2018 THOR MOTOR COACH TUSCANY
6 recalls, 6 complaints - 5 TSBs
20V559000 Sep 15, 2020
TIRES:VALVE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer servic... Read more
20V418000 Jul 20, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possi... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
19V799000 Nov 7, 2019
EXTERIOR LIGHTING
Defect Description
Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. ... Read more
Consequence
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
18V763000 Oct 30, 2018
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker ... Read more
Consequence
Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may con... Read more
17V758000 Nov 22, 2017
EQUIPMENT
Defect Description
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and cl... Read more
17V634000 Oct 9, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fres... Read more
Consequence
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 3 |
| ELECTRICAL SYSTEM | 1 |
| WHEELS | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
STRUCTURE:BODY
Nov 20, 2021
Incident date: Jun 20, 2021
On Sunday afternoon 20 June while traveling westbound on I-10 about 50 miles east of Ft. Stockton, TX, the passenger side rear slideout extended on its own. This slideout is about 2 feet deep so the width of my motor home suddenly changed from 8.5 feet wide to 10.5 feet wide. Fortunately there was... Read more
WHEELS
Oct 24, 2021
Incident date: Jul 24, 2021
Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 24, 2021
Incident date: Jul 24, 2021
Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket... Read more
STRUCTURE:BODY
Jun 16, 2020
Incident date: Sep 23, 2019
FLOORS IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS AND COMPARTMENTS HOLDING THE WATER TANKS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS DELAMINATED, CAUSING THE FLOORING TO LOSE ITS RIGIDITY. THIS ARE... Read more
STRUCTURE:BODY
May 20, 2020
Incident date: Feb 27, 2019
THE FLOORING IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF A VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS SEPARATED CAUSING THE FLOORING TO LOOSE IT'S RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS... Read more
ELECTRICAL SYSTEM
Apr 30, 2017
Incident date: Apr 30, 2017
IN THE THOR MOTOR COACH TUSCANY 38SQ THE BATTERIES ARE STORED IN A BOX THAT IS ONLY ACCESSIBLE FROM WITHIN THE MOTORHOME. IT IS IN THE SLEEPING AREA. GASES FROM THE BATTERIES THAT ARE NOT SEALED CAN ESCAPE TO THE INTERIOR OF THE SLEEPING AREA AND ARE A SAFETY HAZARD FOR THE OCCUPANTS.
Technical Service Bulletins, 2018 THOR MOTOR COACH TUSCANY
5 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 350000 EQUIPMENT | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 060000 ENGINE (PWS) | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
RC000233SAOwner
Aug 5, 2021
080000 FUEL SYSTEM, DIESEL
The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. This affects the followin
RC000233SAOwner
Aug 5, 2021
060000 ENGINE (PWS)
The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. This affects the followin
LTR 120519
Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
LTR 110317
Nov 3, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH TUSCANY - All Years Overview
Complete safety history for the THOR MOTOR COACH TUSCANY across all model years (2005, 2021).
80
Total Recalls
22
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH TUSCANY - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.