POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
57 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
57 vehicles affected
SUSPENSION:FRONT:WHEEL BEARING
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
576 vehicles affected
HYBRID PROPULSION SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
70,209 vehicles affected
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
ON CERTAIN TRUCKS, PASSENGER CARS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MOTOR MAY HAVE BEEN PRODUCED WITHOUT GREASE BEING APPLIED TO THE OUTPUT SHAFT GEAR.
Remedy: DEALERS WILL INSPECT THE WIPER MOTOR FOR THE PRESENCE OF GREASE AND GREASE THE WIPER MOTOR GEARS IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 22, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673 OR LINCOLN/MERCURY AT 1-800-521-4140.
199,942 vehicles affected
Vehicle sub-frame broke at point where lower control arm attaches, causing Right front wheel to suddenly turn right. Sub-frame rusted through!
Vehicle sub-frame broke at point where lower control arm attaches, causing Right front wheel to suddenly turn right. Sub-frame rusted through!
AS I AM DRIVING DOWN THE ROAD, ON A CITY STREET. THE VEHICLE WILL JUST SHUT OFF, FOR NO APPARENT REASON. IT DOES THIS SEVERAL TIMES. EVERY TIME THE CAR IS BEEN DRIVEN IT WILL SHUT OFF SEVERAL TIMES AND ME AND MY FAMILY HAVE BEEN IN TRAFFIC WHEN THIS HAS OCCURRED. IT CONTINUES TO DO THIS AT ANY SPEED AND EVERY TIME THE CAR IS DRIVEN. CAN'T DRIVE THE CAR NOT EVEN A MILE BEFORE IT TOTALLY SHUTS OFF.
AS I AM DRIVING DOWN THE ROAD, ON A CITY STREET. THE VEHICLE WILL JUST SHUT OFF, FOR NO APPARENT REASON. IT DOES THIS SEVERAL TIMES. EVERY TIME THE CAR IS BEEN DRIVEN IT WILL SHUT OFF SEVERAL TIMES AND ME AND MY FAMILY HAVE BEEN IN TRAFFIC WHEN THIS HAS OCCURRED. IT CONTINUES TO DO THIS AT ANY SPEED AND EVERY TIME THE CAR IS DRIVEN. CAN'T DRIVE THE CAR NOT EVEN A MILE BEFORE IT TOTALLY SHUTS OFF.
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT AFTER HIS DAUGHTER TURNED INTO A PARKING LOT DRIVING APPROXIMATELY 15 -20 MPH, THE VEHICLE COLLAPSED WITHOUT WARNING ON THE FRONT PASSENGER'S SIDE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD OUT OF THE WAY OF OTHER VEHICLES. A TOWING COMPANY WAS CONTACTED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME AND CV-JOINT WERE FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) WAS REPLACED APPROXIMATELY 1 YEAR AGO, AFTER THE WHEEL COLLAPSED ON FRONT DRIVER'S SIDE. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
ENGINE SUDDENLY CUTS OFF WHILE DRIVING. MESSAGE ON DASH SAYS TO SAFELY STOP THE VEHICLE.
RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE
Crash
2 injured
RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE
Crash
2 injured
RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE
Crash
2 injured
THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE
THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE
THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE
WHILE DEIVING A MESSAGE ON THE DASH STATED TO STOP WHILE IT IS SAFE. THE CAR PROCEDED TO STALL. IT COULD NOT BE STARTED. I HAPPEN TO BE IN THE MIDDLE OF THE ROAD AND REQUIRED TO CALL FOR HELP TO PUSH THE VEHICLE TO THE SIDE. I WAS ABLE TO START THE CAR LATER THAT DAY TO DRIVE IT HOME. THIS IS THE FORTH TIME IT HAPPENED OVER AN 18 MONTH PERIOD. I WAS VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC OR ON A HIGH SPEED ROAD DURING ANY OF THESE EVENTS. I DID HAVE THE CAR TO A REPAIR SHOP AFTER THE LAST TIME IT HAPPENED AND DESCRIBED THE PROBLEM TO THE MCHANIC. REPAIRS WERE MADE BUT NOTHING TO DO WITH THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE AND IT APPEARS THAT IT HAS BEEN REPORTED MANY TIMES. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON THIS ISSUE. I DON'T KNOW WHAT TO DO AT THIS TIME OR WHETHER I SHOULD CONTINUE USING THE VEHICLE.
THE CAR SHUTS DOWN ON THE FREEWAY WHILE DRIVING AT 60-70 MPH. A RED TRIANGLA IS DISPLAYED ALONG WITH A MESSAGE, PULL OVER STOP SAFELY NOW. THIS HAS OCCURRED SEVERAL TIMES AFTER DRIVING G APPROXAMATELY 30 MILES. LUCKILY I WAS ABLE TO PULL OVER SAFELY. THE CAR RESTARTS WITHIN 30 SECONDS AND WILL SHUT DOWN AGAIN EVERY 5 MINS UNTIL THE VEHICLE IS ALLOWED TO COOL DOWN.
I WAS DRIVING ON THE TURNPIKE AND MY CAR SUDDENLY DINT TURN WHEN I TURNED THE STEERING. ME AND MY PASSENGERS SOMEHOW ESCAPED THE LIFE THREATENING SITUATION IN THE MIDDLE OF THE TRAFFIC. IT WAS MY CARS SUB FRAME THAT WAS RUSTED SO BAD THAT IT BROKE IN THE MIDDLE OF THE ROAD. THIS IS AFTER I SERVICE MY CAR EVERY NOW AND THEN. ITS A SERIOUS ISSUE WITH THIS CAR AND THERE SHOULD BE A RECALL FOR THIS PROBLEM. I HAD TO SPEND SO MUCH DUE TO THIS CARELESSNESS FROM THE COMPANY.
MY VEHICLE: 2006 MERCURY MARINER HYBRID SUV. PURCHASED NEW IN 2006. IN HOT WEATHER...VEHICLE ENGINE QUITS WHILE IN MOTION ON FREEWAY AT APPROXIMATELY 70 MPH (3 TIMES), AND CITY STREETS (3 TIMES). EXTREMELY DANGEROUS WHEN ENGINE QUITS WHILE DRIVING ON FREEWAY IN TRAFFIC. ALL YOU CAN DO (WHILE PRAYING!) IS COAST TO A STOP AND DO YOUR BEST TO PULL OFF ON TO SHOULDER OF ROAD WITHOUT CRASHING INTO OTHER VEHICLES. WE HAVE TRIED 3 TIMES TO GET FORD MOTOR TO REPAIR THIS PROBLEM...ALL TO NO AVAIL. THE LAST TIME WE HAD TO PAY APPROXIMATELY $1,500. HOWEVER, FORD MOTOR DID REIMBURSE US! BUT AT THE SAME TIME THEY CLAIMED THE PROBLEM WAS RESOLVED. NOT TRUE! ABOUT TWO YEARS LATER THE PROBLEM STARTED ALL OVER AGAIN. FOR10 YEARS WE HAVE BEEN DRIVING A DEFECTIVE VEHICLE THAT WAS--AT ALL TIMES--A DANGER TO OUR LIVES. FORD MOTOR SHOULD HAVE TAKEN THIS PROBLEM MUCH MORE SERIOUSLY AND EITHER REPLACED THE VEHICLE WITH A ANOTHER ONE, OR TRULY FIXED THE PROBLEM. I FEEL FORD MOTOR HAS LIABILITY IN THIS MATTER. THE LAST TIME THIS PROBLEM OCCURRED WAS JULY 16, 2017.
MY VEHICLE: 2006 MERCURY MARINER HYBRID SUV. PURCHASED NEW IN 2006. IN HOT WEATHER...VEHICLE ENGINE QUITS WHILE IN MOTION ON FREEWAY AT APPROXIMATELY 70 MPH (3 TIMES), AND CITY STREETS (3 TIMES). EXTREMELY DANGEROUS WHEN ENGINE QUITS WHILE DRIVING ON FREEWAY IN TRAFFIC. ALL YOU CAN DO (WHILE PRAYING!) IS COAST TO A STOP AND DO YOUR BEST TO PULL OFF ON TO SHOULDER OF ROAD WITHOUT CRASHING INTO OTHER VEHICLES. WE HAVE TRIED 3 TIMES TO GET FORD MOTOR TO REPAIR THIS PROBLEM...ALL TO NO AVAIL. THE LAST TIME WE HAD TO PAY APPROXIMATELY $1,500. HOWEVER, FORD MOTOR DID REIMBURSE US! BUT AT THE SAME TIME THEY CLAIMED THE PROBLEM WAS RESOLVED. NOT TRUE! ABOUT TWO YEARS LATER THE PROBLEM STARTED ALL OVER AGAIN. FOR10 YEARS WE HAVE BEEN DRIVING A DEFECTIVE VEHICLE THAT WAS--AT ALL TIMES--A DANGER TO OUR LIVES. FORD MOTOR SHOULD HAVE TAKEN THIS PROBLEM MUCH MORE SERIOUSLY AND EITHER REPLACED THE VEHICLE WITH A ANOTHER ONE, OR TRULY FIXED THE PROBLEM. I FEEL FORD MOTOR HAS LIABILITY IN THIS MATTER. THE LAST TIME THIS PROBLEM OCCURRED WAS JULY 16, 2017.
2 ISSUES THAT THE LOCAL FORD DEALER SAID THEY COULD NOT ASSIST.(JORDAN FORD)UPPER SHOCK BUSING FROM P/S REAR SHOCK CAME OUT CAUSING SHOCK ROD TO MAKE EXCESSIVE NOISE AND CONTACT BODY, AS WELL AS RUST FROM P/S INNER WHEEL WHEEL. ONLY THAT LOCATION.APPEARS TO BE A RUSTPROOFING ISSUE.REST OF TRUCK IN GREAT CONDITION. SOON TO BE A SAFETY ISSUE IF I DO NOT HAVE REPAIRED.
2 ISSUES THAT THE LOCAL FORD DEALER SAID THEY COULD NOT ASSIST.(JORDAN FORD)UPPER SHOCK BUSING FROM P/S REAR SHOCK CAME OUT CAUSING SHOCK ROD TO MAKE EXCESSIVE NOISE AND CONTACT BODY, AS WELL AS RUST FROM P/S INNER WHEEL WHEEL. ONLY THAT LOCATION.APPEARS TO BE A RUSTPROOFING ISSUE.REST OF TRUCK IN GREAT CONDITION. SOON TO BE A SAFETY ISSUE IF I DO NOT HAVE REPAIRED.
AFTER A SHORT 30 MINUTE VISIT TO OUR VET, MY WIFE STARTED THE VEHICLE AND HAD NO POWER STEERING AT ALL. RESTART OF THE VEHICLE DID NOT RESOLVE THE ISSUE, SO SHE CAREFULLY DROVE THE VEHICLE HOME 10 MILES. LUCKILY IT FAILED WHILE THE VEHICLE WAS NOT IN MOTION. DEALER DIAGNOSIS INDICATED A B3377 FAULT CODE (EPS MOTOR MALFUNCTION), AND TOLD ME THE STEERING RACK NEEDED REPLACEMENT ($2200).
THE FRONT SUB-FRAME HAS COMPLETELY RUSTED OUT. WE LIVE IN A SALT ZONE (MICHIGAN). THERE IS ALSO VISIBLE CORROSION THROUGHOUT THE EXTERIOR. WE WERE DRIVING AND THE FRONT PASSENGER WHEEL STARTED BOWING OUT AND WE STARTED VIBRATING. WE GOT TO SAFETY BEFORE ANYTHING HAPPENED.
THE FRONT SUB-FRAME HAS COMPLETELY RUSTED OUT. WE LIVE IN A SALT ZONE (MICHIGAN). THERE IS ALSO VISIBLE CORROSION THROUGHOUT THE EXTERIOR. WE WERE DRIVING AND THE FRONT PASSENGER WHEEL STARTED BOWING OUT AND WE STARTED VIBRATING. WE GOT TO SAFETY BEFORE ANYTHING HAPPENED.
THE FRONT SUB-FRAME HAS COMPLETELY RUSTED OUT. WE LIVE IN A SALT ZONE (MICHIGAN). THERE IS ALSO VISIBLE CORROSION THROUGHOUT THE EXTERIOR. WE WERE DRIVING AND THE FRONT PASSENGER WHEEL STARTED BOWING OUT AND WE STARTED VIBRATING. WE GOT TO SAFETY BEFORE ANYTHING HAPPENED.
MY MERCURY MARINER'S IDLER PULLEY HAS ALREADY BROKEN THREE TIMES IN THE PAST FIVE MONTHS. THERE MUST BE A RECALL ON THIS VEHICLE. THE CAR IS VERY GOOD AND TOO STRONG FOR THAT THIN BOLT IN THIS PART. LUCKILY, THE FOURTH TIME IT HAPPENED, THE FORD DEALER DIDN'T CHARGE ME FOR THE NEW PART, WHICH ALSO BROKE OFF TWO WEEKS LATER. IT HAS ALSO BROKEN TWO BELTS ALREADY. TRYING TO SOLVE THE ISSUE, I WENT TO METRIC BOLTS AND NUTS, IN WAKEFIELD, MA, AND BOUGHT A HIGHER GRADE HARDENED STEEL BOLT/SCREW, AND IT ALSO BROKE OFF A WEEK LATER. ONCE AGAIN, TWO DAYS AGO, MY MECHANIC PUT IN ANOTHER HARDENED STEEL SCREW. HE ADDED A NUT NEAR THE BEARING, WHICH MAKES A SQUEAKING NOISE, BUT IT HAS NOT BROKEN YET. I AM NOW AFRAID TO DRIVE IT FAR FROM HOME, BECAUSE I HAVE BEEN TOWED SO MANY TIMES ALREADY. I HAVE RESEARCHED THE INTERNET AND REALIZED THAT IT IS A CONSTANT ISSUE. SOME PEOPLE HAVE REPORTED THE OCCURRENCE OF THIS ISSUE 17 TIMES IN LESS THAN A YEAR. IT IS ALSO THE SAME FREQUENT PROBLEM WITH MAZDA TRIBUTE, FORD ESCAPE, FORD FUSION, ETC. WHAT DOES IT TAKE FOR A RECALL? HELP! HELP! HELP!
MY MERCURY MARINER'S IDLER PULLEY HAS ALREADY BROKEN THREE TIMES IN THE PAST FIVE MONTHS. THERE MUST BE A RECALL ON THIS VEHICLE. THE CAR IS VERY GOOD AND TOO STRONG FOR THAT THIN BOLT IN THIS PART. LUCKILY, THE FOURTH TIME IT HAPPENED, THE FORD DEALER DIDN'T CHARGE ME FOR THE NEW PART, WHICH ALSO BROKE OFF TWO WEEKS LATER. IT HAS ALSO BROKEN TWO BELTS ALREADY. TRYING TO SOLVE THE ISSUE, I WENT TO METRIC BOLTS AND NUTS, IN WAKEFIELD, MA, AND BOUGHT A HIGHER GRADE HARDENED STEEL BOLT/SCREW, AND IT ALSO BROKE OFF A WEEK LATER. ONCE AGAIN, TWO DAYS AGO, MY MECHANIC PUT IN ANOTHER HARDENED STEEL SCREW. HE ADDED A NUT NEAR THE BEARING, WHICH MAKES A SQUEAKING NOISE, BUT IT HAS NOT BROKEN YET. I AM NOW AFRAID TO DRIVE IT FAR FROM HOME, BECAUSE I HAVE BEEN TOWED SO MANY TIMES ALREADY. I HAVE RESEARCHED THE INTERNET AND REALIZED THAT IT IS A CONSTANT ISSUE. SOME PEOPLE HAVE REPORTED THE OCCURRENCE OF THIS ISSUE 17 TIMES IN LESS THAN A YEAR. IT IS ALSO THE SAME FREQUENT PROBLEM WITH MAZDA TRIBUTE, FORD ESCAPE, FORD FUSION, ETC. WHAT DOES IT TAKE FOR A RECALL? HELP! HELP! HELP!
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE PULL OVER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
RIGHT REAR FENDER WELL HAS RUSTED THROUGH AND SHOCK TOWER IS COMING APART. LOUD THUMP EVERY TIME VEHICLE IS DRIVEN AFRAID I COULD LOOSE CONTROL IF SHOCK TOWER RIPS AWAY ANYMORE. WHEN VEHICLE WAS PURCHASED NEW IT AS UNDER COATED.
STICKY DASHBOARD, DIS NOT CAUSE ANY INCIDENT BUT CAN AFFECT VISABLITY, NOTICED TODAY
AFTER PLACING THE CAR IN DRIVE, WHEN PRESSING ON THE ACCELERATOR TO MOVE THE CAR THE PEDAL WOULD NOT ALLOW ME TO DEPRESS IT. THE PEDAL BEGAN TO WORK AFTER STOMPING DOWN WHICH CAUSES THE CAR TO JERK FORWARD SUDDENLY. AGAIN AFTER COMING TO A STOP AT THE LIGHT AND MAKING A RIGHT HAND TURN, AFTER RELEASING THE BRAKES AND STEPPING ON THE ACCELERATOR, THE PEDAL AGAIN WOULD NOT DEPRESS UNTIL STOMPED ON. THIS TYPICALLY HAPPENS WHEN THE VEHICLE HAS BEEN OUT IN THE COLD AND AFTER IT HAS BEEN TURNED OFF FOR AN EXTENDED TIME PERIOD (OVERNIGHT).
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TWO FRONT DRIVER SIDE BRAKES LINES CONNECTED TO THE CALIBER FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
BROUGHT THE CAR IN TO CORRECT A BENT STRUT, PUT IT ON THE LIFT AND PRONOUNCED IT UNDRIVEABLE! THE WHOLE BACK FRAME HAD RUSTED OUT. THEY PULLED THE INSPECTION STICKER. HOW CAN THIS BE? *TR
PUSHED THE GAS PEDAL DOWN AND IT WOULDN'T MOVE. AFTER SEVERAL MINUTES IT FREED UP AND WAS ABLE TO GO DOWN THE ROAD. THEN IT LOCKED UP AGAIN. EVENTUALLY MADE IT HOME, APPROXIMATELY 4 MILES AFTER IT LOCKED UP 5 TIMES. *TR
HEAD ON COLLISION IN MERCURY MARINER, GOING APPROXIMATELY 40 MPH. AIRBAGS FAILED TO DEPLOY, CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. RESULTED IN LOSS OF CONSCIOUSNESS, CONCUSSION, AND BROKEN TOOTH. *TR
Crash
1 injured
TONE RING SNAPPED OFF OF AXLE AND CAUSED THE CAR TO GO INTO 2WD AND APPLY THE ABS BRAKES WHEN NOT ACTUALLY BEING NEEDED WHICH ALMOST ENDED UP IN REAR ENDING A CAR WHEN THE FAILURE OCCURRED. TONE RING DESIGN NEEDS LOOKED IT. THIS SHOULD NOT HAPPEN. CORROSION BUILDING UP BETWEEN THE TONE RING AND AXLE SEEMS TO BE WHAT CAUSED THE FORCE OF SNAPPING THIS RING. JUST A POOR DESIGN. *TR
TONE RING SNAPPED OFF OF AXLE AND CAUSED THE CAR TO GO INTO 2WD AND APPLY THE ABS BRAKES WHEN NOT ACTUALLY BEING NEEDED WHICH ALMOST ENDED UP IN REAR ENDING A CAR WHEN THE FAILURE OCCURRED. TONE RING DESIGN NEEDS LOOKED IT. THIS SHOULD NOT HAPPEN. CORROSION BUILDING UP BETWEEN THE TONE RING AND AXLE SEEMS TO BE WHAT CAUSED THE FORCE OF SNAPPING THIS RING. JUST A POOR DESIGN. *TR
TONE RING SNAPPED OFF OF AXLE AND CAUSED THE CAR TO GO INTO 2WD AND APPLY THE ABS BRAKES WHEN NOT ACTUALLY BEING NEEDED WHICH ALMOST ENDED UP IN REAR ENDING A CAR WHEN THE FAILURE OCCURRED. TONE RING DESIGN NEEDS LOOKED IT. THIS SHOULD NOT HAPPEN. CORROSION BUILDING UP BETWEEN THE TONE RING AND AXLE SEEMS TO BE WHAT CAUSED THE FORCE OF SNAPPING THIS RING. JUST A POOR DESIGN. *TR
I DROVE FROM ATLANTA, GEORGIA TO EL PASO, TEXAS OVER A TWO DAY PERIOD. I WAS NOT SPEEDING AND THERE WERE NO ADVERSE WEATHER CONDITIONS. PREPARING FOR MY RETURN TRIP, I TOOK MY CAR TO GET AN OIL CHANGE. THE MECHANIC DISCOVERED MY TIRE HAD SEVERE TREAD SEPARATION. THE TIRE HAS NOT YET BEEN REPAIRED OR REPLACED, THOUGH THE CAR IS NOW USING A DONUT TIRE IN ITS PLACE. *TR
I WAS DRIVING FROM ATLANTA, GA TO COLUMBIA, SC. ABOUT 2 HOURS INTO THE TRIP, THERE WAS A SUDDEN NOISE AND CLICKING SOUND (LATER DISCOVERED TO BE THE TIRE HITTING THE AXLE). WHEN THE CAR WAS EXAMINED AT A MECHANICS, IT WAS DISCOVERED THAT THE TREAD INTERIOR WALL BEGAN TO SEPARATE. THE PART WAS REPLACED. THE OLD PART IS NO LONGER AVAILABLE, THOUGH THERE ARE PHOTOS. *TR
MANY TIMES, EITHER AFTER A STOP OR LETTING MY FOOT OFF THE GAS PEDAL AND THEN TRYING TO PUSH THE GAS PEDAL AGAIN, THE PEDAL WOULD NOT MOVE, AND I COULD NO LONGER ACCELARATE AND HAVE BEEN FORCED A FEW TIMES TO PULL OFF TO THE SIDE OF THE ROAD UNTIL I COULD GET IT TO PRESS DOWN. SOMETIMES WAITING FOR 5+ MINUTES FOR IT TO WORK. I HAD SOMEONE LOOK AT IT, IT'S THE THROTTLE BODY. IT GETS BUILD UP IN IT AND CAN'T COMPRESS, SEEMS TO BE WORSE IN THE COOLER WEATHER (VS SUMMER). THIS IS A VERY DANGEROUS, ESPECIALLY WITH TRAFFICE AROUND, AND I HAVE HAD MY KIDS IN THE CAR WHEN ITS HAPPENED AND I GET NERVOUS IT'LL HAPPEN IN A SITUATION THAT I CAN'T PREVENT AN ACCIDENT. I HAVE NEVER HAD A PROBLEM WITH A THROTTLE ON ANY OF MY OTHER CARS, NOR HAVE I KNOWN ANYONE WITH THIS ISSUE. *TR
MANY TIMES, EITHER AFTER A STOP OR LETTING MY FOOT OFF THE GAS PEDAL AND THEN TRYING TO PUSH THE GAS PEDAL AGAIN, THE PEDAL WOULD NOT MOVE, AND I COULD NO LONGER ACCELARATE AND HAVE BEEN FORCED A FEW TIMES TO PULL OFF TO THE SIDE OF THE ROAD UNTIL I COULD GET IT TO PRESS DOWN. SOMETIMES WAITING FOR 5+ MINUTES FOR IT TO WORK. I HAD SOMEONE LOOK AT IT, IT'S THE THROTTLE BODY. IT GETS BUILD UP IN IT AND CAN'T COMPRESS, SEEMS TO BE WORSE IN THE COOLER WEATHER (VS SUMMER). THIS IS A VERY DANGEROUS, ESPECIALLY WITH TRAFFICE AROUND, AND I HAVE HAD MY KIDS IN THE CAR WHEN ITS HAPPENED AND I GET NERVOUS IT'LL HAPPEN IN A SITUATION THAT I CAN'T PREVENT AN ACCIDENT. I HAVE NEVER HAD A PROBLEM WITH A THROTTLE ON ANY OF MY OTHER CARS, NOR HAVE I KNOWN ANYONE WITH THIS ISSUE. *TR
THE TRUCK SHUTS OFF WHEN I COME TO A COMPLETE STOP. IT USUALLY HAPPENS WHEN I'M ATTEMPTING TO STOP AT A YELLOW LIGHT TO AVOID RUNNING THE RED LIGHT. IF THE TRUCK COME FROM A HIGH RATE OF SPEED (45 MPH) TO (0 MPH) IT JUST TURN OFF. I'M AFRAID SOMEONE IS GOING TO RUN INTO THE BACK OF ME WHEN THE LIGHT TURN GREEN BECAUSE THE DRIVER EXPECTS ME TO MOVE WHEN THE LIGHT TURN GREEN. I THINK THIS IS VERY DANGEROUS FOR A VEHICLE TO JUST STOP. IT HAS HAPPENED ABOUT 20 TIMES SINCE 03-29-2014. I WAS TOLD BY TWO MECHANICS THAT IT'S THE TORQUE CONVERTER AND THAT THERE IS A RECALL ON THE FORD ESCAPE FOR THIS SAME PROBLEM. I BELIEVE THE PARTS ARE THE SAME FOR FORD AND MERCURY AND I WANT IT TO BE KNOWN THAT MERCURY VEHICLES ARE HAVING THE SAME PROBLEM. *TR
THE TRUCK SHUTS OFF WHEN I COME TO A COMPLETE STOP. IT USUALLY HAPPENS WHEN I'M ATTEMPTING TO STOP AT A YELLOW LIGHT TO AVOID RUNNING THE RED LIGHT. IF THE TRUCK COME FROM A HIGH RATE OF SPEED (45 MPH) TO (0 MPH) IT JUST TURN OFF. I'M AFRAID SOMEONE IS GOING TO RUN INTO THE BACK OF ME WHEN THE LIGHT TURN GREEN BECAUSE THE DRIVER EXPECTS ME TO MOVE WHEN THE LIGHT TURN GREEN. I THINK THIS IS VERY DANGEROUS FOR A VEHICLE TO JUST STOP. IT HAS HAPPENED ABOUT 20 TIMES SINCE 03-29-2014. I WAS TOLD BY TWO MECHANICS THAT IT'S THE TORQUE CONVERTER AND THAT THERE IS A RECALL ON THE FORD ESCAPE FOR THIS SAME PROBLEM. I BELIEVE THE PARTS ARE THE SAME FOR FORD AND MERCURY AND I WANT IT TO BE KNOWN THAT MERCURY VEHICLES ARE HAVING THE SAME PROBLEM. *TR
EARLY ON ONLY HAPPENED A FEW TIMES DURING WINTER. BUT AS OF RECENTLY IT HAS BECOME VERY DANGEROUS TO THE POINT I'VE PULLED OUT AFTER BEING AT A LIGHT OR STOP SIGN INTO TRAFFIC AND UNABLE TO GO. GAS PEDAL WILL NOT BUDGE. I'VE HAD A FRIEND FOLLOWING BEHIND ME AT ONE POINT AND THEY ACTUALLY RAN INTO THE BACK OF MY VEHICLE, LUCKILY NO DAMAGE WAS DONE TO THERE CAR AND MINE SUFFERED MINOR DAMAGES TO THE BUMPER. I'VE BEEN HEARING THINGS ABOUT FORD EXTENDING WARRANTY TO TEN YEARS AND 150,000 MILES TO FIX THIS TYPE OF PROBLEM POSSIBLY WITH FAILURE OF DEFECTIVE THROTTLE BODY SYSTEM. BUT I DON'T KNOW IF THAT'S MY ISSUE. I DO KNOW I'VE ALMOST BEEN IN SEVEN ACCIDENTS WITHIN THE PAST TWO WEEKS. *TR
Crash
STOP AT A RED LIGHT THE FUEL PEDDLE GOT STUCK WOULD NOT ACCELERATE. FINALLY THE MARINER STARTED MOVING THEN HAD TO COME TO A STOP FOR STOP SIGN SAME THING HAPPENED. TOOK IT TO THE SHOP SAID THE "THROTTLE" WAS BROKEN ON THIS. THIS IS A VERY DANGEROUS CAN'T DRIVE IT WITH THE THROTTLE BEING BROKEN. NEVER HAD A PROBLEM WITH A THROTTLE ON ANY OF MY PASS CARS. TRACER,LS MUSTANG I HAVE THESE CARS OVER THE YEARS. BOUGHT ALL OF MY CARS FROM THE SAME DEALERSHIP.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STOP AT A RED LIGHT THE FUEL PEDDLE GOT STUCK WOULD NOT ACCELERATE. FINALLY THE MARINER STARTED MOVING THEN HAD TO COME TO A STOP FOR STOP SIGN SAME THING HAPPENED. TOOK IT TO THE SHOP SAID THE "THROTTLE" WAS BROKEN ON THIS. THIS IS A VERY DANGEROUS CAN'T DRIVE IT WITH THE THROTTLE BEING BROKEN. NEVER HAD A PROBLEM WITH A THROTTLE ON ANY OF MY PASS CARS. TRACER,LS MUSTANG I HAVE THESE CARS OVER THE YEARS. BOUGHT ALL OF MY CARS FROM THE SAME DEALERSHIP.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STOP AT A RED LIGHT THE FUEL PEDDLE GOT STUCK WOULD NOT ACCELERATE. FINALLY THE MARINER STARTED MOVING THEN HAD TO COME TO A STOP FOR STOP SIGN SAME THING HAPPENED. TOOK IT TO THE SHOP SAID THE "THROTTLE" WAS BROKEN ON THIS. THIS IS A VERY DANGEROUS CAN'T DRIVE IT WITH THE THROTTLE BEING BROKEN. NEVER HAD A PROBLEM WITH A THROTTLE ON ANY OF MY PASS CARS. TRACER,LS MUSTANG I HAVE THESE CARS OVER THE YEARS. BOUGHT ALL OF MY CARS FROM THE SAME DEALERSHIP.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN THE TEMPERATURE IS COLD, THE ACCELERATOR WILL NOT ALLOW ITSELF TO BE DEPRESSED AFTER 1-2 MINUTES OF DRIVING, AND THEN FOR THE NEXT 10-15 MINUTES. OCCASIONALLY, TAPPING ON THE PEDAL, OR PUSHING EXTREMELY HARD WILL MAKE IT MOVE AND THE VEHICLE WILL DANGEROUSLY AND RAPIDLY ACCELERATE DUE TO THE EXCESSIVE FORCE REQUIRED UNTIL THE DRIVER IS ABLE TO ADJUST THE FORCE, WHICH SOMETIMES CAUSES THE PEDAL TO BECOME STUCK CLOSED AGAIN ON A HIGH SPEED ROAD. OVER THE YEARS, THIS PROBLEM HAS BECOME PROGRESSIVELY WORSE. IT IS VERY DANGEROUS AND SHOULD BE FIXED BY THE MANUFACTURER. *TR
I HAVE HAD THE FUEL LINE REPLACE AND NOW I HAVE TO HAVE THE THROTTLE BODY REPLACED. THE MECHANIC SAID FOR BOTH PARTS - THEY WERE DEFECTIVE PARTS. I CAN NOT PRESS ON THE GAS TO ACCELERATE. AT TIMES THIS HAPPENS WHILE I AM DRIVING WHICH CAN CAUSE AN ACCIDENT. *TR