2004 SPRINTER 3500
1 recalls, 3 complaints - 71 TSBs
08V387000 Aug 6, 2008
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY N... Read more
Consequence
A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy
DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Mar 28, 2020
Incident date: Nov 29, 2019
AFTER THE RECALL, THE OBD II CAN ONLY BE ACCESSED BY A DODGE DEALER. THE OBD II PORT WILL NOT CONNECT TO A SMOG TECHNICIANS EQUIPMENT SO THE VEHICLE CANNOT BE SMOGGED.*DT*JB
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Nov 28, 2005
Incident date: Nov 24, 2005
BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Nov 28, 2005
Incident date: Nov 24, 2005
BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM
Technical Service Bulletins, 2004 SPRINTER 3500
71 manufacturer communications from 48 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 22 |
| 160000 STRUCTURE | 8 |
| 100000 POWER TRAIN | 5 |
| 060000 ENGINE (PWS) | 5 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 2 |
| 140000 AIR BAGS | 2 |
T21 Combo Rev4
Mar 12, 2021
060000 ENGINE AND ENGINE COOLING
Emissions Recall T21 Reprogram Engine Control Unit
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
LI09.40-N-070781
Jan 21, 2020
060000 ENGINE (PWS)
Check engine light on and fault codes P3005A9, P3005FF, P30074B in CDI Control Unit
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
LI41 10-N-068968
Apr 25, 2019
060000 ENGINE (PWS)
Noise on propeller shaft/rear axle from approx. 25mph
LI41 10-N-068968
Apr 25, 2019
100000 POWER TRAIN
Noise on propeller shaft/rear axle from approx. 25mph
LI4700N069277
Jan 30, 2019
060000 ENGINE (PWS)
Engine running complaints - Fault code P062700 current and/or stored in FSCU (N118)
LI0716N069263
Jan 8, 2019
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Fuel Injector Electrical Fault With Fault Codes
Weekly Parts Upd
Dec 14, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI41-10-N-068968
Oct 27, 2018
100000 POWER TRAIN
Noise on propeller shaft/rear axle as from 35mph
GI49 00-N-067800
Jul 23, 2018
100000 POWER TRAIN
Automatic transmission housing cracked - Consequential damage due to cracked diesel particulate filter bracket
GI49 00-N-067800
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic transmission housing cracked - Consequential damage due to cracked diesel particulate filter bracket
Parts Update - J
Jul 20, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Parts Update - J
Jul 6, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI54.00-N-068243
Jun 14, 2018
353000 EQUIPMENT:ELECTRICAL
Transport mode active/transport mode cannot be deactivated
LI54.00-N-068243
Jun 14, 2018
350000 EQUIPMENT
Transport mode active/transport mode cannot be deactivated
Weekly Parts Upd
May 11, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter October
Oct 20, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 15, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 8, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 1, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 1, 2017
030000 BRAKES (PWS)
Status of Parts Ordering - Sprinter
Sprinter July 28
Jul 28, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter July 14
Jul 14, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI54 25-N-065909
Jul 6, 2017
100000 POWER TRAIN
447 Metris does not shift out of Park
LI33 00-N-066643
Jun 30, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter June 30
Jun 30, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter June 23
Jun 23, 2017
100000 POWER TRAIN
Status of Parts Ordering - Sprinter
Sprinter June 23
Jun 23, 2017
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Status of Parts Ordering - Sprinter
LI91 40-N-051128
Jun 21, 2017
150000 SEAT BELTS
Seat belt does not roll up correctly
LI14 20-N-051286
Jun 21, 2017
060000 ENGINE (PWS)
Exhaust gas recirculation (EGR) valve leaking or not closing properly
LI14 20-N-051286
Jun 21, 2017
070000 FUEL SYSTEM, GASOLINE
Exhaust gas recirculation (EGR) valve leaking or not closing properly
LI32 20-N-066562
Jun 19, 2017
020000 SUSPENSION
Creaking noises at front spring at low outside temperatures
Sprinter June 16
Jun 16, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter June 16
Jun 16, 2017
140000 AIR BAGS
Status of Parts Ordering - Sprinter
LI27 60-N-048766
Jun 12, 2017
110000 ELECTRICAL SYSTEM
ESM (electronic selector lever module) fault 0002 "Undervoltage"
Sprinter June 9-
Jun 9, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Status of Parts Ordering - Sprinter
Sprinter June 9-
Jun 9, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI54 25-N-061756
Jun 9, 2017
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
ESP indicator lamp active, fault code C007500 in ESP control unit
LI54 25-N-061756
Jun 9, 2017
120000 EXTERIOR LIGHTING
ESP indicator lamp active, fault code C007500 in ESP control unit
LI68 74-N-057463
Jun 9, 2017
350000 EQUIPMENT
Sliding door in partition wall cannot be locked in open position
LI88 10-N-062698
Jun 9, 2017
160000 STRUCTURE
Installation position of fender liner twisted at rear
Sprinter June 9-
Jun 9, 2017
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Status of Parts Ordering - Sprinter
LI91 40-N-066319
Jun 9, 2017
140000 AIR BAGS
SRS Lamp Illuminated
LI83 25-N-062699
Jun 5, 2017
138800 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Noise from area of blower motor with climate control switched on
LI83 25-N-062699
Jun 5, 2017
130000 VISIBILITY
Noise from area of blower motor with climate control switched on
LI54 65-N-062609
Jun 5, 2017
270000 LANE DEPARTURE
Signal tone of Parktronic system (PTS) too quiet
LI54 65-N-062609
Jun 5, 2017
110000 ELECTRICAL SYSTEM
Signal tone of Parktronic system (PTS) too quiet
Sprinter June 2-
Jun 2, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI46 10-P-065829
Jun 2, 2017
270000 LANE DEPARTURE
Lane Keeping Assist: Fault message in instrument cluster, function not available.
LI18 00-N-054809
Jun 1, 2017
060000 ENGINE (PWS)
Engine oil level above max, oil indicator light on
LI49.10-N-060969
May 12, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OM651 Exhaust Bracket Cracking
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
9003215
Feb 12, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
SB-32-20-01
Sep 22, 2010
021100 SUSPENSION:FRONT:STABILIZER BAR
SPRINTER: REPLACING TORSION BAR MOUNTS. CODES C40 FRONT AXLE STABILIZER BAR AND C45 REINFORCED FRONT AXLE STABILIZER BAR (EXCEPT CODES ZG1 ENGAGEABLE ALL WHEEL DRIVE AND EXCEPT CODE ZG3 ENGAGEABLE ALL WHEEL DRIVE WITH GEAR REDUCTION. *P
SB-32-20-01
Sep 22, 2010
021220 SUSPENSION:FRONT:SPRINGS:TORSION BAR
SPRINTER: REPLACING TORSION BAR MOUNTS. CODES C40 FRONT AXLE STABILIZER BAR AND C45 REINFORCED FRONT AXLE STABILIZER BAR (EXCEPT CODES ZG1 ENGAGEABLE ALL WHEEL DRIVE AND EXCEPT CODE ZG3 ENGAGEABLE ALL WHEEL DRIVE WITH GEAR REDUCTION. *P
SPRINTER 3500 - All Years Overview
Complete safety history for the SPRINTER 3500 across all model years (2003, 2011).
13
Total Recalls
60
Total Complaints
0
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths