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2012 VICTORY CROSS ROADS

2 recalls — 4 complaints — 9 TSBs

17V647000 Oct 12, 2017
SERVICE BRAKES, HYDRAULIC
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
26,182 vehicles affected
Manufacturer: Polaris Industries, Inc.
12V457000 Sep 18, 2012
EQUIPMENT
Defect Description
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push ... Read more
Consequence
If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
Remedy
Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
6,618 vehicles affected
Manufacturer: POLARIS INDUSTRIES, INC.

Complaint Statistics

4 total complaints

Top Reported Components

ComponentComplaints
EQUIPMENT2
STRUCTURE1
ENGINE AND ENGINE COOLING1
ENGINE AND ENGINE COOLING Jun 14, 2024
Incident date: Jan 3, 2024
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking and stalled with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be repaired. The vehicle wa... Read more
STRUCTURE Sep 29, 2014
Incident date: Jul 1, 2014
I HAVE NOTICED THE LATCHING MECHANISM ON THE SADDLEBAG IS WEARING PREMATURELY. THE RIGHT SIDE BAG HAS MORE NOTICEABLE WEAR THAN THE LEFT SADDLEBAG. IT APPEARS THAT THE SOFT METAL IS BEING WORN FROM THE LATCH STRIKER HOOP. AT THE CURRENT WEAR RATE IT MAY ONLY LAST ANOTHER YEAR BEFORE THE SADDLEBAG ... Read more
EQUIPMENT Aug 31, 2014
Incident date: Dec 2, 2013
RECALL NUMBER 13E-048 LOCK AND RIDE BACK REST AND LUGGAGE RACK. NOTIFIED IN DECEMBER 2013 ABOUT RECALL. NOTIFIED IN APRIL 2014 THAT PARTS WERE AVAILABLE FOR REPAIR. AS OF SEPTEMBER 2014 (9 MOS AFTER NOTIFICATION) DEALER STILL DOES NOT HAVE PARTS FROM VICTORY FOR THE REPAIR. BEEN LIED TO ABOU... Read more
EQUIPMENT Aug 4, 2014
Incident date: Sep 15, 2013
TL* THE CONTACT OWNS A 2012 VICTORY CROSS ROADS. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V457000 (EQUIPMENT) AND THAT THE PART WAS AVAILABLE TO PERFORM THE REPAIR, BUT THAT THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED ... Read more

Technical Service Bulletins — 2012 VICTORY CROSS ROADS

9 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT4
170000 LATCHES/LOCKS/LINKAGES2
060000 ENGINE AND ENGINE COOLING1
030000 BRAKES (PWS)1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
VSA-15-01 R01 Jul 15, 2017
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R01 Jul 15, 2017
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
V-17-02 Jun 20, 2017
060000 ENGINE AND ENGINE COOLING
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02 Jun 20, 2017
350000 EQUIPMENT
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02 Jun 20, 2017
030000 BRAKES (PWS)
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
SAF-16-01 Aug 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
VSA-15-01 R02 Mar 23, 2016
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R02 Mar 23, 2016
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
TSB-V-14-01 May 12, 2014
350000 EQUIPMENT
VICTORY MC: A DEFECT IN CHASSIS MOUNTING POINT, MAY CRACK WHEN USED WITH ACCESSORY LUGGAGE RACK OF PASSENGER BACKREST AND WOULD LOSE SUPPORT FOR PASSENGER TO REMAIN ON MOTORCYCLE. *PE

VICTORY CROSS ROADS — All Years Overview

Complete safety history for the VICTORY CROSS ROADS across all model years (2010–2017).

12 Total Recalls
11 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

VICTORY CROSS ROADS — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 1 0 View
2016 1 0 View
2015 1 0 View
2014 2 1 View
2013 3 0 View
2012 (current) 2 4
2011 1 6 View
2010 1 0 View

Other VICTORY Models

Model Recalls Complaints
V92C 23 75 View
CROSS COUNTRY 23 88 View
VEGAS 22 25 View
HARDBALL 17 0 View
CROSS COUNTRY TOUR 17 9 View
MAGNUM 17 5 View
KINGPIN 16 16 View
JACKPOT 12 4 View