2003 NEWMAR KOUNTRY STAR
10 recalls — 7 complaints — 4 TSBs
17V809000 Dec 15, 2017
EQUIPMENT
Defect Description
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become c... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
09V324000 Aug 11, 2009
EQUIPMENT
Defect Description
NEWMAR IS RECALLING CERTAIN MODEL YEAR 2003 AND 2004 MOTOR HOMES AND RECREATIONAL VEHICLE TRAILERS MANUFACTURED BETWEEN MARCH 5, 2002 AND APRIL 3, 2003, EQUIPPED WITH CERTAIN NORCOLD REFRIGERATORS. THE COOLANT SOLUTION IN THESE COOLING UNITS CAN ESCAPE.
Consequence
IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy
NEWMAR IS WORKING WITH NORCOLD TO NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE REMEDY CAMPAIGN WILL BE CONDUCTED BY NORCOLD. THE SAFETY RECALL CAMPAIGN BEGAN ON OCTOBER 19, 2009. OWNERS MAY CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR NEWMAR AT 1-574-773-7791.
09V217000 Jun 11, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END... Read more
Consequence
THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
08V025000 Jan 24, 2008
VEHICLE SPEED CONTROL
Defect Description
ON CERTAIN CLASS A MOTOR HOMES CONSTRUCTED ON FORD F-53TY1 AND P131 MOTOR HOME CHASSIS AND EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Consequence
OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.
Remedy
NEWMAR IS WORKING WITH FORD IN CONDUCTING THIS RECALL. FORD WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR NEWMAR AT 574-773-7791. (NOTE: ALSO SEE FORD RECALLS 05V017, 05V388, AND 06V286)
07V075000 Mar 5, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
CERTAIN CLASS A AND DIESEL PUSHER MOTOR HOMES AND FIFTH WHEEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy
NEWMAR WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE... Read more
05V391000 Sep 8, 2005
WHEELS:RIM
Defect Description
ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH TREDIT WHEELS, THE RIMS MAY HAVE POOR WELD QUALITY AND INSUFFICIENT PRESS FIT BETWEEN THE WHEEL RIM AND DISC.
Consequence
THE CENTER OF THE WHEEL COULD SEPARATE FROM THE RIM. THE WHEEL MAY WOBBLE AND CAUSE A VIBRATION OR THE MOUNTED TIRE COULD LOSE AIR CAUSING THE TIRE TO GO FLAT, RESULTING IN A LOSS OF CONTROL OF THE VEHICLE AND INCREASING THE RISK OF A CRASH.
Remedy
NEWMAR IS WORKING WITH TREDIT TIRE TO NOTIFY OWNERS AND HAVE THE RIMS REPLACED. THE RECALL BEGAN ON OCTOBER 17, 2005. OWNERS MAY CONTACT NEWMAR AT 1-574-773-7791.
05V109000 Mar 24, 2005
ELECTRICAL SYSTEM
Defect Description
CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGR... Read more
Consequence
INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.
Remedy
WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 574-773-7719.
04V019000 Jan 9, 2004
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
ON CERTAIN MOTORHOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH BOSCH ZOPS BRAKE CALIPERS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Consequence
A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy
WORKHORSE IS NOTIFYING CUSTOMERS AND WILL ARRANGE TO HAVE THE CALIPERS AND BRAKE PADS REPLACED ON THE AFFECTED VEHICLES. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 1-574-773-5153.
03V064000 Mar 26, 2003
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
Defect Description
CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
Consequence
IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
Remedy
DEALERS WILL REVISE THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN APRIL 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEWMAR AT 1-574-773-7791.
02V198000 Jul 25, 2002
UNKNOWN OR OTHER
Defect Description
ON CERTAIN DIESEL PUSHER, AND CLASS A MOTORHOMES, A BRACKET SECURING THE TV IN PLACE IN THE FRONT OVERHEAD CABINET ABOVE THE DRIVER MAY NOT SUPPORT THE WEIGHT OF THE TV.
Consequence
THE TV COULD BECOME LOOSE AND FALL OUT ON THE DRIVER CAUSING A LOSS OF CONTROL OF THE VEHICLE AND BODILY INJURY.
Remedy
DEALERS WILL REMOVE THE TV FROM THE FRONT OVERHEAD CABINET AND REPLACE THE INSTALLATION BRACKETS. OWNER NOTIFICATION BEGAN JULY 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT... Read more
Complaint Statistics
7 total complaints
2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 3 |
| STRUCTURE | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| EQUIPMENT | 1 |
| SERVICE BRAKES | 1 |
SERVICE BRAKES
Jul 6, 2017
Incident date: Jul 6, 2017
CALIPERS ON FRONT AND REAR WHEELS HAVE LOCKED UP AFTER SITTING OVER WINTER. BRAKES OVER HEATED WHEN VEHICLE WAS DRIVEN SHORT DISTANCE IN CITY. WILL NEED SERVICE AT MY LOCATION AS I WILL NOT BE ABLE TO TAKE THE VEHICLE TO A SERVICE CENTER
EQUIPMENT
Feb 4, 2009
Incident date: Jan 20, 2009
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTA... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Feb 4, 2009
Incident date: Jan 20, 2009
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTA... Read more
SERVICE BRAKES, HYDRAULIC
Jul 26, 2008
Incident date: Jul 16, 2008
RIGHT FRONT BRAKE CALIPER LOCKED UP ON WAY TO CAMPGROUND ON NARROW ROAD WITH OUT ROOM TO PULL OFF. TAPPED BRAKES SEVERAL TIMES WITH SMALL SUCCESS IN FREEING CALIPER. ABOUT 3 MILES FROM CAMPGROUND WE CONTINUED TO PARK UPON ARRIVAL BRAKE PEDAL WENT TO THE FLOOR AND OIL BLEW OUT OF WHEEL BEARING. CALLE... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jan 2, 2007
Incident date: Dec 29, 2006
TL* - THE CONTACT RECEIVED RECALL 06E076000 ON DOMETIC REFRIDGERATOR RM 3862. THE CONTACT STATED THAT HE CALLED THE TOLL FREE NUMBER PROVIDED BY DOMETIC ,AND THAT HE WAS TOLD THAT THERE WAS NOTHING THEY COULD DO FOR HIM. THE CONTACT HAD UNPLUGGED THE DOMETIC REFRIDGERATOR BECAUSE IT WAS NOT C... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 10, 2003
Incident date: May 30, 2003
LTR FM JACKIE AND WILLIAM AMBURGEY (WA) CONCERNED ABOUT THE SAFETY OF THEIR DEFECTIVE 2003 NEWMAR KOUNTRY STAR MOTORHOME, INTERIOR STEP COLLAPSED.*MR THE CONSUMER STATED THE RV HAD A MECHANISM THAT LIFTED THE STEP TO FLOOR LEVEL, WHEN SHE STOOD UP, THE STEP COLLAPSED AND SUBSEQUENTLY THE CONSUMER F... Read more
1 injured
STRUCTURE
Jul 1, 2003
Incident date: May 1, 2003
THE INTERIOR STEPS COLLAPSED IN THE MOTORHOME. *MR *TT WHILE STANDING THE FLOOR COLLAPSED AND THE CONSUMER FELL INTO THE STAIRWELL. TT *JB
1 injured
Technical Service Bulletins — 2003 NEWMAR KOUNTRY STAR
4 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| 350000 EQUIPMENT | 1 |
| 150000 SEAT BELTS | 1 |
TSB-372
Apr 30, 2010
150000 SEAT BELTS
NEWMAR CORP.: FAILED AMSAFE SEAT BELTS BEING RETURNED TO NEWMAR FOR WARRANTY COVERAGE. PLEASE NOTE THAT WHEN CHANGING OUT WARRANTY AMSAFE SEAT BELTS, BOTH HARNESS STRAP WITH CLIP AND BUCKLE PORTION WILL NEED TO BE RETURNED. ALL MOTORIZED
344
Jun 4, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED EQUIPPED WITH NORCOLD REFER. CHANGE COOLING UNIT HEATING ELEMENT VENDORS; THERE IS A NEW STYLE ELECTRIC HEATING ELEMENT THAT MUST BE USED IN CERTAIN NEW COOLING UNITS. *PE
343
Jun 2, 2008
350000 EQUIPMENT
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
343
Jun 2, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NEWMAR CORPORATION: ALL MOTORIZED RV. A THERMAL LIMIT SWITCH IS ADDED TO CERTAIN 1200 LR, 1200 LRIM, AND 1201 LRIM REFRIGERATORS TO PREVENT POSSIBLE EXCESS OR OVERHEATING CONDITIONS IN THE HEATER AREA OF THE COOLING UNIT TO EXCEED A CERTA
NEWMAR KOUNTRY STAR — All Years Overview
Complete safety history for the NEWMAR KOUNTRY STAR across all model years (1994–2023).
88
Total Recalls
60
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
NEWMAR KOUNTRY STAR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.