2020 POLESTAR POLESTAR 1
3 recalls, 0 complaints - 53 TSBs
24V835000 Nov 5, 2024
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020 Polestar 1 vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Consequence
Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will tighten the pushrod screw joint, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1039.
23V361000 May 22, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This r... Read more
22V926000 Dec 14, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polest... Read more
No complaints found for this vehicle.
Technical Service Bulletins, 2020 POLESTAR POLESTAR 1
53 manufacturer communications from 41 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 17 |
| 110000 ELECTRICAL SYSTEM | 11 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 4 |
| 980000 UNKNOWN OR OTHER | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 3 |
| 150000 SEAT BELTS | 2 |
| 160000 STRUCTURE | 2 |
36876.1.1
Feb 29, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
PB3028-S10230
Apr 21, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Polestar Software Update.
PB30-S10230
Apr 21, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Polestar Software Update.
3554220
Jan 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Checklist if 12 Volt battery is drained - Perform SW Upgrade
3554220
Jan 6, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Checklist if 12 Volt battery is drained - Perform SW Upgrade
TJ36445
Dec 8, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
software upgrade
TJ36404
Dec 8, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DTC SRS-B15381B High Voltage battery loop control
TJ36404
Dec 8, 2022
110000 ELECTRICAL SYSTEM
DTC SRS-B15381B High Voltage battery loop control
TJ36418
Dec 2, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BEV High Voltage Battery Replacement
WTE-013P
May 11, 2022
980000 UNKNOWN OR OTHER
Mandatory Tools.
TJ36260.1.1
May 3, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.
TJ36260.1.1
May 3, 2022
980000 UNKNOWN OR OTHER
TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.
TJ3556130
Mar 24, 2022
150000 SEAT BELTS
When analyzing replaced seat belt catches, we have found catches with coins, candy, nuts etc inside,causing the problem.
TJ3556130
Mar 24, 2022
170000 LATCHES/LOCKS/LINKAGES
When analyzing replaced seat belt catches, we have found catches with coins, candy, nuts etc inside,causing the problem.
TJ3556130
Mar 24, 2022
980000 UNKNOWN OR OTHER
When analyzing replaced seat belt catches, we have found catches with coins, candy, nuts etc inside,causing the problem.
Service Manager
Feb 11, 2022
350000 EQUIPMENT
Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 miles
SJ 1001365
Feb 10, 2022
110000 ELECTRICAL SYSTEM
Polestar HV-Battery Claim Types
Service Manager
Feb 10, 2022
350000 EQUIPMENT
Factory Scheduled Maintenance (FSM) - Polestar 1
TJ3614111
Dec 17, 2021
353640 EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG
When listening to SiriusXM radio, the customer may experience the song/artist information not updating on the center screen when changing channels or when the song changes. CAR MARKET: United States and Canada
TJ3614111
Dec 17, 2021
980000 UNKNOWN OR OTHER
When listening to SiriusXM radio, the customer may experience the song/artist information not updating on the center screen when changing channels or when the song changes. CAR MARKET: United States and Canada
TJ 3571311
Jul 30, 2021
350000 EQUIPMENT
suspension setting values changed.
TJ 3571311
Jul 30, 2021
021300 SUSPENSION:FRONT:SHOCK ABSORBER
suspension setting values changed.
SMB 17 003P
Jul 27, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Pre delivery service.
TJ 3601311
Jul 26, 2021
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Frontseat /Squeak/ rattle.
TJ 3601311
Jul 26, 2021
350000 EQUIPMENT
Frontseat /Squeak/ rattle.
Old file TJ 3600
Jul 19, 2021
060000 ENGINE AND ENGINE COOLING
Driver may find that vehicle speed is restricted after speed restriction is removed during
PB85-001P-2021-0
Apr 30, 2021
350000 EQUIPMENT
This is a Parts Bulletin requesting part return to DC.
SMB31-006P-2021-
Mar 12, 2021
160000 STRUCTURE
This is a Service Manager Bulletin: SDS
SMB31-006P-2021-
Mar 12, 2021
110000 ELECTRICAL SYSTEM
This is a Service Manager Bulletin: SDS
SMB31-005P-2021-
Mar 12, 2021
160000 STRUCTURE
This is a Service Manager Bulletin: SDS
SMB31-005P-2021-
Mar 12, 2021
110000 ELECTRICAL SYSTEM
This is a Service Manager Bulletin: SDS
WTE-010P-2021-01
Jan 27, 2021
350000 EQUIPMENT
This is a workshop tools and equipment bulletin: mandatory tools
WTE-008P-2020-12
Jan 21, 2021
350000 EQUIPMENT
This is a Tools and Equipment bulletin: High Voltage vehicle tool adaptor
WTE-008P-2020-12
Jan 21, 2021
110000 ELECTRICAL SYSTEM
This is a Tools and Equipment bulletin: High Voltage vehicle tool adaptor
PB89-001P-2020-1
Dec 19, 2020
350000 EQUIPMENT
This is an Accessary Bulletin:
SMB00-008P-2020-
Dec 1, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin: Polestar Replacement Car Policy
SMB00-007P-2020-
Nov 24, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Creating a Vehicle Report
SMB00-003P-2020-
Nov 18, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Temporary Warranty Submission
SMB86-001P-2020-
Oct 16, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin: Polestar Front License Plate Fitment
WTE-005P-2020-10
Oct 16, 2020
350000 EQUIPMENT
This is a Special Tool bulletin: Mandrel 9997792
PB31-001P-2020-1
Oct 15, 2020
110000 ELECTRICAL SYSTEM
Parts Bulletin: Polestar Battery Application Guide. Replacement part numbers and specifications
SMB17-002P-2020-
Sep 5, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin: Polestar 1 - Polestar Connect Setup Process
SMB17-2020P-2020
Aug 25, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin: Polestar Retail Car Delivery Process
WTE-002P-2020-08
Aug 21, 2020
350000 EQUIPMENT
This is a Workshop Tools & Equipment Bulletin: special tooling & workshop equipment requirements for a Polestar Authorized Service Point.
SMB77-001P-2020-
Aug 21, 2020
190000 TIRES
This is a Service Manager Bulletin: Polestar Tire Application Chart
SMB00-002P-2020-
Aug 21, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin: It identifies Polestar models and vehicle types
TJ35407.2.0-2020
Aug 21, 2020
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Polestar: Changed Wi-FI Hotspot Name, "MyPolestar"
TJ35621.1.1-2020
Aug 21, 2020
350000 EQUIPMENT
This is a Technical Journal: Polestar 1 Front license plate screws
TJ35542.1.0-2020
Aug 21, 2020
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Polestar - Checklist if 12 Volt battery is drained
TJ35608.1.1-2020
Aug 21, 2020
350000 EQUIPMENT
This is a Technical Journal: Cleaning
TJ35561.2.0-2020
Aug 21, 2020
150000 SEAT BELTS
This is a Technical Journal: Seat Belt Catch, Foriegn Objects
TJ35361.1.0-2020
Aug 13, 2020
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Software Upgrade, process description
SJ376947-66.1.0-
Jul 16, 2020
110000 ELECTRICAL SYSTEM
This document contains information about and location of the different types of stored energy (for example. pyrotechnical, fuel, and electric voltage). All emergency services personnel should be familiar with this document to avoid accident
POLESTAR POLESTAR 1 - All Years Overview
Complete safety history for the POLESTAR POLESTAR 1 across all model years (2020, 2021).
6
Total Recalls
0
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
POLESTAR POLESTAR 1 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2021 | 3 | 0 | View |
| 2020 (current) | 3 | 0 |