2013 PIERCE VELOCITY
12 recalls, 0 complaints - 24 TSBs
22V809000 Oct 27, 2022
EQUIPMENT:MECHANICAL
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
17V349000 May 31, 2017
SUSPENSION
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
17V348000 May 30, 2017
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
16V186000 Apr 1, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium io... Read more
Consequence
If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall ... Read more
15V760000 Nov 16, 2015
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator inp... Read more
Consequence
An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Remedy
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
14V660000 Oct 21, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control... Read more
Consequence
If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
14V243000 May 13, 2014
SEAT BELTS
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2013 Arrow XT, Dash CF, Impel, and Velocity vehicles manufactured October 2013 through January 2014, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partia... Read more
Consequence
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
Pierce will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on June 26, 2014. Owners may contact Pierce at 1-888-974-3723. Pierce's number for this campaign is 74B246.
13V518000 Oct 22, 2013
ELECTRICAL SYSTEM
Defect Description
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the tra... Read more
Consequence
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
13V435000 Sep 17, 2013
PARKING BRAKE
Defect Description
Pierce Manufacturing Inc. is recalling certain model year 2012-2013 Arrow XT and Velocity emergency vehicles, manufactured January 1, 2012, through June 14, 2013 and equipped with quarter-turn ball valves installed between the glad hands connectors and the parking brake system. If the ball valves a... Read more
Consequence
This may allow the vehicle to unexpectedly roll, increasing the risk of personal injury or a vehicle crash.
Remedy
Pierce will notify owners, and dealers will remove the quarter turn ball valves and connect the glad hand signal hose into the primary air tank, free of charge. The recall began on December 20, 2013. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B243.
13V214000 May 17, 2013
STRUCTURE:BODY:DOOR
Defect Description
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts.... Read more
Consequence
In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
No complaints found for this vehicle.
Technical Service Bulletins, 2013 PIERCE VELOCITY
24 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 4 |
| 350000 EQUIPMENT | 3 |
| 151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2 |
| 152400 SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY | 2 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 150000 SEAT BELTS | 1 |
PB_560.2
Feb 11, 2024
350000 EQUIPMENT
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588.4
Jul 25, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588.4
Jul 25, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588
Jan 5, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
SB_588
Jan 5, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
PB_560
Dec 2, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Nov 23, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
Service Bulletin
Jan 16, 2015
121000 EXTERIOR LIGHTING:HEADLIGHTS
LED Headlight Part Numbers and Install Instructions
Service Bulletin
Jan 16, 2015
121400 EXTERIOR LIGHTING:HEADLIGHTS:BULBS
LED Headlight Part Numbers and Install Instructions
Dealer Letter -
Oct 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Letter -
Oct 1, 2014
350000 EQUIPMENT
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Letter -
Oct 1, 2014
021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Letter -
Oct 1, 2014
020000 SUSPENSION
Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arro
Dealer Notificat
Aug 15, 2014
101610 POWER TRAIN:CLUTCH ASSEMBLY:LINKAGE:HYDRAULIC HOSE/FITTINGS
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Notificat
Aug 15, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Notificat
Aug 15, 2014
350000 EQUIPMENT
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Letter -
Jun 1, 2014
152400 SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY
Vehicle safety recall dealer notification - Important - Recall 14V-243 - IMMI L9 Seat Belt Buckle.
Dealer Letter -
Jun 1, 2014
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Vehicle safety recall dealer notification - Important - Recall 14V-243 - IMMI L9 Seat Belt Buckle.
SB-333
Feb 19, 2013
150000 SEAT BELTS
PIERCE: THE FEMALE BUCKLE AND BELT TONGUE HAS BEEN UPGRADED TO A NEW COMBINATION L9, THAT PROVIDES MORE STRAIN RELIEF FOR WIRING IN STALK, AND SHOULDER BELT SYSTEM HAS A NEW READY REACH D-LOOP ASSEMBLY ON CERTAIN MODELS. MODELS VELOCITY,
SB-333
Feb 19, 2013
152400 SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY
PIERCE: THE FEMALE BUCKLE AND BELT TONGUE HAS BEEN UPGRADED TO A NEW COMBINATION L9, THAT PROVIDES MORE STRAIN RELIEF FOR WIRING IN STALK, AND SHOULDER BELT SYSTEM HAS A NEW READY REACH D-LOOP ASSEMBLY ON CERTAIN MODELS. MODELS VELOCITY,
SB-333
Feb 19, 2013
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
PIERCE: THE FEMALE BUCKLE AND BELT TONGUE HAS BEEN UPGRADED TO A NEW COMBINATION L9, THAT PROVIDES MORE STRAIN RELIEF FOR WIRING IN STALK, AND SHOULDER BELT SYSTEM HAS A NEW READY REACH D-LOOP ASSEMBLY ON CERTAIN MODELS. MODELS VELOCITY,
PIERCE VELOCITY - All Years Overview
Complete safety history for the PIERCE VELOCITY across all model years (1998, 2026).
226
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE VELOCITY - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 2 | 0 | View |
| 2023 | 4 | 0 | View |
| 2022 | 6 | 0 | View |
| 2021 | 8 | 0 | View |
| 2020 | 8 | 0 | View |
| 2019 | 9 | 0 | View |
| 2018 | 8 | 0 | View |
| 2017 | 9 | 0 | View |
| 2016 | 15 | 1 | View |
| 2015 | 17 | 0 | View |
| 2014 | 8 | 0 | View |
| 2013 (current) | 12 | 0 | |
| 2012 | 12 | 0 | View |
| 2011 | 14 | 0 | View |
| 2010 | 17 | 0 | View |
| 2009 | 16 | 0 | View |
| 2008 | 17 | 0 | View |
| 2007 | 15 | 0 | View |
| 2006 | 6 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 4 | 0 | View |
| 2003 | 3 | 0 | View |
| 2002 | 2 | 0 | View |
| 2001 | 2 | 0 | View |
| 2000 | 2 | 0 | View |
| 1999 | 2 | 0 | View |
| 1998 | 1 | 0 | View |