2013 TOYOTA PRIUS PLUG-IN HYBRID

1 recalls — 18 complaints — 85 TSBs — 4/5 safety rating

17V718000 Nov 15, 2017
HYBRID PROPULSION SYSTEM
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
Consequence
The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
39,915 vehicles affected
Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

18 total complaints 6 crashes

Top Reported Components

ComponentComplaints
SERVICE BRAKES4
ELECTRICAL SYSTEM3
ENGINE3
POWER TRAIN2
STRUCTURE2
VEHICLE SPEED CONTROL1
FUEL/PROPULSION SYSTEM1
AIR BAGS1
SEAT BELTS1
STRUCTURE Jun 20, 2024
Incident date: Jun 17, 2024
The contact owns a 2017 Ford Explorer. The contact stated that the seals on the driver’s and passenger’s sides of the front windshield had deteriorated. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet ava... Read more
STRUCTURE May 28, 2024
Incident date: May 23, 2024
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d... Read more
SEAT BELTS May 24, 2024
Incident date: May 22, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? >>> The passenger detection hardware underneath the front passenger seat had faulty wiring. The repaired hardware completed by Tesla this week is available for inspection upon request. I did take ama... Read more
AIR BAGS May 24, 2024
Incident date: May 22, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? >>> The passenger detection hardware underneath the front passenger seat had faulty wiring. The repaired hardware completed by Tesla this week is available for inspection upon request. I did take ama... Read more
POWER TRAIN Jan 16, 2024
Incident date: Dec 5, 2023
Originally we had an engine light come on upon the engine chugging and the vehicle lunging forward at times. The diagnostic showed a bad lifter on the passenger side. They then replaced the passenger side lifters. We asked them to replace both sides since this was a known problem with our year, make... Read more
ENGINE Jan 16, 2024
Incident date: Dec 5, 2023
Originally we had an engine light come on upon the engine chugging and the vehicle lunging forward at times. The diagnostic showed a bad lifter on the passenger side. They then replaced the passenger side lifters. We asked them to replace both sides since this was a known problem with our year, make... Read more
ENGINE Dec 15, 2023
Incident date: Sep 15, 2023
Engine would not accelerate after stopping at a store. Limped home at 15 mph. Engine light came on a few miles from home. Vehicle would not stay running the next morning and had to be towed to dealership. Problem was an injector that the seal had failed on causing the engine to flood with gasoline. ... Read more
FUEL/PROPULSION SYSTEM Dec 15, 2023
Incident date: Sep 15, 2023
The fuel injectors do not work!
ENGINE Jul 6, 2023
Incident date: Jun 18, 2023
1. The component or system that failed or malfunctioned is suspected to be related to oil consumption or engine failure, as indicated by the burning of 1 quarts of oil within 400 miles driven, premature burning of spark plugs (The spark plugs, which were replaced prematurely, can be made available f... Read more
SERVICE BRAKES Jul 15, 2020
Incident date: Jul 10, 2020
I WAS INVOLVED IN AN ACCIDENT WITH MY 2013 TOYOTA PRIUS DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC. THE CAR IN FRONT OF ME SUDDENLY CAME TO A STOP AND I IMMEDIATELY SLAMMED ON MY BRAKES. THERE WAS AMPLE DISTANCE TO STOP SAFELY BUT I ENDED UP REAR ENDING THE CAR AHEAD OF ME WITHOUT ANY NOTICEAB... Read more
Crash
ELECTRICAL SYSTEM May 3, 2020
Incident date: Oct 16, 2019
GOT A 2014 PLUG IN.. I SMELL SOME ELCTRICAL BURN UNDER THE HOOD... IT FEEL LIKE COME FROM THE INVTER I SEE A 2ND RECALLED ON THE 2018 BUT I NEVER GOT A RECALLED LETTER.
SERVICE BRAKES Jan 7, 2019
Incident date: Jan 7, 2019
THE ABS AND STABILITY CONTROL LIGHT CAME ON. BRAKING SYSTEM FEELS INCONSISTENT. WHEN THE LIGHTS CAME ON, THERE IS NO WARNING SO YOU MIGHT GET AN ACCIDENT WITHOUT BEING PREPARED. THIS IS A REOCCURING SAFETY ISSUE AND FROM MY 10 MINUTE RESEARCH, IT IS A WIDESPREAD PROBLEM.
ELECTRICAL SYSTEM Mar 14, 2018
Incident date: Mar 14, 2018
BATTERY HOLD DOWN BRACKETS FOR MAIN TRACTION BATTERY (21 KW) BROKE ALLOWING AN UNSAFE CONDITION FOR SEVERAL MONTHS WHILE THE DEALER TRIED TO FIGURE OUT THE NOISE WE REPORTED. THIS HAS HAPPENED TWICE NOW IN 88900 MILES. DEALER AND TOYOTA STATES THAT THIS OCCURRED BECAUSE OF A DIRT ROAD I DRIVE ON REG... Read more
SERVICE BRAKES Aug 11, 2017
Incident date: Aug 7, 2017
I WAS TRAVELING ABOUT 30 MPH IN TOWN WITH PLENTY OF STOPPING ROOM IN FRONT OF ME. THE CAR IN FRONT STEPPED ON THE BRAKES AND SO I STEPPED ON MINE. MY BRAKES WERE TOTALLY UNRESPONSIVE. I PUSHED THE BRAKE PEDAL TO THE FLOOR AND NOTHING HAPPENED. I DID IT AGAIN AND NOTHING HAPPENED. I REAR ENDED T... Read more
Crash
SERVICE BRAKES Sep 8, 2016
Incident date: Sep 7, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, IT MOVED FORWARD AND PUSHED INTO ANOTHER VEHICLE AND A CHAIN LINKED FENCE. THE VEHICLE WAS PLACED IN NEUTRAL; HOWEVER, THE VEHICLE REVERSED AND PUSHED INTO ANOTHER SECTION OF THE FENCE. THE CONTACT ALSO STAT... Read more
Crash
ELECTRICAL SYSTEM Sep 8, 2016
Incident date: Sep 7, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, IT MOVED FORWARD AND PUSHED INTO ANOTHER VEHICLE AND A CHAIN LINKED FENCE. THE VEHICLE WAS PLACED IN NEUTRAL; HOWEVER, THE VEHICLE REVERSED AND PUSHED INTO ANOTHER SECTION OF THE FENCE. THE CONTACT ALSO STAT... Read more
Crash
VEHICLE SPEED CONTROL Sep 8, 2016
Incident date: Sep 7, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, IT MOVED FORWARD AND PUSHED INTO ANOTHER VEHICLE AND A CHAIN LINKED FENCE. THE VEHICLE WAS PLACED IN NEUTRAL; HOWEVER, THE VEHICLE REVERSED AND PUSHED INTO ANOTHER SECTION OF THE FENCE. THE CONTACT ALSO STAT... Read more
Crash
POWER TRAIN Sep 8, 2016
Incident date: Sep 7, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, IT MOVED FORWARD AND PUSHED INTO ANOTHER VEHICLE AND A CHAIN LINKED FENCE. THE VEHICLE WAS PLACED IN NEUTRAL; HOWEVER, THE VEHICLE REVERSED AND PUSHED INTO ANOTHER SECTION OF THE FENCE. THE CONTACT ALSO STAT... Read more
Crash

NHTSA Safety Ratings — 2013 TOYOTA PRIUS PLUG-IN HYBRID

2013 Toyota Prius Plug-In Hybrid 5 HB FWD

CategoryRating
Overall Rating 4 / 5 ★★★★☆
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash — Driver 5 / 5 ★★★★★
Frontal Crash — Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash — Driver 5 / 5 ★★★★★
Side Crash — Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 12.4%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2013 TOYOTA PRIUS PLUG-IN HYBRID

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) 51.0 49.0 50.0 Regular Gas and Electricity $1,350

CO2 Emissions: 133.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2013 TOYOTA PRIUS PLUG-IN HYBRID

85 manufacturer communications from 43 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT20
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)13
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL10
353000 EQUIPMENT:ELECTRICAL7
110000 ELECTRICAL SYSTEM6
060000 ENGINE (PWS)4
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY3
118000 ELECTRICAL SYSTEM:SOFTWARE3
T-PANT-2024-004- Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004- Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB005823 Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
Toyota PRO19-02 Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02 Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02 Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota Safety Re Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0125-20 Dec 16, 2020
350000 EQUIPMENT
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)
T-SB-0101-15_Obs Dec 18, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.
T-SB-0101-15_Obs Dec 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.
T-TT-0442-17_Rev Nov 18, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev Nov 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev Nov 18, 2019
110000 ELECTRICAL SYSTEM
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-SB-0080-19 Jul 9, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0080-19 Jul 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0033-14-Obs Jul 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.
T-SB-0134-16-Rev Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-TT-0442-17_Rev Apr 30, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev Apr 30, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev Apr 30, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0414-16-Rev Feb 28, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev Feb 28, 2019
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev Feb 28, 2019
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0044-16_Rev Feb 7, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Intr
T-TT-0414-16-Rev Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev Sep 12, 2018
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0304-17_Rev Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0134-16_Rev Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17 Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
T-SB-0116-15 REV Aug 11, 2016
060000 ENGINE (PWS)
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPP
T-SB-0116-15 REV Aug 11, 2016
100001 HYBRID PROPULSION SYSTEM
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPP
Safety Recall an Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
Safety Recall an Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
T-TT-0403-16 Jul 5, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.
T-TT-0403-16 Jul 5, 2016
100001 HYBRID PROPULSION SYSTEM
TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.
T-TT-0403-16 Jul 5, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.
T-SB-0044-16 May 19, 2016
350000 EQUIPMENT
TSB: ON SOME VEHICLES, WHEN RAPGARD? IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD?
T-SB-0044-16 May 19, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-SB-0044-16 May 19, 2016
160000 STRUCTURE
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-SB-0044-16 May 19, 2016
162000 STRUCTURE:BODY
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-TT-0392-16 REV May 4, 2016
350000 EQUIPMENT
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X (LOLLIPOP) OR LATER.
T-TT-0392-16 REV May 4, 2016
110000 ELECTRICAL SYSTEM
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X (LOLLIPOP) OR LATER.
T-TT-0374-15 REV Mar 8, 2016
350000 EQUIPMENT
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICA
T-TT-0374-15 REV Mar 8, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICA
T-TT-0268-13 REV Mar 8, 2016
350000 EQUIPMENT
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: ? DIFFICULTY PAIRING THE PHONE. ? INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. ? VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LO
T-TT-0374-15 Mar 8, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicab
T-TT-0385-16 Feb 25, 2016
110000 ELECTRICAL SYSTEM
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFE
T-TT-0385-16 Feb 25, 2016
350000 EQUIPMENT
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFE
T-TT-0385-16 Feb 25, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the refer
T-TT-0381-16 Jan 11, 2016
350000 EQUIPMENT
TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
T-TT-0374-15 Dec 1, 2015
350000 EQUIPMENT
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABIL
T-TT-0374-15 Dec 1, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABIL
T-SB-0116-15 Nov 19, 2015
060000 ENGINE (PWS)
TSB: SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES AND 2012 ? 2015 MODEL YEAR PRIUS PHV AND PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A ?RUNS ROUGH? AND/OR MIL ?ON? CONDITION WITH DTC(S) P030# (MISFIRE) DURING LIGHT AC
T-SB-0006-13 REV Nov 5, 2015
350000 EQUIPMENT
TSB: OBSOLETE NOTICE NOVEMBER 5, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0108-15
T-SB-0108-15 Nov 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.)
T-SB-0108-15 Nov 5, 2015
350000 EQUIPMENT
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.)
T-SB-0133-14 REV Nov 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIV
T-SB-0133-14 REV Nov 5, 2015
350000 EQUIPMENT
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIV
T-SB-0006-13 REV Nov 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE NOVEMBER 5, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0108-15
T-SB-0101-15 Nov 2, 2015
350000 EQUIPMENT
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDA
T-SB-0101-15 Nov 2, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDA
T-SB-0005-13 REV Nov 2, 2015
350000 EQUIPMENT
TSB: OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0101-15
T-SB-0005-13 REV Nov 2, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0101-15
T-TT-0309-14 REV Oct 13, 2015
353000 EQUIPMENT:ELECTRICAL
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TE
T-TT-0365-15 Sep 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ?ON? CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.
T-TT-0365-15 Sep 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-TT-0365-15 Sep 25, 2015
353000 EQUIPMENT:ELECTRICAL
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-TT-0234-13 REV Sep 21, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILIT
TTT-0234-13 Rev6 Sep 21, 2015
353000 EQUIPMENT:ELECTRICAL
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicabilit
T-TT-0234-13 REV Sep 21, 2015
350000 EQUIPMENT
TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILIT
T-TT-0363-15 Sep 21, 2015
353000 EQUIPMENT:ELECTRICAL
TT: Vehicle may arrive at the dealer with the charger cable not functioning. In some cases the cable is modified internally. NOTE: These types of modifications will void the warranty of the cable and HV Battery.
T-TT-0363-15 Sep 21, 2015
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TT: VEHICLE MAY ARRIVE AT THE DEALER WITH THE CHARGER CABLE NOT FUNCTIONING. IN SOME CASES THE CABLE IS MODIFIED INTERNALLY. NOTE: THESE TYPES OF MODIFICATIONS WILL VOID THE WARRANTY OF THE CABLE AND HV BATTERY.
T-TT-0344-15 REV Sep 15, 2015
350000 EQUIPMENT
TT: IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.
T-SB-0051-13 REV Aug 9, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: AUGUST 19, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0061-15
T-SB-0051-13 REV Aug 9, 2015
350000 EQUIPMENT
TSB: AUGUST 19, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0061-15
TTT-0337-15 Rev1 Apr 6, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
TTT-0337-15 Rev1 Apr 6, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
TTT-0337-15 Rev1 Apr 6, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-SB-0012-13 REV Jan 15, 2015
110000 ELECTRICAL SYSTEM
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
T-SB-0012-13 REV Jan 15, 2015
060000 ENGINE (PWS)
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
T-TT-0199-12 Sep 25, 2013
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and
T-PG007-01 May 4, 2001
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Replacement vin plates.
T-PG002-91 Jan 18, 1991
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Product general information.

TOYOTA PRIUS PLUG-IN HYBRID — All Years Overview

Complete safety history for the TOYOTA PRIUS PLUG-IN HYBRID across all model years (2010–2026).

9 Total Recalls
106 Total Complaints
0 Investigations
16 Reported Crashes
2 Reported Fires
0 Reported Deaths

TOYOTA PRIUS PLUG-IN HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 5 View
2025 2 2 View
2018 0 1 View
2017 0 13 View
2015 1 6 View
2014 1 21 View
2013 (current) 1 18
2012 2 31 View
2011 0 1 View
2010 1 8 View

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GRAND HIGHLANDER 388 332 View
PRIUS 365 15,456 View