1997 MERCURY MARQUIS

1 recalls, 62 complaints - 4 TSBs

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.

Consequence

THE BRAKE PEDAL MAY DEVELOP A "SPONGY" FEEL AND DROPS OF BRAKE FLUID MAY BE OBSERVED BENEATH THE VEHICLE. OVER TIME BRAKE PERFORMANCE MAY BE COMPROMISED AND STOPPING DISTANCES COULD BE EXTENDED WHICH COULD LEAD TO A CRASH.

Remedy

DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, D... Read more

43,626 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

62 total complaints 8 crashes 4 fires 10 injuries

Top Reported Components

Component	Complaints
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE	11
ENGINE AND ENGINE COOLING	5
POWER TRAIN:AUTOMATIC TRANSMISSION	4
VEHICLE SPEED CONTROL	4
AIR BAGS:FRONTAL	2
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	2
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM	2
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS	2
SUSPENSION	2
TIRES	2

Incident date: Nov 26, 2009

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TO... Read more

Crash 1 injured

Incident date: Sep 10, 2007

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED ON SEPTEMBER 10, 2007. THE DEALER STATED ON THREE OCCASIONS THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE. MORE RECENTLY, THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THER... Read more

Incident date: Jan 1, 1901

1997 MERCURY MARQUIS WITH CRUISE CONTROL RECALL. CONSUMER STATED THAT THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WOULD BE FIXED IN 2007. CONSUMER STATED IT STILL WAS NOT FIXED BY JANUARY 2008. *KB THE CONSUMER WAS INFORMED THE PART MAY NOT BE AVAILABLE UNTIL JUNE OR JULY 2008. *JB

Incident date: Oct 16, 2007

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE CONTACT WENT TO HIS LOCAL FORD DEALER AND THEY DISCONNECTED THE CRUISE CONTROL SWITCH. HE BELIEVED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS BEING PERFORMED; HOWEVER, HE LATER LEARNED THAT THE SWITCH HA... Read more

Incident date: May 7, 2007

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PIPE THAT EXTENDS FROM THE FENDER WHERE FUEL IS APPLIED HAS RUSTED OUT. THE FAILURE IS CAUSING A FUEL LEAK. THE CONTACT HAS FOUND LARGE PUDDLES OF GASOLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WH... Read more

Fire

Incident date: Apr 10, 2007

1997 MOUNTAINEER, ENGINE RACE, COULD NOT STOP THE CAR. USED THE BRAKES BUT ENGINE RACED AND BANGED INTO OUR HOUSE IN ORDER TO STOP. THIS WAS THE FOURTH INCIDENT, IN A MONTH TIME. OTHER INCIDENTS WERE HITTING A CAR IN ORDER FOR THE CAR TO STOP. NO ONE WAS HURT, THANK GOODNESS. BUT THIS WAS SCA... Read more

Crash

Incident date: Nov 22, 2006

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

Incident date: Nov 22, 2006

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

Incident date: Jun 3, 2006

WHILE DRIVING ON FREEWAY AT FREEWAY SPEED, MY 1997 GRAND MARQUIS, LS WAS RUNNING AT NORMAL TEMP. ALL OF A SUDDEN WITHIN A MATTER OF A MINUTE OR TWO, THE TEMP GAUGE MAXED OUT, CAR STARTED SMOKING, ALL COOLANT WAS LOST. I PULLED OVER IMMEDIATELY, AND UPON INSPECTION I FOUND THAT THE PLASTIC INTAKE MAN... Read more

Incident date: Jan 1, 1901

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

Incident date: Jan 1, 1901

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

Incident date: Aug 8, 2004

MY 93 YEAR OLD AUNT PAID $950.00 TO HAVE THE MANIFOLD REPAIRED 8/6/04 ON HER 1997 MERCURY, AND NOW FORD DOES NOT WANT TO PAY HER, WHAT A BUNCH OF CRAP. MY UNCLE CAME BACK FROM WWII BOUGHT A NEW FORD OR MERCURY EVERY 2-3 YEARS FOR 50 YEARS, WHAT GRATITUDE. I SEE WHY FORD AND GM IS GOING DOWN TH... Read more

Incident date: May 27, 2005

WHILE ON VACATION THE MANIFOLD IN OUR 1997 MERCURY MARQUIS HAD TO BE REPLACED. *NM

Incident date: Sep 15, 2005

DT: THE CONTACT STATED FLUID WAS LEAKING AROUND HIS HEATER HOSE. AFTER REPLACING THE HOSE SEVERAL TIMES IT WAS STILL LEAKING. UPON FURTHER INSPECTION IT WAS DISCOVERED THAT THE INTAKE MANIFOLD CRACKED. THE CONTACT MADE A TEMPORARY PATCH FOR THE CRACK. NO OTHER REPAIRS HAVE BEEN MADE. *AK UPDATED 1... Read more

Incident date: Jun 18, 2005

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BAC... Read more

Crash 2 injured

Incident date: Jun 18, 2005

Crash 2 injured

Incident date: Jun 18, 2005

Crash 2 injured

Incident date: Jul 27, 2005

CRACK IN PLASTIC EXHAUST MANIFOLD, #2 , ART REPLACED, #3. *NM

Incident date: Jul 24, 2005

MY 1997 MERCURY GRAND MARQUIS OVERHEATED AND BLEW STEAM AND ANTIFREEZE THROUGHOUT ENGINE COMPARTMENT AND ON TO WINDSHIELD. THIS WAS CAUSED BY THE A CRACK IN THE WATER JACKET PORTION OF THE INTAKE MANIFOLD. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM AND MANIFOLD HAS BEEN REDESIGNED BUT IS... Read more

Incident date: May 14, 2005

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. ... Read more

Fire

Incident date: Mar 7, 2005

(THIS COMPLAINT RECEIVED VIA E-MAIL) MY WIFE WAS DRIVING TODAY AROUND 70 MPH OR UNDER ON THE FREEWAY WHEN SHE TURNED A CORNER AND THE CAR FELL DOWN LOW WITH A CLUNG ON THE PASSENGERS SIDE. SHE HAD TO HAVE IT TOWED HOME, WHERE I AND THE TOW DRIVER SAW THE MOST HORRIFYING SIGHT, THE BALL JOINT JUST ... Read more

Incident date: Dec 1, 2004

THE VEHICLE BEGAN TO LEAK WATER AND THE WATER PUMP WAS REPLACED. THE PROBLEM TURNED OUT TO BE A CRACKED INTAKE MANIFOLD. *BF *SC

Incident date: May 1, 2004

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED ... Read more

Incident date: May 1, 2004

Incident date: Nov 9, 2004

THE PLASTIC INTAKE MANIFOLD CRACKED. WHILE DRIVING ON THE HIGHWAY AT 65 MPH SMOKE CAME OUT FROM UNDER THE HOOD. THE CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED HOME. THIS WAS A COMMON FAILURE WITH THESE MANIFOLDS. THE MANUFACTURER NOR THE DEALER WERE PROVIDING ANY ASSISTANCE. THEY CLAIMED T... Read more

Incident date: Sep 3, 2004

WHILE DRIVING AT 80 MPH TEMPERATURE GAUGE REACH ED ITS PEAK , FOLLOWED BY SMOKE COMING FROM THE ENGINE. VEHICLE WAS TOWED TO A GARAGE, AND THEY REPLACED THE PLASTIC INTAKE MANIFOLD WITH A METAL ONE BECAUSE IT HAD BLOWN. WHEN THE VEHICLE WAS RESTARTED AFTER PART WAS REPLACED COOLANT WAS COMING OUT O... Read more

Incident date: Aug 15, 2004

WHILE DRIVING, CAR BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SUBSTANTIALLY REDUCING THE ABILITY TO STOP AND THERBY ALMOST CAUSING AN ACCIDENT. UPON INVESTIGATION, FOUND BRAKE FLUID WAS SHOOTING OUT FROM UNDER THE CAR. *NM

Incident date: Aug 13, 2004

WHILE DRIVING 30-40 MPH VEHICLE OVERHEATED AND LEAKED COOLANT. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE PROBLEM WAS CAUSED BY A CRACKED MANIFOLD. *AK

Incident date: Jun 1, 2004

COMPLAINT ABOUT ENGINE AND ENGINE COOLING SYSTEM. *MR THE CHECK ENGINE LIGHT HAD COME ON. THE MECHANIC FOUND THAT THE "PLASTIC" INTAKE MANIFOLD HAD A STRESS CRACK AND CAUSED LEAKAGE OF ANTIFREEZE INTO THE PLUGS WHICH CAUSED THE DAMAGE. *SC *JB

Incident date: Feb 20, 2004

FAILURE OF INTAKE MANIFOLD ON 1997 MERCURY GRAND MARQUIS. *MR THE INTAKE MAINIFOLD SPLIT OPEN. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE, DUE TO THE UNAVAILABILITY OF PARTS. THERE WAS A SERVICE BULLETIN OUT FOR THIS VEHICLE BUT THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT COVERED. ... Read more

Incident date: Jun 25, 2003

WHILE TRAVELING ABOUT 40 MPH IN TRAFFIC WITHOUT ANY WARNING, MY CHECK ENGINE LIGHT FLASHED ON IMMEDIATELY FOLLOWED BY THE HEAT GAUGE MAXING OUT AND A BUZZING NOISE BEGAN SOUNDING. WHAT APPEARED TO BE SMOKE WAS POURING OUT BETWEEN MY HOOD AND COWLING. I MANAGED TO STOP THE CAR AND LIFTED THE HOOD. ... Read more

INTAKE MANIFOLD BLEW OUT CAUSING ALL OF THE WATER TO LEAVE THE ENGINE. THIS RESULTED IN ENGINE RUNNING HOT. *MR PH

Incident date: Feb 12, 2003

THE PASSENGER LOWER CONTROL ARM BROKE.*JB

Incident date: Feb 14, 2003

THE LOWER CONTROL ARM WELD TO THE FRAME BROKE WHILE DRIVING.*JB *TS

Incident date: Mar 6, 2002

THE VEHICLE EXPERIENCED 2 TIRE BLOWS OUT SIMULTANEOUSLY, WHICH CAUSED THE CONSUMER TO HIT THE MEDIAN. *JB

Crash

Incident date: Dec 17, 2002

VEHICLE WAS AT AN IDLE. CONSUMER HEARD A LOUD BOOM NOISE, THEN SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD. THE MECHANIC INDICATED THAT THE CAUSE WAS AS A RESULT OF THE INTAKE MANIFOLD BLOWING UP. THE MECHANIC REPLACE THE PLASTIC MANIFOLD WITH A METAL ONE. TS *TT

Incident date: Feb 3, 2002

WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE B... Read more

Incident date: Jun 15, 2002

WHILE DRIVING PLASTIC INTAKE MANIFOLD BROKE. STEAM ,AND ANTI-FREEZE FELL ALL OVER WINDSHIELD, BLOCKING DRIVER'S VISION. *AK

Incident date: Jun 2, 2002

WHILE PULLING INTO THE GARAGE RIGHT FRONT BALL JOINT BROKE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE CONSUMER STATED THAT THE FRONT BALL JOINT FAILURE CAUSED THE DOOR FRAME, ARM BUSHING AND JOINT, SPINDLE FRONT WHEEL,FRONT SENSOR ASSEMBLY, FRONT BRAKE SHIELD AND TIRE TO FALL. *YH

Incident date: Apr 2, 2002

INTAKE MANIFOLD (ORG.) WAS MADE OF PLASTIC. SHOP HAD CAR FOR TUNE-UP WHEN MANIFOLD CRACKED.THE NEW MANIFOLD IS MADE WITH METAL WHERE THE OLD ONE CRACKED.FORD HAD RECALL ON SAME SIZE ENGINE BUT MERCURY WILL NOT RECALL FOR THIS PROBLEM. *AK

Incident date: Dec 1, 2001

CONSUMER SMELLED FUEL FUMES ENTERING INSIDE OF VEHICLE THROUGH THE VENTS. DEALERSHIPWAS AWARE OF PROBLEM. *AK

Incident date: Jan 13, 2000

CAR WAS BROUGHT TO DEALER UNDER WARRANTY NUMEROUS TIMES WITH COMPLAINT OF LOW ANTIFREEZE IN RADIATOR AND THE FAINT SMELL OF ANTIFREEZE TOWARDS THE FRONT OF CAR, AFTER DRIVING THE CAR. DEALER CLAIMS HE COULD NOT FIND LEAK UNDER WARRANTY, BUT FOUND IT SOON AFTER WARRANTY PERIOD. DEALER SAID PART OF... Read more

Incident date: Mar 13, 2001

AFTER PARKING VEHICLE IN A CLOSED GARAGE CONSUMER COULD SMELL A STRONG FUEL ODOR. TOOK VEHICLE TO DEALER WHERE THEY FOUND THAT METAL FUEL LINE RUSTED, AND LEAKED FUEL. *AK CONSUMER STATES THE FUEL LINES WERE NOT GALVANIZED. *SLC

WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. DEALER HAS BEEN CONTACTED, COULD NOT FIND CAUSE.*AK THE VEHICLE SUDDENLY STALLS BUT STARTS RIGHT UP AGAIN. DEALER COULD NOT FIND THE PROBLEM. *YH

THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH

Incident date: May 27, 2000

RIGHT FRONT CONTROL ARM BRACKET CAME UNWELDED FROM FRAME CAUSING STEERING PROBLEMS

Incident date: Feb 1, 2000

FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK

Incident date: May 31, 1998

LEFT REAR TIRE FAILED. (MICHELIN P215/70 R15 975) YH

Incident date: Mar 15, 1998

VEHICLE BEEN EXPERIENCING ONGOING/ INTERMITTENT PROBLEM WITH LOSS OF POWER STEERING. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FOUR OCCASIONS, AND INFORMED CONSUMER THAT THEY COULD NOT FIND THE PROBLEM. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

WHEN COASTING WITH GAS PEDAL RELEASED AT 34 MPH, VEHICLE UNEXPECTEDLY DECELERATES/BRAKES PULSE DOWN SHIFTING OCCURS DUE TO TRANSMISSION DESIGN.

Showing 50 of 62 complaints.

Technical Service Bulletins, 1997 MERCURY MARQUIS

4 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
190000 TIRES	1
106000 POWER TRAIN:AXLE ASSEMBLY	1
198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE	1
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	1

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING- R-134A TRACER DYE INSTALLED IN A/C SYSTEM AND THREE O-RING SPRING LOCK COUPLERS- SERVICE TIP. *JD

198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

LOCKING WIRE WHEEL COVER CENTER ORNAMENT WHERE THE EMBLEM HAS SEPARATED FROM THE BACKING PLATE. NEW REPLACEMENT PART. *JD

190000 TIRES

FIRESTONE P235 TIRES MAY EXHIBIT A HIGH FREQUENCY VIBRATION AT 65-75 MPH. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

SOME VEHICLES EQUIPPED W/ AN AX4S TRANSAXLE MAY HAVE BEEN SHIPPED W/ A LOW TRANSAXLE FLUID LEVEL. *TT

NHTSA Safety Investigations, MERCURY MARQUIS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 1992

PASSENGER AIR BAG MODULE DETACHMENT

PASSENGER AIR BAG MODULE CAN COMPLETELY DETACH FROM THE INSTRUMENT PANEL DURING DEPLOYMENT.

MERCURY MARQUIS - All Years Overview

Complete safety history for the MERCURY MARQUIS across all model years (1973, 1997).

23 Total Recalls

504 Total Complaints

1 Investigations

48 Reported Crashes

37 Reported Fires

0 Reported Deaths

MERCURY MARQUIS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2004	0	15	View
2003	0	42	View
2002	0	11	View
2001	0	27	View
2000	0	24	View
1999	0	31	View
1998	0	40	View
1997 (current)	1	62
1996	0	40	View
1995	0	26	View
1994	0	44	View
1993	0	25	View
1992	0	30	View
1991	0	10	View
1990	0	8	View
1989	0	11	View
1988	0	14	View
1987	0	5	View
1986	1	4	View
1985	2	6	View
1984	2	23	View
1983	3	1	View
1982	1	1	View
1981	3	0	View
1979	5	0	View
1977	1	1	View
1974	2	0	View
1973	2	0	View

Other MERCURY Models

Model	Recalls	Complaints
MILAN	288	3,214	View
SABLE	111	7,213	View
GRAND MARQUIS	105	4,962	View
COUGAR	78	2,652	View
CAPRI	56	60	View
MYSTIQUE	49	1,514	View
MOUNTAINEER	49	2,657	View
MARINER	34	1,718	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

1997 MERCURY MARQUIS

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 1997 MERCURY MARQUIS

Most Affected Components

NHTSA Safety Investigations, MERCURY MARQUIS

MERCURY MARQUIS - All Years Overview

MERCURY MARQUIS - Year by Year

Other MERCURY Models