2014 TOYOTA PRIUS PLUG-IN HYBRID
1 recalls — 21 complaints — 89 TSBs
17V718000 Nov 15, 2017
HYBRID PROPULSION SYSTEM
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
Consequence
The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
Complaint Statistics
21 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| ENGINE | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 2 |
| POWER TRAIN | 2 |
| SEAT BELTS | 1 |
| EXTERIOR LIGHTING | 1 |
| SEATS | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
STEERING:GEAR BOX:SHAFT PITMAN
Dec 16, 2024
Incident date: Nov 21, 2024
I purchased my new 2007 Chevy duramax diesel with an already installed fabtech lift kit. My pitman arm has snapped 3 times since I purchased my truck leaving me with complete steering loss. I have had to replace all steering components several times. My truck is unsafe due to a fabtech lift kit that... Read more
ELECTRICAL SYSTEM
Nov 15, 2024
Incident date: Aug 28, 2024
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the... Read more
STRUCTURE:BODY
Nov 15, 2024
Incident date: Aug 28, 2024
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the... Read more
ELECTRICAL SYSTEM
Jul 23, 2024
Incident date: Jun 1, 2024
I was driving down the highway today at 70 mph and all the lights illuminated on my MDX. It began to struggle to keep speed and eventually shut down once I was on the service road. I was extremely scared and nervous that I was going to be involved in an accident or the car was going to blow up as it... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jul 17, 2024
Incident date: Jul 16, 2024
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming... Read more
POWER TRAIN
Jul 17, 2024
Incident date: Jul 16, 2024
The contact owns a 2012 Ford F-150. The contact stated while driving at approximately 40 MPH, the speedometer went blank, with the check engine warning light illuminated. The contact continued driving then but pulled over, turned off and restarted the vehicle and the speedometer became operable, and... Read more
SEATS
Sep 12, 2023
Incident date: Aug 21, 2023
trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger
POWER TRAIN
Sep 12, 2023
Incident date: Aug 21, 2023
The GM 6L80 transmissions have a faulty torque converter. When it goes out it causes a horrible vibration and drive train failure. Which leaves you stranded in traffic or on the side of a busy highway. These transmissions have been installed by GM since 2013 knowing they fail prematurely as early as... Read more
UNKNOWN OR OTHER
Sep 12, 2023
Incident date: Aug 21, 2023
Got rear end on 08.21.2023. Was able to drive car to work next day. Once I got home the ABS, traction control, and brake light went on. Using OBD2 scanner. Code 16-17 Right--Rear Wheel Speed Sensor Electrical Noise or Intermittent interruption, Code 16-17 Left-Right Wheel Speed Sensor Malfunction, 6... Read more
Crash
SERVICE BRAKES
Oct 4, 2021
Incident date: Jun 24, 2021
The contact owned a 2014 Toyota Prius PHV. The contact stated while driving approximately 30 mph when the vehicle would not brake while the pedal was depressed, which resulted in the contact crashing into a vehicle in front of it. No one was injured and a police report was filed. The contact stated ... Read more
Crash
EXTERIOR LIGHTING
Dec 28, 2020
Incident date: Mar 10, 2018
INSTRUMENT PANEL LIGHTING IS DIM . THE BRIGHTNESS CONTROL DOES NOT RESPOND WHEN TURNING IT UP. IT IS CONSISTENTLY DIM WHEN THE VEHICLE IS ON, IN MOTION OR NOT. THE PANEL DOES GET BRIGHTER WHEN THE HEADLIGHTS ARE TURNED ON, BUT NOT DURING DAYLIGHT .SPEEDOMETER LIGHTING IS DIFFICULT TO READ.
FUEL/PROPULSION SYSTEM
Mar 28, 2020
Incident date: Mar 1, 2020
ON TOYOTA'S WEBSITE THE VEHICLE HAS A 10.9 GALLON FUEL TANK CAPACITY LISTED. I BOUGHT THE CAR USED AT THE END OF LAST YEAR AND HAVE NEVER BEEN ABLE TO GET ABOVE 8.5 GALLONS. I CONSTANTLY ACHIEVE 45-50 MILES PER GALLON AS ADVERTISED BUT NEVER GET THE RANGE I WAS PROMISED FROM THE DEALER OR BY TOYOTA'... Read more
SERVICE BRAKES
Sep 16, 2019
Incident date: Sep 13, 2019
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SUDDENLY DEPRESSED THE BRAKE PEDAL. THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED AND TH... Read more
Crash
FUEL/PROPULSION SYSTEM
Mar 27, 2018
Incident date: Jun 30, 2014
I EXPERIENCE LOST OF POWER AS WELL AS WAITING MORE GASOLINE, BEFORE THE ELECTRIC FUSE RECALL, MY AVERAGE MILES PER FULL TANK WAS 436 MILES, NOW IS 540 PER FULL TANK., ALSO THE EV MILES WAS 8.5 PER CHARGE AND NOW AFTER THE FUSE REPLACEMENT IS 13.7 MILES PER CHARGE, FOR ALMOST 4 YEARS I HAVE BEEN WAST... Read more
ENGINE
Mar 27, 2018
Incident date: Jun 30, 2014
I EXPERIENCE LOST OF POWER AS WELL AS WAITING MORE GASOLINE, BEFORE THE ELECTRIC FUSE RECALL, MY AVERAGE MILES PER FULL TANK WAS 436 MILES, NOW IS 540 PER FULL TANK., ALSO THE EV MILES WAS 8.5 PER CHARGE AND NOW AFTER THE FUSE REPLACEMENT IS 13.7 MILES PER CHARGE, FOR ALMOST 4 YEARS I HAVE BEEN WAST... Read more
ELECTRICAL SYSTEM
Mar 27, 2018
Incident date: Jun 30, 2014
I EXPERIENCE LOST OF POWER AS WELL AS WAITING MORE GASOLINE, BEFORE THE ELECTRIC FUSE RECALL, MY AVERAGE MILES PER FULL TANK WAS 436 MILES, NOW IS 540 PER FULL TANK., ALSO THE EV MILES WAS 8.5 PER CHARGE AND NOW AFTER THE FUSE REPLACEMENT IS 13.7 MILES PER CHARGE, FOR ALMOST 4 YEARS I HAVE BEEN WAST... Read more
UNKNOWN OR OTHER
Jan 3, 2018
Incident date: Jan 3, 2018
THE HYBRID SYSTEM ON THE INVOLVED VEHICLES CONTAIN AN ELECTRIC VEHICLE (EV) FUSE WHICH MAY MALFUNCTION IF THE VEHICLE IS REPEATEDLY OPERATED IN EV MODE UNDER HIGH-LOAD DRIVING CONDITIONS, SUCH AS DURING A LONG HILL CLIMB. IF THE FUSE MALFUNCTIONS, WARNING LIGHTS AND WARNING MESSAGES WILL ILLUMINATE.... Read more
FUEL/PROPULSION SYSTEM
Mar 13, 2017
Incident date: Mar 11, 2017
I WAS ON A WELL TRAVELLED AND VERY WINDING ROAD COMING DOWN A MOUNTAIN WHEN ALL OF A SUDDEN MY PRIUS LOST POWER AND LIGHTS ON THE DASHBOARD INDICATING A MALFUNCTION IN THE PARKING SYSTEM AND THE HYBRID SYSTEM CAME ON. IT WAS A HOKEY POKEY ALL THE WAY DOWN THE MOUNTAIN AND THERE WAS NO PLACE TO PULL... Read more
ENGINE
Mar 13, 2017
Incident date: Mar 11, 2017
I WAS ON A WELL TRAVELLED AND VERY WINDING ROAD COMING DOWN A MOUNTAIN WHEN ALL OF A SUDDEN MY PRIUS LOST POWER AND LIGHTS ON THE DASHBOARD INDICATING A MALFUNCTION IN THE PARKING SYSTEM AND THE HYBRID SYSTEM CAME ON. IT WAS A HOKEY POKEY ALL THE WAY DOWN THE MOUNTAIN AND THERE WAS NO PLACE TO PULL... Read more
ELECTRICAL SYSTEM
Mar 13, 2017
Incident date: Mar 11, 2017
I WAS ON A WELL TRAVELLED AND VERY WINDING ROAD COMING DOWN A MOUNTAIN WHEN ALL OF A SUDDEN MY PRIUS LOST POWER AND LIGHTS ON THE DASHBOARD INDICATING A MALFUNCTION IN THE PARKING SYSTEM AND THE HYBRID SYSTEM CAME ON. IT WAS A HOKEY POKEY ALL THE WAY DOWN THE MOUNTAIN AND THERE WAS NO PLACE TO PULL... Read more
SEAT BELTS
Dec 9, 2016
Incident date: Dec 3, 2016
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SEAT BELT SHOULDER HARNESS LOCKED UP AND WOULD NOT MOVE. THE PASSENGER WAS UNABLE TO UNLOCK THE SEAT BELT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER, ... Read more
NHTSA Safety Ratings — 2014 TOYOTA PRIUS PLUG-IN HYBRID
2014 Toyota Prius Plug-In Hybrid 5 HB FWD
| Category | Rating |
|---|---|
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 12.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2014 TOYOTA PRIUS PLUG-IN HYBRID
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 51.0 | 49.0 | 50.0 | Regular Gas and Electricity | $1,350 |
CO2 Emissions: 133.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2014 TOYOTA PRIUS PLUG-IN HYBRID
89 manufacturer communications from 44 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 20 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 12 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 11 |
| 110000 ELECTRICAL SYSTEM | 8 |
| 353000 EQUIPMENT:ELECTRICAL | 7 |
| 060000 ENGINE (PWS) | 6 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0125-20
Dec 16, 2020
350000 EQUIPMENT
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)
T-SB-0101-15_Obs
Dec 18, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.
T-SB-0101-15_Obs
Dec 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.
T-TT-0442-17_Rev
Nov 18, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Nov 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Nov 18, 2019
110000 ELECTRICAL SYSTEM
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-SB-0080-19
Jul 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0080-19
Jul 9, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0033-14-Obs
Jul 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.
T-SB-0134-16-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-TT-0442-17_Rev
Apr 30, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Apr 30, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Apr 30, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0414-16-Rev
Feb 28, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0044-16_Rev
Feb 7, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Intr
T-TT-0414-16-Rev
Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Sep 12, 2018
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0304-17_Rev
Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17
Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
T-SB-0116-15 REV
Aug 11, 2016
100001 HYBRID PROPULSION SYSTEM
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPP
T-SB-0116-15 REV
Aug 11, 2016
060000 ENGINE (PWS)
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPP
Safety Recall an
Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
Safety Recall an
Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
T-SB-0071-16
Jul 6, 2016
110000 ELECTRICAL SYSTEM
TSB: SOME 2014 ? 2015 PRIUS AND PRIUS PHV VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P2610, INDICATING AN ECM/PCM ENGINE OFF TIMER PERFORMANCE CONDITION. THE ENGINE CONTROL MODULE (ECM) LOGIC HAS BEEN MODI
T-SB-0071-16
Jul 6, 2016
060000 ENGINE (PWS)
TSB: SOME 2014 ? 2015 PRIUS AND PRIUS PHV VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P2610, INDICATING AN ECM/PCM ENGINE OFF TIMER PERFORMANCE CONDITION. THE ENGINE CONTROL MODULE (ECM) LOGIC HAS BEEN MODI
T-SB-0071-16
Jul 6, 2016
110000 ELECTRICAL SYSTEM
TSB: SOME 2014 ? 2015 PRIUS AND PRIUS PHV VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P2610, INDICATING AN ECM/PCM ENGINE OFF TIMER PERFORMANCE CONDITION. THE ENGINE CONTROL MODULE (ECM) LOGIC HAS BEEN MODI
T-SB-0071-16
Jul 6, 2016
060000 ENGINE (PWS)
TSB: SOME 2014 ? 2015 PRIUS AND PRIUS PHV VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P2610, INDICATING AN ECM/PCM ENGINE OFF TIMER PERFORMANCE CONDITION. THE ENGINE CONTROL MODULE (ECM) LOGIC HAS BEEN MODI
T-TT-0403-16
Jul 5, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.
T-TT-0403-16
Jul 5, 2016
100001 HYBRID PROPULSION SYSTEM
TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.
T-TT-0403-16
Jul 5, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.
T-SB-0044-16
May 19, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-SB-0044-16
May 19, 2016
350000 EQUIPMENT
TSB: ON SOME VEHICLES, WHEN RAPGARD? IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD?
T-SB-0044-16
May 19, 2016
160000 STRUCTURE
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-SB-0044-16
May 19, 2016
162000 STRUCTURE:BODY
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-TT-0392-16 REV
May 4, 2016
110000 ELECTRICAL SYSTEM
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X (LOLLIPOP) OR LATER.
T-TT-0392-16 REV
May 4, 2016
350000 EQUIPMENT
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X (LOLLIPOP) OR LATER.
T-TT-0374-15
Mar 8, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicab
T-TT-0268-13 REV
Mar 8, 2016
350000 EQUIPMENT
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: ? DIFFICULTY PAIRING THE PHONE. ? INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. ? VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LO
T-TT-0374-15 REV
Mar 8, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICA
T-TT-0374-15 REV
Mar 8, 2016
350000 EQUIPMENT
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICA
T-TT-0385-16
Feb 25, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the refer
T-TT-0385-16
Feb 25, 2016
350000 EQUIPMENT
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFE
T-TT-0385-16
Feb 25, 2016
110000 ELECTRICAL SYSTEM
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFE
T-TT-0381-16
Jan 11, 2016
350000 EQUIPMENT
TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
T-TT-0374-15
Dec 1, 2015
350000 EQUIPMENT
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABIL
T-TT-0374-15
Dec 1, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABIL
T-SB-0116-15
Nov 19, 2015
060000 ENGINE (PWS)
TSB: SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES AND 2012 ? 2015 MODEL YEAR PRIUS PHV AND PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A ?RUNS ROUGH? AND/OR MIL ?ON? CONDITION WITH DTC(S) P030# (MISFIRE) DURING LIGHT AC
T-SB-0108-15
Nov 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.)
T-SB-0108-15
Nov 5, 2015
350000 EQUIPMENT
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.)
T-SB-0133-14 REV
Nov 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIV
T-SB-0133-14 REV
Nov 5, 2015
350000 EQUIPMENT
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIV
T-SB-0006-13 REV
Nov 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE NOVEMBER 5, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0108-15
T-SB-0006-13 REV
Nov 5, 2015
350000 EQUIPMENT
TSB: OBSOLETE NOTICE NOVEMBER 5, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0108-15
T-SB-0005-13 REV
Nov 2, 2015
350000 EQUIPMENT
TSB: OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0101-15
T-SB-0101-15
Nov 2, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDA
T-SB-0005-13 REV
Nov 2, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0101-15
T-SB-0101-15
Nov 2, 2015
350000 EQUIPMENT
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDA
T-TT-0309-14 REV
Oct 13, 2015
353000 EQUIPMENT:ELECTRICAL
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TE
T-TT-0365-15
Sep 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ?ON? CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.
T-TT-0365-15
Sep 25, 2015
353000 EQUIPMENT:ELECTRICAL
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-TT-0365-15
Sep 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-TT-0363-15
Sep 21, 2015
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TT: VEHICLE MAY ARRIVE AT THE DEALER WITH THE CHARGER CABLE NOT FUNCTIONING. IN SOME CASES THE CABLE IS MODIFIED INTERNALLY. NOTE: THESE TYPES OF MODIFICATIONS WILL VOID THE WARRANTY OF THE CABLE AND HV BATTERY.
T-TT-0363-15
Sep 21, 2015
353000 EQUIPMENT:ELECTRICAL
TT: Vehicle may arrive at the dealer with the charger cable not functioning. In some cases the cable is modified internally. NOTE: These types of modifications will void the warranty of the cable and HV Battery.
TTT-0234-13 Rev6
Sep 21, 2015
353000 EQUIPMENT:ELECTRICAL
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicabilit
T-TT-0234-13 REV
Sep 21, 2015
350000 EQUIPMENT
TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILIT
T-TT-0234-13 REV
Sep 21, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILIT
T-TT-0344-15 REV
Sep 15, 2015
350000 EQUIPMENT
TT: IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.
T-SB-0051-13 REV
Aug 9, 2015
350000 EQUIPMENT
TSB: AUGUST 19, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0061-15
T-SB-0051-13 REV
Aug 9, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: AUGUST 19, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0061-15
TTT-0337-15 Rev1
Apr 6, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
TTT-0337-15 Rev1
Apr 6, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
TTT-0337-15 Rev1
Apr 6, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-SB-0012-13 REV
Jan 15, 2015
060000 ENGINE (PWS)
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
T-SB-0012-13 REV
Jan 15, 2015
110000 ELECTRICAL SYSTEM
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
T-PG007-01
May 4, 2001
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Replacement vin plates.
T-PG002-91
Jan 18, 1991
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Product general information.
TOYOTA PRIUS PLUG-IN HYBRID — All Years Overview
Complete safety history for the TOYOTA PRIUS PLUG-IN HYBRID across all model years (2010–2026).
9
Total Recalls
106
Total Complaints
0
Investigations
16
Reported Crashes
2
Reported Fires
0
Reported Deaths
TOYOTA PRIUS PLUG-IN HYBRID — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.