The seatbelt and air bag warning light for the passenger front seat stays on.
The seatbelt and air bag warning light for the passenger front seat stays on.
The seatbelt and air bag warning light for the passenger front seat stays on.
The contact owns a 2009 Mini Cooper. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated even though there was no passenger seated in the passenger’s seat. The contact stated that the warning light remained illuminated with the passenger’s seat occupied and the seat belt properly fastened. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 92,000.
When it rains, my car seems to have a short circuit and all the electrical components start going crazy, mainly the windows, locks and indoor lights/dash. There is an active recall for the same problem and car model but mine doesn't seem to fit the recall I am not sure why.
My car has had an exterior lighting problem related to a bad FRM. This is causing my lights not to work. After seeking help, I saw that there was an actual recall on the FRM and I decided to take my car to International Mini dealership in Wisconsin. Once there, they proceeded to only fix the leak on sunroof. I then went back and explained that the leak had caused actual damage to the FRM and connectors and they told me to leave the car for another night. Next day I went to pick it up and they gave me the paperwork stating that they had replaced and reprogrammed the FRM but the problem persist. The connector on the FRM are also water corroded and they just refuse to do anything else to the car. I can’t drive my car due to the safety hazard of not having any exterior lights working.
My car has had an exterior lighting problem related to a bad FRM. This is causing my lights not to work. After seeking help, I saw that there was an actual recall on the FRM and I decided to take my car to International Mini dealership in Wisconsin. Once there, they proceeded to only fix the leak on sunroof. I then went back and explained that the leak had caused actual damage to the FRM and connectors and they told me to leave the car for another night. Next day I went to pick it up and they gave me the paperwork stating that they had replaced and reprogrammed the FRM but the problem persist. The connector on the FRM are also water corroded and they just refuse to do anything else to the car. I can’t drive my car due to the safety hazard of not having any exterior lights working.
The contact owns a 2009 Mini Cooper. The contact stated that the headlights, taillights, and the turn signal lights were inoperable. The vehicle was repaired under NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); but the repair failed to fix the vehicle. The contact stated that several unknown warning lights had remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 150,000.
The contact owned a 2009 Mini Cooper. The contact stated that after the vehicle was unoccupied and parked in the residential garage, she was putting her children down for a nap and 2 minutes later, the contact and her husband smelled smoke within the residence, shortly afterward it was discovered that the garage was engulfed in flames. The contact called 911 and evacuated her family of 2 dogs, and 2 minor children. The contact sustained injuries to both arms, both legs and her rear end up to her back. The husband sustained bruises right leg and back. The contact's toddler son sustained a bruise from running into the wall in the residence. No medical attention was sought. The contact mentioned that 1 of the dogs sustained abnormal breathing injuries. The police and fire departments arrived on the scene, and the firefighters extinguished the fire. The fire consumed the vehicle in the garage and resulted in damage to the residence. Police and fire department reports were filed. The contact does not have the fire report, yet, and was currently being worked by the chief of the fire department. The vehicle currently remained on the scene. The insurance company deemed the vehicle and her home totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
Fire
3 injured
See attached document for complaint.
The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
My car started acting up when it rains and all the electrical goes crazy, all the lights turning on and off and all the locks opening and closing and it seems to have short-circuit and drained my battery, car left me stranded twice in the middle of the street. No electrical wire seems to be exposed and was informed it might be a footwell module issue, I see there is a recall happening yet my vehicle doesn't seem to be included eventhough it fits the specs and the has the same issues.
The passenger occupancy seat sensor is defective (as reported by many other owners of this vehicle model). The sensor is very costly to replace in terms of parts ($1,500) and labor ($1,500) and MINI does not sell the sensor separately as it is embedded in the seat foam. The defective sensor does not recognize a passenger sitting in the passenger seat and deactivates the passenger airbag which is an essential, lifesaving device fitted to a small vehicle. When involved in a major vehicle collision, without a working airbag, the risk of fatality drastically increases. The sensor is also responsible for NOT deploying the airbag if a passenger under 100lbs is sitting in the seat ie. a child. Again, this is a massive safety concern especially due to other owners resorting to a cheap aftermarket bypass module which will always deploy the airbag. This solution could seriously injure or cause fatalities for passengers under 100lbs. Other MINI models with the same electronic occupancy sensor problems have had recalls issued by the NHTSA and has not issued recalls for vehicles with the same issue consistently. It is the NHTSA's responsibility to hold the manufacturer accountable for ALL vehicle models with similar defects impacting the safe and consistent operation of life preservation devices such as airbags especially when repair costs for these defective devices are cost prohibitive for vehicle owners to replace.
The passenger occupancy seat sensor is defective (as reported by many other owners of this vehicle model). The sensor is very costly to replace in terms of parts ($1,500) and labor ($1,500) and MINI does not sell the sensor separately as it is embedded in the seat foam. The defective sensor does not recognize a passenger sitting in the passenger seat and deactivates the passenger airbag which is an essential, lifesaving device fitted to a small vehicle. When involved in a major vehicle collision, without a working airbag, the risk of fatality drastically increases. The sensor is also responsible for NOT deploying the airbag if a passenger under 100lbs is sitting in the seat ie. a child. Again, this is a massive safety concern especially due to other owners resorting to a cheap aftermarket bypass module which will always deploy the airbag. This solution could seriously injure or cause fatalities for passengers under 100lbs. Other MINI models with the same electronic occupancy sensor problems have had recalls issued by the NHTSA and has not issued recalls for vehicles with the same issue consistently. It is the NHTSA's responsibility to hold the manufacturer accountable for ALL vehicle models with similar defects impacting the safe and consistent operation of life preservation devices such as airbags especially when repair costs for these defective devices are cost prohibitive for vehicle owners to replace.
The passenger occupancy seat sensor is defective (as reported by many other owners of this vehicle model). The sensor is very costly to replace in terms of parts ($1,500) and labor ($1,500) and MINI does not sell the sensor separately as it is embedded in the seat foam. The defective sensor does not recognize a passenger sitting in the passenger seat and deactivates the passenger airbag which is an essential, lifesaving device fitted to a small vehicle. When involved in a major vehicle collision, without a working airbag, the risk of fatality drastically increases. The sensor is also responsible for NOT deploying the airbag if a passenger under 100lbs is sitting in the seat ie. a child. Again, this is a massive safety concern especially due to other owners resorting to a cheap aftermarket bypass module which will always deploy the airbag. This solution could seriously injure or cause fatalities for passengers under 100lbs. Other MINI models with the same electronic occupancy sensor problems have had recalls issued by the NHTSA and has not issued recalls for vehicles with the same issue consistently. It is the NHTSA's responsibility to hold the manufacturer accountable for ALL vehicle models with similar defects impacting the safe and consistent operation of life preservation devices such as airbags especially when repair costs for these defective devices are cost prohibitive for vehicle owners to replace.
The contact owns a 2009 Mini Cooper. The contact stated that several electrical features had failed to operate as needed with several warning lights flickering on the instrument panel. The vehicle was taken to the dealer where it was confirmed that water and salt had entered the footwell circuit causing wiring corrosion. The contact was given an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
The contact owns a 2009 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the remedy to do the recall repair was not yet available. The contact stated less than half the lights are working on the vehicle. The vehicle was taken to the dealer and it was confirmed that water and salt could enter the circuit and corrode and this service falls under the recall repair. The contact was informed the vehicle could be repaired if the contact paid out of pocket. The vehicle was not repaired due to cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000.
This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.
This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.
This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.
The contact owns a 2009 Mini Cooper. The contact stated while driving approximately 30 MPH, the passenger occupant sensor light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mat switch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall for the mat switch however, neither the VIN nor the vehicle was included. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the windows failed to roll up or down intermittently. The manufacturer was made aware of the issue. The approximate failure mileage was 102,000. VIN tool confirms parts not available.
The car horn was going off randomly. I inspected the interior electrical panel on the passenger side of the car and it was damp. There is water getting into the passenger side of the car and infiltrating the panel causing this one issue and likely others. There is a recall for this problems in some places, but my vehicle is not included, currently.
The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the parking brake warning light and the tire pressure warning light was illuminated. Additionally, the contact stated that after the front driver’s and passenger side doors were closed, the windows failed to readjust. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery was replaced four times in four years. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,000. VIN tool confirms parts not available.
MINI was totally destroyed by fire after driving for 15 minutes. It was parked in a parking lot and was in flames 5 minutes after my wife entered the store. This is comparable with problem requiring recall (with no remedy). No warnings
Fire
MINI was totally destroyed by fire after driving for 15 minutes. It was parked in a parking lot and was in flames 5 minutes after my wife entered the store. This is comparable with problem requiring recall (with no remedy). No warnings
Fire
The problem was that the gas pedal began to stick. Suddenly it began to idle at 4000 rpm. I had to reach down and pull up the gas pedal while driving. I had it replaced a few weeks ago. Then I received a letter from Mini about a footwell control module. It sounds like a similar corrosion problem and it needs to be fixed as well. I had it looked at several times before it was fixed properly because a dirty throttle body can cause it to idle too fast
Passenger Seat Occupancy Sensor fails There's a warning light for passenger airbag off , and also the airbag light on the dash panel never goes away ,even when a passenger is sitting on it. Is a common thing on minis , the dealer charges $100 to reset it within obd tool
Unknown. I purchased a used 2009 mini cooper in 2013. The airbag light went on for the passenger front side shortly after. I took it to be looked at and was told it would cost around 1,000 to be replaced. I couldn't afford that and felt that since it was never in an accident it must be defective. I contacted Mini cooper via email and phone calls and was told that since there wasn't any recalls, they couldn't do anything. I have always been uneasy driving with passengers, including my grandson in the car. I honestly expected Mini cooper to replace the airbag, but here we are, hoping nothing happens to the safety of my passengers... please reply with any information for me.
The high pressure fuel pump failed. There was a class action settlement and a warranty extension campaign for this part. Mini refused to warranty my vehicles h/p fuel pump stating it was only covered for 10 years or 120,000 miles. My vehicle only has 71,312 miles. I was informed by a local news source that manufacturers are required to honor the recall for 15 years per NHTSA, and that I should file a complaint. Please help. Thank you very much.
SRS warning light on. Intermittent at first. Passenger seat occupancy light on and off intermittently, occupied or not. SRS code reader indicates the problem is the passenger seat occupancy sensor. Mini dealer states the repair is not covered under warrantee. I fear for the safety of my front seat passenger if airbag does not deploy and/or the safety of a smaller child if it does deploy.
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG AND THE SEAT BELT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG AND THE SEAT BELT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
PASSENGER SIDE AIR BAG NOT ACTIVATED WHEN SIT IS OCCUPIED. AIRBAG WARNING LIGHT ON ALL TIMES.
PASSENGER AIRBAG LIGHT STAYS ON AND IT IS DEACTIVATED WHEN I AM DRIVING. THIS APPEARS TO BE A KNOWN PROBLEM WITH NO RECALL IN EFFECT. I AM SEEKING BYPASS OPTIONS ONLINE TO BUY TO ALWAYS KEEP THE AIRBAG ON REGARDLESS OF HAVING A PASSENGER SITTING THERE. STILL VERY UNSAFE IF A KID SITS IN THAT SEAT. THIS NEEDS TO BE RECALLED
THE AIRBAG FOR THE PASSENGER SEAT STOPPED WORKING 3 YEARS AGO. I CHECKED SEVERAL TIMES FOR A RECALL BUT COULDN'T FIND ANYTHING. I WENT TO A DEALERSHIP AND WAS TOLD THAT IF THERE ISN'T A RECALL, THERE WAS NOTHING MINI COOPER COULD DO ABOUT IT. I TOOK IT TO A MECHANIC AND IT WILL BE OVER 900.00 TO FIX THE PROBLEM. ISN'T IT THE RESPONSIBILITY OF THE CAR MANUFACTURER TO FIX SOMETHING THAT JUST STOPPED WORKING (NO ACCIDENTS OR ANY REASON), ESPECIALLY SINCE IT IS SUCH A MAJOR SAFETY ISSUE?
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANT WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE OC3 SEAT OCCUPANCY MAT. MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THERE WAS NO ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANT WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE OC3 SEAT OCCUPANCY MAT. MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THERE WAS NO ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
PASSENGER AIRBAG 'OFF' WARNING LIGHT STAYS ON AT ALL TIMES EVEN WHEN SOMEONE IS SITTING IN THE SEAT.
PASSENGER AIRBAG 'OFF' WARNING LIGHT STAYS ON AT ALL TIMES EVEN WHEN SOMEONE IS SITTING IN THE SEAT.
HELLO, YESTERDAY AFTERNOON I STARTED MY 2009 MINI COOPER AND NOTED THAT MY GAUGES SUDDENLY FAILED. THE TACH DROPPED TO ZERO. SUDDENLY I RECEIVED A TIRE PRESSURE WARNING LIGHT. I DECIDED I WOULD MOVE THE CAR TO A MORE FAVORABLE LOCATION TO LOOK UNDER THE HOOD. AS I PLACED THE CAR IN REVERSE I NOTED THAT MY POWER STEERING HAD FAILED. I STOPPED THE CAR IMMEDIATELY AND POPPED THE HOOD. I IMMEDIATELY NOTICED THE SMELL OF BURNING ELECTRICAL EQUIPMENT. I RAN DOWN TO THE BASEMENT TO GRAB A WRENCH TO DISCONNECT THE BATTERY. WHEN I RETURNED I COULD HEAR POPS AND CRACKS AND NOTED CHAR ON THE HOOD INTERIOR. THOUGH THE KEYS WERE OUT I CONTINUED TO HEAR POPS AND CRACKS AND FELT HEAT ACCUMULATING . I FINALLY GOT THE BATTERY DISCONNECTED AND THE POPPING STOPPED. AFTER SOME INVESTIGATION I FOUND THAT THE WIRING NEAR THE POWER STEERING MODULE WAS COMPLETELY BURNT OUT. THE CAR DROVE FINE THE DAY PRIOR. MY WIFE IS 38 WEEKS PREGNANT AND I AM SHAKEN BY THE IDEA THAT THIS COULD HAVE HAPPENED WHILE SHE WAS DRIVING THE DAY BEFORE.
Fire
HELLO, YESTERDAY AFTERNOON I STARTED MY 2009 MINI COOPER AND NOTED THAT MY GAUGES SUDDENLY FAILED. THE TACH DROPPED TO ZERO. SUDDENLY I RECEIVED A TIRE PRESSURE WARNING LIGHT. I DECIDED I WOULD MOVE THE CAR TO A MORE FAVORABLE LOCATION TO LOOK UNDER THE HOOD. AS I PLACED THE CAR IN REVERSE I NOTED THAT MY POWER STEERING HAD FAILED. I STOPPED THE CAR IMMEDIATELY AND POPPED THE HOOD. I IMMEDIATELY NOTICED THE SMELL OF BURNING ELECTRICAL EQUIPMENT. I RAN DOWN TO THE BASEMENT TO GRAB A WRENCH TO DISCONNECT THE BATTERY. WHEN I RETURNED I COULD HEAR POPS AND CRACKS AND NOTED CHAR ON THE HOOD INTERIOR. THOUGH THE KEYS WERE OUT I CONTINUED TO HEAR POPS AND CRACKS AND FELT HEAT ACCUMULATING . I FINALLY GOT THE BATTERY DISCONNECTED AND THE POPPING STOPPED. AFTER SOME INVESTIGATION I FOUND THAT THE WIRING NEAR THE POWER STEERING MODULE WAS COMPLETELY BURNT OUT. THE CAR DROVE FINE THE DAY PRIOR. MY WIFE IS 38 WEEKS PREGNANT AND I AM SHAKEN BY THE IDEA THAT THIS COULD HAVE HAPPENED WHILE SHE WAS DRIVING THE DAY BEFORE.
Fire
HELLO, YESTERDAY AFTERNOON I STARTED MY 2009 MINI COOPER AND NOTED THAT MY GAUGES SUDDENLY FAILED. THE TACH DROPPED TO ZERO. SUDDENLY I RECEIVED A TIRE PRESSURE WARNING LIGHT. I DECIDED I WOULD MOVE THE CAR TO A MORE FAVORABLE LOCATION TO LOOK UNDER THE HOOD. AS I PLACED THE CAR IN REVERSE I NOTED THAT MY POWER STEERING HAD FAILED. I STOPPED THE CAR IMMEDIATELY AND POPPED THE HOOD. I IMMEDIATELY NOTICED THE SMELL OF BURNING ELECTRICAL EQUIPMENT. I RAN DOWN TO THE BASEMENT TO GRAB A WRENCH TO DISCONNECT THE BATTERY. WHEN I RETURNED I COULD HEAR POPS AND CRACKS AND NOTED CHAR ON THE HOOD INTERIOR. THOUGH THE KEYS WERE OUT I CONTINUED TO HEAR POPS AND CRACKS AND FELT HEAT ACCUMULATING . I FINALLY GOT THE BATTERY DISCONNECTED AND THE POPPING STOPPED. AFTER SOME INVESTIGATION I FOUND THAT THE WIRING NEAR THE POWER STEERING MODULE WAS COMPLETELY BURNT OUT. THE CAR DROVE FINE THE DAY PRIOR. MY WIFE IS 38 WEEKS PREGNANT AND I AM SHAKEN BY THE IDEA THAT THIS COULD HAVE HAPPENED WHILE SHE WAS DRIVING THE DAY BEFORE.
Fire
CHECK ENGINE LIGHT AC NOT WORKING WATER PUMP
MY PASSENGER SIDE AIRBAG LIGHT STAYS ON CONSTANTLY, EVEN IF SOMEONE IS SITTING THERE
ADVISED FROM MECHANIC THAT WATER IS GETTING DOWN FROM THE FRONT AREA BELOW THE WINDSHIELD AND IS CAUSING THE BODY CONTROL MODULE AND OTHER ELECTRONICS TO SHORT OUT. GOT TO WHERE THE CAR WOULDN'T EVEN TURN OVER TO TRY AND START. HAD TO HAVE OVER $3450 WORTH OF REPAIRS DONE AND WAS TOLD THEY SPOKE WITH MINI AND THIS IS A KNOWN ISSUE, BUT THEY HAVEN'T DONE ANYTHING ABOUT IT. WAS TOLD THIS WILL HAPPEN AGAIN IF NOT FIXED. WAS TOLD TO TAKE TO MINI, BUT THEY WON'T DO ANYTHING ABOUT IT.
MY PASSENGER SIDE AIRBAG LIGHT STAYS ON CONSTANTLY, EVEN IF SOMEONE IS SITTING THERE
PASSENGERS OC3 SEAT OCCUPANCY MAT FAILED CAUSING THE PASSENGER SIDE AIR BAG TO BE DEACTIVATED. MINI HAD EXTENDED THE WARRANTY ON THIS FOR 10 YEARS AND 120,000 MILES. MY MINI WAS LESS THAN 10 YEARS OLD BUT DID HAVE 130,000 MILES ON 4/3/2019 WHEN I TOOK IT INTO THE DEALER. MINI HAS REFUSED TO REPLACE THIS DEFECTED PART EVEN THOUGHT THEY KNOW IT WAS DEFECTIVE BECAUSE THEY EXTENDED THE WARRANTY. THEY ALSO KNOW THAT ON PREVIOUS YEARS MODELS THEY WERE FORCED TO RECALL THIS PART AS I ALSO OWN A 2006 MINI THAT WENT BAD AND IT TOOK OVER A YEAR BEFORE THEY FINALLY DID A RECALL. MINI DOES NOT HAVE A WORKABLE CUSTOMER RELATIONS SYSTEM THAT ALLOWS THE CUSTOMER TO APPEAL THIS SAFETY DEFECT REPLACEMENT REJECTION. THE BOTTOM LINE IS THAT MINI KNOW THEY HAVE A DEFECTIVE SAFETY SENSOR AND HAVE A HISTORY OF THIS BEING A BAD PART BUT ARE UNWILLING TO DO THE RIGHT THING AND REPLACE IT. THEY INSTEAD WANT THE CUSTOMER TO SPEND OVER $1,000 DOLLARS TO REPLACE IT FOR THEIR OWN SAFETY. THIS IS A BAD COMPANY DYNAMIC AND SHOWS NO CORPORATE RESPONSIBILITY.