2016 MERCEDES-BENZ S550 4MATIC
1 recalls — 15 complaints — 20 TSBs
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
Complaint Statistics
15 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 6 |
| VEHICLE SPEED CONTROL | 2 |
| VISIBILITY/WIPER | 2 |
| WHEELS | 2 |
| SERVICE BRAKES | 1 |
| AIR BAGS | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
WHEELS
May 21, 2024
Incident date: Apr 27, 2024
I got this certified car from Mercedes Benz dealer. I have driven it sparingly for less than 10K miles without really any hitting any bumps or potholes . After a recent service [XXX] 2024 at a MB dealer, I was told that 2 wheels were cracked 1 front & 1 back . I took it to another MB dealer (MB M... Read more
WHEELS
Nov 24, 2020
Incident date: Nov 23, 2020
I HAVE NOW EXPERIENCED CRACKS ON THREE SEPARATE TIRE RIMS. THE CAR HAS LESS THAN 41,000 MILES.THE TIRES ARE LOW PROFILE, RUN FLAT TIRES AND THE RIMS APPEAR TO BE ALUMINUM AND FAULTY.
UNKNOWN OR OTHER
Oct 24, 2020
Incident date: Jun 20, 2020
2016 MERCEDES CLS550... I BOUGHT THIS CAR USED AND I'VE HAD IT FOR ABOUT 6 MONTHS. I'VE ALREADY HAD A SEIZURE IN THE CAR AND WAS FOUND SLUMPED OVER BY FLORIDA HIGHWAY PATROL AT A DEAD STOP WITH THE CAR RUNNING AND THE AIR ON AND I WOKE UP IN THE HOSPITAL. SOMETHING IS WRONG WITH THE AIR CONDITIONER ... Read more
VISIBILITY/WIPER
Aug 14, 2020
Incident date: Aug 14, 2020
HEARD A LOUD BANG WHILE DRIVING DOWN THE HIGHWAY AND DIDN'T KNOW WHAT IT WAS UNTIL RETURNING HOME AND LOOKED UP AND SAW THE RIGID CRACK FROM FRONT TO THE BACK ON THE PANORAMIC GLASS. THERE ARE NO INDICATIONS OF DEBRIS HITTING THE GLASS AS THERE ARE NO CHIPS.
VISIBILITY/WIPER
Jun 18, 2020
Incident date: May 20, 2020
VEHICLE'S FRONT WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE VEHICLE AS PARKED IN A LOCKED PRIVATE GARAGE. CRACK ORIGINATES AT TOP OF WINDSHIELD FRAME WHERE BODY TORQUES THE GLASS AND CONTINUES THROUGH ADVANCED DRIVER ASSISTANCE SYSTEMS, ENDING UP IN DRIVER'S LINE-OF-SIGHT. NO VISIBLE POINT OF... Read more
UNKNOWN OR OTHER
Jun 13, 2020
Incident date: Jun 3, 2020
PANORAMIC SUNROOF CRACKED WITH NO KNOWN CAUSE. *TR
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Jun 13, 2020
Incident date: Jun 3, 2020
PANORAMIC SUNROOF CRACKED WITH NO KNOWN CAUSE. *TR
AIR BAGS
Jan 13, 2020
Incident date: Nov 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ S550 4MATIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER (UNKNOWN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAI... Read more
SERVICE BRAKES
Apr 3, 2016
Incident date: Dec 20, 2015
FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D... Read more
VEHICLE SPEED CONTROL
Apr 3, 2016
Incident date: Dec 20, 2015
FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D... Read more
UNKNOWN OR OTHER
Apr 3, 2016
Incident date: Dec 20, 2015
FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D... Read more
UNKNOWN OR OTHER
Jan 14, 2016
Incident date: Dec 24, 2015
ALL THE SAFETY COMPLAINTS IN THE PAST TWO FORMS HAPPEN IN ALL THE 2014,2015. AND 2016 MERCEDES S550. THE CARS ARE SUPPOSE TO PRACTICALLY DRIVE THEMSELVES. IT EVEN HAS STEERING ASSIST THAT KEEPS THE CAR CENTERED IN THE LANE AND WILL EVEN STEER AROUND CURVES. IT IS SUPPOSE TO KEEP PRE SET DISTANCES F... Read more
UNKNOWN OR OTHER
Jan 14, 2016
Incident date: Dec 20, 2015
COLLISION PREVENTION ASSIST PLUS DOES NOT WORK. IT'S SUPPOSE TO WORK FROM 4 MPH TO 65 MPH.IT DOES NOT RECOGNIZE STOPPED CARS OR OBJECTS IN IT'S PATH.IT'S SUPPOSE TO AUTONOMOUSLY APPLY THE BRAKES TO HELP PREVENT COLLISIONS WITH OTHER VEHICLES. IT NEVER INTERVENES.WHEN A CAR CUTS ME OFF OR PULLS OUT I... Read more
VEHICLE SPEED CONTROL
Jan 10, 2016
Incident date: Jul 20, 1914
IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014.... Read more
UNKNOWN OR OTHER
Jan 10, 2016
Incident date: Jul 20, 1914
IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014.... Read more
EPA Fuel Economy — 2016 MERCEDES-BENZ S550 4MATIC
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 4.7L 8-cyl, Automatic 7-spd (4-Wheel Drive) | 16.0 | 26.0 | 19.0 | Premium | $3,650 |
CO2 Emissions: 462.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2016 MERCEDES-BENZ S550 4MATIC
20 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 350000 EQUIPMENT | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 330000 INTERIOR LIGHTING | 1 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
ELW - M278 Cat
Jul 27, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW - M278 Cat
Jul 27, 2023
060000 ENGINE AND ENGINE COOLING
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
NCU-2023050005
Jun 23, 2023
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2014-2020 S-Class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the f
NCU-2023050005
Jun 23, 2023
020000 SUSPENSION
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2014-2020 S-Class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the f
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
LI8270P071024
Aug 27, 2021
353000 EQUIPMENT:ELECTRICAL
The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
LI8220P073063
Jun 16, 2021
330000 INTERIOR LIGHTING
Touch pad: Search lighting does not dim or does not turn on.
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.10-P-062051
Jun 30, 2020
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
MERCEDES-BENZ S550 4MATIC — All Years Overview
Complete safety history for the MERCEDES-BENZ S550 4MATIC across all model years (2015–2017).
5
Total Recalls
24
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths