2004 PIERCE VELOCITY

4 recalls, 0 complaints - 10 TSBs

19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
994 vehicles affected
Manufacturer: Pierce Manufacturing
17V348000 May 30, 2017
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
225 vehicles affected
Manufacturer: Pierce Manufacturing
10V423000 Sep 21, 2010
STEERING
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM ... Read more
Consequence
DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Remedy
PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIE... Read more
2,652 vehicles affected
Manufacturer: PIERCE MANUFACTURING
10V300000 Jun 28, 2010
STRUCTURE:BODY:BUMPERS
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE T... Read more
Consequence
IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy
A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
25 vehicles affected
Manufacturer: PIERCE MANUFACTURING

No complaints found for this vehicle.

Technical Service Bulletins, 2004 PIERCE VELOCITY

10 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE4
110000 ELECTRICAL SYSTEM2
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM2
162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS1
350000 EQUIPMENT1
PB_560.2 Feb 11, 2024
350000 EQUIPMENT
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588.4 Jul 25, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588.4 Jul 25, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
PB_560 Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560 Apr 13, 2023
162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560 Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588 Jan 5, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
SB_588 Jan 5, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
PB_560 Dec 2, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560 Nov 23, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.

PIERCE VELOCITY - All Years Overview

Complete safety history for the PIERCE VELOCITY across all model years (1998, 2026).

226 Total Recalls
1 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

PIERCE VELOCITY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 2 0 View
2024 2 0 View
2023 4 0 View
2022 6 0 View
2021 8 0 View
2020 8 0 View
2019 9 0 View
2018 8 0 View
2017 9 0 View
2016 15 1 View
2015 17 0 View
2014 8 0 View
2013 12 0 View
2012 12 0 View
2011 14 0 View
2010 17 0 View
2009 16 0 View
2008 17 0 View
2007 15 0 View
2006 6 0 View
2005 4 0 View
2004 (current) 4 0
2003 3 0 View
2002 2 0 View
2001 2 0 View
2000 2 0 View
1999 2 0 View
1998 1 0 View

Other PIERCE Models

Model Recalls Complaints
75' ALUMINUM LADDER 0 0 View
AERIAL PUMPER 0 0 View
ARROW 0 0 View
ARROW XT 0 0 View
COMMERCIAL 0 0 View
CONTENDER 0 0 View
CONTENDER BIG BLOCK 0 0 View
CUSTOM CHASSIS 0 0 View