2004 NEWMAR MOUNTAIN AIRE
11 recalls, 7 complaints - 8 TSBs
17V809000 Dec 15, 2017
EQUIPMENT
Defect Description
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become c... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
15V829000 Dec 9, 2015
STEERING
Defect Description
Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Consequence
A loss of steering increases the risk of a crash.
Remedy
Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V... Read more
10V434000 Sep 22, 2010
EQUIPMENT
Defect Description
NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy
NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
09V217000 Jun 11, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END... Read more
Consequence
THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
08V366000 Jul 17, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-... Read more
Consequence
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy
NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST T... Read more
08V015000 Jan 11, 2008
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Defect Description
CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER VCL OR XC CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RES... Read more
Consequence
THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Remedy
FREIGHTLINER IS CONDUCTING THIS RECALL (PLEASE SEE 07V-343) AND WILL REPLACE THE STEERING GEAR FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR NEWMAR AT 574-773-7791.
05V263000 Jun 2, 2005
SERVICE BRAKES, AIR:SUPPLY
Defect Description
ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.
Consequence
THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.
Remedy
SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL A HARNESS JUMPER CABLE TO EACH AIR SENDER. OWNERS MAY CONTACT SPARTAN AT 800-543-4277 OR NEWMAR AT 574-773-7719.
05V170000 Apr 25, 2005
EQUIPMENT
Defect Description
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH ARE EQUIPPED WITH WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence
SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR NEWMAR AT 574-773-7719.
05V109000 Mar 24, 2005
ELECTRICAL SYSTEM
Defect Description
CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGR... Read more
Consequence
INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.
Remedy
WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 574-773-7719.
04V244000 May 18, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence
THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy
AMSAFE WILL NOTIFY CUSTOMERS AND REPLACE THE BUCKLES. THE RECALL BEGAN MAY 28, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR NEWMAR AT 1-574-773-7791.
03V369000 Oct 3, 2003
SUSPENSION:FRONT:CONTROL ARM
Defect Description
ON CERTAIN MOTORHOMES EQUIPPED WITH TUTHILL INDEPENDENT FRONT SUSPENSIONS, THE DEFECT IS INSUFFICIENT TIGHTENING TORQUE OF THE STEERING KNUCKLE CARRIER BOLT THAT MAY RESULT IN SEPARATION OF THE STEERING KNUCKLE FROM ONE OF THE CONTROL ARMS.
Consequence
SHOULD THE STEERING KNUCKLE CARRIER SEPARATE FROM THE CONTROL ARM, THE OPERATOR COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Remedy
TUTHILL WILL NOTIFY ITS CUSTOMERS AND PROVIDE A RETROFIT KIT P/N K704627 FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TUTHILL TRANSPORT TECHNOLOGIES AT 800-225-7824 (... Read more
Complaint Statistics
7 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
May 3, 2017
Incident date: Apr 30, 2017
IN THE SPRING OF 2016, WE HAD TAKEN A TRIP FROM HOME TO LAKE WRIGHT-PATMAN ABOUT 80 MILES AWAY. UPON ARRIVING AT OUR CAMPING SPACE, WE NOTICED THE TOP OF THE WINDSHIELDS WERE BULGING OUT FROM THE ROOF. WE COVERED THE ROOF AND TOP OF THE WINDSHIELDS WITH A TARP TO PREVENT RAIN FROM COMING INTO THE ... Read more
SERVICE BRAKES, HYDRAULIC
Sep 22, 2010
Incident date: Aug 8, 2010
TL* THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE ON A W22 WORKHORSE CHASSIS. THE CONTACT STATED WHILE DRIVING 60 MPH THE ABS LIGHT CAME ON AND THE BRAKES BEGAN TO MALFUNCTION CAUSING THE VEHICLE TO HAVE SHORTER STOPPING DISTANCE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE BRAKES AND THEY I... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Mar 31, 2010
Incident date: Jun 6, 2007
TL* THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE RV. THE CONTACT HAD TAKEN THE VEHICLE TO AN AUTHORIZED DEALER FOR A ROUTINE MAINTENANCE. THE TECHNICIAN OBSERVED DURING THE INSPECTION THAT ALL FOUR ROTORS EXHIBITED CRACKS. THE ROTORS WERE REPLACED. THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SMOKE W... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Mar 11, 2009
Incident date: Oct 15, 2008
TL*THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE RV. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR ROUTINE INSPECTION AND WAS INFORMED THAT THE BRAKE ROTORS, CALIPERS, AND HUBS FAILED ABNORMALLY AND NEEDED TO BE REPLACED. A REPRESENTATIVE STATED THAT THE VEHICLE'S PRODUCTION YEAR WAS EXCLUDED FROM T... Read more
SERVICE BRAKES, HYDRAULIC
Apr 27, 2008
Incident date: Apr 24, 2008
MOTORHOME IN FOR FRONT END ALIGNMENT AT 39K MILES AND FOUND ALL FOUR OF MY BRAKE ROTOR HAD SEVERE CRACKS, SOME COMPLETELY THROUGH THE ROTOR. ALL BRAKE COMPONENTS ON ALL WHEELS REQUIRED REPLACEMENT, ROTORS, CALIPERS, PADS ETC. *TR
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
Apr 21, 2008
Incident date: Mar 23, 2008
FAILURE OF WORKHORSE CUSTOM CHASSIS HYDRO MAX (REDUNDANT BRAKE SYSTEM) DUE TO BLOWN BRAKE LIGHT FUSE. THE POWER ASSIST FOR THE BRAKING SYSTEM IS RUN OFF THE POWER STEERING PUMP AND SHOULD YOU LOSE THE SERPENTINE BELT OR THE ENGINE SHUTS DOWN THERE IS A REDUNDANT ELECTRIC MOTOR TO PROVIDE POWER ASSIS... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Aug 15, 2007
Incident date: Jun 6, 2007
TL*THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE, MODEL NUMBER 3778. WHEN THE CONTACT TOOK HER VEHICLE IN FOR SCHEDULED MAINTENANCE, THE DEALER STATED THAT ALL FOUR ROTORS WERE CRACKED ON THE OUTSIDE. THE DEALER STATED THAT THE FAILURES WERE CAUSED BY HEAT. THE TECHNICIAN STATED THAT THEY HAVE NEV... Read more
Technical Service Bulletins, 2004 NEWMAR MOUNTAIN AIRE
8 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 3 |
| 350000 EQUIPMENT | 2 |
| 150000 SEAT BELTS | 1 |
| 020000 SUSPENSION | 1 |
| 010000 STEERING | 1 |
PIB 494
Sep 28, 2017
350000 EQUIPMENT
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grou
TSB 439
Jan 11, 2016
010000 STEERING
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES BUILT ON SPARTAN CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO NEWMAR BY SPARTAN MOTORS. NHTSA # 15V 829 TC # 2015-
TSB-396
Nov 2, 2012
020000 SUSPENSION
NEWMAR CORP.: ON SOME MANUFACTURED CHASSIS, THE RATIO VALVE CONTROL PORT DIAPHRAGMS, AIR IS ESCAPING AND THERE MAY EXIST A POTENTIAL DEFECT. MODELS 2004-2012 KING AIRE, MOUNTAIN AIRE, ESSEX. *PE
TSB-372
Apr 30, 2010
150000 SEAT BELTS
NEWMAR CORP.: FAILED AMSAFE SEAT BELTS BEING RETURNED TO NEWMAR FOR WARRANTY COVERAGE. PLEASE NOTE THAT WHEN CHANGING OUT WARRANTY AMSAFE SEAT BELTS, BOTH HARNESS STRAP WITH CLIP AND BUCKLE PORTION WILL NEED TO BE RETURNED. ALL MOTORIZED
344
Jun 4, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED EQUIPPED WITH NORCOLD REFER. CHANGE COOLING UNIT HEATING ELEMENT VENDORS; THERE IS A NEW STYLE ELECTRIC HEATING ELEMENT THAT MUST BE USED IN CERTAIN NEW COOLING UNITS. *PE
343
Jun 2, 2008
350000 EQUIPMENT
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
343
Jun 2, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
252
May 6, 2005
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
POOR REFRIGERATOR PERFORMANCE ON CERTAIN UNITS WITH DOMETIC REFRIGERATOR. PERFORMANCE DECREASED BY POOR AIR FLOW ACROSS REFER COOLING UNIT BECAUSE OF RESTRICTED AIR MOVEMENT BY ROOF MOUNTED VENT. NORCOLD VENT COVER WAS INSTALLED ON SOME M
NEWMAR MOUNTAIN AIRE - All Years Overview
Complete safety history for the NEWMAR MOUNTAIN AIRE across all model years (1991, 2023).
193
Total Recalls
80
Total Complaints
0
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths
NEWMAR MOUNTAIN AIRE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 2 | 0 | View |
| 2022 | 5 | 2 | View |
| 2021 | 6 | 0 | View |
| 2020 | 7 | 0 | View |
| 2019 | 15 | 7 | View |
| 2018 | 16 | 1 | View |
| 2017 | 11 | 0 | View |
| 2016 | 8 | 0 | View |
| 2015 | 6 | 1 | View |
| 2014 | 9 | 1 | View |
| 2013 | 5 | 0 | View |
| 2012 | 5 | 0 | View |
| 2011 | 5 | 0 | View |
| 2010 | 2 | 0 | View |
| 2009 | 2 | 0 | View |
| 2008 | 4 | 1 | View |
| 2007 | 6 | 1 | View |
| 2006 | 3 | 0 | View |
| 2005 | 9 | 5 | View |
| 2004 (current) | 11 | 7 | |
| 2003 | 13 | 10 | View |
| 2002 | 11 | 8 | View |
| 2001 | 7 | 9 | View |
| 2000 | 7 | 15 | View |
| 1999 | 4 | 1 | View |
| 1998 | 4 | 2 | View |
| 1997 | 4 | 0 | View |
| 1996 | 2 | 4 | View |
| 1995 | 2 | 4 | View |
| 1994 | 1 | 0 | View |
| 1991 | 1 | 1 | View |