ELECTRICAL SYSTEM:IGNITION
Defect Description
General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.
Consequence
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is
... not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.Read moreRemedy
GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000.
... GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.Read more202,155 vehicles affected
Manufacturer: General Motors LLC
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME VEHICLES WERE PRODUCED WITH REAR OUTER SEAT BELT SHOULDER GUIDE ANCHOR BOLTS THAT WERE INCORRECTLY INSTALLED.
Consequence
IF THESE BOLTS WERE INCORRECTLY INSTALLED, THEY WOULD NOT WITHSTAND THE LOAD REQUIREMENTS OF THE STANDARD. IF AN ANCHORAGE FAILED IN A CRASH, THE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND COULD HAVE AN INCREASED RISK OF INJURY.
Remedy
DEALERS WILL REPLACE THE REAR SHOULDER GUIDE ANCHOR BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SATURN AT 1-800-553-6000.
327 vehicles affected
Manufacturer: GENERAL MOTORS CORP.
Complaint Statistics
220 total complaints
15 crashes 6 fires 8 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 31 |
| ENGINE AND ENGINE COOLING | 20 |
| ENGINE | 16 |
| STEERING | 9 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 9 |
| AIR BAGS | 9 |
| ELECTRICAL SYSTEM:HORN | 9 |
| POWER TRAIN | 8 |
| ENGINE AND ENGINE COOLING:ENGINE | 6 |
| UNKNOWN OR OTHER | 5 |
Incident date: Jul 26, 2020
CAR POWER SHUTS DOWN WHILE DRIVING, UNABLE TO START AGAIN IN ANY TRAFFIC OR ROAD CONDITIONS TO MOVE CAR TO A SAFE AREA. FULL LOSS OF POWER UNEXPECTED, VEHICLE SIMPLY STOPS RUNNING. THIS VEHICLE WAS PURCHASED 'USED' FROM A PRIVATE SELLER I SUSPECT WAS WELL AWARE OF THE SITUATION BUT DIDN'T EXPOSE
... IT. $2300 SPENT SO FAR WITH NO FINDINGS AS TO WHY THE PROBLEM OCCURS. ONLY AN ADDED 30 MILES TO THE ODOMETER SINCE PURCHASE. PRESENT READING IS 107,251.Read more
Incident date: Jul 26, 2020
CAR POWER SHUTS DOWN WHILE DRIVING, UNABLE TO START AGAIN IN ANY TRAFFIC OR ROAD CONDITIONS TO MOVE CAR TO A SAFE AREA. FULL LOSS OF POWER UNEXPECTED, VEHICLE SIMPLY STOPS RUNNING. THIS VEHICLE WAS PURCHASED 'USED' FROM A PRIVATE SELLER I SUSPECT WAS WELL AWARE OF THE SITUATION BUT DIDN'T EXPOSE
... IT. $2300 SPENT SO FAR WITH NO FINDINGS AS TO WHY THE PROBLEM OCCURS. ONLY AN ADDED 30 MILES TO THE ODOMETER SINCE PURCHASE. PRESENT READING IS 107,251.Read more
Incident date: Jul 26, 2020
CAR POWER SHUTS DOWN WHILE DRIVING, UNABLE TO START AGAIN IN ANY TRAFFIC OR ROAD CONDITIONS TO MOVE CAR TO A SAFE AREA. FULL LOSS OF POWER UNEXPECTED, VEHICLE SIMPLY STOPS RUNNING. THIS VEHICLE WAS PURCHASED 'USED' FROM A PRIVATE SELLER I SUSPECT WAS WELL AWARE OF THE SITUATION BUT DIDN'T EXPOSE
... IT. $2300 SPENT SO FAR WITH NO FINDINGS AS TO WHY THE PROBLEM OCCURS. ONLY AN ADDED 30 MILES TO THE ODOMETER SINCE PURCHASE. PRESENT READING IS 107,251.Read more
Incident date: Jun 1, 2020
AIR INTAKE THROTTLE IS FAULTY. MAKING THE ENGINE RUN ROUGH AND CAUSING OTHER PROBLEMS SUCH AS EXCESSIVE FUEL CONSUMPTION. *TR
Incident date: Feb 14, 2020
THE IGNITION IS FAULT. THE KEY CAN BE REMOVED WHEN VEHICLE IS IN ON POSITION. *TR
Incident date: Feb 14, 2020
THE IGNITION IS FAULT. THE KEY CAN BE REMOVED WHEN VEHICLE IS IN ON POSITION. *TR
Incident date: Dec 23, 2019
TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 30 MPH, SEVERAL DASHBOARD WARNING INDICATORS ILLUMINATED, INCLUDING THE BATTERY WARNING INDICATOR. SIMULTANEOUSLY, THE POWER STEERING SEIZED OPERATION TEMPORARILY AND CAUSED THE VEHICLE TO SWERVE. ALSO, WHILE TRAVELING UP AN INCLINE, THE BATTERY
... WARNING INDICATOR FLASHED AND THEN TURNED OFF WHEN DRIVING ON LEVELED GROUND. A FAX WAS SENT TO THE VICE PRESIDENT OF SAFETY AT GENERAL MOTORS IN REGARDS TO THE FAILURE; HOWEVER, THERE WAS NO RESPONSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *JSRead more
Incident date: Jul 31, 2018
2002 SATURN VUE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE AMOUNT. CONSUMER STATES THAT THE FRAME WAS BROKEN AND RUSTED MAKING VEHICLE UNSAFE TO DRIVE. *LD THE CONSUMER STATED THE VEHICLE WAS LOCATED AT AN IMPOUND YARD. THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT ABLE TO BE REPAIRED. *JS
Incident date: Mar 31, 2017
TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE HOOD OF THE VEHICLE. THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE CONTACT STOPPED TO CHECK THE ENGINE AND NOTICED THAT THE ANTI-FRE
... EZE CONTAINED OIL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.Read more
Incident date: Jan 2, 2017
WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE STALLED,AND WOULD NOT RESTART. VEHICLE COASTED TO LANE OFF TRAFFIC. VEHICLE WOULD NOT MOVE. FAMILY OF FOUR IN VEHICLE. HAD A POLICE OFFICER SHUT DOWN LANE OF TRAFFIC. VERY VERY DANGEROUS. DIAGNOSIS: TIMING CHAIN. *TR
Incident date: Sep 30, 2016
STARTED THE CAR, TURNED AROUND IN MY DRIVEWAY AND STARTED PULLING OUT ONTO THE ROAD, VEHICLE JUST STALLED AND REFUSED TO START AGAIN, ENGINE CRACKS AND TURNS OVER BUT WONT START. THANK GOD THERE WASNT ANY TRAFFIC OR I WOULD HAVE BEEN T BONED. I WAS ABLE TO PUSH THE VEHICLE BACK OFFF THE ROAD. VEHICL
... E STILL WONT STARTRead more
Incident date: Jun 18, 2016
MY CAR SEIZED UP WHILE GOING DOWN THE ROAD I COULD BARELY TURN OR PUSH ON THE BRAKES! THANKFULLY I HAD JUST LEFT WORK SO I WAS ONLY DOING 10 MPH. I TOOK IT TO A MECHANIC WHOM SAID THE TIMING CHAIN WENT OUT, AND THAT WITH THAT TYPE OF MOTOR A V6 THAT IT MOST LIKELY BENT THE VALVES AND ID HAVE TO GE
... T A NEW ENGINE!!! IM CURIOUS IF THIS HAPPENS OFTEN?????Read more
Incident date: Dec 15, 2015
I HAD SEVERAL PROBLEMS WITH MY IGNITION SWITCH SINCE BUYING THIS VEHICLE AS NEW, SO THE SWITCH WAS REPLACED ON DEC 2008 AT THE DEALERSHIP, WHICH I PAID FOR. I BROUGHT THIS VEHICLE TO A GM DEALER PER THE RECALL IN 2015 AND WAS TOLD ALL IS GOOD, SO I COULD CLAIM REIMBURSEMENT FOR THE 2008 REPAIR. TO
... DATE, AFTER FILLING IN THE REQUIRED FORMS AND SUBMITTING THEM TO A LOCAL GM DEALER, AND CORRESPONDING WITH GM CORPORATE, THEY REFUSE TO REIMBURSE ME FOR THE REPAIR BECAUSE THEY DID NOT KEEP ANY SATURN MAINTENANCE RECORDS WHEN THE DIVISION WAS SHUTTERED, EVEN THOUGH CORPORATE WAS THE OFFICE THAT NOTIFIED ME OF THE EXACT DATE OF THE IGNITION SWITCH REPAIR SO I COULD SUBMIT MY CREDIT CARD STATEMENT AS PROOF. THE LAST CONTACT FROM CORPORATE WAS 15 DEC 2015 WITH NO RESPONSE FROM SEVERAL MESSAGES LEFT WITH THEIR CASE MANAGER, PAULA (866-790-5700, EXT. 5913223).Read more
Incident date: Sep 15, 2015
ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES N
... OT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.Read more
Incident date: Sep 15, 2015
ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES N
... OT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.Read more
Incident date: Sep 15, 2015
ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES N
... OT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.Read more
Incident date: Oct 4, 2015
I JUST BOUGHT THIS CAR FROM A USED CAR DEALER. NEVER IN MY 40 YEARS OF DRIVING HAVE I EVER "TESTED" HORN OPERATION... SEEMS I SHOULD HAVE AS THE HORN DOESNT WORK. I FOUND AND REPLACED THE FUSE FOR THE HORN AND AFTER RESEARCHING I FOUND THAT THIS IS A KNOWN PROBLEM ON ALL 2002 SATURN VUE VEHICLES....
... WHY THIS ISNT A RECALL ISSUE I HAVE NO IDEA BECAUSE THE HORN AND AIR BAG WORK OFF THE SAME POWER LINE AND THE CONTACT FOR THE HORN IS THE PROBLEM HORN WISE. I TOOK MY CAR TO A CHEVY DEALER TO GET AN ESTIMATE ON THE "FIX" AND IT WOULD COST ME 1100 BUX TO REPLACE THE FAULTILY DESIGNED UNIT GUARANTEED TO FAIL WITH ANOTHER FAULTILY DESIGNED UNIT GUARANTEED TO FAIL.Read more
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND HEARD A CLICKING NOISE WHEN REMOVING THE KEY. A COUPLE OF DAYS LATER, THE TURN SIGNALS FAILED INTERMITTENTLY. IN A
... DDITION, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE TOP OF THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE TURN SIGNAL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/5 UPDATED 10/8/15*JBRead more
Fire
Incident date: Jun 30, 2015
TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 45 MPH, THE TIMING CHAIN FAILED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACE
... D. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.Read more
Incident date: Jun 12, 2012
2002 SATURN VUE. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER AND KEYS REPLACEMENT RECALL ISSUES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL IN OCTOBER 2014 REGARDING AN ISSUE WITH THE IGNITION SWITCH. THE WORK HAD ALREADY BEEN DONE AND THEREFORE, THE CONSUMER SENT IN THE
... NECESSARY PAPERWORK FOR REIMBURSEMENT. EVEN THOUGH THE GM HAD THE PROOF THE WORK WAS DONE, THEY INFORMED THE CONSUMER TO HAVE THE VEHICLE INSPECTED, TO MAKE SURE THE IGNITION SWITCH WAS INSTALLED PROPERLY. ONCE IT WAS VERIFIED, THE CONSUMER NEVER HEARD BACK FROM THE GM REPRESENTATIVE. *JBRead more
Incident date: May 8, 2015
LOSS OF POWER AND EVENTUALLY JUST STOPPED RUNNING. TOWED IT HOME. SUSPECTED TIMING CHAIN. TOOK OFF VALVE COVER AND TC COVER. NOTICED THAT BLACK PLASTIC GUIDE WAS BROKEN IN MAIN PIECES AND MUST HAVE BEEN FOR SOME TIME, FOR CHAIN WORE INTO SOME BOLTS AND COVER. CHAIN LOOKS BRAND NEW AND NO ISSUES WI
... TH IT. REPLACED ALL TIMING COMPONENTS (TWO SPROCKETS, CHAIN, GUIDE, TENSION ARM, TENSIONER, CAM SPROCKET, ETC)., BUT IT WOULD NOT START. CHECKED COMPRESSION (0 PSI AT ALL CYLINDERS), DOUBLE CHECKED TIMING AND WAS CORRECT. ROLLER ROCKERS WERE LOOSE WHEN CAM IS NOT PRESSING ON THEM, SO SUSPECT ALL VALVES ARE BENT. FIX IS TO REBUILD THE "HEAD". I PRESUME THAT IF THE BLACK PLASTIC CHAIN GUIDE DID NOT BREAK, IT WOULD NOT HAVE GOTTEN OUT OF TIME AND BENT VALVES. THE RECALL SHOULD NOT BE ON THE TIMING CHAIN BUT THE PLASTIC GUIDE THAT IS USED FOR THE TIMING CHAIN. HAD THIS PART BEEN METAL, THIS WOULD NOT HAVE HAPPENED. HAVE PICTURE TO SEND IF NEEDED.Read more
Incident date: Feb 25, 2015
THE TIMING CHAIN RUINED THE ENTIRE ENGINE AS A RESULT OF THE CHAIN TENSIONER FAILING FROM LACK OF OIL BEING APPLIED. APPARENTLY AS SOON AS I HEARD THE CLANGING SOUNDS IT WAS TOO LATE. I AM BUYING A WHOLE NEW ENGINE WHICH HAS REPLACED THE OILING MECHANISM THAT WAS FAULTY IN THE 2002-2003 MODELS OF
... THE SATURN VUE. *TRRead more
Incident date: Feb 25, 2015
THE TIMING CHAIN RUINED THE ENTIRE ENGINE AS A RESULT OF THE CHAIN TENSIONER FAILING FROM LACK OF OIL BEING APPLIED. APPARENTLY AS SOON AS I HEARD THE CLANGING SOUNDS IT WAS TOO LATE. I AM BUYING A WHOLE NEW ENGINE WHICH HAS REPLACED THE OILING MECHANISM THAT WAS FAULTY IN THE 2002-2003 MODELS OF
... THE SATURN VUE. *TRRead more
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH AND NUMEROUS ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER
... , THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.Read more
Incident date: Jul 3, 2013
I WAS DRIVING ON A ROAD WITH A 50 MPH LIMIT WHEN THE ENGINE SHUT OFF. I LOST ALL POWER TO THE CAR AND THANKFULLY WAS ABLE TO STEER IT INTO THE DRIVE WAY OF A BUSINESS ON THAT ROAD. THERE WERE NO RECALLS ON MY CAR AT THAT TIME AND THERE STILL ARE NO ENGINE RECALLS ON THIS CAR DESPITE THE OTHER RECA
... LLS WHERE THE EXACT SAME THING HAPPENED. THE LOCAL DEALER SAID I HAD A BAD SENSOR IN THE ENGINE AND CHARGED ME OVER $400 TO FIX. I AM LUCKY TO HAVE SURVIVED THE INCIDENT AND CHARGING ME WAS WRONG. *JSRead more
Incident date: Jun 9, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. TH
... E VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.Read more
Crash
Incident date: Jun 9, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. TH
... E VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.Read more
Crash
Incident date: Oct 9, 2014
VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR
Crash
1 injured
Incident date: Oct 9, 2014
VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR
Crash
1 injured
Incident date: Jul 16, 2014
DRIVING WITH ALMOST A FULL TANK OF GAS, I LOST POWER ON THE FREEWAY. SCARIER THAN THAT, IT WAS RIGHT IN A CONSTRUCTION ZONE ON THE FREEWAY. I FREAKED. I HAD NO IDEA WHAT TO DO. I LET IT COAST TO A STOP. I ALMOST GOT SLAMMED BY A 18 WHEELER. I THOUGHT I WAS DEAD. I WENT TO RESTART THE CAR AND THE K
... EYS FELL OUT OF THE CARS IGNITION SWITCH. IT TOOK ME TRYING TO GET IT RESTARTED SEVERAL TIMES. I HAD WAITED ABOUT 10 MINUTES BEFORE TRYING IT WHEN IT FINALLY RESTARTED. I'M GLAD TO BE ALIVE DON'T GET ME WRONG. BUT, BEING STUCK ON A FREEWAY IN 106DEGREES AND ALMOST DYING SUCKED. I HAVE ACCESS TO ALL MAINTENANCE RECORDS FOR THIS AUTO. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 41K MILES ON IT. PLEASE TELL ME WHAT TO DO AT THIS POINT. *TRRead more
Incident date: Jul 16, 2014
DRIVING WITH ALMOST A FULL TANK OF GAS, I LOST POWER ON THE FREEWAY. SCARIER THAN THAT, IT WAS RIGHT IN A CONSTRUCTION ZONE ON THE FREEWAY. I FREAKED. I HAD NO IDEA WHAT TO DO. I LET IT COAST TO A STOP. I ALMOST GOT SLAMMED BY A 18 WHEELER. I THOUGHT I WAS DEAD. I WENT TO RESTART THE CAR AND THE K
... EYS FELL OUT OF THE CARS IGNITION SWITCH. IT TOOK ME TRYING TO GET IT RESTARTED SEVERAL TIMES. I HAD WAITED ABOUT 10 MINUTES BEFORE TRYING IT WHEN IT FINALLY RESTARTED. I'M GLAD TO BE ALIVE DON'T GET ME WRONG. BUT, BEING STUCK ON A FREEWAY IN 106DEGREES AND ALMOST DYING SUCKED. I HAVE ACCESS TO ALL MAINTENANCE RECORDS FOR THIS AUTO. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 41K MILES ON IT. PLEASE TELL ME WHAT TO DO AT THIS POINT. *TRRead more
Incident date: Mar 14, 2011
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WA
... S REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 141,000. DRead more
Incident date: Sep 29, 2005
TL* THE CONTACT OWNED A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT IN THE PROCESS OF RESTARTING THE VEHICLE, THE KEY SLIPPED OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING BUT THEY COUL
... D NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Jun 18, 2014
KEYS FALL OUT OF THE IGNITION AS YOU'RE DRIVING DOWN THE ROAD. THIS HAS HAPPENED MORE THAN ONCE. IS THIS ONE OF THE DEFECTIVE GM VEHICLES? *TR
Incident date: Jun 17, 2014
MY HUSBAND CAME OUT OF WORK AND COULDN'T GET HIS CAR TO START. THE IGNITION SWITCH IS COMPLETELY LOCKED UP. AT THIS POINT WE'LL HAVE TO GET IT TOWED TO A MECHANIC TO GET THE IGNITION LOCK CYLINDER REPLACED. GM HAS RECALLED 2003 - 2007 SATURN IONS FOR THIS VERY SAME PROBLEM BUT THEY LEFT OUT 2002
... SATURN VUES. IT'S THE VERY SAME PROBLEM! *TRRead more
Incident date: May 4, 2014
THE IGNITION SWITCH HAS TO BE INSERTED IN THE DOOR IN ONE POSITION TO UNLOCK, THEN TURNED OVER TO TURN ON THE IGNITION, THEN IT IS VERY HARD TO TURN THE IGNITION TO THE RUN POSITION, THE ACC. POSITION WILL NOT WORK. SOMETIMES IT WILL NOT ACTIVATE THE POWER STEERING, HAS TO BE TURNED OFF AND RESTARTE
... D TO GET IT TO WORK, IF GM HAS KNOWN OF THIS PROBLEM SINCE 2001, WHY DID THEY NOT RECALL MY SPECIFIC CAR WHICH IS 2002 SATURN VUE. I WAS TOLD BY GM THAT THIS VIN. WAS NOT RECALLED. THE SUGGESTED THAT I TAKE IT TO GM DEALER FOR DIAGNOSTIC CHECK, WHICH I HAVE TO PAY FOR, BUT I KNOW THE IGNITION IS DEFECTIVE. IF THIS IS HOW THEY INTEND TO FIX THE PROBLEM, WHY ISSUE A RECALL. I CAN HAVE IT REPAIRED BUT IT IS GOING TO COST ME IN EXCESS OF 200.00 I HAVE HAD 4 DIFFERENT KEYS CUT FOR IT, WITH NONE OF THEM WILL WORK. YOU CANNOT TURN THE STEERING WHEEL WHEN THIS PROBLEM POPS UP. MAYBE THIS WILL KEEP SOMEONE ELSE FROM GETTING INVOLVED IN ACCIDENT. I HAVE GIVEN UP ON GM FIXING THE PROBLEM. I WILL TAKE IT TO MY LOCAL REPAIR SHOP. *TRRead more
Incident date: May 4, 2014
THE IGNITION SWITCH HAS TO BE INSERTED IN THE DOOR IN ONE POSITION TO UNLOCK, THEN TURNED OVER TO TURN ON THE IGNITION, THEN IT IS VERY HARD TO TURN THE IGNITION TO THE RUN POSITION, THE ACC. POSITION WILL NOT WORK. SOMETIMES IT WILL NOT ACTIVATE THE POWER STEERING, HAS TO BE TURNED OFF AND RESTARTE
... D TO GET IT TO WORK, IF GM HAS KNOWN OF THIS PROBLEM SINCE 2001, WHY DID THEY NOT RECALL MY SPECIFIC CAR WHICH IS 2002 SATURN VUE. I WAS TOLD BY GM THAT THIS VIN. WAS NOT RECALLED. THE SUGGESTED THAT I TAKE IT TO GM DEALER FOR DIAGNOSTIC CHECK, WHICH I HAVE TO PAY FOR, BUT I KNOW THE IGNITION IS DEFECTIVE. IF THIS IS HOW THEY INTEND TO FIX THE PROBLEM, WHY ISSUE A RECALL. I CAN HAVE IT REPAIRED BUT IT IS GOING TO COST ME IN EXCESS OF 200.00 I HAVE HAD 4 DIFFERENT KEYS CUT FOR IT, WITH NONE OF THEM WILL WORK. YOU CANNOT TURN THE STEERING WHEEL WHEN THIS PROBLEM POPS UP. MAYBE THIS WILL KEEP SOMEONE ELSE FROM GETTING INVOLVED IN ACCIDENT. I HAVE GIVEN UP ON GM FIXING THE PROBLEM. I WILL TAKE IT TO MY LOCAL REPAIR SHOP. *TRRead more
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SMOKE WAS EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT.
... THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.Read more
Fire
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SMOKE WAS EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT.
... THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.Read more
Fire
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED FOR A BRIEF MOMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REVERSE WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NO
... T REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 67,000.Read more
Incident date: May 19, 2014
AFTER THE MORNING DRIVE OF 4 MILES, SMOKE START COMING FROM THE STEERING WHEEL IN THE AREA OF THE TURN SIGNAL INDICATOR. *TR
Fire
Incident date: Mar 7, 2014
CAR WILL STALL AT VARIOUS SPEEDS, SOMETIMES WILL COMPLETELY DIE OR WILL GO OFF FOR 10-30 SECONDS, TURNING SIGNALS WILL OCCASIONALLY WORK BUT WILL GO OUT. NO CODES WILL SHOW UP WHEN TESTED, SO THE CAUSE IS UNKNOWN. *JS
Incident date: Mar 7, 2014
CAR WILL STALL AT VARIOUS SPEEDS, SOMETIMES WILL COMPLETELY DIE OR WILL GO OFF FOR 10-30 SECONDS, TURNING SIGNALS WILL OCCASIONALLY WORK BUT WILL GO OUT. NO CODES WILL SHOW UP WHEN TESTED, SO THE CAUSE IS UNKNOWN. *JS
Incident date: May 9, 2014
KEY IN VEHICLE LOCKS UP AT TIMES WHEN TRYING TO TURN IT ON. KEY ALSO COMES OUT OF IGNITION WHILE CAR IS STILL RUNNING. NOW WHEN START THE CAR SMOKE IS COMING OUT OF IGNITION AND STEERING WHEEL AREA. *TR
Incident date: May 9, 2014
KEY IN VEHICLE LOCKS UP AT TIMES WHEN TRYING TO TURN IT ON. KEY ALSO COMES OUT OF IGNITION WHILE CAR IS STILL RUNNING. NOW WHEN START THE CAR SMOKE IS COMING OUT OF IGNITION AND STEERING WHEEL AREA. *TR
Incident date: Nov 11, 2013
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY CAN BE REMOVED WHEN THE IGNITION IS NOT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,
... 000.Read more
Incident date: Oct 31, 2013
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY BECAME DAMAGED AND FELL OUT OF THE IGNITION SWITCH SPORADICALLY WHILE THE VEHICLE WAS IN MOTION. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE ALSO STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT W
... OULD RANDOMLY ILLUMINATE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) BUT THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE THAT WAS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE KEYS BUT THE FAILURE RECURRED. THE CONTACT HAD TO UNPLUG AND REATTACH THE BATTERY MULTIPLE TIMES TO START THE VEHICLE. THE VEHICLE WAS TO BE TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE LOCK CYLINDER AND IGNITION SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179000.Read more
Incident date: Jun 28, 2013
I BOUGHT THIS AWD 2002 SATURN JUNE 28 2013 FROM TOYOTA NATION IN BUENA PARK AND EVEN WITHIN 3 HRS OF OWNING THE CAR IT QUIT WORKING SO I HAD IT TOWED BACK I HAD TRADED IN MY 2010 CHEVY COBALT THAT ONLY HAD 25K MILES ON IT ANYHOW I VE HAD IGNITION REPLACED I HAD SOME OTHER THINGS SPENT ALMOST $1000
... ALREADY I CANT GET DEALERSHIP TO FIX IT LAST I REPLACED BCM AND STILL NOT WORKING RIGHT I LL BE DRIVING 45 MPH AND POOF SECURITY LIGHT FLASHES I LOOSE GAS AND IT DIES I LIVE IM MOUNTAINS SCARY AS HECK WITH MY KIDS IM SINGLE PARENT PLS HELP. *JSRead more
Incident date: Jun 28, 2013
I BOUGHT THIS AWD 2002 SATURN JUNE 28 2013 FROM TOYOTA NATION IN BUENA PARK AND EVEN WITHIN 3 HRS OF OWNING THE CAR IT QUIT WORKING SO I HAD IT TOWED BACK I HAD TRADED IN MY 2010 CHEVY COBALT THAT ONLY HAD 25K MILES ON IT ANYHOW I VE HAD IGNITION REPLACED I HAD SOME OTHER THINGS SPENT ALMOST $1000
... ALREADY I CANT GET DEALERSHIP TO FIX IT LAST I REPLACED BCM AND STILL NOT WORKING RIGHT I LL BE DRIVING 45 MPH AND POOF SECURITY LIGHT FLASHES I LOOSE GAS AND IT DIES I LIVE IM MOUNTAINS SCARY AS HECK WITH MY KIDS IM SINGLE PARENT PLS HELP. *JSRead more
Incident date: Jun 28, 2013
I BOUGHT THIS AWD 2002 SATURN JUNE 28 2013 FROM TOYOTA NATION IN BUENA PARK AND EVEN WITHIN 3 HRS OF OWNING THE CAR IT QUIT WORKING SO I HAD IT TOWED BACK I HAD TRADED IN MY 2010 CHEVY COBALT THAT ONLY HAD 25K MILES ON IT ANYHOW I VE HAD IGNITION REPLACED I HAD SOME OTHER THINGS SPENT ALMOST $1000
... ALREADY I CANT GET DEALERSHIP TO FIX IT LAST I REPLACED BCM AND STILL NOT WORKING RIGHT I LL BE DRIVING 45 MPH AND POOF SECURITY LIGHT FLASHES I LOOSE GAS AND IT DIES I LIVE IM MOUNTAINS SCARY AS HECK WITH MY KIDS IM SINGLE PARENT PLS HELP. *JSRead more
Showing 50 of 220 complaints.