2013 TOYOTA PRIUS C

0 recalls, 91 complaints - 499 TSBs - 4/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

91 total complaints 14 crashes 3 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	25
UNKNOWN OR OTHER	12
SERVICE BRAKES	10
ENGINE	8
POWER TRAIN	6
FUEL/PROPULSION SYSTEM	5
AIR BAGS	4
EXTERIOR LIGHTING	4
VEHICLE SPEED CONTROL	3
STEERING	3

Incident date: Aug 27, 2026

While I was driving on the freeway the dash lit up with multiple lights. Simultaneously, I lost power to the car and could not accelerate and only break. The steering was tight and I could not steer correctly. Then a message that said, CHECK HYBRID SYSTEM STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY... Read more

Incident date: Aug 27, 2026

Incident date: Feb 5, 2025

The contact owns a 1993 N/A Jeep Wrangler. The contact stated that there was a strong fuel odor coming from the vehicle after the vehicle was refueled. Additionally, the contact stated that the vehicle was experiencing rough idling and reduced power while driving. The vehicle was taken to the dealer... Read more

Incident date: Jan 22, 2026

I was in an accident due to the recall. I paid for the steering rack replacement as Honda dealership refused to replace it. I need reimbursement for replacing this part

Crash

Incident date: Jan 22, 2026

Secure vehicle against rolling error

Incident date: Dec 17, 2025

The component that failed is the charging system alternator on my 2020 Range Rover Sport HST (mild-hybrid). This vehicle has experienced three alternator failures prior to 100,000 miles. The failed alternator and related components are currently in dealer possession and are available for inspection ... Read more

Incident date: Dec 20, 2025

I am the owner of a 2025 Chevrolet Equinox EV and have experienced ongoing and unresolved issues with the vehicle’s connectivity systems — including OnStar, internet access, GPS functionality, and over-the-air (OTA) updates. The problem first began in late July 2025, when I suddenly lost both i... Read more

Incident date: Sep 21, 2025

I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with origi... Read more

Incident date: Sep 21, 2025

Catalytic converter cracked at exhaust manifold @5 yrs, 34,600 miles. Known problem, denial, scam warranty allowing them to break ‘clean air act’ and scam customers into paying. On the hook myself for a fed law requiring manufacturers repair. At my shop getting fixed when they offered to fix aft... Read more

Incident date: Aug 28, 2025

The car is in the shop for defective rear diferential. Once replaced the car now throws a code for the TPU being defective. Jeep issued a recall in jan 2025 for the TPU components on jeep cherokee 2017-2019. The VIN for my jeep is not showing as part of the recall. I want to report my car so it can ... Read more

Incident date: Jul 22, 2025

HVAC dual climate control won’t blow hot on passenger side when heat is on

Incident date: Jul 22, 2025

I am leasing a 2024 Tesla Cybertruck and have experienced multiple serious and unresolved safety issues. When driving at speeds of 50–60 mph or higher, the Cybertruck begins to shake aggressively, particularly in the front wheels. The vibration makes it difficult to maintain control. I took it to ... Read more

Incident date: Jul 1, 2025

Both of the cables on my power doors have snapped now. Turned off switch & have been doing doors manually. The rear passenger side one doesn't like to slide and doesn't open fully.

Incident date: Jun 19, 2025

I’m reporting a safety issue with my 2016 Infiniti Q50. Last Friday [XXX], my the car wouldn’t crank and there was minimal dashboard power, but the engine wouldn’t start. After receiving a jump, I had the battery replaced assuming it was the issue. However, six days later, while driving, the ... Read more

Incident date: Jan 5, 2024

My vehicle is affected by a well known "ghost touch" infotainment touch screen issue. Due to safety hazard nature of this issue, Mazda had a recall program but it only covered Mazda3 models (Special Service Program SSPB6 - see attached file). My issue was diagnosed and confirmed by an authorized Maz... Read more

Incident date: Jan 5, 2024

The entertainment system when super cold outside the screen goes black and does not work. The issue has made it difficult then to change heating and cooling settings and utilize the rear view camera and other safety features of the car. The dealership was able to update it to fix it once then the ot... Read more

Incident date: Jan 5, 2024

Incident date: Nov 1, 2024

The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.

Incident date: Mar 1, 2016

The ABS braking problem has not been mentioned to Hyundai or any other company or organization to date as it was just recently experienced. I recently put unscreened millings on the road end of my gravel driveway. When coming to a slow stop before entering the public road I now experience the brake... Read more

Incident date: Mar 1, 2016

Incident date: Sep 12, 2024

On 14 September, at approximately 11am, I rear ended another vehicle a Honda Pilot. I anticipated the vehicle in front of me pulling out into the intersection and took my eyes off that vehicle to look at vehicles approaching from my left. The vehicle in front of me stopped and I hit them moving less... Read more

Crash

Incident date: Mar 1, 2016

Power limited message show when driving on highway then drop the speed and stop need to turn off the car and turn back on the everything back to normal. So scary

Incident date: Aug 8, 2024

Mazda infotainment system experiences ghost touching. It would operate on its own and exit applications like navigation on its own. Mazda is aware of the issue but won’t issue a recall. This can be a safety hazard when the system exits out of navigation in the middle of nowhere. The system would a... Read more

Incident date: Aug 8, 2024

Incident date: May 26, 2024

There are two outstanding recalls on my vehicle and my local acura is in not able to repair them until January despite the safety compromise listed under each recall increasing risk for collision or fire

Incident date: Jul 14, 2023

The contact owns a 2023 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 23V615000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more

Incident date: Aug 11, 2023

I purchased my 2022 Jeep Compass on March 26, 2022 and at the time it was functioning correctly, but about 7 months in to owning my vehicle the infotainment screen and gauge clusters (center clusters) went so dim that I could not see those screen anymore during the daylight. I called my dealership t... Read more

Incident date: Aug 11, 2023

Incident date: May 19, 2023

THE AIRBAG LIGHT WOULD INTERMITTENTLY GO ON AND OFF AS A RESULT OF LOOSE CRIMPS IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS. THIS APPEARS TO BE THE SAME PROBLEM IN GM RECALL NUMBER N14030 (GFPE) NUMBER N-140030 NHTSA RECALL 14V118. I MADE A COMPLAIN... Read more

Incident date: Apr 20, 2023

My communication screen started to delaminate and causes ghost touching. I can be driving along and the radio plays or changes stations, it has dialed contacts, etc. without me touching the screen. When it happens it requires special attention such as trying to cancel a call being made or turning of... Read more

Incident date: Apr 20, 2023

Unknown tbd

Incident date: Feb 25, 2023

door ajar warning light stays on

Incident date: Feb 25, 2023

The vehicle heating/defrost system is not functioning in cold weather. It only functions in my heated garage. In cold weather it cannot defrost causing visibility issues, driver distraction (trying to get the heat/defrost to work while driving) and a reduction in blood flow to the extremities. The... Read more

Incident date: Sep 16, 2022

According to Toyota Dealership, "WILL NEED TO REPLACE (MG1) HV TRANSAXLE UNIT AS 1ST STEP IN ORDER TO TO BE ABLE TO PROCEED WITH DIAGNOSE AND CHECKED FOR ANY OTHER SHORTED COMPONENTS". Vehicle is available for inspection. Vehicle was being driven on a city street towards a red light when the vehicle... Read more

Incident date: Sep 16, 2022

Incident date: Oct 23, 2022

The break master cylinder is lighted up on the dashboard and the ABS system is not working which makes me sliding when I'm trying to use brakes. Too much noise coming when starting the engine for like a minute then it cool down The front chairs are not good for diver and passenger nick as it is on... Read more

Incident date: Apr 1, 2020

The contact owns a 2013 Toyota Prius C. The contact stated that while driving at slow speeds, the vehicle stalled as a system failure warning message appeared on the instrument panel. The vehicle inadvertently turned. The vehicle was restarted but shifted into limp mode with the message displayed. T... Read more

Incident date: Apr 1, 2020

Incident date: Apr 1, 2022

I bought my car as used, 3 months after that i hear a weird noise when i use the break, then I replace the break pads but it doesn’t solve the problem after that I got alert C1391, I went to mechanic shop he told me it needs to replace the break booster pump part number 4707052020, I did that but ... Read more

Incident date: Mar 29, 2022

Brake Master Cylinder assembly failure. Brakes starting to fail. Not covered under warranty past 150k miles.

Incident date: Apr 6, 2022

Problem one: water in the passenger taillight. I got on YouTube to find a video to repair it, and guess what? The person in the video was replacing HIS taillight for the exact same problem! PS. I uploaded a picture, and it's sideways! But if you look closely, you can see the water line! Can ... Read more

Incident date: Apr 6, 2022

So, long story short: for months now, the engine light goes on and off. Whenever it goes on, I go to Autozone or O'Reilly's to get the codes read. It's always the same code: P261B. So I got the coolant pump replaced. The same thing happens! I'd bet there is nothing wrong with the pump, so why a... Read more

Incident date: May 1, 2021

Without warning my 2013 prius C stalled on the freeway with a hybrid battery warning. When the car was shut off it had intermittent problems with starting. After jumping the car battery , it ran normally again for some time before the stalling problem persisted. The hybrid battery stopped running an... Read more

Incident date: May 1, 2021

Incident date: Sep 3, 2021

The contact owns a 2013 Toyota Prius C. The contact stated while driving approximately 40 MPH, the vehicle shut-off without warning. The contact pulled over and was unable to restart the vehicle. The vehicle was towed to a local mechanic but was diagnosed nor repaired. The contact stated that severa... Read more

Incident date: Sep 3, 2021

Incident date: Feb 25, 2021

While in line at a church food bank, with cars in front and in back of me, the Prius C suddenly lunged forward. While my foot was on the brake, I hit the car in front of me. The impact was strong enough to cause almost $1400 worth of damage to the car in front of me and more than that for my car. ... Read more

Crash

Incident date: Feb 25, 2021

Crash

Showing 50 of 91 complaints.

NHTSA Safety Ratings, 2013 TOYOTA PRIUS C

2013 Toyota Prius C 5 HB FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	4 / 5 ★★★★☆
Side Crash, Driver	4 / 5 ★★★★☆
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	11.8%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2013 TOYOTA PRIUS C

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.5L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	53.0	46.0	50.0	Regular	$1,350

CO2 Emissions: 179.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2013 TOYOTA PRIUS C

499 manufacturer communications from 221 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	71
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	52
110000 ELECTRICAL SYSTEM	35
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	31
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	31
353000 EQUIPMENT:ELECTRICAL	28
160000 STRUCTURE	27
118000 ELECTRICAL SYSTEM:SOFTWARE	24

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

162000 STRUCTURE:BODY

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

162000 STRUCTURE:BODY

CSP: Customer Support Program ZKG ? Paint Repair Process

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

220000 SEATS

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

350000 EQUIPMENT

DE: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Brake Booster and Brake Booster Pump Assemblies on certain 2012-2014 Model Year Prius c Vehic

030000 BRAKES (PWS)

350000 EQUIPMENT

RE: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i

030000 BRAKES (PWS)

350000 EQUIPMENT

DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i

030000 BRAKES (PWS)

350000 EQUIPMENT

RL: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i

030000 BRAKES (PWS)

035000 SERVICE BRAKES, HYDRAULIC:FLUID

TSB: Some 2012 ? 2014 model year Prius C hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

160000 STRUCTURE

RE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh

160000 STRUCTURE

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION

350000 EQUIPMENT

ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

060000 ENGINE (PWS)