2011 VICTORY CROSS ROADS
1 recalls — 6 complaints — 9 TSBs
17V647000 Oct 12, 2017
SERVICE BRAKES, HYDRAULIC
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| EXTERIOR LIGHTING | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| SUSPENSION | 1 |
| WHEELS | 1 |
SUSPENSION
Aug 15, 2016
Incident date: Aug 13, 2016
TL* THE CONTACT OWNS A 2011 VICTORY CROSS ROADS MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR WHEEL PULLEY FAILED AND CAUSED BOLTS TO FRACTURE IN THE REAR WHEEL AND THE SWING ARM TO BECOME PARTIALLY FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE ... Read more
WHEELS
Aug 15, 2016
Incident date: Aug 13, 2016
TL* THE CONTACT OWNS A 2011 VICTORY CROSS ROADS MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR WHEEL PULLEY FAILED AND CAUSED BOLTS TO FRACTURE IN THE REAR WHEEL AND THE SWING ARM TO BECOME PARTIALLY FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE ... Read more
EQUIPMENT ADAPTIVE/MOBILITY
Jun 16, 2014
Incident date: Jun 14, 2014
TL* THE CONTACT OWNS A 2011 VICTORY CROSS ROADS. THE CONTACT STATED WHILE DRIVING 55 MPH THE LEFT SADDLE BAG FLEW OFF. THE QUICK RELEASE PIN THAT HOLDS THE SADDLE BAG WAS NOT LOCKED IN PLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
ELECTRICAL SYSTEM
Sep 9, 2013
Incident date: Sep 8, 2013
WHILE GOING 60 MPH 4 SEPARATE TIMES IN ONE 250 MILE TRIP. THE BIKE JUST SHUT DOWN. NO POWER NO READING ON SPEEDOMETER, NO NOTHING. THEN 15- 20 SECOND LATER EVERYTHING CAME BACK UP. BIKE RESTARTED. SPEEDOMETER WENT TO ZERO THEN UP TO WERE IT SHOULD BE AND THE LIGHTS AND ODOMETER AND INFO CENTER CAME... Read more
ENGINE
Sep 9, 2013
Incident date: Sep 8, 2013
WHILE GOING 60 MPH 4 SEPARATE TIMES IN ONE 250 MILE TRIP. THE BIKE JUST SHUT DOWN. NO POWER NO READING ON SPEEDOMETER, NO NOTHING. THEN 15- 20 SECOND LATER EVERYTHING CAME BACK UP. BIKE RESTARTED. SPEEDOMETER WENT TO ZERO THEN UP TO WERE IT SHOULD BE AND THE LIGHTS AND ODOMETER AND INFO CENTER CAME... Read more
EXTERIOR LIGHTING
Sep 9, 2013
Incident date: Sep 8, 2013
WHILE GOING 60 MPH 4 SEPARATE TIMES IN ONE 250 MILE TRIP. THE BIKE JUST SHUT DOWN. NO POWER NO READING ON SPEEDOMETER, NO NOTHING. THEN 15- 20 SECOND LATER EVERYTHING CAME BACK UP. BIKE RESTARTED. SPEEDOMETER WENT TO ZERO THEN UP TO WERE IT SHOULD BE AND THE LIGHTS AND ODOMETER AND INFO CENTER CAME... Read more
Technical Service Bulletins — 2011 VICTORY CROSS ROADS
9 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 170000 LATCHES/LOCKS/LINKAGES | 2 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 030000 BRAKES (PWS) | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
VSA-15-01 R01
Jul 15, 2017
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R01
Jul 15, 2017
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
V-17-02
Jun 20, 2017
060000 ENGINE AND ENGINE COOLING
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02
Jun 20, 2017
350000 EQUIPMENT
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02
Jun 20, 2017
030000 BRAKES (PWS)
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
SAF-16-01
Aug 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
VSA-15-01 R02
Mar 23, 2016
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R02
Mar 23, 2016
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
TSB-V-14-01
May 12, 2014
350000 EQUIPMENT
VICTORY MC: A DEFECT IN CHASSIS MOUNTING POINT, MAY CRACK WHEN USED WITH ACCESSORY LUGGAGE RACK OF PASSENGER BACKREST AND WOULD LOSE SUPPORT FOR PASSENGER TO REMAIN ON MOTORCYCLE. *PE
VICTORY CROSS ROADS — All Years Overview
Complete safety history for the VICTORY CROSS ROADS across all model years (2010–2017).
12
Total Recalls
11
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths