2023 VOLKSWAGEN ARTEON

1 recalls, 13 complaints - 167 TSBs

BACK OVER PREVENTION:SOFTWARE

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to co... Read more

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen custom... Read more

29,569 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

13 total complaints 1 fires

Top Reported Components

Component	Complaints
POWER TRAIN	3
ELECTRICAL SYSTEM	2
ENGINE	2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1
SEAT BELTS	1
STRUCTURE:BODY	1
FUEL/PROPULSION SYSTEM	1
EXTERIOR LIGHTING	1

Incident date: Apr 3, 2026

- While driving, everything electrical turned off (engine stayed on) for approximately 3 seconds including headlights, navigation, dashboard containing speed, music, etc. - This occurrence happened during the daytime, so there was no danger; however this has also happened to me at night a year ago, ... Read more

Incident date: Mar 8, 2025

Upon my husband going to start the vehicle in the morning, he smelled an electrical fire. The door was locked which was odd so he attempted to use the key fob to unlock and it did not work. He went around to the passenger side door and it opened. To his surprise the interior of the vehicle smelled v... Read more

Fire

Incident date: Jul 12, 2024

Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local mechanic recommended Christopher Motors in Warwick Rhode Island and German Motors in Pr... Read more

Incident date: May 10, 2024

On 5/6/24 I was driving on the highway when suddenly a warning came on the dashboard that said stop safely. The vehicle will shut off soon. I was able to quickly get off the highway and I barely made it into a gas station. I had to cross several lanes of oncoming traffic to do this, and by that time... Read more

Incident date: May 6, 2024

SHIFTER GEAR HARNESS PTU REPLACEMANT. Driving down the road and the shifter light all light up and a message comes on saying service shifter the car has 45000 miles . take to dealer they say need a new shifter gear 535.00 . I google it to find out there is a recall on 2017 Jeep Cherokee but not on m... Read more

Incident date: Jun 26, 2023

I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and... Read more

Incident date: Mar 10, 2024

Multiple recurring manufacturer issues that they refuse to address: Gas Cap: spins on top of chassis, not locking down. Difficult to lock, or unlock, because it just spins incessantly. We've gone through 4 different gas caps from this manufacturer, and all of them keep doing the same thing after a... Read more

Incident date: Feb 16, 2024

2008 Jeep Commander, 4.7L, QDII system. Vehicle experiences a sudden an unexpected loss of power and braking action while driving at speed. After loss of power, ABS, Stability Control, Brake, Check engine light, dash board warning lights illuminate and flash. Park assist and service 4wd error mes... Read more

Incident date: Feb 5, 2024

I was traveling at 75 mph with the cruise control on when a message came on about reduced purpulsion. My vehicle lost all power and rapidly decreased speed, the gas pedal did nothing until my speed had dropped under 60 mph. I was on the freeway and could have caused an accident. Chevrolet says a ... Read more

Incident date: Jan 25, 2024

I bought this 2023 Nissan Sentra S on March 3 2023 and it has approximately 23k miles now. During these 10 months, Nissan replaced the axis on the vehicle under their waranty and the clicking sounds still exists after it getting fixed twice. There is also an occassional malfunctioning of the Forward... Read more

Incident date: Feb 5, 2024

There are several issues with these seatbelts. They either lock before we can get them buckled or once we unbuckle them, they do not retract and hang out the door, thus draining the battery. They get twisted and stuck in the plastic guide toward the top of the door. The last time this happened, I ... Read more

Incident date: Feb 3, 2024

Coordinate this complaint with previous complaints reference 11569682 and 11569502, As of last night the car has 1136 miles. I have thoroughly tested the car to the best of my ability and set and reset the settings. The hill decent has only engaged twice. The car is supposed to read speed limit sig... Read more

Incident date: Jul 29, 2023

2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurrin... Read more

EPA Fuel Economy, 2023 VOLKSWAGEN ARTEON

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (AM-S7) (Front-Wheel Drive)	25.0	33.0	28.0	Premium	$2,700

CO2 Emissions: 318.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2023 VOLKSWAGEN ARTEON

167 manufacturer communications from 120 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	22
980000 UNKNOWN OR OTHER	22
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	20
350000 EQUIPMENT	11
110000 ELECTRICAL SYSTEM	10
118000 ELECTRICAL SYSTEM:SOFTWARE	7
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	7
030000 BRAKES (PWS)	5

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Contamination within Intake Runner Control Valve (N316)

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Contamination within Intake Runner Control Valve (N316)

980000 UNKNOWN OR OTHER

Hardware-related deviation of the sensor mat ("hands on detection") in the steering wheel and software-related deviation in the steering wheel touch detection control module -J1158-.

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states engine oil leak Customer states fuel gauge does not read f

350000 EQUIPMENT

Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct load chapter in certain 2023-2024 model year owner's manuals. Affected owners will receive a copy of t

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

350000 EQUIPMENT

Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions

980000 UNKNOWN OR OTHER

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

VW Engine oil quality standards

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory

980000 UNKNOWN OR OTHER

Remote Key testing & replacement.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Remote Key testing & replacement.

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

A/C Compressor leak diagnosis

138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH

A/C Compressor leak diagnosis

118000 ELECTRICAL SYSTEM:SOFTWARE

Addressing Cybersecurity or Vehicle Hack concerns

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

980000 UNKNOWN OR OTHER

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Paint inspection during Perfect Delivery Inspection (PDI)

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

060000 ENGINE AND ENGINE COOLING

VW Engine oil quality standards

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

Various driver assist features do not work or are able to be switched on.

060000 ENGINE (PWS)

Various driver assist features do not work or are able to be switched on.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

110000 ELECTRICAL SYSTEM

Travel Assist Not Available. TB updated to correct metadata PR Codes

353000 EQUIPMENT:ELECTRICAL

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Safety Related Inquiry and Reporting

060000 ENGINE AND ENGINE COOLING

Flushing an R1234YF A/C circuit using a flush machine

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

010000 STEERING

Hardware-related deviation of the sensor mat ("hands on detection") in the steering wheel and software-related deviation in the steering wheel touch detection control module -J1158-.

110000 ELECTRICAL SYSTEM

Hardware-related deviation of the sensor mat ("hands on detection") in the steering wheel and software-related deviation in the steering wheel touch detection control module -J1158-.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Helpline & Parts Dept. contact information.

110000 ELECTRICAL SYSTEM

Update programming for MIB3 infotainment system

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Update programming for MIB3 infotainment system

110000 ELECTRICAL SYSTEM

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

110000 ELECTRICAL SYSTEM

Diagnostic assistance for excessive static current draw

350000 EQUIPMENT

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

030000 BRAKES (PWS)

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

030000 BRAKES (PWS)

How to handle Brake noise or Pulsation during Perfect Delivery Inspection (PDI)

030000 BRAKES (PWS)

Brake repair or replacement instruction.

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine oil quality standards, update to attachments.

110000 ELECTRICAL SYSTEM

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Version Management (SVM) instruction.

060000 ENGINE AND ENGINE COOLING

Correct engine oil level during Perfect Delivery Inspection (PDI)

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Automatic Transmission Fluid Requirements

060000 ENGINE AND ENGINE COOLING

Engine Oil Consumption Measurement Instruction and Work sheet.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Engine Oil Consumption Measurement Instruction and Work sheet.

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine Oil Standards, updated to include model year 2024.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Volkswagen Engine Oil Standards, updated to include model year 2024.

102000 POWER TRAIN:MANUAL TRANSMISSION

Noise Diagnostic for Manual Transmission vehicles.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Noise Diagnostic for Manual Transmission vehicles.

060000 ENGINE AND ENGINE COOLING

Diagnostic Aid for engine misfire.

070000 FUEL SYSTEM, GASOLINE

Gasoline fuel additive

060000 ENGINE AND ENGINE COOLING

Gasoline quality information in regards to gasoline engine performance.

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality information in regards to gasoline engine performance.

118000 ELECTRICAL SYSTEM:SOFTWARE

Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

160000 STRUCTURE

Handling instruction for accessory pack components during perfect delivery inspection (PDI).

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery adaptation procedure when battery label is missing.

355100 EQUIPMENT:OTHER:LABELS

Battery adaptation procedure when battery label is missing.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used after an ECM Replacement

110000 ELECTRICAL SYSTEM

Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used after an ECM Replacement

350000 EQUIPMENT

Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used after an ECM Replacement

353000 EQUIPMENT:ELECTRICAL

KESSY Key Adaptation.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Generator Replacement

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

EVAP components available separately or as an assembly.

160000 STRUCTURE

Strut or Shock leak assessment.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Procedure before remote key battery replacement

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-23-01

140000 AIR BAGS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

150000 SEAT BELTS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

350000 EQUIPMENT

Water migration underneath transportation covering (RAPGARD).

220000 SEATS

Driver Seat, Memory Set procedure.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Sirius Inoperative.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Required Alignment Submission form.

Showing 100 of 167 bulletins.

VOLKSWAGEN ARTEON - All Years Overview

Complete safety history for the VOLKSWAGEN ARTEON across all model years (2019, 2023).

6 Total Recalls

58 Total Complaints

0 Investigations

6 Reported Crashes

3 Reported Fires

2 Reported Deaths

VOLKSWAGEN ARTEON - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023 (current)	1	13
2022	0	10	View
2021	4	25	View
2020	0	2	View
2019	1	8	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 VOLKSWAGEN ARTEON

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2023 VOLKSWAGEN ARTEON

Technical Service Bulletins, 2023 VOLKSWAGEN ARTEON

Most Affected Components

VOLKSWAGEN ARTEON - All Years Overview

VOLKSWAGEN ARTEON - Year by Year

Other VOLKSWAGEN Models