2020 SUBARU CROSSTREK

0 recalls, 82 complaints - 450 TSBs - 5/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

82 total complaints 2 crashes 2 injuries

Top Reported Components

Component	Complaints
VISIBILITY/WIPER	27
ELECTRICAL SYSTEM	14
UNKNOWN OR OTHER	10
ENGINE	7
POWER TRAIN	4
VISIBILITY:WINDSHIELD	3
STRUCTURE:BODY	3
FUEL/PROPULSION SYSTEM	2
VEHICLE SPEED CONTROL	2
SUSPENSION	2

Incident date: Apr 24, 2026

Hybrid battery failed causing electrical issues. - Fix in October 2024. During this time Service repair for the recall related to the power steering. Car became jerky and would lose the ability to hold turns. Took to mazda and told there was a gear housing need to be replaced. Was quoted at 4000... Read more

Incident date: May 2, 2026

My mother was seating down drinking coffee when the rear window exploded

Incident date: May 2, 2026

My name is [XXX] and I am filing a complaint against The Auto Factory in [XXX] . In December 2024 I purchased a 2013 Hyundai Accent (VIN: [XXX] ) from this dealership. I financed the vehicle and have been making my payments on time every month. Recently the car developed a serious engine problem an... Read more

Incident date: Apr 17, 2026

I have encountered several instances where the vehicle goes idle at a spot light as expected. However the vehicle fails to restart when letting off the brake. Instead, the vehicle shifts into park. Once the vehicle shifts into park, I am unable to shift into drive. I must restart the vehicle and try... Read more

Incident date: Apr 27, 2026

The sheet metal around both front door hinges are cracking. Just as the Ford Escape did.

Incident date: Apr 27, 2026

While driving with a trailer after leaving a jobsite in [XXX] , the vehicle experienced a sudden electrical failure while in motion. The instrument cluster/speedometer screen went completely black and the vehicle lights stopped functioning properly while driving at night. During the incident, we lo... Read more

Incident date: Oct 2, 2023

I am filing a formal complaint regarding my 2017 Hyundai Elantra SE (VIN: [XXX] ). The vehicle is currently experiencing severe safety issues, including unexpected engine stalling and loud mechanical rattling, alongside a P0014 diagnostic code. These symptoms align directly with the defects describe... Read more

Incident date: Oct 2, 2023

Incident date: Jan 8, 2026

Front Control Arms were replaced in January of 2025. I replaced all 4 tires and during the alignment on February 18, 2026 the technician reported to me that the front control arms were beginning to crack. He told me it is a known issue on Tesla model 3 and model Y. I have set up a service appt to ad... Read more

Incident date: Apr 24, 2025

Jeep pushed out an update on Friday 10/10 that we were advised to decline as it was causing mechanical failures. Despite declining the update ever since, and being assured that this remedy would work until the update expired in 30 days, apparently it still managed to push through on its own last nig... Read more

Incident date: May 26, 2025

My vehicle is affected by NHTSA Recall Number 23V652000, I have taken my vehicle to Jim Ellis Kia of Kennesaw on several occasions, I believe 3 separate occasions to try and get this recall resolved. Each time I am told that the fix, a replacement fuse, is not being accepted by my vehicle. Each time... Read more

Incident date: Oct 15, 2021

I was exiting the freeway and my engine shut down and was unable to manever the vehicle. Stuck on feeder road, unable to place car in neutral to move car out of the road. Police and passerby have to disconnect transmission in order to move my car out of the road. I had car towed to ford dealershi... Read more

Incident date: Mar 24, 2025

The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the vehicle lost motive power. The vehicle was slow to accelerate. There was white smoke coming from the exhaust, with the check engine warning light illuminated and flashing on and off. The vehicle was taken to a loc... Read more

Incident date: Mar 24, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The Fishbone Offroad bed rack (an aftermarket accessory on my Jeep Gladiator) failed structurally, developing cracks at all four outside corners of the beam with rust at the welds. The rack is availab... Read more

Incident date: Feb 18, 2025

The contact owns a 2018 Chevrolet Malibu. The contact stated that while on a trip and traveling at high altitudes, the check engine warning light was displayed on the instrument panel. The contact used a code reader which showed that the barometric pressure sensor was defective. Once the contact ret... Read more

Incident date: Jan 21, 2025

I did the recall and it still doesn’t appear clear on your page I have document to prove that

Incident date: Jan 10, 2025

honor catalytic converter failure under manufacturer warranty which they refuse to honor after 90 days at the kia service center , and fail to replace the defective part

Incident date: Dec 20, 2023

Getting the same check engine warnings that many others are getting. Class action law suit going on in California.Ram says not covered by warranty

Incident date: Dec 20, 2023

The check engine light illuminated after leaving residence and traveling less than 5 miles. Had the vehicle check by a certified ASE mechanic, He stated that my vehicle had a misfire code (PO300), if it was a PO301 OR PO302 or etc, it would indicate a specific coil was misfiring, but the PO300 is a ... Read more

Incident date: Dec 20, 2023

I was sent to this form by live chat to report that a recall for my car has not been remedied in a timely manner. I received notification in November of 2023 that it was advised to not use my car and to park away from buildings. It has been 7 months and it still shows as not updated on this website ... Read more

Incident date: Nov 20, 2022

Transmission shutter at 40 and rough shifting and delay in shifting. Transmission sometimes shaking at highway speeds

Incident date: Nov 20, 2022

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 45 MPH, the steering wheel became very firm. The contact stated that the "Steering Assist Failure" message was displayed, and the Traction Control Warning light was illuminated. The vehicle was taken to the residen... Read more

Incident date: Mar 5, 2024

Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.

Incident date: Mar 5, 2024

Incident date: Dec 9, 2023

I was driving my car when no warning lights came on the car started stalling and turning off and then sparks started to come out from the hood. I was able to get the car in a parking lot and when the hood was opened the battery clamp part came off and welded itself to the hood of the car. I had it... Read more

Incident date: Dec 9, 2023

I was driving approximately 30 mph. As I continued to accelerate the fuel system light came on and the car shut off in the road. I had to have it towed to the dealership as it would not start. Gas fumes could also be smelled coming from the car. Once looked at by BMW service center I was told “ EK... Read more

Incident date: Dec 4, 2020

I purchased an Audi eTron 2022 in November 0f 2021. My wife has always loved the brand. Indeed, if you look at your sales records, you’ll find that we’ve purchased a Q5, two Q7s, and most recently an eTron from Audi North Austin. We’ve also always used your store for all the maintenance of our... Read more

1 injured

Incident date: May 13, 2023

I was driving up hill making a curve, suddenly the car went out of control slide all the way to the left. the car ended it up hitting some rocks, I was lucky that nobody got hurt, just my car was damage. I towed my car to a collision center, and I learned that THE REAR STABILIZER BRACKET WAS DAMAG... Read more

Crash

Incident date: May 22, 2023

The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power,... Read more

Incident date: Mar 30, 2023

My engine locked up for no reason

Incident date: Apr 25, 2023

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact was able to pull over into a parking lot. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired.... Read more

Incident date: Apr 3, 2023

Truck loses power engine dies while driving after turning at slow speeds. Engine will restart after a few minutes like it never happened does not show any DTC codes or check engine lights. It is intermittent with no advance notice very dangerous to drive. Seems to be a common problem for all GM t... Read more

Incident date: Nov 1, 2022

The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the ... Read more

Incident date: Apr 1, 2022

My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is av... Read more

Incident date: Oct 15, 2022

Repeatedly battery drains after a few days of not driving. Won’t start. Requires a jumpstart.

Incident date: Aug 26, 2022

I was driving on the I-5 north. The car had already been in operation for over 2 hours by this point. While traveling around 70 mpg, the speed limit on that section of the highway, my front driver's side door, which had been locked, became unlocked and unlatched on its own — my car's "open door" w... Read more

Incident date: May 16, 2022

The contact owns a 2020 Subaru Crosstrek. The contact stated after entering the vehicle it was discovered that the front windshield had developed a crack extending approximately four inches from the top of the windshield to the rearview mirror attachment. The contact indicated that no object or rock... Read more

Incident date: Jun 2, 2022

Car is a Subaru Crosstrek Hybrid Car was connected to its electrical charge cable The connector is a type SAE J1772 When the connector is connected to the car, the ignition is supposed to be disabled, and the car is not supposed to be able to be removed from Park. Neither safety system was operable.... Read more

Incident date: Dec 17, 2020

The contact owned a 2020 Subaru Crosstrek. The contact stated that as attempted to park her vehicle at 5 MPH, the vehicle independently accelerated without warning and drove onto a boulder. The air bags did not deploy upon impact. Three of the contact’s front teeth were knocked out as a result of ... Read more

Crash 1 injured

Incident date: Apr 10, 2022

My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safe... Read more

Incident date: Oct 30, 2021

The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss of all ability to accelerate or maintain speed until the vehicle is shutdown and restarted. This has caused significant stress when traveling on a fast moving freeway in the fast lan... Read more

Incident date: Aug 1, 2021

Windshield cracked across bottom portion. Many other Subaru owners have had the same problem.

Incident date: Oct 1, 2021

Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.

Incident date: Jun 16, 2021

My front windshield cracked one day on its own sitting in my driveway.

Incident date: May 12, 2021

The windshield seemed to just start cracking for no known reason.

Incident date: Nov 20, 2021

Battery drains quickly.

Incident date: Oct 21, 2021

Windshield spontaneously cracked

Incident date: Oct 11, 2021

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Incident date: Oct 11, 2021

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Showing 50 of 82 complaints.

NHTSA Safety Ratings, 2020 SUBARU CROSSTREK

2020 Subaru Crosstrek SW AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.6%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 SUBARU CROSSTREK

450 manufacturer communications from 140 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	152
350000 EQUIPMENT	132
060000 ENGINE AND ENGINE COOLING	30
100000 POWER TRAIN	21
356000 EQUIPMENT ADAPTIVE/MOBILITY	17
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	9
160000 STRUCTURE	8
020000 SUSPENSION	7

350000 EQUIPMENT

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

110000 ELECTRICAL SYSTEM

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

350000 EQUIPMENT

This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.

010000 STEERING

This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.

350000 EQUIPMENT

"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calc

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features.

350000 EQUIPMENT

This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.

110000 ELECTRICAL SYSTEM

This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.

350000 EQUIPMENT

This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.

110000 ELECTRICAL SYSTEM

This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed.

070000 FUEL SYSTEM, GASOLINE

This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed.

350000 EQUIPMENT

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

110000 ELECTRICAL SYSTEM

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

350000 EQUIPMENT

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

110000 ELECTRICAL SYSTEM

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This bulletin announces design changes made to the fuel tank and vent tubes.

070000 FUEL SYSTEM, GASOLINE

This bulletin announces design changes made to the fuel tank and vent tubes.

350000 EQUIPMENT

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

110000 ELECTRICAL SYSTEM

This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.

350000 EQUIPMENT

This bulletin announces the design change made to the leather wrapped steering wheels.

010000 STEERING

This bulletin announces the design change made to the leather wrapped steering wheels.

350000 EQUIPMENT

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

060000 ENGINE AND ENGINE COOLING

346000 COMMUNICATION:MANUFACTURER TELEMATICS

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

350000 EQUIPMENT

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

110000 ELECTRICAL SYSTEM

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected.

350000 EQUIPMENT

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected.

110000 ELECTRICAL SYSTEM

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected.

350000 EQUIPMENT

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This bulletin announces design changes made to the fuel tank and vent tubes. An enhanced material has been incorporated into the production of these components.

220000 SEATS

This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats.

110000 ELECTRICAL SYSTEM

This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats.

260000 FORWARD COLLISION AVOIDANCE

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.

110000 ELECTRICAL SYSTEM

This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.

350000 EQUIPMENT

This bulletin announces a design change made to the cowl panel.

160000 STRUCTURE

This bulletin announces a design change made to the cowl panel.

350000 EQUIPMENT

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

170000 LATCHES/LOCKS/LINKAGES

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

110000 ELECTRICAL SYSTEM

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

350000 EQUIPMENT

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

110000 ELECTRICAL SYSTEM

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

350000 EQUIPMENT

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

110000 ELECTRICAL SYSTEM

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

350000 EQUIPMENT

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

110000 ELECTRICAL SYSTEM

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

350000 EQUIPMENT

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

100000 POWER TRAIN

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models liste

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

100000 POWER TRAIN

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

103920 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE AND ENGINE COOLING

This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.

110000 ELECTRICAL SYSTEM

This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.

350000 EQUIPMENT

This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.

020000 SUSPENSION

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.

110000 ELECTRICAL SYSTEM

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).

350000 EQUIPMENT

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

140000 AIR BAGS

This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.

350000 EQUIPMENT

This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.

110000 ELECTRICAL SYSTEM

This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

350000 EQUIPMENT

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

100000 POWER TRAIN

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

350000 EQUIPMENT

This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.

Showing 100 of 450 bulletins.

SUBARU CROSSTREK - All Years Overview

Complete safety history for the SUBARU CROSSTREK across all model years (2013, 2024).

20 Total Recalls

1,520 Total Complaints

0 Investigations

78 Reported Crashes

20 Reported Fires

0 Reported Deaths

SUBARU CROSSTREK - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	7	View
2025	0	59	View
2024	2	133	View
2023	0	51	View
2022	0	41	View
2021	1	153	View
2020 (current)	0	82
2019	7	356	View
2018	5	255	View
2017	1	132	View
2016	1	164	View
2015	1	27	View
2014	1	22	View
2013	1	35	View
2012	0	3	View

Other SUBARU Models

Model	Recalls	Complaints
IMPREZA	321	3,425	View
LEGACY	307	4,132	View
OUTBACK	288	12,131	View
SOLTERRA	259	109	View
WRX	190	1,208	View
FORESTER	134	8,512	View
ASCENT	112	1,248	View
TRIBECA	70	51	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 SUBARU CROSSTREK

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 SUBARU CROSSTREK

Safety Technology

Technical Service Bulletins, 2020 SUBARU CROSSTREK

Most Affected Components

SUBARU CROSSTREK - All Years Overview

SUBARU CROSSTREK - Year by Year

Other SUBARU Models