2011 MERCURY MARINER
3 recalls, 121 complaints - 49 TSBs - 3/5 safety rating
16V777000 Oct 26, 2016
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may... Read more
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become availa... Read more
15E045000 Jun 3, 2015
SUSPENSION:FRONT:WHEEL BEARING
Defect Description
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have... Read more
Consequence
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
14V284000 May 29, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the... Read more
Consequence
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the... Read more
Complaint Statistics
121 total complaints
3 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 26 |
| FUEL/PROPULSION SYSTEM | 23 |
| STEERING | 16 |
| VEHICLE SPEED CONTROL | 15 |
| ENGINE | 11 |
| ELECTRICAL SYSTEM | 7 |
| ENGINE AND ENGINE COOLING | 4 |
| FUEL SYSTEM, GASOLINE | 4 |
| UNKNOWN OR OTHER | 4 |
| VISIBILITY/WIPER | 3 |
POWER TRAIN
May 19, 2026
Incident date: May 19, 2026
I was driving my 2018 Ford Escape with my wife and two toddlers in the vehicle when the car suddenly stopped moving in the middle of the road. The vehicle had to be towed and I was later charged over $4,800 for a transmission replacement. After the repair, I received Recall 22S43 from Ford regardin... Read more
SEAT BELTS
Mar 27, 2026
Incident date: Dec 24, 2024
The front driver side door is ‘popping’ open while driving. In addition, the seatbelt randomly releases while driving.
ELECTRICAL SYSTEM
Feb 11, 2026
Incident date: Nov 11, 2025
I was driving my vehicle when suddenly I got a "electrical fault has been detected Pull over Safely" error message. At that time the everything is still running and working. I pulled over safely and shut off the car. I restarted it and it said "low battery, start engine". It was really cold and I im... Read more
FUEL/PROPULSION SYSTEM
Jan 24, 2025
Incident date: Jan 24, 2025
I had to replace a bank of injectors and I only had about 75000 miles on vehicle. this is a defect they should not fail so early. They are TSB and recalls on my model just not my VIN
ENGINE AND ENGINE COOLING
Sep 22, 2023
Incident date: Sep 22, 2023
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact state... Read more
UNKNOWN OR OTHER
Jul 5, 2023
Incident date: Jul 3, 2023
RECALL ON THIS VEHICLE CLUTCH WAS ISSUED ON 3/6/23, AS OF TODAY 7/5/23 IT HAS NOT BEEN REMEDIED LEAVING ME AND MY FAMILY IN DANGER OF A VEHICLE FIRE
POWER TRAIN
Jan 21, 2023
Incident date: Jan 10, 2023
While driving the transmission went out, not being able to engage or use any forward moving gears.
STEERING
Jun 24, 2022
Incident date: Dec 1, 2021
The contact owns a 2011 Mercury Mariner. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel was spinning in circles. The vehicle was taken to the local dealer where it was diagnosed that the steering column needed to be replaced. The vehicle ... Read more
STEERING
Feb 25, 2022
Incident date: Feb 21, 2022
The contact owns a 2011 Mercury Mariner. The contact stated that while driving at various speeds, the steering wheel became difficult to turn in either direction. After turning off the vehicle and restarting the engine, the vehicle would operate normally. The vehicle was taken to and independent mec... Read more
FUEL/PROPULSION SYSTEM
Oct 13, 2021
Incident date: May 20, 2018
The fuel system is not working properly.I’m scared to drive it anymore.i can’t even put gas in it.
UNKNOWN OR OTHER
Aug 26, 2021
Incident date: Aug 26, 2021
This car has excessive under body rust under all the wheels wells. I was just told that my car would not pass a State Inspection because the on the front drivers side there is a bracket that holds up the engine is almost totally gone. I have read and over that this vehicle has a known rust and cor... Read more
FUEL/PROPULSION SYSTEM
Jul 14, 2021
Incident date: Apr 2, 2021
When I put gas in my car i smell it while driving like it’s leaking and it say on my dash board check fuel inlet
STEERING
Dec 24, 2020
Incident date: Dec 2, 2020
I'M VERY UPSET AND ON THE VERGE OF TEARS! MY STEERING WHEEL SUDDENLY LOCKED ON ME! I ALMOST WRECKED! THIS HAS HAPPENED A FEW TIMES & I HAVE NO WARNING LIGHT ON MY DASHBOARD
STEERING
Oct 30, 2020
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A RECALL... Read more
UNKNOWN OR OTHER
Oct 30, 2020
Incident date: Oct 10, 2020
FRONT LOWER SUB FRAME RUST THROUGH IN ARIA UNDER A/C , CLOSE TO POINT OF BRAKING . SEAMS TO BE A COMIN PROBLEM AS MY REPAIR SHOP SAID THEY REPLACE THREE OR FOUR A YEAR . SOME HAVE BROKEN WHILE ON ROAD CAUSING STEERING PROBLEMS .THIS APPARENTLY HAPPENS WHEN THE VEHICLES ARE ABOUT TEN YEARS OLD .# FO... Read more
STEERING
Jul 15, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO K C MOTORSPORTS (LOCATED AT 2401... Read more
EQUIPMENT
Mar 13, 2019
Incident date: Sep 26, 2018
2011 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO THROTTLE BODY WARRANTY EXTENSION. *LD *TR
POWER TRAIN
Mar 13, 2019
Incident date: Sep 26, 2018
2011 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO THROTTLE BODY WARRANTY EXTENSION. *LD *TR
STEERING
Nov 16, 2018
Incident date: Nov 15, 2018
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT DECREASED THE SPEED AND DROVE HOME. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPRO... Read more
FUEL SYSTEM, GASOLINE:DELIVERY
May 29, 2018
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOUDO... Read more
FUEL/PROPULSION SYSTEM
May 29, 2018
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOUDO... Read more
FUEL SYSTEM, GASOLINE
May 9, 2018
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE CONTACT SPOKE WITH OURISMAN FORD & LINCOLN (6129 RICHMON... Read more
STEERING
May 1, 2018
Incident date: Apr 12, 2018
REGARDING: NHTSA RECALL NUMBER 14V-284, FORD RECALL NUMBER 14S05 ELECTRIC POWER STEERING THE RECALL INSTRUCTIONS TO DEALERS CALL FOR A SIGNAL TEST AND EITHER REPROGRAMMING A SENSOR OR REPLACING THE TORQUE SENSOR BASED ON THE RESULTS. IT ALSO CALLS FOR REPLACING THE TORQUE SENSOR UPON FAILURE IF... Read more
FUEL/PROPULSION SYSTEM
Apr 23, 2018
Incident date: Feb 2, 2018
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEA... Read more
VISIBILITY/WIPER
Apr 17, 2018
Incident date: Apr 17, 2018
GOT HOME FROM SHOPPING, FIANCEE WAS GETTING THE REST OF THE GROCERIES. SHE CLOSED THE TRUNK NORMALLY, NEVER SLAMMING OR ANYTHING, AND THE ENTIRE REAR WINDSHIELD SHATTERED AND FELL TO THE GROUND. LUCKILY, NO ONE WAS INJURED, BUT SHE COULD HAVE BEEN SERIOUSLY INJURED IF ONE OF THE LARGE PIECES HAD FEL... Read more
STEERING
Apr 3, 2018
Incident date: Feb 23, 2018
WHILE DRIVING ON I90, RECENTLY NOTICED NOISE IN STEERING COLUMN WHICH HAS GOTTEN PROGRESSIVELY WORSE AND STEERING WHEEL NOW SHAKES. TAKEN TO FORD DEALER WAS TOLD IT WAS ATORQUE ANGLE STEERING SENSOR. FIX ABOUT $500 UNLESS THE STEERING COLUMN IS BROKEN! FIX THEN 1530. HOW DOES A STEERING COLUMN BREAK... Read more
STEERING
Apr 2, 2018
Incident date: Apr 2, 2018
FORD HAS NOT FIXED THE ISSUE! VEHICLE WAS TAKEN IN DO YOU DO RECALL MY PREVIOUS OWNER AND ONLY SOFTWARE WAS UPDATED PERTAINING TO THE POWER STEERING RECALL. IT IS NOT A SOFTWARE UPDATE ISSUE. THE TORQUE SENSOR MUST BE REPLACED. FORD WILL NOT COVER NOR REIMBURSE THIS ISSUE. MANY OTHER CUSTOMERS ARE ... Read more
FUEL/PROPULSION SYSTEM
Mar 16, 2018
Incident date: Jan 1, 2018
RECALL IS ALWAYS BACK ORDERED
STEERING
Feb 1, 2018
Incident date: Jan 23, 2018
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REP... Read more
FUEL/PROPULSION SYSTEM
Jan 29, 2018
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE C... Read more
UNKNOWN OR OTHER
Jan 27, 2018
Incident date: Jan 25, 2018
JUST BOUGHT THIS VEHICLE 1/25/2018. IT HAS A MOLDY SMELL. HOW CAN I TELL IF IT IS A FLOOD VEHICLE? IT ALSO HAS A AIR LEAK IN THE FRONT WINDSHIELD, THAT I CAN HEAR, WHEN DRIVING. THIS VEHICLE, WAS FROM LOUISIANA. I WILL CONTACT THE DEALER, MONDAY MORNING ABOUT THE WINDSHIELD.
STEERING
Dec 7, 2017
Incident date: Jun 6, 2017
POWER STEERING ASSIST WILL GO OUT WITHOUT WARNING CAUSING THE CAR TO LOSE IT'S POWER STEERING AND MAY EVEN LOCK UP TOTALLY.THIS HAS HAPPENED REPEATEDLY SINCE JUNE OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE. WE HAD TO REPAIR IT IN DECEMBER OF 2017 AT A COST OF $1500.00.
FUEL/PROPULSION SYSTEM
Jun 22, 2017
Incident date: Jan 22, 2017
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE BEING OPERATED AT VARIOUS SPEEDS. THE CHECK ENGINE AND CHECK FUEL INTAKE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEV... Read more
FUEL/PROPULSION SYSTEM
Jun 21, 2017
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THREE UNKNOWN DE... Read more
FUEL/PROPULSION SYSTEM
Mar 10, 2017
Incident date: Mar 1, 2017
RL
FUEL/PROPULSION SYSTEM
Jan 14, 2017
Incident date: Dec 20, 2016
MANUFACTURER RECALL NUMBER16S41 NHTSA RECALL NUMBER16V777 MANUFACTURER HAS NO PARTS TO FIX THIS ISSUE. MY VEHICLE HAS THIS PROBLEM. TAKEN TO LOCAL DEALER DEC 20. DEALER COULD NOT GET PARTS. AFTER 2 WEEKS I TOOK THE VEHICLE BACK UNREPAIRED. THIS IS A SAFETY ISSUE. IT FINALLY APPEARS THAT FORD... Read more
POWER TRAIN
Jan 1, 2017
Incident date: Dec 30, 2016
THE THROTTLE IS NOT WORKING RIGHT. I WAS ALMOST IN 2 ACCIDENTS BECAUSE OF THIS. I STEP ON THE GAS AND NOTHING HAPPENS. I HEAR THAT 1000S ARE HAVING THE SAME PROBLEM BUT NO RECALL. THIS IS VERY DANGEROUS WHEN IN A 75 MPH ZONE AND SUDDENLY NO POWER. *TR
FUEL SYSTEM, GASOLINE
Jan 1, 2017
Incident date: Dec 30, 2016
THE THROTTLE IS NOT WORKING RIGHT. I WAS ALMOST IN 2 ACCIDENTS BECAUSE OF THIS. I STEP ON THE GAS AND NOTHING HAPPENS. I HEAR THAT 1000S ARE HAVING THE SAME PROBLEM BUT NO RECALL. THIS IS VERY DANGEROUS WHEN IN A 75 MPH ZONE AND SUDDENLY NO POWER. *TR
POWER TRAIN
Oct 27, 2016
Incident date: Oct 27, 2016
I WAS DRIVING ABOUT 60 MILES AN HOUR ON AN EXPRESSWAY WHEN THE THROTTLE CONTROL/POWERTRAIN INDICATOR LIGHT CAME ON AND I COULD NO LONGER ACCELERATE THE VEHICLE. AS I PULLED OVER TO STOP, THE VEHICLE LURCHED FORWARD MULTIPLE TIMES BEFORE I WAS ABLE TO SHUT THE ENGINE OFF. *TR
POWER TRAIN
Sep 28, 2016
Incident date: Sep 27, 2016
WRENCH LIGHT ON MERCURY MARINER 2011 WITH SLOW (20-40MPH MAX) AND ROUGH RIDE HOME. YESTERDAY WHILE LEAVING WORK, I TURNED RIGHT OUT OF THE PARKING LOT ONTO THE MAIN ROAD. IMMEDIATELY MY MARINER HESITATED, JERKED FORWARD, AND A WRENCH LIGHT CAME ON. MY SUV SLOWLY ACCELERATED TO 20MPH AND STRUGGLED T... Read more
STEERING
Sep 8, 2016
Incident date: Aug 21, 2016
TL* THE CONTACT OWNS A 2012 (NA) MERCURY MARINER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT HEARD A LOUD ABNORMAL SOUND AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BINS, GEARS, AND STEERING COLUMN FAILED AND WAS REPAIRED. THE MANUFACTURER... Read more
STEERING
Sep 7, 2016
Incident date: Sep 5, 2016
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING ABILITY SEIZED. THE VEHICLE STRUCK A CURB AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT T... Read more
POWER TRAIN
Jul 29, 2016
Incident date: Jul 25, 2016
LAST YEAR, DRIVING ON STATE HIGHWAY AND VEHICLE LOSES POWER. WRENCH LIGHT COMES ON, ENGINE IS RUNNING, NO GAS, ETC. SHUT OFF, WAIT, AND START AGAIN. LIGHT IS OFF AND RUNS OK. THIS HAPPENED SEVERAL MORE TIMES. CONTACTED FORD CUSTOMER ASSISTANCE AND SHOWED THERE WAS A CUSTOMER EXPERIENCE RECALL O... Read more
VISIBILITY/WIPER
Mar 28, 2016
Incident date: Mar 27, 2016
VEHICLE PARKED IN DRIVEWAY. CLOSED MAIN REAR HATCH AND REAR WINDOW EXPLODED.
POWER TRAIN
Feb 3, 2016
Incident date: Jan 6, 2016
2011 MERCURY MARINER TRANSMISSION FAILED WITHOUT WARNING, THE COMPUTER CHIPS SHOULD HAVE GIVEN SOME KIND OF WARNING.
STEERING
Oct 19, 2015
Incident date: Oct 16, 2015
I WAS DRIVING MY VEHICLE AT A LOW RATE OF SPEED ON A CITY STREET ON 10/16/15 AND AS I TURNED A CORNER, ABOUT TO PULL INTO A DRIVEWAY, THERE WAS A COMPLETE LOSS OF POWER STEERING ! THE VEHICLE WAS VERY DIFFICULT TO CONTROL AND IT TOOK ALL MY STRENGTH IN BOTH ARMS TO COMPLETE THE TURN AND PULL INTO TH... Read more
ELECTRICAL SYSTEM
Oct 19, 2015
Incident date: Oct 16, 2015
I WAS DRIVING MY VEHICLE AT A LOW RATE OF SPEED ON A CITY STREET ON 10/16/15 AND AS I TURNED A CORNER, ABOUT TO PULL INTO A DRIVEWAY, THERE WAS A COMPLETE LOSS OF POWER STEERING ! THE VEHICLE WAS VERY DIFFICULT TO CONTROL AND IT TOOK ALL MY STRENGTH IN BOTH ARMS TO COMPLETE THE TURN AND PULL INTO TH... Read more
STEERING
Mar 21, 2015
Incident date: Mar 2, 2015
I WENT TO MY MECHANIC WITH A STEERING PROBLEM, AND IT WAS PART OF THE TORQUE SENSOR ISSUES THAT WAS RECALLED. MY CAR FALLS IN THOSE DATES BUT THERE IS NO RECALL ON MY VIN FOR THAT PART. AND I DON'T GET WHY. *TR
AIR BAGS
Jan 30, 2015
Incident date: Dec 23, 2013
IN DECEMBER OF 2013, I WAS INVOLVED IN A FENDER BENDER. AFTER THIS ACCIDENT THE AIR BAG LIGHT REMAINED ON. IN JANUARY OF 2015 I WAS BUMPED FROM BEHIND WITH NO DAMAGE. HOWEVER, I THEN DECIDED I SHOULD TAKE IN MY CAR TO SEE WHY THE LIGHT WAS STILL ON. AS IT TURNS OUT, THE AIRBAG MODULE WAS APPAREN... Read more
Crash
VISIBILITY/WIPER
Jan 16, 2015
Incident date: Jan 16, 2015
VEHICLE WAS PARKED AND IT WAS A VERY COLD (28 DEGREES) AND REAR HATCH GLASS JUST SHATTERED. *TR
Showing 50 of 121 complaints.
NHTSA Safety Ratings, 2011 MERCURY MARINER
2011 Mercury Mariner 4DR SUV 4x4
| Category | Rating |
|---|---|
| Overall Rating | 3 / 5 ★★★☆☆ |
| Frontal Crash | 3 / 5 ★★★☆☆ |
| Frontal Crash, Driver | 2 / 5 ★★☆☆☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 3 / 5 ★★★☆☆ |
| Side Crash, Driver | 3 / 5 ★★★☆☆ |
| Side Crash, Passenger | 3 / 5 ★★★☆☆ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 20.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2011 MERCURY MARINER
49 manufacturer communications from 26 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 5 |
| 060000 ENGINE (PWS) | 4 |
| 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 3 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| 100000 POWER TRAIN | 3 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 2 |
| 132000 VISIBILITY:GLASS, SIDE/REAR | 2 |
| 030000 BRAKES (PWS) | 2 |
DOR-M9J4S-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
DOR-M3J3F-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 47976
May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 46332
Jan 24, 2017
350000 EQUIPMENT
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46085
Sep 21, 2016
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
16-0043
Mar 15, 2016
100000 POWER TRAIN
6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles b
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
TSB-14-0157
Aug 28, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR
CSP-13B17
Jun 11, 2014
350000 EQUIPMENT
FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAP
TSB-14-0056
Mar 14, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCURY/FORD: ON SOME VEHICLES, THERE IS A FLUID LEAKAGE, COMING FROM LEFT HAND (LH) HALFSHAFT SEAL OF THE AUTOMATIC TRANSMISSION AND A SERVICE KIT IS AVAILABLE NOW, FOR REPAIR. MODEL 2009-2012 ESCAPE, MARINER, FUSION, MILAN. *PE
CSP-13N03
Mar 5, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MA
CSP-13N03
Mar 5, 2014
110000 ELECTRICAL SYSTEM
FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MA
ASI-44427
Mar 1, 2014
114000 ELECTRICAL SYSTEM:WIRING
FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008
TSB-14-0016
Feb 7, 2014
015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER.
ASI-32332
Nov 13, 2013
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ES
ASI-32332
Nov 13, 2013
060000 ENGINE (PWS)
FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ES
SB-44300
Nov 1, 2013
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE
TSB160043
Oct 14, 2013
100000 POWER TRAIN
6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013
SB-32167-70
Apr 1, 2013
060000 ENGINE (PWS)
FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. MODELS 2009-12 ESCAPE, 2009-1
ASI-22285
Mar 1, 2012
060000 ENGINE (PWS)
FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE
ASI-22173
Jan 1, 2012
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD: THE VARIABLE CAMSHAFT TIMING VCT) SOLENOID MOVEMENT MAY BE TEMPORARILY RESTRICTED DUE TO DEBRIS IN ENGINE OIL THAT IS CAUSING DIAGNOSTIC TROUBLE CODES (DTCS). *PE
TSB-11-3-22
Mar 15, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD: THERE MAY BE A LEAKING/STUCK CANISTER PURGE VALVE WHICH CAN CAUSE MULTIPLE DRIVING SYSTEMS. THE MALFUNCTION LIGHT MAY BE ON WITH OR WITHOUT STORED TROUBLE CODES. *RM
TSB-11-2-9
Feb 11, 2011
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM
TSB-11-2-9
Feb 11, 2011
132000 VISIBILITY:GLASS, SIDE/REAR
FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM
TSB-11-2-10
Feb 11, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD: THERE MAY BE A HARD START OR ROUGH IDLE ACCOMPANIED WITH TWO TROUBLE CODES. THE PROBLEM MAY HAVE TO DO WITH CAMSHAFT TIMING. 2010-2011 FUSION/ESCAPE/MILAN/MARINER. *RM
TSB11-1-5
Feb 1, 2011
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM
ESA-10E01
Jan 19, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 MARINER/ESCAPE. VEHICLES WERE SHIPPED WITHOUT PROPER EMISSIONS STANDARDS. *RM
ESA-10E01
Jan 19, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 MARINER/ESCAPE. VEHICLES WERE SHIPPED WITHOUT PROPER EMISSIONS STANDARDS. *RM
MERCURY MARINER - All Years Overview
Complete safety history for the MERCURY MARINER across all model years (2001, 2011).
26
Total Recalls
1,721
Total Complaints
0
Investigations
47
Reported Crashes
5
Reported Fires
0
Reported Deaths
MERCURY MARINER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.