Complaint Statistics
53 total complaints
7 crashes 6 injuries
Top Reported Components
| Component | Complaints |
| SERVICE BRAKES | 8 |
| UNKNOWN OR OTHER | 8 |
| ENGINE | 7 |
| ELECTRICAL SYSTEM | 6 |
| VEHICLE SPEED CONTROL | 4 |
| WHEELS | 3 |
| AIR BAGS | 3 |
| STEERING | 3 |
| EXTERIOR LIGHTING | 2 |
| POWER TRAIN | 2 |
Incident date: Mar 16, 2026
Brake actuator assembly known issue in Prius C, Toyota refuses to do anything about it. Part is not cheap.
Incident date: Nov 13, 2025
While driving, suddenly all brake lights and warning lights went on, and brakes stopped working normally. It became difficult to brake (brake took a while to engage - had to press pedal to the floor). After diagnostics at the dealership it looks like the brake booster failed. Apparently Toyota knew
... about this issue as they did an extended warranty through a Customer Support Program, but unfortunately my issue occurred just past the expiration of that warranty. Since brakes are such a critical component of vehicle safety, if they don't operate well or as expected, it endangers the driver and everyone else on the road. It is wild that Toyota is aware of this issue but that there has been no recall yet.Read more
Incident date: Mar 13, 2025
I was told that my Brake Booster and Brake Booster Pump Assembly needed replaced. I had specifically asked my dealership in the past if there were any issues with my car and was told that there was nothing, which was untrue. I called Toyota and was told that I was mailed something back in 2018, but
... I do not remember receiving it. Now I am told that this has expired. I wanted to know if I had any recourse or extension time on this program 21 TE01. I am afraid that my brakes will not work, as the lights go off and on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 10, 2025
Cruise Control Not Working. Traction Control Light Active, Brake Light Active, And Light Active The cause was diagnosed by Toyota of Paris. TSB for C1391 Code abnormal leak in accumulator. The corrective action is to replace brake booster assembly with Master cylinder and Brake Booster pump Assem
... bly.Read more
Incident date: Jun 10, 2025
Cruise Control Not Working. Traction Control Light Active, Brake Light Active, And Light Active The cause was diagnosed by Toyota of Paris. TSB for C1391 Code abnormal leak in accumulator. The corrective action is to replace brake booster assembly with Master cylinder and Brake Booster pump Assem
... bly.Read more
Incident date: Jun 10, 2025
Cruise Control Not Working. Traction Control Light Active, Brake Light Active, And Light Active The cause was diagnosed by Toyota of Paris. TSB for C1391 Code abnormal leak in accumulator. The corrective action is to replace brake booster assembly with Master cylinder and Brake Booster pump Assem
... bly.Read more
Incident date: Jun 15, 2025
We were driving on a city street about 25-30mph and the car jerked suddenly and the lights on the dashboard illuminated and the "Check Hybrid System" message came up as well. The car was able to coast to a nearby parking lot. We attempted to drive the car home and the car stalled in the middle of th
... e street. We were able to push the car off the road and then get it towed. The presented a potentially very dangerous situation as the car had a complete failure while driving in the middle of the road. The Toyota service department ran a diagnosis which returned DTC P0A94. All of this indicates that the car should be covered under the CUSTOMER CONFIDENCE PROGRAM 23TE03 however that program seems to only cover the 2010-2015 Prius and 2011-2017 Prius V models and not the Prius C. There are several reports of this same issue happening on the Prius C as well though so it doesn't make sense that it is not covered.Read more
Incident date: Jun 15, 2025
We were driving on a city street about 25-30mph and the car jerked suddenly and the lights on the dashboard illuminated and the "Check Hybrid System" message came up as well. The car was able to coast to a nearby parking lot. We attempted to drive the car home and the car stalled in the middle of th
... e street. We were able to push the car off the road and then get it towed. The presented a potentially very dangerous situation as the car had a complete failure while driving in the middle of the road. The Toyota service department ran a diagnosis which returned DTC P0A94. All of this indicates that the car should be covered under the CUSTOMER CONFIDENCE PROGRAM 23TE03 however that program seems to only cover the 2010-2015 Prius and 2011-2017 Prius V models and not the Prius C. There are several reports of this same issue happening on the Prius C as well though so it doesn't make sense that it is not covered.Read more
Incident date: Jun 5, 2025
2014 Toyota Prius C with 220k miles. Four warning lights came on while driving. Brakes became not responsive unless you press down very hard. Regenerative braking, went away. The Brake pump can be audibly heard turning on every few seconds.
Incident date: Apr 29, 2025
My 2014 Toyota Prius C experienced a complete hybrid inverter failure. The part number of the inverter is the same as the one covered under Toyota’s inverter recalls (such as Recall J0V), yet my VIN is not included. The failure created a serious safety concern, as the vehicle lost power while in m
... otion. Toyota’s recall appears to be too limited in scope and may need to be expanded to cover Prius C models that share the same faulty part. I am requesting that NHTSA investigate this issue, as it appears to involve the same hardware defect acknowledged in other Prius models.Read more
Incident date: Mar 20, 2025
Code C1391 Master cylinder/ break booster
Incident date: Jul 13, 2024
See attached document for complaint.
Incident date: Jul 21, 2024
While driving car completely shut off in middle of road. Would not turn back on. Had car towed still will not start.
Incident date: Apr 30, 2024
The contact owns a 2014 Toyota Prius C. The contact stated that while driving at undisclosed speeds and turning from the left lane, the steering wheel popped out. The vehicle was able to reverse however, tires were pushed inward. The vehicle was pushed out of the roadway. There were no warning light
... s illuminated. The hazard light was inoperable. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000. The VIN was not available.Read more
Incident date: Apr 30, 2024
The contact owns a 2014 Toyota Prius C. The contact stated that while driving at undisclosed speeds and turning from the left lane, the steering wheel popped out. The vehicle was able to reverse however, tires were pushed inward. The vehicle was pushed out of the roadway. There were no warning light
... s illuminated. The hazard light was inoperable. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000. The VIN was not available.Read more
Incident date: Apr 30, 2024
The contact owns a 2014 Toyota Prius C. The contact stated that while driving at undisclosed speeds and turning from the left lane, the steering wheel popped out. The vehicle was able to reverse however, tires were pushed inward. The vehicle was pushed out of the roadway. There were no warning light
... s illuminated. The hazard light was inoperable. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000. The VIN was not available.Read more
Incident date: Feb 9, 2024
Watergets into the body of the car for years since i bought the car i chaged the "body plugs" at the dealer they told me that would fix the problem but whenever it rains floor and trunk fills with water.
Incident date: Feb 9, 2024
Watergets into the body of the car for years since i bought the car i chaged the "body plugs" at the dealer they told me that would fix the problem but whenever it rains floor and trunk fills with water.
Incident date: Dec 13, 2022
The contact owns a 2014 Toyota Prius C. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to move the vehicle to the shoulder of the roadway safely. The contact stated that before losing motive power, an unknown warning light illuminated. T
... he vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure had recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,211.Read more
Incident date: Oct 27, 2021
While driving, I received a warning "hybrid system malfunction". Within seconds, the vehicle powered off and the steering wheel LOCKED. I had no control of the car and came to an abrupt stop in lane 1 of a two lane road. I was fortunate that it was late in the evening with few cars on the road, h
... ad I been on the highway during rush hour the outcome, due to loss of power and control (steering), could have been catastrophic and perhaps fatal for me or other commuters. I note that in 2014, Toyota notified NHTSA of a recall to, "rectify software in two of the Prius's electronic control units, one for the motor/generator and the other controlling the hybrid system." Further Toyota said, "In rare circumstances, it could shut down the hybrid system itself, resulting in loss of power and the vehicle coming to a stop". This is exactly what happened to me the other night. Toyota claims, in 2014, that "it has received no reports of accidents or injuries related to the problem." This seems to be an extraordinarily amount of good luck as I could have been easily rear-ended the other night. Curiously, in this NHTSA data base, another owner reported an incident (11439720) on November 8, 2021, that is similar to the experience I had just days prior. And our VINS are eerily close. Coincidence? Not likely. Does the 2014 recall apply to my car and if not, why not given I experienced the exact same symptoms?Read more
Incident date: Oct 27, 2021
While driving, I received a warning "hybrid system malfunction". Within seconds, the vehicle powered off and the steering wheel LOCKED. I had no control of the car and came to an abrupt stop in lane 1 of a two lane road. I was fortunate that it was late in the evening with few cars on the road, h
... ad I been on the highway during rush hour the outcome, due to loss of power and control (steering), could have been catastrophic and perhaps fatal for me or other commuters. I note that in 2014, Toyota notified NHTSA of a recall to, "rectify software in two of the Prius's electronic control units, one for the motor/generator and the other controlling the hybrid system." Further Toyota said, "In rare circumstances, it could shut down the hybrid system itself, resulting in loss of power and the vehicle coming to a stop". This is exactly what happened to me the other night. Toyota claims, in 2014, that "it has received no reports of accidents or injuries related to the problem." This seems to be an extraordinarily amount of good luck as I could have been easily rear-ended the other night. Curiously, in this NHTSA data base, another owner reported an incident (11439720) on November 8, 2021, that is similar to the experience I had just days prior. And our VINS are eerily close. Coincidence? Not likely. Does the 2014 recall apply to my car and if not, why not given I experienced the exact same symptoms?Read more
Incident date: Oct 27, 2021
While driving, I received a warning "hybrid system malfunction". Within seconds, the vehicle powered off and the steering wheel LOCKED. I had no control of the car and came to an abrupt stop in lane 1 of a two lane road. I was fortunate that it was late in the evening with few cars on the road, h
... ad I been on the highway during rush hour the outcome, due to loss of power and control (steering), could have been catastrophic and perhaps fatal for me or other commuters. I note that in 2014, Toyota notified NHTSA of a recall to, "rectify software in two of the Prius's electronic control units, one for the motor/generator and the other controlling the hybrid system." Further Toyota said, "In rare circumstances, it could shut down the hybrid system itself, resulting in loss of power and the vehicle coming to a stop". This is exactly what happened to me the other night. Toyota claims, in 2014, that "it has received no reports of accidents or injuries related to the problem." This seems to be an extraordinarily amount of good luck as I could have been easily rear-ended the other night. Curiously, in this NHTSA data base, another owner reported an incident (11439720) on November 8, 2021, that is similar to the experience I had just days prior. And our VINS are eerily close. Coincidence? Not likely. Does the 2014 recall apply to my car and if not, why not given I experienced the exact same symptoms?Read more
Incident date: Nov 7, 2021
While driving on the interstate yesterday my Prius computer shut down entirely.
Incident date: Nov 7, 2021
While driving on the interstate yesterday my Prius computer shut down entirely.
Incident date: Nov 7, 2021
While driving on the interstate yesterday my Prius computer shut down entirely.
Incident date: Sep 9, 2021
The seal of the rear lamp assembly becomes unsealed and lets water in. Burns our bulbs and short out electrical system because of this. Second right rear assembly was replaced today and now front units are also foggy so I know that the seal on the lamp unit is also wearing. I read about this with ot
... her Prius and other c models. I had to buy actual Toyota parts as there are no aftermarket units.Read more
Incident date: Aug 18, 2021
Brake failure / Unintended Acceleration / Unknown cause Driving at approx 25mph on urban street (road in good condition no potholes, ramps, etc) I began to slowly brake as I approached a red traffic light. Instead of braking, the car began to accelerate quickly. I pressed the brake pedal again - n
... o response. Pressed down hard for a third time which executed an emergency stop. This all happened within 1 or 2 secs. There were no injuries or involvement of other cars on this occasion. However, had I been any closer to the car in front, I believe I would have rear-ended it. Had this occurred a few moments later, at the busy junction 400m ahead, it could have been fatal. I am absolutely sure it was not driver error. I was not distracted, drive regularly, and have been a confident and safe driver for over 30yrs. I have never experienced this in a car before, and in fact wasn't aware that it could happen until I researched it on this site. No warning lights or indicators came on. The car ran normally for the remaining 2 miles back home. I didn't think anything of it before, but prior to this incident (in our 5 yrs ownership) there were approx. 5 instances when the engine would "roar" as if it wanted to accelerate but didn't when I was breaking or slowing down on a highway. Also, there were perhaps 3 instances when the car felt as though it was "running away" i.e. a slight acceleration - for no obvious reason. As neither of these represented safety issues, I assumed the car was just a bit old and these issues would be addressed as part of any service. Now I wonder if they are related to the sudden acceleration. The car is currently having a "health checks" run, but nothing has been found. I am reluctant to drive this vehicle if neither my dealer or Toyota can discern the problem. Overall we have been happy with this car and its performance, but this is an unacceptable "anomaly" as far as safety is concerned. Vehicle available for inspection.Read more
Incident date: Aug 18, 2021
Brake failure / Unintended Acceleration / Unknown cause Driving at approx 25mph on urban street (road in good condition no potholes, ramps, etc) I began to slowly brake as I approached a red traffic light. Instead of braking, the car began to accelerate quickly. I pressed the brake pedal again - n
... o response. Pressed down hard for a third time which executed an emergency stop. This all happened within 1 or 2 secs. There were no injuries or involvement of other cars on this occasion. However, had I been any closer to the car in front, I believe I would have rear-ended it. Had this occurred a few moments later, at the busy junction 400m ahead, it could have been fatal. I am absolutely sure it was not driver error. I was not distracted, drive regularly, and have been a confident and safe driver for over 30yrs. I have never experienced this in a car before, and in fact wasn't aware that it could happen until I researched it on this site. No warning lights or indicators came on. The car ran normally for the remaining 2 miles back home. I didn't think anything of it before, but prior to this incident (in our 5 yrs ownership) there were approx. 5 instances when the engine would "roar" as if it wanted to accelerate but didn't when I was breaking or slowing down on a highway. Also, there were perhaps 3 instances when the car felt as though it was "running away" i.e. a slight acceleration - for no obvious reason. As neither of these represented safety issues, I assumed the car was just a bit old and these issues would be addressed as part of any service. Now I wonder if they are related to the sudden acceleration. The car is currently having a "health checks" run, but nothing has been found. I am reluctant to drive this vehicle if neither my dealer or Toyota can discern the problem. Overall we have been happy with this car and its performance, but this is an unacceptable "anomaly" as far as safety is concerned. Vehicle available for inspection.Read more
Incident date: Aug 18, 2021
Brake failure / Unintended Acceleration / Unknown cause Driving at approx 25mph on urban street (road in good condition no potholes, ramps, etc) I began to slowly brake as I approached a red traffic light. Instead of braking, the car began to accelerate quickly. I pressed the brake pedal again - n
... o response. Pressed down hard for a third time which executed an emergency stop. This all happened within 1 or 2 secs. There were no injuries or involvement of other cars on this occasion. However, had I been any closer to the car in front, I believe I would have rear-ended it. Had this occurred a few moments later, at the busy junction 400m ahead, it could have been fatal. I am absolutely sure it was not driver error. I was not distracted, drive regularly, and have been a confident and safe driver for over 30yrs. I have never experienced this in a car before, and in fact wasn't aware that it could happen until I researched it on this site. No warning lights or indicators came on. The car ran normally for the remaining 2 miles back home. I didn't think anything of it before, but prior to this incident (in our 5 yrs ownership) there were approx. 5 instances when the engine would "roar" as if it wanted to accelerate but didn't when I was breaking or slowing down on a highway. Also, there were perhaps 3 instances when the car felt as though it was "running away" i.e. a slight acceleration - for no obvious reason. As neither of these represented safety issues, I assumed the car was just a bit old and these issues would be addressed as part of any service. Now I wonder if they are related to the sudden acceleration. The car is currently having a "health checks" run, but nothing has been found. I am reluctant to drive this vehicle if neither my dealer or Toyota can discern the problem. Overall we have been happy with this car and its performance, but this is an unacceptable "anomaly" as far as safety is concerned. Vehicle available for inspection.Read more
Incident date: Feb 19, 2020
I TURNED ON MY VEHICLE AND WHEN I SWITCHED GEARS, FROM PARK TO DRIVE, IT DID NOT REGISTER THAT IT WAS IN DRIVE. WHEN I TRIED TO DRIVE AWAY, THERE WAS NO ACCELERATION AND LACK OF POWER. MY BATTERY WAS OPERATING AT ALMOST MAX CAPACITY.
Incident date: Feb 19, 2020
I TURNED ON MY VEHICLE AND WHEN I SWITCHED GEARS, FROM PARK TO DRIVE, IT DID NOT REGISTER THAT IT WAS IN DRIVE. WHEN I TRIED TO DRIVE AWAY, THERE WAS NO ACCELERATION AND LACK OF POWER. MY BATTERY WAS OPERATING AT ALMOST MAX CAPACITY.
Incident date: Feb 19, 2020
I TURNED ON MY VEHICLE AND WHEN I SWITCHED GEARS, FROM PARK TO DRIVE, IT DID NOT REGISTER THAT IT WAS IN DRIVE. WHEN I TRIED TO DRIVE AWAY, THERE WAS NO ACCELERATION AND LACK OF POWER. MY BATTERY WAS OPERATING AT ALMOST MAX CAPACITY.
Incident date: Dec 16, 2019
MY DAUGHTER WAS TRAVELING DOWN 121 BY GRAPEVINE MILLS MALL. SHE NOTICED A DRIVER BEING AGGRESSIVE. SO SHE ATTEMPTED TO SWITCH TO GET AWAY FROM HIM. WHEN SHE WAS CHECKING TO MERGE TO NEXT LANE THE AGGRESSIVE DRIVER STOPPED FOR NO REASON. INTENTIONELLY WRECKING HER CAR. THEN DRIVING OFF. HER VEHICLE
... HAD EXTENSIVE DAMAGE AND HER AIR BACKS NEVER DEPLOYED. HER PRIUS C HAD DRIVER SIDE FRONT END DAMAGE. THE FRONT DRIVER SIDE FENDER WAS RIPPED FROM THE VEHICLE.Read more
Crash
Incident date: Jul 28, 2019
CITY STREET ...PRESSED ON GAS AFTER THE LIGHT CHANGED AND IT DID NOT GO FORWARD AND THEN WAIVERED FOR AWHILE. I WAS VERY CLOSE TO HOME. I DO NOT KNOW HOW IT WILL WORK TOMORROW . NO WARNING LIGHTS WERE ON. IT HAS ACTED FUNNY BEFORE LIKE THIS ON HIGHWAY TRIPS AND THEN IT WOULDN'T DO IT. TOYOTA DEALER
... S DO NOT EVEN KNOW ABOUT THEM AND IT IS ANNOYING. IT FEELS LIKE A TRANSMISSION SLIPPING BUT HAS LESS THAN 70,000 MILES. I THOUGHT MAYBE HEAT IS DOING IT BUT NOW THAT IT IS OUT OF WARRANTY IE OVER 5 YEARS OLD, I DO NOT KNOW WHAT TO DO. I AM UNSURE WHAT CAUSES THIS SINCE NO LIGHTS WARN ANYTHING IS WRONG.Read more
Incident date: Jul 28, 2019
CITY STREET ...PRESSED ON GAS AFTER THE LIGHT CHANGED AND IT DID NOT GO FORWARD AND THEN WAIVERED FOR AWHILE. I WAS VERY CLOSE TO HOME. I DO NOT KNOW HOW IT WILL WORK TOMORROW . NO WARNING LIGHTS WERE ON. IT HAS ACTED FUNNY BEFORE LIKE THIS ON HIGHWAY TRIPS AND THEN IT WOULDN'T DO IT. TOYOTA DEALER
... S DO NOT EVEN KNOW ABOUT THEM AND IT IS ANNOYING. IT FEELS LIKE A TRANSMISSION SLIPPING BUT HAS LESS THAN 70,000 MILES. I THOUGHT MAYBE HEAT IS DOING IT BUT NOW THAT IT IS OUT OF WARRANTY IE OVER 5 YEARS OLD, I DO NOT KNOW WHAT TO DO. I AM UNSURE WHAT CAUSES THIS SINCE NO LIGHTS WARN ANYTHING IS WRONG.Read more
Incident date: Jul 28, 2019
CITY STREET ...PRESSED ON GAS AFTER THE LIGHT CHANGED AND IT DID NOT GO FORWARD AND THEN WAIVERED FOR AWHILE. I WAS VERY CLOSE TO HOME. I DO NOT KNOW HOW IT WILL WORK TOMORROW . NO WARNING LIGHTS WERE ON. IT HAS ACTED FUNNY BEFORE LIKE THIS ON HIGHWAY TRIPS AND THEN IT WOULDN'T DO IT. TOYOTA DEALER
... S DO NOT EVEN KNOW ABOUT THEM AND IT IS ANNOYING. IT FEELS LIKE A TRANSMISSION SLIPPING BUT HAS LESS THAN 70,000 MILES. I THOUGHT MAYBE HEAT IS DOING IT BUT NOW THAT IT IS OUT OF WARRANTY IE OVER 5 YEARS OLD, I DO NOT KNOW WHAT TO DO. I AM UNSURE WHAT CAUSES THIS SINCE NO LIGHTS WARN ANYTHING IS WRONG.Read more
Incident date: Dec 24, 2014
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 45 MPH OR ABOVE, WHEN A LARGE VEHICLE PASSED, IT WOULD PULL THE CONTACT'S VEHICLE INTO ITS PATHWAY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN HIGH WIND CONDITIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO SL
... OW DOWN TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. ON MAY 15, 2017, THE VEHICLE WAS INVOLVED IN A COLLISION WITH AN 18-WHEELER. THE CONTACT BELIEVED HE LOST CONTROL OF THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED PAINS AND SOUGHT MEDICAL ATTENTION A MONTH LATER. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE BODY DAMAGE TO THE PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PULLING FAILURE AND PROVIDED CASE NUMBER: 1804052396 IN 2018 AS WELL AS CASE NUMBER: 1905141699 FOR THE RECENT FAILURE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE VEHICLE WAS REAR ENDED ON JANUARY 8, 2019, WHICH DAMAGED THE CHASSIS AND HYBRID BATTERY CAGE. THE CONTACT STATED THAT THE INSURANCE COMPANY REPAIRED THE CHASSIS; HOWEVER, THE HYBRID BATTERY CAGE AND BATTERY WERE NOT REPLACED. THE CONTACT WAS VERY CONCERNED THAT THE VEHICLE COULD CATCH FIRE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.Read more
Crash
1 injured
Incident date: Dec 24, 2014
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 45 MPH OR ABOVE, WHEN A LARGE VEHICLE PASSED, IT WOULD PULL THE CONTACT'S VEHICLE INTO ITS PATHWAY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN HIGH WIND CONDITIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO SL
... OW DOWN TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. ON MAY 15, 2017, THE VEHICLE WAS INVOLVED IN A COLLISION WITH AN 18-WHEELER. THE CONTACT BELIEVED HE LOST CONTROL OF THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED PAINS AND SOUGHT MEDICAL ATTENTION A MONTH LATER. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE BODY DAMAGE TO THE PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PULLING FAILURE AND PROVIDED CASE NUMBER: 1804052396 IN 2018 AS WELL AS CASE NUMBER: 1905141699 FOR THE RECENT FAILURE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE VEHICLE WAS REAR ENDED ON JANUARY 8, 2019, WHICH DAMAGED THE CHASSIS AND HYBRID BATTERY CAGE. THE CONTACT STATED THAT THE INSURANCE COMPANY REPAIRED THE CHASSIS; HOWEVER, THE HYBRID BATTERY CAGE AND BATTERY WERE NOT REPLACED. THE CONTACT WAS VERY CONCERNED THAT THE VEHICLE COULD CATCH FIRE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.Read more
Crash
1 injured
Incident date: Nov 27, 2018
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE MANAGED TO RESTART AFTER A FEW ATTEMPTS AND THE FAILURE WAS CORRECTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE.
... THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. *DT CONSUMER STATED DEALER RAN COMPLETE DIAGNOSTICS AND FOUND NO FAULTS LOGGED. CONSUMER WILL REPLACE INVERTER. *JBRead more
Incident date: Jul 29, 2018
WHILE BRAKING THE FRONT WHEEL ROLLED OVER A SUNKEN SEWER COVER CAUSING TEMPORARY BRAKING FAILURE AND A SLIDING SENSATION.
Incident date: Jul 20, 2018
TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE SIDE AND FRONT DRIVER SIDE AIR BAGS DEPLOYED, BUT NEITHER STOPPED THE DRIVER FROM MAKING CONTACT WITH THE WINDSHIELD. IN ADDITION, THE SE
... AT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL LACERATIONS, CONTUSIONS TO THE LEFT ARM, SHOULDER, AND HIP, AND SEVERE HEADACHES THE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.Read more
Crash
1 injured
Incident date: Jul 20, 2018
TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE SIDE AND FRONT DRIVER SIDE AIR BAGS DEPLOYED, BUT NEITHER STOPPED THE DRIVER FROM MAKING CONTACT WITH THE WINDSHIELD. IN ADDITION, THE SE
... AT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL LACERATIONS, CONTUSIONS TO THE LEFT ARM, SHOULDER, AND HIP, AND SEVERE HEADACHES THE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.Read more
Crash
1 injured
Incident date: Jul 11, 2018
CAR BATTERY CEASED FUNCTION FOLLOWING HEAT WAVE - REQUIRED SECONDARY BATTERY REPLACEMENT. VEHICLE WAS STATIONARY AFTER SHORT DRIVE (1 MILE) FOLLOWING 24 HOUR NON OPERATION DURING HIGH HEAT (100+). ATTEMPTED TO TURN CAR ON AND ENGINE WOULD NOT START. REQUIRED A TOW AND FULL BATTERY REPLACEMENT.
Incident date: Mar 1, 2018
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED ON MY 2014 VEHICLE. TOYOTA DENIES ANY KNOWLEDGE OF THIS AS A COMMON PROBLEM, BUT THE INTERNET SHOWS THAT IT IS A PROBLEM AFTER ONLY 3 OR 4 YEARS OF PURCHASE OF A BRAND NEW VEHICLE. REPAIR COSTS ARE VERY HIGH FOR EACH DOOR FOR THIS PROBLEM. THERE IS ONLY ONE D
... OOR WITH KEY ENTRY.Read more
Incident date: Nov 7, 2017
I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE
... MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.Read more
Incident date: Nov 7, 2017
I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE
... MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.Read more
Incident date: Nov 7, 2017
I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE
... MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.Read more
Incident date: Jun 29, 2017
A LOS 3 MESES DE COMPRADO FUE EN MARZO 2017 DIO LA PRIMERA VEZ EL PROBLEMA EN TODO EL SISTEMA DE FRENOS LO REPARE Y AL MISMO TIEMPO EXACTO FINALES DE JUNIO 2017 VOLVIO A DAR EL MISMO PROBLEMA EL CONCESIONARIO NO QUIZO RESPONDER NI PORQUE TENIA GARANTIA LLEVE EL CARRO Y COMO NO SE PODIA MANEJAR POR L
... OS FRENOS NO SERVIAN ME ENVIARON EL CARRO EN GRUA A MI CASA NO LO USO DESDE AGOSTO Y LO ESTOY PAGANDO Y POR LOGICA YA SUCEDIO DOS VECES EL CARRO NO SIRVE Y YA NO SE A QUIEN PEDIR AYUDA PORQUE EL CARRO AUNQUE SE REPARE SU PROBLEMA SE VOLVERA A REPETIR PORQUE EL CARRO NO SIRVE Y ME E ENCONTRADO UN COMUNICADO DONDE DICEN QUE LOS PRIUS MUCHOS HAN RESULTADO CON EL MISMO PROBLEMA DE LOS FRENOS. TOYATA DIJO EN UNOS DE MIS RECLAMOS QUE ERA MI CULPA Y NI EN LO MAS ABSOLUTO NL ES MI CULPA SOY DUEA DE 3 CARROS MAS Y MAS VIEJOS Y CON NINGUNO HE TENIDO PROBLEMAS DE NINGUNA INDOLE ESPERO PUEDAN AYUDARME PORQUE MI VIDA Y LA DE MI HIJA CORREN PELIGRO AL MANEJAR ESE VEHICULO. ADJUNTO FOTO DE CUANDO DEL DEALER MANDARON MI CARRO PORQUE NO ES NADA SEGURO MANEJARLO.😠Read more
Incident date: Nov 20, 2017
I WAS DRIVING AT NIGHT ON BACK ROADS WHEN BOTH HEADLIGHTS WENT OUT. I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT TO SEE WHAT WOULD HAPPEN. THE LIGHTS DID NOT GO ON, HOWEVER, I FOUND THAT IF I HELD THE SWITCH UP AS THOUGH I WAS TURNING ON HIGH BEAMS, THE HIGH BEAMS WORKED. I COULD NOT GET THE
... LOW BEAMS TO WORK. I WAS TAKING SOMEONE HOME AND STOPPED AT THEIR HOUSE. WHEN I CAME BACK TO THE CAR AND TURNED IT ON, THE LIGHTS WORKED NORMALLY.Read more
Incident date: Oct 20, 2016
I WAS DRIVING IN SAN FRANCISCO I HAD THREE PASSENGER WITH ME IN THE CAR AND WHEN I WAS GOING UP TO THE HILL THE CAR POWER STARTS GETTING WEAKER AND I WAS HEARING THAT CARES IN THE CAR I DON'T WANT TO GO UP THE HILL NOW I'M LIKE IT'S KEEPS GOING WEAKER AND WEAKER AND WEAKER AND ALL THE SUDDEN THE
... CAR STARTED ROLLING BACK ON ME I THINK THE CANNOT TAKE MORE THAN FOUR PEOPLE IN THE CAR AND I THINK YOU CANNOT DRIVE THE SCORE IN SAN FRANCISCO AND THIS HAPPENED TO ME TWICE AND THE FIRST TIME I HAD AN ACCIDENT AT THE CORNER BEHIND ME BECAUSE THE CAR COULDN'T GO UP THE HILL AND IT'S NOT EVEN BIG HILL IS A SMALL HILL IT'S ALL OVER SAN FRANCISCO THOSE HILLS.Read more
Crash
1 injured
Showing 50 of 53 complaints.
Technical Service Bulletins — 2014 TOYOTA PRIUS C
390 manufacturer communications from 177 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 60 |
| 110000 ELECTRICAL SYSTEM | 36 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 32 |
| 353000 EQUIPMENT:ELECTRICAL | 27 |
| 160000 STRUCTURE | 27 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 23 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 23 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 19 |
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
162000 STRUCTURE:BODY
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
162000 STRUCTURE:BODY
CSP: Customer Support Program ZKG ? Paint Repair Process
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
350000 EQUIPMENT
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
160000 STRUCTURE
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
220000 SEATS
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
030000 BRAKES (PWS)
RL: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
350000 EQUIPMENT
RL: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
030000 BRAKES (PWS)
DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
350000 EQUIPMENT
DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
030000 BRAKES (PWS)
RE: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
350000 EQUIPMENT
RE: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
030000 BRAKES (PWS)
DE: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Brake Booster and Brake Booster Pump Assemblies on certain 2012-2014 Model Year Prius c Vehic
350000 EQUIPMENT
DE: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Brake Booster and Brake Booster Pump Assemblies on certain 2012-2014 Model Year Prius c Vehic
350000 EQUIPMENT
TSB: Some 2012 ? 2014 model year Prius C hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C
110000 ELECTRICAL SYSTEM
TSB: Some 2012 ? 2014 model year Prius C hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C
035000 SERVICE BRAKES, HYDRAULIC:FLUID
TSB: Some 2012 ? 2014 model year Prius C hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
220000 SEATS
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
160000 STRUCTURE
RE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: HVAC drain tube is found to be blocked/clogged.
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
356000 EQUIPMENT ADAPTIVE/MOBILITY
ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
350000 EQUIPMENT
ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
060000 ENGINE (PWS)
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
110000 ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
060000 ENGINE (PWS)
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
110000 ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
060000 ENGINE (PWS)
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
110000 ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
060000 ENGINE (PWS)
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
110000 ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
110000 ELECTRICAL SYSTEM
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
350000 EQUIPMENT
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TT: HVAC drain tube is found to be blocked/clogged.
110000 ELECTRICAL SYSTEM
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
162000 STRUCTURE:BODY
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
110000 ELECTRICAL SYSTEM
TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue ch
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a
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