2002 NEWMAR MOUNTAIN AIRE
11 recalls, 8 complaints - 2 TSBs
17V809000 Dec 15, 2017
EQUIPMENT
Defect Description
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become c... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
15V829000 Dec 9, 2015
STEERING
Defect Description
Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Consequence
A loss of steering increases the risk of a crash.
Remedy
Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V... Read more
10V434000 Sep 22, 2010
EQUIPMENT
Defect Description
NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy
NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
09V217000 Jun 11, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END... Read more
Consequence
THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
08V025000 Jan 24, 2008
VEHICLE SPEED CONTROL
Defect Description
ON CERTAIN CLASS A MOTOR HOMES CONSTRUCTED ON FORD F-53TY1 AND P131 MOTOR HOME CHASSIS AND EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Consequence
OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.
Remedy
NEWMAR IS WORKING WITH FORD IN CONDUCTING THIS RECALL. FORD WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR NEWMAR AT 574-773-7791. (NOTE: ALSO SEE FORD RECALLS 05V017, 05V388, AND 06V286)
07V075000 Mar 5, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
CERTAIN CLASS A AND DIESEL PUSHER MOTOR HOMES AND FIFTH WHEEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy
NEWMAR WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE... Read more
05V391000 Sep 8, 2005
WHEELS:RIM
Defect Description
ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH TREDIT WHEELS, THE RIMS MAY HAVE POOR WELD QUALITY AND INSUFFICIENT PRESS FIT BETWEEN THE WHEEL RIM AND DISC.
Consequence
THE CENTER OF THE WHEEL COULD SEPARATE FROM THE RIM. THE WHEEL MAY WOBBLE AND CAUSE A VIBRATION OR THE MOUNTED TIRE COULD LOSE AIR CAUSING THE TIRE TO GO FLAT, RESULTING IN A LOSS OF CONTROL OF THE VEHICLE AND INCREASING THE RISK OF A CRASH.
Remedy
NEWMAR IS WORKING WITH TREDIT TIRE TO NOTIFY OWNERS AND HAVE THE RIMS REPLACED. THE RECALL BEGAN ON OCTOBER 17, 2005. OWNERS MAY CONTACT NEWMAR AT 1-574-773-7791.
04V019000 Jan 9, 2004
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
ON CERTAIN MOTORHOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH BOSCH ZOPS BRAKE CALIPERS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Consequence
A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy
WORKHORSE IS NOTIFYING CUSTOMERS AND WILL ARRANGE TO HAVE THE CALIPERS AND BRAKE PADS REPLACED ON THE AFFECTED VEHICLES. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 1-574-773-5153.
03V369000 Oct 3, 2003
SUSPENSION:FRONT:CONTROL ARM
Defect Description
ON CERTAIN MOTORHOMES EQUIPPED WITH TUTHILL INDEPENDENT FRONT SUSPENSIONS, THE DEFECT IS INSUFFICIENT TIGHTENING TORQUE OF THE STEERING KNUCKLE CARRIER BOLT THAT MAY RESULT IN SEPARATION OF THE STEERING KNUCKLE FROM ONE OF THE CONTROL ARMS.
Consequence
SHOULD THE STEERING KNUCKLE CARRIER SEPARATE FROM THE CONTROL ARM, THE OPERATOR COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Remedy
TUTHILL WILL NOTIFY ITS CUSTOMERS AND PROVIDE A RETROFIT KIT P/N K704627 FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TUTHILL TRANSPORT TECHNOLOGIES AT 800-225-7824 (... Read more
03V064000 Mar 26, 2003
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
Defect Description
CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
Consequence
IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
Remedy
DEALERS WILL REVISE THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN APRIL 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEWMAR AT 1-574-773-7791.
02V018007 Aug 15, 2002
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Defect Description
ON CERTAIN MOTORHOMES EQUIPPED WITH ARVINMERITOR WABCO PNEUMATIC ANITLOCK BRAKE SYSTEM (ABS) VALVE PACKAGES, THE ASSEMBLY BOLTS ON THESE VALVE PACKAGES WERE NOT TIGHTENED CORRECTLY.
Consequence
BOLTS TORQUED BELOW SPECIFICATION WILL NOT RELIABLY PREVENT AIR LEAKAGE AT THE AFFECTED ABS VALVE PACKAGE INTERFACE JOINTS ONCE THE COMPONENT BEGINS NORMAL VEHICLE OPERATION. IF AIR LEAKS DEVELOP AT ANY OF THE ABS VALVE PACKAGE INTERFACE JOINTS, BRAKE SYSTEM PRESSURE REDUCTIONS COULD OCCUR DURING B... Read more
Remedy
DEALERS WILL TIGHTEN THE FASTENERS TO THE PROPER SPECIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ARVINMERITOR WABCO AT 1-859-746-5956 OR NEWMAR AT 574-773-7791.
Complaint Statistics
8 total complaints
1 crashes 2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 2 |
| STRUCTURE:FRAME AND MEMBERS | 1 |
| SEAT BELTS:FRONT | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| SERVICE BRAKES, AIR:DISC:CALIPER | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| SERVICE BRAKES | 1 |
SERVICE BRAKES
Mar 15, 2016
Incident date: Mar 8, 2016
TL* THE CONTACT OWNED A 2002 NEWMAR MOUNTAIN AIRE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED TO THE SIDE AND ROLLED INTO AN EMBANKMENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED A... Read more
Crash
SERVICE BRAKES, HYDRAULIC
Sep 30, 2010
Incident date: Sep 30, 2010
UNABLE TO GET PARTS FOR THE WORKHORSE BRAKE CALIPER RECALL. *TR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Sep 17, 2009
Incident date: Aug 31, 2009
TL* THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE RV. THE CONTACT STATED WHEN APPLYING PRESSURE TO THE BRAKE PEDAL AT 35 MPH, THE VEHICLE WOULD NOT STOP. WHEN A GREAT AMOUNT OF FORCE WAS EXERTED DURING APPLICATION, HE WAS ABLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN REPLAC... Read more
SERVICE BRAKES, AIR:DISC:CALIPER
Sep 23, 2008
Incident date: Oct 25, 2007
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE MOTOR HOME. WHILE DRIVING 50 MPH, THE CALIPERS BECAME SO HOT THAT THE BRAKE FLUID BOILED. A MECHANIC REPLACED THE CALIPERS AND THE CONTACT PAID TO HAVE THE SYSTEM FLUSHED. AFTER RETREIVING THE VEHICLE AND DRIVING FOUR BLOCKS, THE BRAKES PULLED TO TH... Read more
Fire
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Jul 30, 2007
Incident date: Jun 7, 2007
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE. THE CONTACT STATED THAT THE PADS WERE DRAGGING ON THE ROTORS AND CAUSING THEM TO BURN. THE CALIPERS WERE SUPPOSED TO HAVE BEEN REPLACED, BUT NEVER WERE. WHILE DRIVING 62 MPH, HE NOTICED SMOKE OUTSIDE THE WINDOW. HE PULLED OVER AT A GAS STATION FOR... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 3, 2007
Incident date: Sep 1, 2006
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE FIFTH WHEEL. THE CONTACT RECEIVED A RECALL NOTICE FOR THE DOMETIC REFRIGERATOR MODEL # RM386). HE REPLACED THE REFRIGERATOR HIMSELF. DOMETIC HAS DENIED REIMBURSING HIM BECAUSE THE REFRIGERATOR WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS OR ... Read more
Fire
SEAT BELTS:FRONT
May 14, 2003
Incident date: Mar 12, 2003
THE DRIVER AND PASSENGER SEAT BELTS LOCKED UP WHEN THE SLIGHTEST MOVEMENT WAS MADE. *JB *TS *JB
STRUCTURE:FRAME AND MEMBERS
Jun 6, 2002
Incident date: May 10, 2002
RIGHT AFTER PURCHASE OF VEHICLE CONSUMER NOTICED SHIMMYING AT 30-55 MPH. VEHICLE WAS TAKEN BACK TO DEALER, FRAME HAD BEEN STRETCHED DURING MANUFACTURING OF VEHICLE, AND THERE WERE NO PROPER SHIMS IN DRIVESHAFT CARRIER BEARING. VEHICLE HAS BEEN IN FOR REPAIR FOR 30 DAYS.*AK
Technical Service Bulletins, 2002 NEWMAR MOUNTAIN AIRE
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 150000 SEAT BELTS | 1 |
| 350000 EQUIPMENT | 1 |
PIB 494
Sep 28, 2017
350000 EQUIPMENT
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grou
TSB-372
Apr 30, 2010
150000 SEAT BELTS
NEWMAR CORP.: FAILED AMSAFE SEAT BELTS BEING RETURNED TO NEWMAR FOR WARRANTY COVERAGE. PLEASE NOTE THAT WHEN CHANGING OUT WARRANTY AMSAFE SEAT BELTS, BOTH HARNESS STRAP WITH CLIP AND BUCKLE PORTION WILL NEED TO BE RETURNED. ALL MOTORIZED
NEWMAR MOUNTAIN AIRE - All Years Overview
Complete safety history for the NEWMAR MOUNTAIN AIRE across all model years (1991, 2023).
193
Total Recalls
80
Total Complaints
0
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths
NEWMAR MOUNTAIN AIRE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 2 | 0 | View |
| 2022 | 5 | 2 | View |
| 2021 | 6 | 0 | View |
| 2020 | 7 | 0 | View |
| 2019 | 15 | 7 | View |
| 2018 | 16 | 1 | View |
| 2017 | 11 | 0 | View |
| 2016 | 8 | 0 | View |
| 2015 | 6 | 1 | View |
| 2014 | 9 | 1 | View |
| 2013 | 5 | 0 | View |
| 2012 | 5 | 0 | View |
| 2011 | 5 | 0 | View |
| 2010 | 2 | 0 | View |
| 2009 | 2 | 0 | View |
| 2008 | 4 | 1 | View |
| 2007 | 6 | 1 | View |
| 2006 | 3 | 0 | View |
| 2005 | 9 | 5 | View |
| 2004 | 11 | 7 | View |
| 2003 | 13 | 10 | View |
| 2002 (current) | 11 | 8 | |
| 2001 | 7 | 9 | View |
| 2000 | 7 | 15 | View |
| 1999 | 4 | 1 | View |
| 1998 | 4 | 2 | View |
| 1997 | 4 | 0 | View |
| 1996 | 2 | 4 | View |
| 1995 | 2 | 4 | View |
| 1994 | 1 | 0 | View |
| 1991 | 1 | 1 | View |