2017 THOR MOTOR COACH TUSCANY
8 recalls, 5 complaints - 4 TSBs
20V418000 Jul 20, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possi... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
19V799000 Nov 7, 2019
EXTERIOR LIGHTING
Defect Description
Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. ... Read more
Consequence
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
18V763000 Oct 30, 2018
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker ... Read more
Consequence
Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may con... Read more
18V285000 May 2, 2018
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the s... Read more
Consequence
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Remedy
FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000... Read more
17V758000 Nov 22, 2017
EQUIPMENT
Defect Description
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and cl... Read more
17V634000 Oct 9, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fres... Read more
Consequence
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
17V283000 Apr 27, 2017
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the star... Read more
Consequence
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Remedy
Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact ... Read more
16V329000 May 20, 2016
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.
Consequence
If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.
Remedy
TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.
Complaint Statistics
5 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| STRUCTURE:BODY | 1 |
| SUSPENSION | 1 |
| STEERING | 1 |
SUSPENSION
Jan 25, 2024
Incident date: Nov 5, 2023
1. Driving 70 mph on [XXX], the road was somewhat rough. I experienced severe wobbling (Chrysler calls this a shimmy) from the front end up to the steering wheel. I had to slow to about 35 mph so I could maintain control of the car. Jeep dealership said the car was manufactured with an older steer... Read more
STEERING
Jan 25, 2024
Incident date: Nov 5, 2023
1. Driving 70 mph on [XXX], the road was somewhat rough. I experienced severe wobbling (Chrysler calls this a shimmy) from the front end up to the steering wheel. I had to slow to about 35 mph so I could maintain control of the car. Jeep dealership said the car was manufactured with an older steer... Read more
STRUCTURE:BODY
Jun 7, 2020
Incident date: Jun 1, 2020
FLOORS IN BOTTOM STORAGE BAYS ARE SAGGING AND BOWING ARE AT RISK OF FAILING OUT ON HIGH WAY. NEED TO BE REPLACED WITH BETTER MATERIAL .
FUEL/PROPULSION SYSTEM
Jul 19, 2019
Incident date: Apr 3, 2019
WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS... Read more
UNKNOWN OR OTHER
Jul 9, 2019
Incident date: May 26, 2019
DOOR LOCK FAILED. I WAS LOCKED IN MY RV. DOOR WOULD NOT OPEN FROM INSDE OR OUTSIDE.
Technical Service Bulletins, 2017 THOR MOTOR COACH TUSCANY
4 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 350000 EQUIPMENT | 1 |
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
TSB 20-08
Jan 13, 2021
160000 STRUCTURE
The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ens
LTR 120519
Dec 5, 2019
350000 EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
LTR 110317
Nov 3, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH TUSCANY - All Years Overview
Complete safety history for the THOR MOTOR COACH TUSCANY across all model years (2005, 2021).
80
Total Recalls
22
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH TUSCANY - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.