2017 SUBARU CROSSTREK

1 recalls, 132 complaints - 387 TSBs - 5/5 safety rating

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Defect Description

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing ... Read more

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

1,303,530 vehicles affected

Manufacturer: Subaru of America, Inc.

Complaint Statistics

132 total complaints 12 crashes 4 fires 12 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	32
VISIBILITY/WIPER	22
ELECTRICAL SYSTEM	17
ENGINE	10
POWER TRAIN	9
STEERING	5
SERVICE BRAKES	5
AIR BAGS	5
WHEELS	3
EXTERIOR LIGHTING	3

Incident date: Sep 24, 2025

All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

Incident date: Sep 28, 2025

My car has been having a problem with traction control/service stabilitrak and losing power to the engine since I purchased it. The problem was only occasionally, now it does it EVERYTIME I drive. First it pops up with traction control off message, once that happens it starts to lose power to the en... Read more

Incident date: May 5, 2025

At high rate of speed on two lane road the hood would lift when another vehicle coming from the other direction. was driving cross country when this first happen. Call the local dealer who looked up by vin an showed no recall. They wanted me to come in and pay out of pocket repair. I feel this sh... Read more

Incident date: Jan 19, 2024

Please see attached documents

Incident date: Jan 19, 2024

Please see attached documents

Incident date: Feb 8, 2024

The contact owns a 2014 Honda Civic. The contact stated that the air bag warning light was intermittently illuminated on the instrument panel while driving at various speeds. Over time, the air bag warning light remained illuminated on the instrument panel. The vehicle was taken to the dealer and wa... Read more

Incident date: Dec 1, 2023

ABS and Traction Control light and alarms activated inside cab on dash. Vehicle taken to dealership and they stated the HCU (hydraulic control unit) needed to be replaced. At that time no parts were available and a time frame was not given because no one had the parts not even after market. After... Read more

Incident date: Aug 1, 2023

The contact owns a 2019 Honda HR-V. The contact stated that while attempting to park her vehicle, the vehicle independently accelerated into a tree without warning. The air bags did not deploy upon impact; the contact did not sustain any injuries. A police report was not filed. The vehicle was towed... Read more

Crash

Incident date: Jul 1, 2023

Steering randomly stopped working upon cranking up. Dealership says codes lead to replacing rack/pinion for $4000. There is no seen damage & nothing leading up to this problem, so I wanted to make you aware since this topic is being investigated.

Incident date: Jul 1, 2023

while driving on a highway the engine lock up, and I was fortunate to get to the side of the road. Vary scary

Incident date: Jul 1, 2023

Subject: Urgent Complaint: Airbag Defect and Lack of Resolution Dear NHTSA, I am writing to file a complaint regarding the airbag defect in my 2015 Buick Enclave. As a concerned father of four, I'm troubled by the lack of progress in addressing this issue despite contacting GM multiple times. The... Read more

Incident date: May 13, 2023

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back 0ver Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that th... Read more

Incident date: Jan 28, 2023

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. T... Read more

Crash

Incident date: Jan 28, 2023

The contact's daughter owns a 2019 Toyota Camry. The contact stated while her daughter was driving approximately 40 MPH, her daughter attempted to stop for traffic and lost braking functionality. The contact stated her daughter saw an unknown warning light illuminated but was focused on steering and... Read more

Incident date: Feb 1, 2023

I was accelerating to get on the freeway and there was a slight bump or crease in the pavement and my front end started to bounce and warble uncontrollably, fortunately I was able to pull off of the on-ramp and come to a stop with out incident. This was not the first time I noticed this, but it was ... Read more

Incident date: Dec 4, 2022

12042022 - not sure of cause, could be multiple as all systems just shut down for seconds, the car goes dead while driving down I235 at 70mph, first the radio turns off, then the car seemed to go to lower gear rpm to zero and just shut off at a high speed, NO POWER on anything, then about 2.5 second... Read more

Incident date: Dec 4, 2022

Incident date: Jul 18, 2022

I drove my car to work one morning (7 min drive through a city; no highways) and there was no crack in the windshield. I came out of work 8 hours later to go home, and there was a crack over 6 inches long in the windshield. There are no markings suggesting anything hit the windshield, only long smoo... Read more

Incident date: Jun 22, 2021

My husband has trouble getting the key out when in park and turn off. Have to use the E-break every time we park because even in park the vehicle seems to get a mind of its own and start to roll. IT ROLLED ON ME WHILE I WAS GETTING MY CHILD OUT OF THE CAR!! NOW my driver side window seems to roll a... Read more

Incident date: Jun 22, 2021

Incident date: Mar 10, 2022

Dome light goes has gone on automatically several times. Twice drained my battery. Never use dome light because I do not drive at night and have never turned it on myself.

Incident date: Feb 21, 2022

Out of no where the window chipped and then cracked later that day

Incident date: Feb 13, 2022

The key gets stuck in the ignition. We have to turn the ignition to ACC or start the car then switch it back to OFF multiple times for it to release. We have not had the issue looked at yet. It's easily reproduceable. No other symptoms are present. Subaru issued a recall for this issue for vehicles ... Read more

Incident date: Jan 20, 2022

Windshield cracked out of nowhere resulting in an ~8" damage

Incident date: Apr 7, 2021

Ignition/starting I have issues w starting car on more than one occasion and I have also had problems with removing the key. It almost is in a key lock mode. I will then turn off and on until it will allow me to remove but sometimes it hasn’t started. Stabilizer light came on a few times then... Read more

Incident date: Apr 2, 2020

Upon accelerating, the engine seems to bog down and I lose speed. It has happened under many conditions—after turning a corner, going down a straightaway, and when accelerating to merge on a highway. This puts people in the car at risk and others traveling behind me. I took it to the dealer and... Read more

Incident date: Apr 2, 2020

Incident date: Jul 5, 2021

When I put the car in park the key would turn off the car but not come out of the ignition. The only way to get the key out was to turn the car back on and try again, sometimes 5+ times. When I took the car in for repair at a Subaru dealership they said this was a constant Subaru problem and that my... Read more

Incident date: Aug 1, 2021

Key get stuck in ignition and cannot be pulled out after turned off. I've seen this not just happened to crosstrek but all other Subaru models after certain mileage. People tried to restart the car in place, shift gear to d and back to p. More than a dozen people reporting similar problems on suba... Read more

Incident date: Jul 26, 2021

Outer left rear brake pad broke away from the backing plate causing damage to the brake rotor. The pads were original equipment and not worn out.

Incident date: Jun 11, 2021

CV axles click when turning. CV axles could break at any given point. If not fixed you could lose control of your car causing death to yourself or others while driving or render your car driveless. I've looked online and many other 2017 cross track owners have the same problem. So why is this not a... Read more

Incident date: Jun 11, 2021

Incident date: May 15, 2021

The car key get stuck in ignition and cannot be pulled out after turned off. It is very dangerous in that as workaround, people tried to restart the car in place, shift gear to d and back to p. If they don’t pay atttention and press on brake they could potentially hit cars or people. I’ve seen m... Read more

Incident date: May 9, 2021

On Sunday, 5/9, my wife and I were traveling back from NY to Philadelphia when out of nowhere, my car stopped accelerating and stalled, completely, in the left lane on the Staten Island Expressway. I called 911 and they were able to dispatch a tow, immediately. The battery worked. The dashboard said... Read more

Incident date: Aug 9, 2020

I DROVE APPROXIMATELY 100 MINUTES TO CENTRAL ILLINOIS ON A 80 DEGREE AND SUNNY AFTERNOON. I PARKED MY CAR ON THE STREET AND WHEN I RETURNED TO IT 45 MINUTES LATER, THERE WAS A 12INCH CRACK ON MY PASSENGER SIDE WINDSHIELD. THERE WAS NO APPARENT POINT OF CONTACT IN THE CRACK AND THERE WERE NO LARGE ST... Read more

Incident date: Feb 16, 2021

WINDSHIELD HAS HORIZONTAL CRACK MIDWAY DOWN WINDOW THAT EXTENDS ALMOST FROM LEFT TO RIGHT EDGE. CAR WAS PARKED IN PRIVATE DRIVEWAY.

Incident date: Jan 2, 2018

WINDSHIELD WAS CRACKED. STARTED OUT ALONG BOTTOM ON DRIVER'S SIDE AND EXPANDED UP AND ACROSS DRIVER'S SIDE. FROM WHAT I COULD TELL, NOTHING HIT THE WINDSHIELD TO INITIATE THE CRACK. HAD TO GET REPLACED.

Incident date: Jun 22, 2020

READ WINDSHIELD GLASS SPONTANEOUSLY BROKE WITH NO DAMAGE. HAD TO GET SERVICE TO REPAIR AND REPLACE. VEHICLE WAS STATIONARY, PARKED IN FRONT OF MY HOUSE, ON A RESIDENTIAL STREET, PARKED AND NOT IN USE AT THE TIME OF THE BREAK.

Incident date: Aug 1, 2020

I HAVE AN 'L' SHAPED CRACK IN MY WINDSHIELD THAT IS APPROXIMATELY 6"X6". THE WINDSHIELD SUSTAINED A SMALL CHIP FROM A ROCK STRIKE AND BEFORE I COULD GET THE SUPERFICIAL CHIP FIXED IT TURNED INTO A VERY LARGE 'L' SHAPED CRACK. THE ROCK STRIKE OCCURRED WHILE I WAS DRIVING ON THE HIGHWAY BUT THE SUBS... Read more

Incident date: Jun 30, 2020

THE WINDSHIELD CRACKED DURING THE SUMMER FOR NO APPARENT REASON, NO OBVIOUS SIGNS OF CHIP IN WINDSHIELD SURFACE. CRACK STARTS UPPER MIDDLE EDGE OF GLASS, DOWN PASSED REARVIEW MIRROR, THEN HALF WAY ACROSS PASSENGER SIDE, ABOUT 1/3 WAY DOWN FROM TOP. WE ARE GETTING IT REPLACED NOW.

Incident date: Feb 1, 2019

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

Incident date: Feb 1, 2019

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

Incident date: Oct 30, 2020

I WAS OPERATING MY 2017 SUBARU CROSSTREK ON UNION ST IN BRAINTREE MA. I STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN. I THEN DEPRESSED THE GAS PEDAL. I HEARD A BANG AND THE VEHICLE STARTED TO ROLL BACK. THE TRANSMISSION HAD CEASED TO OPERATE. I LUCKILY WAS ABLE TO NAVIGATE TO THE CURB BACKWARDS. T... Read more

Incident date: Nov 6, 2020

SINCE THE CAR WAS NEW (CURRENTLY 55,000 MILES ON IT) THE AIR BAG RED MALFUNCTION LIGHT HAS INTERMITTENTLY COME ON WHEN I HAVE A PASSENGER IN THE PASSENGER SEAT. ALSO, AT TIMES, THE DASHBOARD WILL REGISTER THAT THE AIRBAG IS OFF WHEN THERE IS A PASSENGER. I MENTIONED THIS TO DEALER EARLY ON, BUT WA... Read more

Incident date: Sep 29, 2020

I FOUND OUR 2017 CROSSTREK SUBARU WITH AUTOSTART CAPABILITY IN OUR CLOSED GARAGE, LOCKED, RUNNING, WITH NO KEY IN THE IGNITION AT 8 AM. THE TWO AUTOSTART FOBS WERE SHUT UP IN A DRAWER. THE CAR HAD LAST BEEN DRIVEN TO WORK AND BACK THE DAY BEFORE, RETURNING ABOUT 5 PM. OUR CO DETECTOR IN THE HOUSE D... Read more

Incident date: Apr 9, 2019

STEREO SYSTEM FREEZES. TOUCH SCREEN INACCESSIBLE. GLITCHES CONSTANTLY. NOT ABLE TO ACCESS ANY APPS, NAVIGATION, STARLINK, ETC.

Incident date: Apr 9, 2019

STEREO SYSTEM FREEZES. TOUCH SCREEN INACCESSIBLE. GLITCHES CONSTANTLY. NOT ABLE TO ACCESS ANY APPS, NAVIGATION, STARLINK, ETC.

Incident date: Oct 1, 2020

CAN'T REMOVE IGNITION KEY. AFTER PARKING, I PLACE THE CAR IN PARK, AND TRY TO REMOVE THE KEY. IT GETS STUCK AND WON'T COME OUT. THERE IS A TECHNICAL BULLETING ABOUT "SHIFT SELECTER MECHANISM" BUT CAR OWNERS HAVE TO PAY GET THIS FIXED. IT SHOULD BE A RECALL.

Incident date: Sep 10, 2020

REOCCURRING PROBLEM OF SELECT LEVER (SHIFTER) MECHANISM NOT BEING ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. CURRENTLY UNABLE TO CONFIDENTLY USE VEHICLE BECAUSE THE KEY IS REPEATEDLY STUCK AND IT REQUIRES SEVERAL BACK AND FORTH, IGNITION ON AND OFF, ACTIONS BEFORE ... Read more

Showing 50 of 132 complaints.

NHTSA Safety Ratings, 2017 SUBARU CROSSTREK

2017 Subaru Crosstrek SW AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 SUBARU CROSSTREK

387 manufacturer communications from 147 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	86
110000 ELECTRICAL SYSTEM	75
060000 ENGINE AND ENGINE COOLING	22
356000 EQUIPMENT ADAPTIVE/MOBILITY	21
100000 POWER TRAIN	21
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	13
118000 ELECTRICAL SYSTEM:SOFTWARE	12
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	11

350000 EQUIPMENT

T16 Warranty Extension (15-317-24R) Frequently Asked Questions.

110000 ELECTRICAL SYSTEM

T16 Warranty Extension (15-317-24R) Frequently Asked Questions.

350000 EQUIPMENT

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.

110000 ELECTRICAL SYSTEM

This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.

350000 EQUIPMENT

This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.

110000 ELECTRICAL SYSTEM

This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.

350000 EQUIPMENT

Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).

110000 ELECTRICAL SYSTEM

This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).

350000 EQUIPMENT

This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the U

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.

110000 ELECTRICAL SYSTEM

This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.

350000 EQUIPMENT

Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cas

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

060000 ENGINE AND ENGINE COOLING

260000 FORWARD COLLISION AVOIDANCE

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

100000 POWER TRAIN

350000 EQUIPMENT

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

170000 LATCHES/LOCKS/LINKAGES

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

110000 ELECTRICAL SYSTEM

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE