2019 MERCEDES-BENZ SPRINTER (VS30)
64 recalls — 8 complaints — 85 TSBs
23V100000
Feb 17, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
23V100000
Feb 17, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Own... Read more
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V360000
May 17, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
21V241000
Apr 6, 2021
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Consequence
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
21V241000
Apr 6, 2021
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Consequence
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
21V237000
Apr 5, 2021
EQUIPMENT:OTHER:LABELS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 56... Read more
Consequence
The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Remedy
DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
21V237000
Apr 5, 2021
EQUIPMENT:OTHER:LABELS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 56... Read more
Consequence
The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Remedy
DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
20V756000
Dec 8, 2020
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Consequence
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may... Read more
20V453000
Aug 4, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).
Consequence
An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRAST... Read more
20V427000
Jul 27, 2020
SUSPENSION:FRONT:STABILIZER BAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:FRONT:STABILIZER BAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:FRONT:STABILIZER BAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:FRONT:STABILIZER BAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V426000
Jul 27, 2020
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply wi... Read more
Consequence
The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUS... Read more
20V427000
Jul 27, 2020
SUSPENSION:REAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:REAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:REAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:REAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:REAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V427000
Jul 27, 2020
SUSPENSION:FRONT:STABILIZER BAR
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Elect... Read more
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began Octobe... Read more
20V322000
Jun 3, 2020
SEATS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
SEATS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
SEATS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
AIR BAGS:SIDE/WINDOW
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
AIR BAGS:SIDE/WINDOW
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
AIR BAGS:SIDE/WINDOW
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V322000
Jun 3, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer... Read more
20V180000
Mar 26, 2020
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this r... Read more
20V181000
Mar 25, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
20V181000
Mar 25, 2020
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer se... Read more
19V908000
Dec 19, 2019
EQUIPMENT
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
Consequence
If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this r... Read more
19V121000
Feb 22, 2019
EXTERIOR LIGHTING:FOG LIGHTS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
Consequence
The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
Remedy
DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
19V070000
Jan 31, 2019
STEERING:GEAR BOX:SHAFT SECTOR
Defect Description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.
Consequence
The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
Remedy
Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Da... Read more
Complaint Statistics
8 total complaints
1 crashes 3 fires
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 1 |
| TRAILER HITCHES | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK | 1 |
| ELECTRICAL SYSTEM | 1 |
| SERVICE BRAKES | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
SERVICE BRAKES
Dec 23, 2023
Incident date: Dec 22, 2023
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment ... Read more
Fire
ENGINE
Dec 23, 2023
Incident date: Dec 22, 2023
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment ... Read more
Fire
UNKNOWN OR OTHER
Dec 23, 2023
Incident date: Dec 22, 2023
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment ... Read more
Fire
ELECTRICAL SYSTEM
Apr 27, 2022
Incident date: May 27, 2021
The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while seated in the swivel chair inside the vehicle, she turned the swivel chair around to watch the television and several unknown warning lights started flashing on and off and the vehicle would not start. The contact sta... Read more
TRAILER HITCHES
Dec 17, 2021
Incident date: Sep 16, 2021
The contact owns a 2020 Tiffin Wayfarer Motorhome built on a 2019 Mercedes-Benz Sprinter 3500/4500 chassis. The contact stated that while driving approximately 55-65 MPH, the water tank fell onto the exhaust system. The contact received notification of NHTSA campaign numbers: 21V610000 (Trailer Hitc... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 17, 2021
Incident date: Sep 16, 2021
The contact owns a 2020 Tiffin Wayfarer Motorhome built on a 2019 Mercedes-Benz Sprinter 3500/4500 chassis. The contact stated that while driving approximately 55-65 MPH, the water tank fell onto the exhaust system. The contact received notification of NHTSA campaign numbers: 21V610000 (Trailer Hitc... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
Dec 17, 2021
Incident date: Sep 16, 2021
The contact owns a 2020 Tiffin Wayfarer Motorhome built on a 2019 Mercedes-Benz Sprinter 3500/4500 chassis. The contact stated that while driving approximately 55-65 MPH, the water tank fell onto the exhaust system. The contact received notification of NHTSA campaign numbers: 21V610000 (Trailer Hitc... Read more
POWER TRAIN
Mar 25, 2021
Incident date: Oct 15, 2020
ACCIDENT ON 10/15/2020, UNOCCUPIED VEHICLE ROLLED FROM A PARKED POSITION DOWN A HILL AND STRUCK A HOUSE. THE VEHICLE IS DESIGNED TO HAVE THE TRANSMISSION AUTOMATICALLY SHIFT TO PARK WHEN THE DRIVER'S DOOR IS OPEN, AND THIS SYSTEM WAS FUNCTIONAL AT THE TIME OF THE INCIDENT. DISENGAGEMENT OF THE PAR... Read more
Crash
Technical Service Bulletins — 2019 MERCEDES-BENZ SPRINTER (VS30)
85 manufacturer communications from 48 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 14 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 10 |
| 010000 STEERING | 5 |
| 280000 BACK OVER PREVENTION | 4 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 020000 SUSPENSION | 3 |
| 130000 VISIBILITY | 2 |
CSA-020
Jul 18, 2022
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) soft
CSA-020
Jul 18, 2022
103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) soft
CSA-020
Jul 18, 2022
350000 EQUIPMENT
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) soft
Information
Jun 29, 2022
280000 BACK OVER PREVENTION
(RC)Update Rear View Camera Software
Service Informat
Jun 15, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(SC)Provide Supplementary Operator's Manual
Software
May 5, 2022
118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
Update Rear View Camera Software
Software
May 5, 2022
280000 BACK OVER PREVENTION
Update Rear View Camera Software
Recall
May 5, 2022
280000 BACK OVER PREVENTION
Update Rear View Camera Software
Recall
May 5, 2022
118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
Update Rear View Camera Software
News Channel Upd
Jan 25, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Update ESP Software
News Channel Upd
Jan 21, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Update ESP Software
LI82.85-P-068846
Jul 6, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
LI82.85-P-068846
Jul 6, 2021
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
LI82.85-P-068846
Jul 6, 2021
350000 EQUIPMENT
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
Reprogram ESP fo
Jun 25, 2021
350000 EQUIPMENT
Reprogram ESP software for Campers
Reprogram ESP fo
Jun 25, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Reprogram ESP software for Campers
Reprogram ESP fo
Jun 25, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Reprogram ESP software for Campers
511329
May 3, 2021
010000 STEERING
Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak r
VS3BREBOL Instal
Mar 3, 2021
350000 EQUIPMENT
Install Additional Retaining Clip on Brake Pedal
VS3BREBOL Instal
Mar 3, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Install Additional Retaining Clip on Brake Pedal
VS3BREBOL Instal
Mar 3, 2021
031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Install Additional Retaining Clip on Brake Pedal
V-SC-2020090004
Oct 22, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Chassis 3.88t
V-SC-2020090004
Oct 22, 2020
020000 SUSPENSION
Chassis 3.88t
LI82.60-N-071781
Oct 6, 2020
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio hardware fault resulting in inoperative or intermittent controls and operation, replace radio.
LI54.21-N-069524
Oct 1, 2020
350000 EQUIPMENT
Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.
LI54.21-N-069524
Oct 1, 2020
110000 ELECTRICAL SYSTEM
Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.
LI54.21-N-069524
Oct 1, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.
LI54.30-N-071680
Sep 9, 2020
280000 BACK OVER PREVENTION
Retrofitting of reversing camera - help lines/guide- lines are not displayed or are displayed incorrectly
LI82.85-N-071147
Sep 9, 2020
110000 ELECTRICAL SYSTEM
MBUX multimedia system (HU6): Center speaker extremely dominant
Initial NCU - 90
Jun 17, 2020
220000 SEATS
Swivel Seat Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in t
Initial NCU - 90
Jun 17, 2020
114000 ELECTRICAL SYSTEM:WIRING
Swivel Seat Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in t
V-RC-2020040019
May 15, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Auto-P Function
V-RC-2020040019
May 15, 2020
050000 PARKING BRAKE
Auto-P Function
V-RC-2020040012
May 13, 2020
355100 EQUIPMENT:OTHER:LABELS
Speed Limitation Label
V-RC-2020040012
May 13, 2020
206000 WHEELS:SPACE SAVER WHEEL
Speed Limitation Label
V-RC-2020040013
May 13, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Missing Speed Information Label
V-RC-2020040013
May 13, 2020
355100 EQUIPMENT:OTHER:LABELS
Missing Speed Information Label
1TD-A4B8F-04
May 4, 2020
190000 TIRES
Tire Inflation System Thru-Tee components clarification for installation
V-RC-2020040014
Apr 27, 2020
190000 TIRES
Tire Running Direction
V-RC-2020030022
Apr 22, 2020
010000 STEERING
Steering Column Cover
V-RC-2020020015
Apr 14, 2020
221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Head Restraint
V-RC-2020030013
Apr 13, 2020
010000 STEERING
Steering Spindle Bearing
V-RC-2020030012
Apr 7, 2020
060000 ENGINE AND ENGINE COOLING
Flange Connection
LI54.21-N-069524
Mar 12, 2020
060000 ENGINE (PWS)
Diverse messages in instrument cluster, vehicle fails to start, gears cannot be engaged
LI54.21-N-069524
Mar 12, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Diverse messages in instrument cluster, vehicle fails to start, gears cannot be engaged
EGR Screw Connec
Mar 10, 2020
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
EGR Screw Connection
Steering Spindle
Mar 10, 2020
010000 STEERING
Steering Spindle Bearing
Steering Spindle
Mar 10, 2020
350000 EQUIPMENT
Steering Spindle Bearing
Steering Spindle
Mar 10, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Steering Spindle Bearing
Steering Column
Mar 10, 2020
010000 STEERING
Steering Column Cover
Steering Column
Mar 10, 2020
350000 EQUIPMENT
Steering Column Cover
Steering Column
Mar 10, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Steering Column Cover
EGR Screw Connec
Mar 10, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
EGR Screw Connection
Flange Connectio
Mar 10, 2020
350000 EQUIPMENT
Flange Connection
Flange Connectio
Mar 10, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Flange Connection
V-RC-2019120002
Jan 15, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Abutting Wedge
V-RC-2019120002
Jan 15, 2020
160000 STRUCTURE
Abutting Wedge
V-RC-2019120002
Jan 15, 2020
350000 EQUIPMENT
Abutting Wedge
Lashing Rails
Jan 13, 2020
350000 EQUIPMENT
Lashing Rails
Lashing Rails
Jan 13, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Lashing Rails
LI82.62-P-067526
Jan 3, 2020
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Burmeister High-End 3D Surround: Speakers may temporarily not emit sound
V-RC-2019120007
Dec 13, 2019
070000 FUEL SYSTEM, GASOLINE
Locking Fuel Pump
Initial NCU - Se
Dec 6, 2019
350000 EQUIPMENT
Seat Adjuster
Initial NCU - Se
Dec 6, 2019
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
Seat Adjuster
Initial NCU - Se
Dec 6, 2019
221200 SEATS:FRONT ASSEMBLY:RECLINER
Seat Adjuster
Initial NCU - Lo
Dec 6, 2019
170000 LATCHES/LOCKS/LINKAGES
Locking Fuel Pump
Initial NCU - Lo
Dec 6, 2019
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Locking Fuel Pump
Initial NCU - Lo
Dec 6, 2019
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Locking Fuel Pump
V-RC-2019110020
Dec 6, 2019
140100 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
ACU Unlocked
V-RC-2019100008
Nov 19, 2019
130000 VISIBILITY
Replace Side Windows
2019110006
Nov 14, 2019
160000 STRUCTURE
Code Front Door Control Unit
V-RC-2019080018
Sep 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Code Signal Acquisition and Actuation Module
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
LI32 25-P-069660
Apr 9, 2019
020000 SUSPENSION
G Facelift 2018: Knocking noises from rear area on rough roads
V-RC-2019030013
Mar 24, 2019
130000 VISIBILITY
Rear Fog Lamp with LED Rear Lamps
V-RC-2019030013
Mar 24, 2019
122000 EXTERIOR LIGHTING:FOG LIGHTS
Rear Fog Lamp with LED Rear Lamps
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI07 09-N-063338
Jul 11, 2017
060000 ENGINE (PWS)
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
LI0709N0633386
Nov 7, 2016
980000 UNKNOWN OR OTHER
Coolant, vacuum, temperature fault codes.
LI0709N0633386
Nov 7, 2016
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Coolant, vacuum, temperature fault codes.
NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER (VS30)
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE21019
Opened: Aug 2, 2021 — Closed: May 27, 2022
Vehicle Rolls Away While in Park
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulan... Read more
MERCEDES-BENZ SPRINTER (VS30) — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER (VS30) across all model years (2019–2020).
82
Total Recalls
15
Total Complaints
1
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER (VS30) — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 18 | 7 | View |
| 2019 (current) | 64 | 8 |