2009 VW BEETLE SUDDENLY ACCELERATED, JUMPING OVER THE CURB AND SIDEWALK, AND CRASHING INTO THE SIDE OF THE BUILDING. IT THEN REBOUNDED ABOUT 6-8 FEET. THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER SIDE AIRBAG DIDN'T.

Crash

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE PASSEGER SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,792.

VEHICLE HAS GAS FUME ODOR ACCUMULATING WHILE INSIDE GARAGE AND INSIDE VEHICLE FOR OVER ONE YEAR. TOOK TO DEALER ON FEBRUARY 2015 WHO DID A 27 POINT INSPECTION OF THE VEHICLE BUT STILL HAS GAS ODOR. *TR

VW HAS KNOWN ISSUES WITH THEIR HEADLIGHTS. THEY EASILY DISCONNECT FROM THE WIRING HARNESS (PLUGS DO NOT HAVE A SAFETY MEASURE TO KEEP THEM ATTACHED TO EACH OTHER). I WAS DRIVING DOWN THE HIGHWAY LAST NIGHT AND ALL OF MY LIGHTS WENT OUT. IF IT HAD NOT BEEN FOR OTHER CARS COMING I WOULD HAVE BEEN UNABLE TO PULL TO THE SIDE OF THE ROAD DUE TO NO LIGHTING. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE DRIVERS SIDE WINDOW FAILED TO OPERATE AND CLOSE THE WINDOW. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A DIAGNOSTIC TESTING, WHO REPLACED THE MOTOR REGULATOR. HOWEVER, THE REMEDY REPAIR FAILED. THE MANUFACTURER WAS NOTIFIED OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

WHILE DRIVING AROUND A CORNER THE BATTERY INDICATOR LIGHT CAME ON, POWER STEERING WENT OUT AND NO ACCELERATION. IT DID NOT APPEAR THAT THE ENGINE STALLED. THE LIGHT WENT OUT AND THE POWER STEERING AND ACCELERATION CAME RIGHT BACK WITHOUT TOUCHING THE IGNITION KEY. MY DAUGHTER ALMOST LOST CONTROL OF THE VEHICLE. NO OTHER DASH WARNING LIGHTS CAME ON OTHER THAN THE BATTERY INDICATOR. THIS CAR IS A DEATHTRAP! *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

PURCHASED CAR ON THIS DATE. WOULD LIKE TO KNOW IF RECALLS ON THIS MODEL WILL AFFECT MY OWNERSHIP, AND WHAT I CAN DO TO CORRECT PROBLEM. THIS VEHICLE IS NEW TO ME ,AND WOULD LIKE TO MAKE SURE I MADE A GOOD CHOICE. I WELCOME YOUR RESPONSE. THANK YOU. *TR

SUBJECT: SAFETY ISSUE I OWN A 2009 VW BEETLE/2 DOOR COUPE. I HAVE HAD TO REPLACE THE LOWER SHIELDS TWICE. THESE SHIELDS, BAFFLES AND COVER PLATES ARE QUITE EXPENSIVE AND ADD UP TO MY GREATEST REPAIR COST FOR THIS VEHICLE. AS YOU KNOW, THEY ARE NOT REPAIRABLE. MY MOST RECENT EXPERIENCE IS WHAT HAS PROMPTED ME TO WRITE YOU. I DROVE MY CAR FROM MY HOME IN OZARK, MO TO DUBUQUE, IA THIS PAST JUNE THE ENTIRE TRIP IS ON GOOD TWO LANE OR FOUR LANE HIGHWAY. DURING THE TRIP, AFTER CROSSING A BRIDGE, I NOTICED A TERRIBLE SOUND COMING FROM THE FRONT OF MY CAR. IT SOUNDED LIKE SOMETHING WAS DRAGGING. IT WAS. THE SHIELD UNDER THE FRONT OF THE CAR WAS DRAGGING. THE SHIELD MADE OF PLASTIC WAS ONLY ATTACHED TOGETHER WITH SMALL RUBBER CLIPS. THERE WAS NO WAY TO REPLACE THE CLIPS. THERE WERE NO SCREWS OR ANY OTHER ATTACHMENT TO THE FRONT OF THE CAR. THIS WAS A SAFETY HAZARD. IF THE SHIELD HAD COMPLETELY DISLODGED I DO NOT KNOW WHAT DAMAGE MAY HAVE OCCURRED TO THE BOTTOM OF MY CAR, BUT I DO KNOW THE DRIVER BEHIND ME WOULD HAVE BEEN FACED WITH A RUBBER SHIELD TOSSING DOWN THE ROAD AT HIM. THE REPAIR COST FOR THIS ONE INCIDENT WAS $357.32. I HAVE NOW PAID A TOTAL OF OVER $700 IN THE PAST TWO YEARS FOR THIS ONE ITEM ON MY CAR. THIS REPAIR EXPENSE IS ENOUGH MONEY TO CONVINCE ME TO BUY A DIFFERENT CAR. I LOVE THE WAY THE CAR HANDLES, BUT A $700 REPAIR BILL IN TWO YEARS IS TOO MUCH TO LIVE WITH. *JB

THE DRIVERS SIDE WINDOW WOULD NOT GO BACK UP WENT TO DEALER AND WAS CHARGED $700, FOUR MONTHS LATER THE DRIVERS SIDE PASSENGER WINDOW IS DOING THE SAME THING. *TR

VW 2009 VOLKSWAGEN CONVT. BEETLE- WINDOWS-I HAVE HAD TO REPLACE 3 OUT OF 4 WINDOWS. I ONLY HAVE 49007 MILES AND HAVE HAD TO REPLACE AT LEAST $1400.00 DOLLARS IN WINDOW REPAIRS ALONE. I HAVE HAD THE WINDOW REGULATOR GO OUT SEVERAL TIME. WHEN PURCHASING A CAR YOU NEVER THINK THAT BEFORE YOU ARE THROUGH PAYING IT OFF YOU WILL BE OUT OF TONS OF MONEY JUST TO KEEP IN RUNNING PROPERLY. WHAT HAPPENED TO WHEN YOU BROUGHT THE CAR YOU WERE PROBLEM FREE AT LEAST UNTIL YOU PAID IT OFF. NOW IT SEEMS AS THOUGH NO ONE PUTS EFFORTS IN SATISFYING THE CONSUMER ANYMORE THEY ONLY SALE CARS KNOWING SOON AND VERY SOON YOU WILL BE RETURNING DUE TO THE MALFUNCTION OF PARTS THAT ARE PLACED IN THE VEHICLE BEFORE THEY CAR IS SOLD. I KNOW I WILL NEVER PUT VALUE INTO VW AGAIN THEY HAVE REALLY PLACED A SOUR TASTE IN MY MOUTH. FIRST PASSENGER WINDOW FOR REPAIR $400 RIDICULOUS SECOND DRIVERS WINDOW FOR REPAIR $400 RIDICULOUS THIRD REAR DRIVERS WINDOW FOR REPAIR $600 RIDICULOUS. *TR

REAR WINDOW DOWN AFTER I DROVE WITH TOP DOWN. RETURNED CONVERTIBLE TOP UP AND REAR WINDOW WON'T GO BACK UP. REPLACEMENT/ REPAIR IS OVER 600.00 PLUS LABOR. *TR

WHILE IN PARK AND SEATED IN DRIVER SEAT PULLED SEAT BELT TO LOCK, SEAT BELT UNRAVELED AND WON'T RETRACT AT ALL. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN NEW BEETLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE ATTEMPTED TO ACCELERATE BUT THE VEHICLE HESITATED. THE FAILURE RECURRED INTERMITTENTLY WHILE STOPPED OR WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 05/08/12*LJ THE CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE BRAKE, THE VEHICLE WOULD START TO MOVE AT IDLE SPEED. THE CONSUMER ALSO STATED THE VEHICLE HESITATED SEVERAL TIMES. UPDATED 05/23/12

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE WAS DRIVING 50 MPH IN RAINY WEATHER WHEN THE WINDSHIELD WIPERS FAILED. THE CONTACT STOPPED DRIVING TO WAIT FOR THE RAIN TO STOP BEFORE PROCEEDING. THE CONTACT RESTARTED THE VEHICLE AND THE WIPERS BEGAN OPERATING AS NORMAL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT THE FAULTY WIPERS COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 4,500.