2009 SATURN VUE Recalls, Complaints & Safety

The contact owns a 2009 Saturn Vue. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn and was inoperable while attempting to reverse. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000.

Stalls stops, with Engine power reduced, stabilitrak off. After turning or braking. Engine light with down arrow. Accident probability. DANGEROUS ESPECIALLY IF ON HIGHWAY OR COUNTRY RD!

Vehicle has lost power steering. Difficult to steer especially in reverse and sometimes in turning left. If wheels are not completely straight, you have turn with all the strength you can muster. Reluctant to turn left unless you have twice as much time as you should need to avoid an accident.

I have only 68,329 miles. My transmission lost reverse. When first driving it will only go up to 10 mph and over time the maximum speed is 30 to 40 mph. Even if it gets to this speed it hesitates. The car is a danger and not drive able. I took the car to a GM dealer requesting a Policy Evaluation according to the Service Bulletin Warranty. The evaluation showed GM will not help me with any repairs or replacement of transmission. A car should not have a major component fail like a transmission especially with such low mileage. It is expected to have maintenance and repairs on a vehicle. What is not expected or normal servicing is transmission repair or replacement. It was estimated from the GM dealerships Policy Evaluation it will cost $5,500 to replace the transmission. My car is in great shape other than the transmission failure. I love my car and anticipated to have this car many years. This is an unaffordable repair and essentially makes this a throw away car. I feel extremely disappointed in GM's decision to not remedy this major problem.

For the third time since purchasing my car in 2009 I am having problems removing the key from the ignition cylinder. On 11/16/17 the floor shifter was replaced. On 09/11/20 another one was replaced. On 10/07/22 having problems again removing the key. Will take car in for service again.

The power steering goes out especially at lower speeds are from take off ,it takes every thing you have to turn wheel it has almost caused me two accidents, fluid level is fine, makes no unusual noise steering just goes out making it very dangerous to turn to the right are left & very difficult to turn from a complete stop .No one has figured the problem out & its my only vehicle there is definitely a Manufacture problem with the steering in this vehicle

Vehicle is a Saturn Vue XE, 3.5 liter AWD, ~84,000 miles. Problem Statement: Extensive corrosion of the subframe located at the midpoint of the vehicle on the driver and passenger sides. This is NOT surface rust - the frame corrosion has resulted in sections of the frame rotting through, severely compromising the structural integrity of the frame and safety of the vehicle. I have documented at least 6 formal complaints for the same problem from various websites, including some with front end and engine mounts cross members literally rotting away. My vehicle is only 12 years old and has only 7000 miles average miles per year but will not pass a safety inspection in Massachusetts due to the extensive rust through. The NHTSA has several corrosion related service bulletins documented involving several General Motors vehicle models but they only call out surface corrosion. The NHTSA needs to investigate FRAME RUST THROUGH on Saturn Vue and other GM vehicles as OWNERS ARE HIGHLY UNLIKELY TO REALIZE THE LOOMING SAFETY HAZARD if they have no other reason to inspect underneath the vehicle.

the car stable trak light comes on for service then the power steering service light comes and I lose power steering and power of my car this happened at 60mph on the highway, shut the car off for 5 mins and everything went back to normal then it happened again proceeded to do the same thing and it went back to normail

WHILE I AM DRIVING I HAVE HAD INTERMITTENT INCIDENTS THAT CANNOT BE REPLICATED. "STABILITRAK" WARNING LIGHT HAS NOT TURNED OFF. I HAVE LOST CONTROL OF MY VEHICLE WHILE DRIVING TWICE BUT WAS ABLE TO PULL OVER AFTER A FEW SECONDS. THE VEHICLE WILL LOSE POWER TO THE DASH. WHEN I AM TURNING THE STEERING WHEEL GETS VERY HARD TO TURN AND WILL TURN OFF THE RADIO. THIS WILL CAUSE THE CAR TO LOOSE POWER WHILE DRIVING. THEN WHEN I TURN THE CAR OFF I WILL BE UNABLE TO GET THE KEY OUT OR TURN THE VEHICLE ON. I WILL HAVE TO RESTART THE VEHICLE. I HAVE REPLACED THE BATTERY TWICE AND THE ALTERNATOR TWICE AND THIS HELPED FOR 2 MONTHS THEN THE PROBLEM PERSISTED. I ALSO REPLACED THE WHEEL SENSORS TO NO AVAIL. I HAVE TAKEN TO 3 MECHANICS BUT THEY CANNOT REPLICATE THE ISSUE. WHEN THE VEHICLE IS IN PARK, I WILL TRY TO TURN THE VEHICLE ON AND THEN JUST TAP ON THE BRAIN COMPARTMENT ABOVE THE BATTERY AND SOMETIMES THIS WORKS. I HAVE BEEN LEFT STRANDED MORE THAN I CARE TO ADMIT. WHILE DRIVING IF THE ISSUES ARE REALLY BAD AND IF I HAVE TO DRIVE LONG DISTANCE I WILL TRY TO USE CRUISE CONTROLL BUT IT WILL NOT ENGAGE.

Crash

WHILE I AM DRIVING I HAVE HAD INTERMITTENT INCIDENTS THAT CANNOT BE REPLICATED. "STABILITRAK" WARNING LIGHT HAS NOT TURNED OFF. I HAVE LOST CONTROL OF MY VEHICLE WHILE DRIVING TWICE BUT WAS ABLE TO PULL OVER AFTER A FEW SECONDS. THE VEHICLE WILL LOSE POWER TO THE DASH. WHEN I AM TURNING THE STEERING WHEEL GETS VERY HARD TO TURN AND WILL TURN OFF THE RADIO. THIS WILL CAUSE THE CAR TO LOOSE POWER WHILE DRIVING. THEN WHEN I TURN THE CAR OFF I WILL BE UNABLE TO GET THE KEY OUT OR TURN THE VEHICLE ON. I WILL HAVE TO RESTART THE VEHICLE. I HAVE REPLACED THE BATTERY TWICE AND THE ALTERNATOR TWICE AND THIS HELPED FOR 2 MONTHS THEN THE PROBLEM PERSISTED. I ALSO REPLACED THE WHEEL SENSORS TO NO AVAIL. I HAVE TAKEN TO 3 MECHANICS BUT THEY CANNOT REPLICATE THE ISSUE. WHEN THE VEHICLE IS IN PARK, I WILL TRY TO TURN THE VEHICLE ON AND THEN JUST TAP ON THE BRAIN COMPARTMENT ABOVE THE BATTERY AND SOMETIMES THIS WORKS. I HAVE BEEN LEFT STRANDED MORE THAN I CARE TO ADMIT. WHILE DRIVING IF THE ISSUES ARE REALLY BAD AND IF I HAVE TO DRIVE LONG DISTANCE I WILL TRY TO USE CRUISE CONTROLL BUT IT WILL NOT ENGAGE.

Crash

WHILE I AM DRIVING I HAVE HAD INTERMITTENT INCIDENTS THAT CANNOT BE REPLICATED. "STABILITRAK" WARNING LIGHT HAS NOT TURNED OFF. I HAVE LOST CONTROL OF MY VEHICLE WHILE DRIVING TWICE BUT WAS ABLE TO PULL OVER AFTER A FEW SECONDS. THE VEHICLE WILL LOSE POWER TO THE DASH. WHEN I AM TURNING THE STEERING WHEEL GETS VERY HARD TO TURN AND WILL TURN OFF THE RADIO. THIS WILL CAUSE THE CAR TO LOOSE POWER WHILE DRIVING. THEN WHEN I TURN THE CAR OFF I WILL BE UNABLE TO GET THE KEY OUT OR TURN THE VEHICLE ON. I WILL HAVE TO RESTART THE VEHICLE. I HAVE REPLACED THE BATTERY TWICE AND THE ALTERNATOR TWICE AND THIS HELPED FOR 2 MONTHS THEN THE PROBLEM PERSISTED. I ALSO REPLACED THE WHEEL SENSORS TO NO AVAIL. I HAVE TAKEN TO 3 MECHANICS BUT THEY CANNOT REPLICATE THE ISSUE. WHEN THE VEHICLE IS IN PARK, I WILL TRY TO TURN THE VEHICLE ON AND THEN JUST TAP ON THE BRAIN COMPARTMENT ABOVE THE BATTERY AND SOMETIMES THIS WORKS. I HAVE BEEN LEFT STRANDED MORE THAN I CARE TO ADMIT. WHILE DRIVING IF THE ISSUES ARE REALLY BAD AND IF I HAVE TO DRIVE LONG DISTANCE I WILL TRY TO USE CRUISE CONTROLL BUT IT WILL NOT ENGAGE.

Crash

THE VEHICLE HAS ONLY 122,000 AND IS IN GOOD PHYSICAL CONDITION, YET THE TRANSMISSION IS SLIPPING BADLY. AFTER DOING SOME INVESTIGATION, WE FOUND OUT THAT THIS IS OFTEN THE CASE FOR THIS MODEL AND YEAR AFTER 120,000 MILES. WE BROUGHT IT INTO OUR LOCAL GM DEALER/SHOP AND THEY TOLD US IT NEEDS A NEW TRANSMISSION, WHICH RANGES FROM REBUILT AT $2500 AND NEW FOR OVER $4000. THIS SEEMS VERY WRONG CONSIDERING KBB SAYS IT BOOKS FOR $4500?

TRANSMISSION STARTED SLIPPING

VEHICLE HAS A HIGH WHINING SOUND ESPECIALLY WHEN TURNING AS WELL AS WHEN VEHICLE IS IN MOTION YOU CAN TELL SOMETHING IS NOT RIGHT WITH THE STEERING ALMOST LIKE IT'S GETTING STUCK IN EITHER DIRECTION

TRACTION CONTROL STAYS ON AND TRANSMISSION ENGAGES THEN RELEASE SLIPPING ..ALSO HYBRID SYSTEM NIT WORKING AT ALL NEVER TURN OFF AND ANY STOP LIKE A HYBRID .

CARE WAS PARKED IN STORE PARKING LOT. WHEN I ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION, KEY WOULD NOT MOVE FROM ACC TO PARK. CAR WOULD START, BUT NO MATTER WHAT I TRIED, I COULD NOT REMOVE THE KEY. DROVE TO DEALER WHO TOLD ME IT WAS THE SHIFTER. GAVE ME A WORK-AROUND: MOVE AUTOMATIC GEAR TO M (MANUAL) THEN PUSH UP HARD TO P (PARK.). THE KEY COULD THEN BE REMOVED. THIS POSES A SAFETY ISSUE IF WORK-AROUND WAS NOT KNOWN. THERE'S A DANGER TO LEAVING THE CAR, UNABLE TO LOCK IT AND RUNNING THE BATTERY DOWN. IF THE CAR HAD BEEN IN A CRASH WITH THE NEED TO IMMEDIATELY LEAVE THE VEHICLE, THERE WOULD BE A RISK TO PASSENGERS, NEARBY PEDESTRIANS, OTHER DRIVERS AND PROPERTY. WHEN I CALLED THE DEALER TO CONFIRM SERVICE NEEDED AND SET AN APPOINTMENT FOR SERVICE, I WAS TOLD THAT I SHOULD NOT WAIT AND COME IN IMMEDIATELY.

THE ELECTRIC POWER STEERING QUITS SEVERAL TIMES DURING A 2-3 MILE TRIP. THE WHEEL IS EXTREMELY HARD TO TURN BUT DOES PIVOT THE FRONT TIRES. IT TAKES A LOT OF FORCE TO TURN THE WHEEL. *TR

IT SEEMS LIKE IT'S STILL HAVING SOME PROBLEMS DUE TO THE RECALLS..THE AIR BAG LIGHT IS ON AND THE TIRE SENSOR LIGHT IS ON..

IT STARTED RAINING IN AN AREA I WAS NOT FORMILLIA WITH. WHEN I HIT THE GAS SOMETIMES IT ENGAGED OTHER TIMES IT DID NOT. THEN IT WOULD NOT GO INTO REVERSE. I COULD ONLY GO FORWARD IN LOW, WOULD NOT SHIFT INTTO 2ND OR DRIVE.

KEY WOULD NOT COME OUT AFTER PUTTING CAR IN PARK. TOOK IT TO MYERS AUTOWORLD, THEY FOUND THE SHIFTER SWITCH WAS BAD.

WHILE DRIVING POWER STEERING WENT OUT. DIFFICULT TO CONTROL OR TURN WHEEL. ALMOST HAD AN ACCIDENT. FORTUNATELY WAS DRIVING 25MPH ON CITY STREET WOULD HAVE BEEN MUCH WORSE IF ON INTERSTATE.

"TAKATA RECALL" I HAVE A 2009 SATURN VUE I LOOSE MY POWER STEERING AT LOW SPEEDS WHILE TURNING RIGHT OR LEFT. IT TAKES TWO HANDS AND VERY DIFFICULT TO TURN.

TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PHIL SMITH CHEVROLET (LOCATED AT 1640 N STATE RD 7, LAUDERHILL, FL 33313, (954) 372-2576) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

POWER STEERING LOCKED FROM TIME TO TIME. DEALER SAYS MODULE AND MOTOR AT THE POWER STEERING IS CAUSING THAT. THAT CAN HAPPEN WHETER THE VEHICLE IS STATIONARY AND IN MOTION. VERY UNSAFE

AT LESS THAN 35,500 MILES I HAD A POWER RACK LEAK AND RACK NEEDS TO REPLACED WITH A PRICE OF $1000. AT 62,000 MILES WE HAD TO REPLACE THE POWER STEERING PUMP WITH A COST OF $700, AND NOW AT 64,000 MILES I FIND I HAVE A CRACKED WAVE PLATE IN THE TRANSMISSION THAT WILL COST ANOTHER $2,000.

TAKATA RECALL. I HAVEN'T RECEIVED NOTIFICATION TO REPLACE MY TAKATA AIRBAGS BUT ALL OTHER MAKES AND MODELS OF CARS AND TRUCKS HAVE RECEIVED THEIR RECALLS. I WANT MY TAKATA AIRBAGS REPLACED.

WHILE IN MOTION ON A CITY STREET GOING UP HILL, THE CAR WAS HAVING A PROBLEM ACCELERATING UP HILL. WHEN GOING DOWNHILL, THE CAR WOULD STOP, AND THE BRAKES WOULD LOCK UP. HAVE TO USE ACCELERATION WHEN GOING DOWNHILL IN ORDER FOR IT TO MOVE. FINALLY WHEN I MADE IT HOME AND PARKED THERE WAS A LOUD NOISE (LIKE SOMETHING WAS SCRAPING AGAINST SOMETHING). AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON. WHEN I GOT OUT THE CAR, IT SMELLED LIKE BURNT METAL. WHEN I GOOGLED THIS PROBLEM, IT APPEARS THAT A LOT OF SATURN VUE USERS HAVE HAD THE SAME ISSUES AND IT APPEARS AS IF THE DEALERSHIPS ARE NOT SURE HOW TO FIX THIS PROBLEM.

CAR HAS LOST POWER ON DASH LIGHTS, RADIO WHEN OUR DAUGHTER WAS DRIVING ON THE FREEWAY OR AROUND TOWN ESPECIALLY WHEN TURNIN THE STEERING WHEEL, LOOSES POWER, AND SHE WAS FORCED TO GET INTO THE EMERGENCY LANE. KEY GETS STUCK IN INGNITION UPON STARTING CAR INTERMITTENTLY WILL NOT START WITHOUT JUMPING THE CAR OFF OR WITHOUT WIGGLING THE WIRES ON TOP OF THE BATTERY CONNECTING TO THE BRAIN. WE HAVE HAD THE BATTERY REPLACED. STABILITRACT LIGHT WAS ON AND WE HAD THE DEALER CHECK IT OUT THEY REPLACED THE BRAKE COMPUTER MODULE. RADIO WILL CUT OFF, DASH LIGHTS GO OFF INTERMITTENTLY.

WE PURCHASED THIS CAR USED NOW HAS UNDER 90,000 MILES ON IT AND THE ENGINE STARTED LEAKING FROM ALL SEALS. $2700 TO REPAIR THIS NOW THE POWER STEERING SEEMS TO BE NOT WORKING MAKING IT DIFFICULT TO IMPOSSIBLE TO DRIVE THIS VEHICLE. NO INDICATION OF ANY LEAKS JUST NOTICES WHEN THE GRINDING STARTED THERE WAS NO POWER STEERING FLUID ON THE DIP STICK. I SEE SEVERAL COMPLAINTS FOR THIS PROBLEM AND GIVEN THE SAFETY ISSUE FEEL IT SHOULD BE RECALLED.

' TAMARA RECALL' WHEN COMING TO A STOP, THE BRAKE PEDAL GOES TO THE FLOOR AND STICKS AND WHEN RELEASED THE CAR DARTS AWAY AND MAKES IT HARD TO STOP. I HAVE BEEN IN AN ACCIDENT BECAUSE OF THIS AND HAVE RECEIVED TWO TICKETS BECAUSE OF THE BRAKES .

Crash

I BOUGHT THE CAR WITH 62,301 MILES ON IT. AT 90K MILES, I'M ON MY WAY TO WORK, AND WHILE DRIVING AROUND A CURVE I NOTICED A TUG LIKE FEELING IN MY STEERING WHEEL. I THOUGHT I WAS IMAGINING IT. BESIDES OF THAT LITTLE S CURVE, IT'S A STRAIT SHOT TO WORK. I NEEDED GAS, SO I WENT TO TURN INTO THE GAS STATION AND ALMOST HIT A TRUCK PARKED THERE BECAUSE I HAD NO STEERING. I TURNED THE WHEEL A FULL 360 AND LUCKILY MANAGED A TURN ENOUGH TO MISS THE GUYS TRUCK BY INCHES (LITERALLY). IN MY COMPLETE EMBARRASSMENT, I JUMP OUT APOLOGIZING AND TOLD HIM THE ISSUE. HE STATED HE SEEN ME CRANKING THE WHEEL AND FIGURED AS MUCH AND OFFERED TO CHECK THE STEERING FLUID FOR ME. ASTOUND TO FIND THERE WAS NOTHING TO CHECK. I TOOK IT TO LACLAIRS IN CHESANING MI, AND THIS IS WHAT THE REPAIR ORDER READS : POWER STEERINGQUIT WHILE DRIVING. AND NOW STEERING BINDS AND CLUNKS AND CAN BARELY TURN, SCANNED SYSTEM, BUT NO CODES STORED, CONTACTED TECH ASSIST CENTER..UNPOWERED STEERING ASSIST MOTOR THEN STEERING MODULE. CONDITION NO DUPLICATED, REPLACED STEERING GEAR ASSEMBLY AND PERFORMED FRONT AND REAR ALIGNMENT AS NEEDED RESET FRONT AND REAR TOE. $672.33. I CHOSE THE REMANUFACTURED PART HOPING THAT WHAT EVER THE PROBLEM WAS WITH THE ORIGINAL WOULD HAVE BEEN FIXED BEFORE THEY COULD PUT IT BACK ON THE SHELF, NOW, AT 131 K MILES, ONLY 42 K MILES SINCE THAT REPAIR, THE SAME ISSUE HAS RETURNED. NOW, I HAVE TO ONCE AGAIN PAY TO HAVE IT LOOKED AT, AND ONCE AGAIN PAY FOR THE REPAIRS. I HAVE SEEN SEVERAL COMPLAINTS FROM MANY DIFFERENT YEARS FROM PEOPLE WITH THIS SAME YEAR WITH THE SAME COMPLAINT AND YET THERE HAS NOT BEEN A RECALL MADE. I LOOKED UP THE RECALL INFORMATION WHEN I FIRST HAD THIS PROBLEM AND LIKE EVERYONE ELSE MY VIN WAS NOT PART OF THE RECALL, YET MY CAR HAS THE SAME ISSUE. IT'S NOT JUST THE POWER STEERING THAT FAILED, IT WAS ALL THE STEERING. A FULL 360 TURN AND ONLY MOVED LITTLE INCHS

THE WIRING HARNESS TO THE PASSENGER SIDE HEAD LIGHT KEEPS MELTING, CAUSING ME TO LOOSE THE USE OF THAT HEADLIGHT. I HAVE ALREADY REPAIRED THE SITUATION TWICE, NOW I AM SEE THAT OTHER SATURN OWNERS HAVE HAD THE SAME ISSUE. I CALLED GM AND THERE IS NO RECALL? HOW IS THAT POSSIBLE. I HAVE STRUGGLED WITH THIS ISSUE FOR 2 YEARS. THIS IS A SERIOUS SAFETY CONCERN, I CAN'T SEE WITH ONE HEADLIGHT. PLEASE HELP

WHEN I PARK THE CAR, THE AUTOMATIC TRANSMISSION DOES NOT FULLY SHIFT TO PARK UNLESS I THROW IT VERY HARD INTO PARK AND I CAN NOT TURN THE KEY TO THE "OFF" POSITION AND TAKE IT OUT OF THE IGNITION. SOMETIMES IT TAKES SEVERAL VERY HARD THROWS AND OTHER TIMES IT ACTS NORMALLY.

HI MY NAME IS [XXX]. I AM HAVING DIFFICULTIES WITH THE POWER STEERING IN MY 2009 SATURN VUE XE. THIS HAD BEEN ON ONGOING PROBLEM APPROXIMATELY ONE MONTH. I WAS INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP FOR DIAGNOSIS. THE WARRANTY ON MY SATURN IS NO LONGER NEEDED SERVICE. THE POWER STEERING PROBLEM HAS GOTTEN MUCH MORE WORSE OVER THE COURSE OF TIME. IT IS BECOMING MORE AND MORE DIFFICULT TO MANEUVER OR TURN MY VUE. I AM A 65 YEAR OLD AND MY STRENGTH ISN'T WHERE IT USED TO BE. THE FIRST TIME THE STEERING WENT OUT I ALMOST GOT INTO AN ACCIDENT. I ALSO UNDERSTAND THAT THERE WAS A RECALL FOR MY EXACT CAR MODEL. YES, I WAS TOLD THE RECALL WAS NOT FOR MY SPECIFIC MODEL. BUT, AS TIMES GET HARDER AND HARDER I REALLY DON'T HAVE THE FINANCES TO FIX THIS CAR. WOULD YOU GUYS BE WILLING TO EXTEND MY WARRANTY PLEASE TO GET THIS FIXED. THIS CAR IS AS MY MEANS OF TRANSPORTATION. I WOULD GREATLY APPRECIATE ANYTHING IN YOUR SHIRTS THAT YOU COULD DO TO RESOLVE MY ISSUE. THANK YOU KINDLY AND GRACIOUS REGARDS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1 injured 1 deaths

UNABLE TO TURN VEHICLE OFF WHILE IN PARK. KEY GETS STUCK AT ACC.

WHEN BRAKES ARE LIGHTLY APPLIED THEY CONTINUE TO SLOW THE VEHICLE UNTIL YOU PLACE YOUR FOOT UNDER THE BRAKE PEDAL AND PULL IT UP TO GET IT TO RELEASE . THE MECHANIC DECIDED THAT THE BOOSTER OR THE MASTER CYLINDER WAS THE PROBLEM. WE FIXED TO THE TUNE OF $946.52. FIVE WEEKS LATER THE PROBLEM REAPPEARED. THIS TIME IT WAS DISCOVERED THAT THE PIVOT PIN THAT MOUNTS THE BRAKE PEDAL UNDER THE DASH WAS SQUEEZING THE PEDAL ARM SO TIGHT THAT THE PEDAL WAS STICKING. THE PEDAL ARM WAS REMOVED AND MACHINED DOWN SO THAT IT NOW PIVOTS FREELY TO THE TUNE OF $100.00 SO IT A VERY SHORT TIME I HAVE SPENT $1046.42 IN CAR REPAIRS.

TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SEIZED WHILE THE KEY WAS PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFEREED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), HER VEHICLE'S YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,551.