2003 SPRINTER 3500
2 recalls, 2 complaints - 70 TSBs
08V134000 Mar 24, 2008
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTAL... Read more
Consequence
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy
DBNC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.
03V082000 Mar 6, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
ON CERTAIN VANS, A CAPACITOR WITHIN THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG CAN CRACK AND THE AIR BAG MAY NOT ACTIVATE AS DESIGNED. THIS CONDITION IS SIGNALED TO THE DRIVER BY THE SRS-WARNING LAMP.
Consequence
THE AIR BAG MAY NOT DEPLOY CORRECTLY IN A CRASH, INCREASING THE RISK OF INJURY TO A SEAT OCCUPANT.
Remedy
DEALERS WILL REPLACE THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG. OWNER NOTIFICATION BEGAN ON APRIL 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER INTERNATIONA... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 1 |
| SEAT BELTS | 1 |
SEAT BELTS
Jan 20, 2013
Incident date: Dec 21, 2012
PASSENGER SEAT BELT KEPT LOCKING WHILE VAN WAS MOVING AND THEN WOULD NOT RETRACT AT ALL. DRIVER SIDE RETRACTS BUT VERY SLOWLY. *TR
TIRES
Mar 21, 2011
Incident date: Feb 17, 2011
2003 SPRINTER 3500 SHC, UNIT 1 AND UNIT 2 WERE WESTBOUND ON THE TURNPIKE WHEN A SET OF DUAL TIRES CAME OFF UNIT 1 AND STRUCK UNIT 2. BOTH UNITS SUBSEQUENTLY PULL OVER ON THE NORTH SHOULDER. *BF THE LEFT REAR DUALS SHEERED OFF THE HUB. (OHIO TRAFFIC CRASH REPORT # 10-0062-89)*JB UPDATED 03/29/1... Read more
Technical Service Bulletins, 2003 SPRINTER 3500
70 manufacturer communications from 47 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 22 |
| 160000 STRUCTURE | 8 |
| 100000 POWER TRAIN | 5 |
| 060000 ENGINE (PWS) | 5 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 270000 LANE DEPARTURE | 2 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 2 |
| 140000 AIR BAGS | 2 |
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
LI09.40-N-070781
Jan 21, 2020
060000 ENGINE (PWS)
Check engine light on and fault codes P3005A9, P3005FF, P30074B in CDI Control Unit
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
LI41 10-N-068968
Apr 25, 2019
060000 ENGINE (PWS)
Noise on propeller shaft/rear axle from approx. 25mph
LI41 10-N-068968
Apr 25, 2019
100000 POWER TRAIN
Noise on propeller shaft/rear axle from approx. 25mph
LI4700N069277
Jan 30, 2019
060000 ENGINE (PWS)
Engine running complaints - Fault code P062700 current and/or stored in FSCU (N118)
LI0716N069263
Jan 8, 2019
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Fuel Injector Electrical Fault With Fault Codes
Weekly Parts Upd
Dec 14, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI41-10-N-068968
Oct 27, 2018
100000 POWER TRAIN
Noise on propeller shaft/rear axle as from 35mph
GI49 00-N-067800
Jul 23, 2018
100000 POWER TRAIN
Automatic transmission housing cracked - Consequential damage due to cracked diesel particulate filter bracket
GI49 00-N-067800
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic transmission housing cracked - Consequential damage due to cracked diesel particulate filter bracket
Parts Update - J
Jul 20, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Parts Update - J
Jul 6, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI54.00-N-068243
Jun 14, 2018
350000 EQUIPMENT
Transport mode active/transport mode cannot be deactivated
LI54.00-N-068243
Jun 14, 2018
353000 EQUIPMENT:ELECTRICAL
Transport mode active/transport mode cannot be deactivated
Weekly Parts Upd
May 11, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter October
Oct 20, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 15, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 8, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 1, 2017
030000 BRAKES (PWS)
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 1, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter July 28
Jul 28, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter July 14
Jul 14, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI54 25-N-065909
Jul 6, 2017
100000 POWER TRAIN
447 Metris does not shift out of Park
LI33 00-N-066643
Jun 30, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter June 30
Jun 30, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter June 23
Jun 23, 2017
100000 POWER TRAIN
Status of Parts Ordering - Sprinter
Sprinter June 23
Jun 23, 2017
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Status of Parts Ordering - Sprinter
LI14 20-N-051286
Jun 21, 2017
070000 FUEL SYSTEM, GASOLINE
Exhaust gas recirculation (EGR) valve leaking or not closing properly
LI14 20-N-051286
Jun 21, 2017
060000 ENGINE (PWS)
Exhaust gas recirculation (EGR) valve leaking or not closing properly
LI91 40-N-051128
Jun 21, 2017
150000 SEAT BELTS
Seat belt does not roll up correctly
LI32 20-N-066562
Jun 19, 2017
020000 SUSPENSION
Creaking noises at front spring at low outside temperatures
Sprinter June 16
Jun 16, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter June 16
Jun 16, 2017
140000 AIR BAGS
Status of Parts Ordering - Sprinter
LI27 60-N-048766
Jun 12, 2017
110000 ELECTRICAL SYSTEM
ESM (electronic selector lever module) fault 0002 "Undervoltage"
Sprinter June 9-
Jun 9, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Status of Parts Ordering - Sprinter
Sprinter June 9-
Jun 9, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI54 25-N-061756
Jun 9, 2017
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
ESP indicator lamp active, fault code C007500 in ESP control unit
LI54 25-N-061756
Jun 9, 2017
120000 EXTERIOR LIGHTING
ESP indicator lamp active, fault code C007500 in ESP control unit
LI68 74-N-057463
Jun 9, 2017
350000 EQUIPMENT
Sliding door in partition wall cannot be locked in open position
LI88 10-N-062698
Jun 9, 2017
160000 STRUCTURE
Installation position of fender liner twisted at rear
Sprinter June 9-
Jun 9, 2017
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Status of Parts Ordering - Sprinter
LI91 40-N-066319
Jun 9, 2017
140000 AIR BAGS
SRS Lamp Illuminated
LI83 25-N-062699
Jun 5, 2017
138800 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Noise from area of blower motor with climate control switched on
LI83 25-N-062699
Jun 5, 2017
130000 VISIBILITY
Noise from area of blower motor with climate control switched on
LI54 65-N-062609
Jun 5, 2017
270000 LANE DEPARTURE
Signal tone of Parktronic system (PTS) too quiet
LI54 65-N-062609
Jun 5, 2017
110000 ELECTRICAL SYSTEM
Signal tone of Parktronic system (PTS) too quiet
Sprinter June 2-
Jun 2, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI46 10-P-065829
Jun 2, 2017
270000 LANE DEPARTURE
Lane Keeping Assist: Fault message in instrument cluster, function not available.
LI18 00-N-054809
Jun 1, 2017
060000 ENGINE (PWS)
Engine oil level above max, oil indicator light on
LI49.10-N-060969
May 12, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OM651 Exhaust Bracket Cracking
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
9003215
Feb 12, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
SB-32-20-01
Sep 22, 2010
021100 SUSPENSION:FRONT:STABILIZER BAR
SPRINTER: REPLACING TORSION BAR MOUNTS. CODES C40 FRONT AXLE STABILIZER BAR AND C45 REINFORCED FRONT AXLE STABILIZER BAR (EXCEPT CODES ZG1 ENGAGEABLE ALL WHEEL DRIVE AND EXCEPT CODE ZG3 ENGAGEABLE ALL WHEEL DRIVE WITH GEAR REDUCTION. *P
SB-32-20-01
Sep 22, 2010
021220 SUSPENSION:FRONT:SPRINGS:TORSION BAR
SPRINTER: REPLACING TORSION BAR MOUNTS. CODES C40 FRONT AXLE STABILIZER BAR AND C45 REINFORCED FRONT AXLE STABILIZER BAR (EXCEPT CODES ZG1 ENGAGEABLE ALL WHEEL DRIVE AND EXCEPT CODE ZG3 ENGAGEABLE ALL WHEEL DRIVE WITH GEAR REDUCTION. *P
SPRINTER 3500 - All Years Overview
Complete safety history for the SPRINTER 3500 across all model years (2003, 2011).
13
Total Recalls
60
Total Complaints
0
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths