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NHTSA Campaign 25V082000

BACK OVER PREVENTION:SOFTWARE

Issued by Volkswagen Group of America, Inc. · Reported Feb 12, 2025 · 29,569 vehicles affected

What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

Vehicles affected by this recall

Make Model Year Units
AUDI Q3 2024 29,569
AUDI Q3 2025 29,569
VOLKSWAGEN ARTEON 2023 29,569
VOLKSWAGEN TIGUAN 2022 29,569
VOLKSWAGEN TIGUAN 2023 29,569
VOLKSWAGEN TIGUAN 2024 29,569

Source: NHTSA Campaign 25V082000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.