2021 TOYOTA RAV4 HYBRID

2 recalls — 25 complaints

23V865000 Dec 20, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
999,901 vehicles affected
23V865000 Dec 20, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
999,901 vehicles affected
AIR BAGS Apr 29, 2025
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
AIR BAGS Apr 24, 2025
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Mar 17, 2025
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Mar 13, 2025
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Feb 4, 2025
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Jan 7, 2025
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
TRACTION CONTROL SYSTEM Dec 16, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
SERVICE BRAKES, HYDRAULIC Dec 16, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
AIR BAGS Dec 16, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the SRS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to the rent a vehicle. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
AIR BAGS Nov 25, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Nov 18, 2024
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Nov 1, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Nov 1, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Aug 1, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS May 20, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS May 13, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS Apr 29, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
AIR BAGS Apr 29, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Jan 26, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation. The manufacturer was notified of the failure and a claim was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.
VISIBILITY:SUN/MOON ROOF ASSEMBLY Jan 20, 2022
The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving approximately 50 MPH, the sunroof exploded, and fragments of glass fell inside the cabin of the vehicle. The vehicle was taken to a local dealer and was diagnosed with needing the sunroof replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 20,000.
AIR BAGS Sep 7, 2021
The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.
Crash
SERVICE BRAKES Sep 7, 2021
The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.
Crash
ELECTRICAL SYSTEM Jan 15, 2021
1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.
LANE DEPARTURE: ASSIST Jan 15, 2021
1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.
VEHICLE SPEED CONTROL Jan 15, 2021
1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.