NHTSA Campaign 20V756000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Issued by Daimler Vans USA, LLC · Reported Dec 8, 2020 · 9 vehicles affected
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Consequence
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| FREIGHTLINER | SPRINTER (VS30) | 2019 | 9 |
| FREIGHTLINER | SPRINTER 1500 | 2019 | 9 |
| FREIGHTLINER | SPRINTER 2500 | 2019 | 9 |
| FREIGHTLINER | SPRINTER 3500 | 2019 | 9 |
| FREIGHTLINER | SPRINTER 4500 | 2019 | 9 |
| MERCEDES-BENZ | SPRINTER (VS30) | 2019 | 9 |
| MERCEDES-BENZ | SPRINTER 1500 | 2019 | 9 |
| MERCEDES-BENZ | SPRINTER 2500 | 2019 | 9 |
| MERCEDES-BENZ | SPRINTER 3500 | 2019 | 9 |
| MERCEDES-BENZ | SPRINTER 4500 | 2019 | 9 |
Source: NHTSA Campaign 20V756000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.