2004 NEWMAR KOUNTRY STAR
9 recalls — 10 complaints — 4 TSBs
17V809000 Dec 15, 2017
EQUIPMENT
Defect Description
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become c... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
10V434000 Sep 22, 2010
EQUIPMENT
Defect Description
NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy
NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
09V217000 Jun 11, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END... Read more
Consequence
THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
08V366000 Jul 17, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-... Read more
Consequence
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy
NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST T... Read more
05V263000 Jun 2, 2005
SERVICE BRAKES, AIR:SUPPLY
Defect Description
ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.
Consequence
THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.
Remedy
SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL A HARNESS JUMPER CABLE TO EACH AIR SENDER. OWNERS MAY CONTACT SPARTAN AT 800-543-4277 OR NEWMAR AT 574-773-7719.
05V109000 Mar 24, 2005
ELECTRICAL SYSTEM
Defect Description
CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGR... Read more
Consequence
INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.
Remedy
WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 574-773-7719.
04V403000 Aug 17, 2004
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
ON CERTAIN MOTOR HOMES, DURING MANUFACTURING, THE SEAT BELT SHOULDER HARNESS ATTACHMENT LOCATION FOR THE PASSENGER SEAT WAS NOT PROPERLY WELDED OR ATTACHED.
Consequence
IN THE EVENT OF A CRASH, THE SHOULDER HARNESS MAY BECOME LOOSE OR UNATTACHED CAUSING SERIOUS INJURY TO ANYONE IN THE PASSENGER SEAT.
Remedy
DEALERS WILL INSTALL A NEW PLATE OVER EXISTING BY DRILLING FOUR ATTACHMENT HOLES ON EACH SIDE OF NEW PLATE AND ADD SECURING BOLTS. THIS RECALL BEGAN OCTOBER 1, 2004. OWNERS MAY CONTACT NEWMAR AT 1-574-773-7791.
04V244000 May 18, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence
THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy
AMSAFE WILL NOTIFY CUSTOMERS AND REPLACE THE BUCKLES. THE RECALL BEGAN MAY 28, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR NEWMAR AT 1-574-773-7791.
04V019000 Jan 9, 2004
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
ON CERTAIN MOTORHOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH BOSCH ZOPS BRAKE CALIPERS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Consequence
A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy
WORKHORSE IS NOTIFYING CUSTOMERS AND WILL ARRANGE TO HAVE THE CALIPERS AND BRAKE PADS REPLACED ON THE AFFECTED VEHICLES. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 1-574-773-5153.
Complaint Statistics
10 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 3 |
| SUSPENSION:FRONT | 2 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| SEATS:MID/REAR ASSEMBLY | 1 |
| EQUIPMENT | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| SUSPENSION | 1 |
SUSPENSION
Oct 1, 2010
Incident date: Sep 28, 2010
BALL JOINTS ON THE SPARTAN CHASSIS SUPPLIED BY TUTHILL ARE DEFECTIVE. THESE COMPANIES ARE AWARE OF THIS. I HAVE APPROXIMATELY 30K MILES ON MY 2004 KOUNTRY STAR DIESEL MOTOR HOME AND ALL UPPER AND LOWER BALL JOINTS(RUBBER CUPS) ARE DEFECTIVE AND SPLITTING. I CONTACTED BOTH SPARTAN AND TUTHILL AND WAS... Read more
STEERING
Oct 1, 2010
Incident date: Sep 28, 2010
BALL JOINTS ON THE SPARTAN CHASSIS SUPPLIED BY TUTHILL ARE DEFECTIVE. THESE COMPANIES ARE AWARE OF THIS. I HAVE APPROXIMATELY 30K MILES ON MY 2004 KOUNTRY STAR DIESEL MOTOR HOME AND ALL UPPER AND LOWER BALL JOINTS(RUBBER CUPS) ARE DEFECTIVE AND SPLITTING. I CONTACTED BOTH SPARTAN AND TUTHILL AND WAS... Read more
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Nov 12, 2008
Incident date: May 31, 2008
TL*THE CONTACT OWNS A 2004 NEWMAR KOUNTRY STAR RV. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED SMOKE AND FLAMES IN THE ENGINE COMPARTMENT. THE FIRE ENGULFED THE ENTIRE VEHICLE... Read more
Fire
EQUIPMENT
Mar 22, 2007
Incident date: Mar 22, 2007
MY 2004 KOUNTRY STAR HAS A DOMETIC REF RECALL ACCORDING TO MODEL AND SERIAL #. NEWMAR SAID MY 04 WAS NOT AFFECTED. THE NEWMAR RECALL NHSTA ID 07V075000 IS ONLY FOR 1997-2003. I HAVE NOT RECEIVED A RECALL NOTICE BECAUSE MY MODEL IS A 2004.
STEERING
Mar 21, 2007
Incident date: May 7, 2005
2004 NEWMAR KOUNTRY STAR IS NOT LISTED UNDER THE NHSTA RECALL #03V-488. I HAVE TRIED TO OBTAIN THE RECALL RECORDS FROM NEWMAR, AND THE DEALER SINCE THE MH WAS ALREADY AT A DEALERSHIP WHEN NOTIFICATION WERE SUPPOSED TO BE SENT OUT. BUT I AM GETTING CONFLICTING INFO CONCERNING THE RECALL RECORDS,... Read more
SUSPENSION:FRONT
Mar 21, 2007
Incident date: May 7, 2005
2004 NEWMAR KOUNTRY STAR IS NOT LISTED UNDER THE NHSTA RECALL #03V-488. I HAVE TRIED TO OBTAIN THE RECALL RECORDS FROM NEWMAR, AND THE DEALER SINCE THE MH WAS ALREADY AT A DEALERSHIP WHEN NOTIFICATION WERE SUPPOSED TO BE SENT OUT. BUT I AM GETTING CONFLICTING INFO CONCERNING THE RECALL RECORDS,... Read more
STEERING
Apr 13, 2006
Incident date: May 6, 2005
MY PREVIOUS COMPLAINT TO ODI # 10126325, I DID NOT KNOW THAT A NHTSA SAFETY RECALL # 03V-488 HAD BEEN ISSUED FOR MY MOTORHOME. I CONTACTED NEWMAR IN MAY, 2005 THAT I WAS CONCERNED ABOUT THE SAFETY OF MY MOTORHOME AS EXPLAINED IN PREVIOUS COMPLAINT. ALTHOUGH, I HAVE HAD MY MOTORHOME CHECKED REPEA... Read more
SUSPENSION:FRONT
Apr 13, 2006
Incident date: May 6, 2005
MY PREVIOUS COMPLAINT TO ODI # 10126325, I DID NOT KNOW THAT A NHTSA SAFETY RECALL # 03V-488 HAD BEEN ISSUED FOR MY MOTORHOME. I CONTACTED NEWMAR IN MAY, 2005 THAT I WAS CONCERNED ABOUT THE SAFETY OF MY MOTORHOME AS EXPLAINED IN PREVIOUS COMPLAINT. ALTHOUGH, I HAVE HAD MY MOTORHOME CHECKED REPEA... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Aug 30, 2004
Incident date: Aug 29, 2004
RECREATIONAL VEHICLE'S REAR SEATS ARE NOT PROPERLY ATTACHED TO THE CHASSIS. CONSUMER IS CONCERNED THAT IN AN EVENT OF A COLLISION OR ROLL OVER THE SEATS WOULD NOT STAY IN POSITION. *AK
SEATS:MID/REAR ASSEMBLY
Aug 30, 2004
Incident date: Aug 29, 2004
RECREATIONAL VEHICLE'S REAR SEATS ARE NOT PROPERLY ATTACHED TO THE CHASSIS. CONSUMER IS CONCERNED THAT IN AN EVENT OF A COLLISION OR ROLL OVER THE SEATS WOULD NOT STAY IN POSITION. *AK
Technical Service Bulletins — 2004 NEWMAR KOUNTRY STAR
4 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| 350000 EQUIPMENT | 1 |
| 150000 SEAT BELTS | 1 |
TSB-372
Apr 30, 2010
150000 SEAT BELTS
NEWMAR CORP.: FAILED AMSAFE SEAT BELTS BEING RETURNED TO NEWMAR FOR WARRANTY COVERAGE. PLEASE NOTE THAT WHEN CHANGING OUT WARRANTY AMSAFE SEAT BELTS, BOTH HARNESS STRAP WITH CLIP AND BUCKLE PORTION WILL NEED TO BE RETURNED. ALL MOTORIZED
344
Jun 4, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED EQUIPPED WITH NORCOLD REFER. CHANGE COOLING UNIT HEATING ELEMENT VENDORS; THERE IS A NEW STYLE ELECTRIC HEATING ELEMENT THAT MUST BE USED IN CERTAIN NEW COOLING UNITS. *PE
343
Jun 2, 2008
350000 EQUIPMENT
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
343
Jun 2, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
NEWMAR KOUNTRY STAR — All Years Overview
Complete safety history for the NEWMAR KOUNTRY STAR across all model years (1994–2023).
88
Total Recalls
60
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
NEWMAR KOUNTRY STAR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.