2014 MERCEDES-BENZ SL550
4 recalls — 4 complaints — 55 TSBs
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
17V177000 Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
16V899000 Dec 14, 2016
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a... Read more
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
14V386000 Jul 1, 2014
AIR BAGS
Defect Description
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 SLK 250, SLK 350, SLK 55 AMG, SL 550, SL 63 AMG, and SL 65 AMG vehicles manufactured March 19, 2014, through May 5, 2014. Due to an air bag assembly error, the front passenger air bag may not deploy properly.
Consequence
In the event of a crash necessitating front passenger air bag deployment, the front passenger seat airbag may not properly deploy, increasing the risk of injury to the front passenger seat occupant.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the front passenger air bag, free of charge. Mercedes-Benz distributed an interim letter to owners on July 17, 2014. A second owner letter was mailed after parts became available in mid August 2014. Owners may contact Mercedes-Benz at 1-80... Read more
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 1 |
| WHEELS:RIM | 1 |
| WHEELS | 1 |
| STRUCTURE:BODY | 1 |
STRUCTURE:BODY
Oct 25, 2022
Incident date: Oct 12, 2022
The whole dashboard leather has come apart. The seam around the vent is peeling up, the top part is looking really bad. The top part of the instrumental console, the leather cloth has fell and you cannot see the face of the panel. This car should not be falling apart like that. The color is great, ... Read more
WHEELS
Nov 12, 2020
Incident date: Nov 2, 2020
REAR WHEELS CRACKED AND NEEDED REPLACING. THIS IS THE SECOND TIME THIS HAS OCCURRED. ONLY DROVE THE VEHICLE 4,500 MILES WHEN I WAS TOLD AT INSPECTION THAT BOTH REAR WHEELS NEED REPLACING DUE TO CRACKS. THE INSPECTION BEFORE THIS LATEST INSPECTION, ONE OF THE REAR WHEELS CRACKED AND WAS REPLACED. T... Read more
WHEELS:RIM
Jul 14, 2016
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SL550. THE CONTACT STATED THAT THE FOUR TIRES WERE REPLACED BY THE DEALER AND IT WAS NOTICED THAT THE FRONT DRIVER SIDE RIM WAS PREMATURELY FRACTURED. THE DEALER REPLACED THE RIM AND THE FAILURE OCCURRED WITH THE FRONT PASSENGER SIDE RIM, SHOWING THE PRESENC... Read more
AIR BAGS
Jul 8, 2014
Incident date: Jul 3, 2014
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ SL550. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE DEALER CONTACTED HIM TO ADVISE NOT TO HAVE THE PASSENGER SIDE SEAT OCCUPIED UNTIL THE REPAIRS WERE PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V386000 (AIR BAGS). THE MANUFACTURER WA... Read more
EPA Fuel Economy — 2014 MERCEDES-BENZ SL550
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 4.7L 8-cyl, Automatic 7-spd (Rear-Wheel Drive) | 18.0 | 24.0 | 20.0 | Premium | $4,100 |
CO2 Emissions: 442.0 g/mile (Two Seaters)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2014 MERCEDES-BENZ SL550
55 manufacturer communications from 41 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 7 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 100000 POWER TRAIN | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 350000 EQUIPMENT | 3 |
| 353000 EQUIPMENT:ELECTRICAL | 3 |
| 160000 STRUCTURE | 3 |
| 020000 SUSPENSION | 2 |
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
ELW - M278 Cat
Jul 27, 2023
060000 ENGINE AND ENGINE COOLING
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW - M278 Cat
Jul 27, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW-M278Catalyst
May 11, 2023
060000 ENGINE AND ENGINE COOLING
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
ELW-M278Catalyst
May 11, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI82.20-P-073063
Feb 16, 2022
330000 INTERIOR LIGHTING
Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are no
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI35 30-P-058566
Aug 5, 2019
100000 POWER TRAIN
Throttle lift-off clunking noises at drive shafts of rear axle
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI07-04-P061777
Jul 6, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI07-04-P061777
Jul 6, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
SC-2015050004
Jun 26, 2015
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
MERCEDES: RADIATOR FAN CONTROL UNIT HAS A FAILURE OF ELECTROLYTE CAPACITOR CAUSING AIR CONDITION TO MALFUNCTION. MODEL 2014-15 222 (S-CLASS). *PE
SC-2015050004
Jun 26, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
MERCEDES: RADIATOR FAN CONTROL UNIT HAS A FAILURE OF ELECTROLYTE CAPACITOR CAUSING AIR CONDITION TO MALFUNCTION. MODEL 2014-15 222 (S-CLASS). *PE
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
2014090006
Oct 1, 2014
105000 POWER TRAIN:DRIVELINE
MERCEDES BENZ: SLS CLASS MODEL YEAR 2014: MANUFACTURER OF MERCEDES BENZ HAS DETERMINED THE SPACING OF THE POWER STEERING LINES MAY BECOME DAMAGED. AN AUTHORIZED DEALER WILL CORRECT THIS CONDITION. *LJ
LI30-30P059421
Jul 14, 2014
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
XENTRY (MERCEDES): FOLLOWING MESSAGE DISPLAYED IN INSTRUMENT CLUSTER PRE-SAFE FUNCTIONS RESTRICTED WHEN THE MALFUNCTIONING OR NO WARNING, FOR OBVIOUS REASONS (VISUAL & ACOUSTIC) OF COLLISION PREVENTION ASSIST. MODEL 212, 222, 156, 117.
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI72-40P059215
Jun 17, 2014
273000 LANE DEPARTURE: BLIND SPOT DETECTION
XENTRY (MERCEDES): DUE TO AN ERROR IN SOFTWARE DOOR CONTROL UNIT, THE ACTIVE BLIND SPORT ASSIST INTERMITTENLY IS INOPERATIVE. MODEL 204.2,3,9, 212, 207. *PE
LI09-10P059184
Jun 16, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
XENTRY (MERCEDES): IN THE AREA OF RADIATOR SHROUD, THE RIGHT AIR INTAKE IS LOOSE AND THIS CAUSES ENGINE TO NOT HAVE ANY OUTPUT. MODEL 222.177, 178. *PE
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI42.10-P-054801
Feb 25, 2014
020000 SUSPENSION
Squeaking noises from the front axle when braking
LI42.10-P-058535
Feb 21, 2014
020000 SUSPENSION
The noise comes from the front axle. Vehicles without code B07 (AMG ceramic high-performance composite brake system)
LI46.15-P-057157
Feb 20, 2014
010000 STEERING
Height adjustment of electric steering column adjustment is nonfunctional.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
P-SC-2014020002
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that additional washer fluid reservoir wire harness insulation is required at the cable grommet. An authorized Mer
LI8295P054406
Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467
Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
MERCEDES-BENZ SL550 — All Years Overview
Complete safety history for the MERCEDES-BENZ SL550 across all model years (2007–2017).
13
Total Recalls
80
Total Complaints
0
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths