2002 SUZUKI XL-7

2 recalls, 42 complaints - 8 TSBs

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.

Consequence

THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Remedy

DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.

801 vehicles affected

Manufacturer: AMERICAN SUZUKI MOTOR CORP.

VEHICLE SPEED CONTROL:CABLES

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE IN... Read more

Consequence

IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

196,876 vehicles affected

Manufacturer: AMERICAN SUZUKI MOTOR CORP.

Complaint Statistics

42 total complaints 5 crashes 1 fires 2 injuries

Top Reported Components

Component	Complaints
STEERING	4
ENGINE AND ENGINE COOLING	4
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL	3
VEHICLE SPEED CONTROL	3
SERVICE BRAKES, HYDRAULIC	2
EQUIPMENT:APPLIANCE:AIR CONDITIONER	2
TIRES	2
STRUCTURE:BODY	1
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT	1
ELECTRICAL SYSTEM:IGNITION:SWITCH	1

Incident date: Oct 7, 2014

THIS 2002 SUZUKI XL7 LIMITED STARTED TO HAVE TOUCHY STEERING AT 55 MPH AND UP. IT IS SO SENSITIVE THAT IT CAN EVEN CHANGE LANES. WHEN THE STEERING ACTS UP THE WHOLE VEHICLE VIBRATES. I HAD NEW TIRES AND ALIGNMENT AND CHECKED FOR ANY SLACK IN ANYTHING UNDER THE VEHICLE AND IT CHECKED OUT GOOD. I HAV... Read more

Incident date: Aug 1, 2009

AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WI... Read more

Incident date: Aug 1, 2009

Incident date: Mar 1, 2012

TL* THE CONTACT OWNS A 2002 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AS THE FRONT CROSS MEMBER BEING BROKEN DUE TO DEFECTIVE MATERIAL. THE FAILURE CAUSED THE ENG... Read more

Incident date: Jan 6, 2009

TL* THE CONTACT OWNS A 2002 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ABNORMALLY ACCELERATED. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN WITH A LOUD GRINDING NOISE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY ADVISED THE VE... Read more

Incident date: Apr 11, 2010

CONDENSATION FROM VEHICLES AIR CONDITIONING DRIPS ONTO THE INSULATION AROUND BRAKE LINE THAT IS SUPPOSED TO PROTECT BRAKE LINE FROM EXHAUST MANIFOLD HEAT. LIVING IN TEXAS THE VEHICLE RARELY IS TURNED ON WITHOUT THE AIR CONDITIONING. THE CONTINUED SATURATION, DRYING AND VIBRATION OF NORMAL DAY TO ... Read more

Incident date: Jun 10, 2008

2002 SUZUKI XL7 A/C COMPRESSOR. WHILE DRIVING AT 65-70 MPH ON THE HIGHWAY, THE AIR CONDITIONING COMPRESSOR LOCKED UP AND SNAPPED THE BELT CAUSING THE POWER STEERING TO STOP WORKING AND THE CAR TO OVERHEAT. I PAID 1200 TO HAVE IT FIXED ABOUT 2 YEARS AGO. NOW THE NEW ONE IS MAKING A LOT OF NOISE AND N... Read more

Incident date: Jan 7, 2005

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT STATED THAT THE AIR COMPRESSOR FAILED. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE DEFROST ENGAGED, THE VEHICLE SHUT OFF. THE DEALER ADVISED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR PAYING THE REPAIR COST SINCE THERE WERE NO RECALLS OR WARRANT... Read more

Incident date: Aug 1, 2009

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT MADE SEVERAL ATTEMPTS TO START THE VEHICLE; HOWEVER, THE ENGINE FAILED TO START. THERE WERE NO PRIOR WARNINGS. ROAD SIDE ASSISTANCE WAS NOTIFIED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED... Read more

Incident date: May 4, 2008

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING 35 MPH DOWNHILL ON PAVED ROADS, THE FRONT BRAKES FAILED AND CAUSED THE VEHICLE TO PULL TO THE RIGHT. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) A... Read more

Incident date: Jan 1, 2009

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTA... Read more

Incident date: Jan 1, 2009

Incident date: Nov 23, 2008

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

Incident date: Nov 23, 2008

Incident date: Mar 10, 2008

NO EVENT LEAD UP TO THE FAILURE OF THE COMPRESSOR IT JUST STARTED TO SQUEAL ONE DAY. THE FAILURE HAPPENED IN ABOUT MARCH IN MY SUZUKI XL-7 2002 WHEN I TRIED TO TURN ON THE HEAT AND THE FAN WOULD NOT PUMP OUT THE HEAT AND IT MADE A LOAD SQUEALING NOISE. I HAVE TAKEN IT IN TO A MECHANIC AND HE SAID ... Read more

Incident date: Jun 30, 2008

I AM CHANGING MY FRONT BRAKES EVERY OTHER MONTH AND THE CALIPER HAS BEEN BAD NOW FOR A FEW MONTHS. THIS IS THE ONLY CAR I HAVE EVER HAD TO DO THIS WITH. IN FACT A FEW WEEKS AFTER CHANGING THE BRAKES. THEY ARE GRINDING AND THE ABS LIGHT COMES ON OCCASIONALLY. THIS CANNOT BE NORMAL FOR ANY VEHICLE... Read more

Incident date: Dec 10, 2005

ON 12/10/05 AT 1303 HRS A REGISTERED DOT TRUCK #707794 CAUSED PHYSICAL DAMAGE TO MY VEHICLE WHEN A LARGE SHEET OF ICE SLID OFF THE MOVING US DOT TRUCK AND STRUCK AND DESTROYED MY DRIVER SIDE MIRROR. THE US DOT REGISTERED VEHICLE IS OWNED BY F&V DISTRIBUTION COMPANY LLC AT 5 DAKOTA DRIVE, SUITE 205 L... Read more

Incident date: Nov 1, 2004

DT: THE CONTACT STATED THE HEADLIGHT SOCKET BURNED THREE SEPARATE TIMES. THE VEHICLE HAS BEEN TO A MECHANIC, WHO DETERMINED THE SOCKET WAS TOO LIGHT TO HOLD THE HEAVY BULBS. THE SOCKET HAS BEEN REPLACED EACH TIME, BUT NO OTHER REPAIRS HAVE BEEN DONE. *AK UPDATED 01/25/06. *JB

Incident date: Oct 9, 2005

VEHICLE DOES NOT DRIVE STRAIGHT AND WANDERS. THIS CAR HAS BEEN IN THE SHOP MANY TIMES FOR THE SAME PROBLEM BUT NO FIX. *NM

Incident date: Mar 3, 2005

I WAS PULLING INTO MY GARAGE AND I HAD MY FOOT ON THE BRAKE NOT THE ACCELERATOR PEDAL. THE ENGINE SURGED AND PULLED MY TRUCK INTO THE FRONT WALL OF MY GARAGE RESULTING IN BODY DAMAGE TO THE HOOD AND FRONT BUMPER. AFTER HITTING THE WALL, THE WALL BEING WHAT STOPPED ME, MY TRUCK CAME BACK DOWN TO A NO... Read more

Crash

Incident date: Nov 21, 2002

DT: THE CONSUMER OWNS A 2002 SUZUKI XL7. VEHICLE HAS WENT THROUGH FOUR SETS OF TIRES WITHIN 45000 MILES. SUZUKI HAD REPLACED ALL FOUR TIRES AND KEPT THE CAR FOR DAYS TRYING TO GET THE CAR TO ALIGN. THE TIRE COMPANY SAYS THAT THE ALIGNMENT IS NOT OUT ENOUGH TO DAMAGE THE TIRES. OTHER PEOPLE HAS HAD... Read more

Incident date: May 15, 2003

DT: CONSUMER HAD CAR FOR 2 YEARS. ABOUT EVERY 5,000 MILES HAD TO CHANGE THE TIRES ON THE FRONT END DUE TO THEM WEARING OUT ON THE INSIDE OF THE TIRES. VEHICLE WAS TAKEN TO DEALER FOR FRONT END ALIGNMENT. FRONT END ALIGNMENT DID CORRECT THE PROBLEM. *TT

Incident date: Apr 27, 2005

ON A RAINY WEDNESDAY MORNING, CAME TO A STOP SIGN SIGNALED TO MAKE A LEFT TURN UPON MAKING THE LEFT TURN THE CAR JUST ACCELERATED AND WENT INTO A WALL. CAUSING DAMAGE TO THE FRONT OF THE CAR

Crash

Incident date: Mar 1, 2005

WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY/UNEXPECTEDLY ACCELERATED. THE CONSUMER APPLIED THE BRAKES HARD AND TURNED OFF THE IGNITION SWITCH. THE DEALER WAS NOTIFIED AT THIS TIME. *JB DURING ACCELERATION CRACKED DIFFERENTIAL, DO NOT KNOW WHAT THE CAUSED. MAYBE DEALER DIDN'T FIX P... Read more

Incident date: Sep 1, 2004

WHEN EVER IT RAINS THERE IS A LEAK AT THE TOP OF THE WINDSHIELD ON THE DRIVERS SIDE. THE PREVIOUS OWNER TOOK THE VEHICLE TO THE DEALER BEFORE THE WARRANTY EXPIRED. THE CONSUMER FEELS THAT THE PROBLEM WAS NOT CORRECTED BE CAUSED THE WINDSHIELD STILL LEAKS. *NM

Incident date: Apr 1, 2003

PROBLEMS WITH VEHICLE OVERHEATING.*MR THE VEHICLE ENGINE WOULD OVERHEAT OCCASIONALLY AND LEAK COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE COOLANT, RADIANT, THERMOSTAT AND OTHER ENGINE COMPONENTS. TRANSMISSION FLUID LEAKED AND WHITE SMOKE COULD BE SEEN COMING FROM THE REAR OF THE... Read more

Incident date: Apr 1, 2003

Incident date: Dec 6, 2004

CONSUMER PURCHASED THIS VEHICLE ABOUT A MONTH AGO. SEVERAL DAYS AFTER PURCHASE THE SUSPENSION MALFUNCTIONED. THE VEHICLE WAS VERY DIFFICULT TO MANEUVER. THERE WAS AN INCIDENT WHERE CONSUMER CAME TO A 4 WAY STOP, AS THE CONSUMER WAS MAKING A RIGHT TURN, IT BROKE DOWN. THIS WAS DUE TO THE REAR AXLE S... Read more

Incident date: Feb 1, 2004

THE REAR DIFFERENTIAL WAS REPLACED BECAUSE IT WAS MAKING A SEVERE GRINDING NOISE. (NAR) *LA *CB

Incident date: Feb 1, 2004

THE REAR DIFFERENTIAL WAS REPLACED BECAUSE IT WAS MAKING A SEVERE GRINDING NOISE. (NAR) *LA *CB

Incident date: Aug 28, 2003

BROUGHT VEHICLE TO ONE DEALER, MULTIPLE TIMES REGARDING ENGINE COOLANT EMPTY, OVERHEATING. FIRST DEALER STATED WAS BAD RADIATOR CAP. REPLACED, AND PROBLEM STILL OCCURRED. WENT TO THIS DEALER 3 TIMES FOR PROBLEM WITH NO RESOLUTION. FINALLY WENT TO ANOTHER DEALER, AND FOUND CYLINDER HEADS TO BE BA... Read more

Incident date: Jul 9, 2004

NHTSA RECALL 03V-512 000. ACCELERATOR CABLE CASING CAP: THIS RECALL WAS DONE ON JANUARY 22,2004. CONSUMER HAVE A CONCERN THAT THEIR VEHICLE WAS INVOLVED IN AN ACCIDENT ON JULY 9,2004, WHICH THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL WHILE DRIVING OFF A GRAVEL PARKING LOT OF 5 MPH. CONDITION CA... Read more

Crash

Incident date: Jun 15, 2004

INNER FRONT BRAKE PADS FELL OUT OF THE BRAKE CALIPERS CAUSING THE CALIPER PISTON TO DIRECTLY CONTACT THE BRAKE ROTOR. THIS WORE DOWN THE ROTOR AND CALIPER PISTON CAUSING BOTH TO REQUIRE REPLACEMENT. THIS ALSO CAUSED BRAKING TO BE GREATLY REDUCED. *JB

Incident date: Mar 30, 2004

KEY GETS STUCK IN CHAMBER, HAVE TO TURN KEY OFF SUPER FAST TO PULL KEY OUT. JIGGLING DOESN'T HELP MUCH. JUST SHEER FRUSTRATION THAT KEY WONT COME OUT

Incident date: Apr 11, 2004

WHEN ON THE FREEWAY AND ACCELLERATING OVER 55MPH, A RATTLING-VIBRATIONS SOUND OCCURS. IT SOUNDS LIKE ITS COMING FROM THE 4WD STICK OR GEAR SHAFT AREA. THE CENTER CONSOLE WAS PULLED OFF AND CARPET AND WIRES WERE CHECKED TO SEE IF SOME THING WAS STUCK BUT NOTHING WAS FOUND.

Incident date: Jan 15, 2004

WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

Incident date: Jan 13, 2004

FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I ... Read more

Crash Fire

Incident date: Mar 3, 2004

CONSUMER RECEIVED NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO PERFORM RECALL REPAIRS. NO DEALERSHIP IN PUERTO RICO HAD THE PARTS ON RECALL AVAILABLE. *AK

WHILE DRIVING UNDER VERY ICY ROAD CONDITIONS CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A SPIN, AND HIT A TREE HEAD ON. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK

Crash 2 injured

Incident date: Dec 3, 2003

EXCESSIVE TIRE WEAR ON FRONT INSIDE TIRES. TIRES WEAR THROUGH TREAD ON INSIDE WHEEL WITHIN 5,000 MILES OF BEING PLACED ON FRONT OF CAR. MANUFACTURER REFUSES TO DO ANYTHING ABOUT . CAR HAS BEEN IN 4 TIMES TO SUZUKI DEALER.*AK

Technical Service Bulletins, 2002 SUZUKI XL-7

8 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
020000 SUSPENSION	2
061000 ENGINE AND ENGINE COOLING:ENGINE	1
060000 ENGINE AND ENGINE COOLING	1
110000 ELECTRICAL SYSTEM	1
353000 EQUIPMENT:ELECTRICAL	1
350000 EQUIPMENT	1
160000 STRUCTURE	1

020000 SUSPENSION

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

160000 STRUCTURE

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

020000 SUSPENSION

This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CU

353000 EQUIPMENT:ELECTRICAL

061000 ENGINE AND ENGINE COOLING:ENGINE

OIL LEAKING FROM LEFT FRONT OF ENGINE. *TT

060000 ENGINE AND ENGINE COOLING

MODIFICATION OF MAIN BEARING OIL CLEARANCE AND THE BEARING SELECTION PROCEDURE. 1999-2005 SUZUKI VITARA SQ420/SQ625L, GRAND VITARA SQ625W, AND XL-7 JA627 *SC

SUZUKI XL-7 - All Years Overview

Complete safety history for the SUZUKI XL-7 across all model years (2001, 2006).

12 Total Recalls

219 Total Complaints

0 Investigations

39 Reported Crashes

9 Reported Fires

3 Reported Deaths

SUZUKI XL-7 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2006	2	38	View
2005	2	26	View
2004	2	63	View
2003	2	35	View
2002 (current)	2	42
2001	2	15	View

Other SUZUKI Models

Model	Recalls	Complaints
KIZASHI	86	108	View
GRAND VITARA	63	879	View
GSX1300R	42	45	View
GSX-R1000	25	61	View
SX4	24	427	View
GSX-R750	21	65	View
DL1000	20	39	View
FORENZA	18	1,360	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2002 SUZUKI XL-7

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2002 SUZUKI XL-7

Most Affected Components

SUZUKI XL-7 - All Years Overview

SUZUKI XL-7 - Year by Year

Other SUZUKI Models